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ibis Styles Lisboa Centro Marquês de Pombal Hotel 3 stars

Customer review rating 4.4/5 2,350 reviews

ALLSAFE approved hotel

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ibis Styles Lisboa Centro Marquês de Pombal
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+ 20 Services

Hotel extras

  • Hotel opened in 2019

  • Free Wifi and satellite channels

  • 300 meters from Avenida da Liberdade

  • 100 meters from Av. da Liberdade metro station

  • Pets not allowed.

Hotel location

ibis Styles Lisboa Centro Marquês de Pombal

Avenida Fontes Pereira De Melo
No 5
RNT : 277
1069114 lisbon
portugal

Tel: +351213503900


Check-in from 14h00

Check out up to 12h00

  • MARQUES DE POMBAL :  712 723 732 748 MARQUES POMBAL

  • PARQUE :  AZUL PARQUE

  • By plane

    HUMBERTO DELGADO At 6km / 3.73 miles

  • By plane

    PAM At 6km / 3.73 miles

  • By car

    A2 MARQUES DE POMB At 4.2km / 2.61 miles

  • By train

    MARQUES DO POMBAL At 0.1km / 0.06 miles

  • By train

    ROSSIO At 1km / 0.62 miles

GPS :38.727905, -9.148788

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 144 rooms
    • 2 rooms for people with reduced mobility
    • One family room
    • 17 connecting rooms
    • 145 non-smoking rooms
    • 11 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Parque Eduardo VII Additional charge
    • Near the property
    • Public
Well-being
  • Holmes Place
    • Nearby
Boutiques/shopping
  • Hairdresser/barber
  • Gift shop/newspaper shop
  • Drugstore/pharmacy

Our accommodation(s)

Comfortable, modern and well located, the rooms are equipped with everything you need for a perfect stay in Lisbon. All rooms have a safe, free Wifi, bathroom, 43" TV and satellite channels.

Our guest reviews for
ibis Styles Lisboa Centro Marquês de Pombal

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,350 reviews

TripAdvisor Rating 4.0/5

373 reviews

Nice, friendly and open area

Customer review rating 4.5/5

Judith Families - 10/10/2021 Confirmed reviews ALL

Our 14 days stay was a great experience. The hotel workers were all very attentive, supportive, and friendly. Nice housekeeping and restaurant and bar service. Awesome location with close to transport, restaurant, cafes, shops, and park. Thank you.

Dear Judith Antonia A., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

So sad that lack of communication made this trip bad

Customer review rating 2.5/5

Torsten L. Couples - 08/10/2021 Confirmed reviews ALL

The hotel already knows what went wrong They tried to please us However we should never have been put into a wrong room in the first place. Having had a confirmed balcony room and then being placed in a backside room was simply uncalled for. Had there been any kind of : we are so sorry Mr L. before we were sent to the 9th floor things might have ended on a better note But we will NEVER come back and will make sure that al our friends know about the experience we’ve had with your hotel.

Great stay

Customer review rating 5.0/5

Anonymous Business - 05/10/2021 Confirmed reviews ALL

Friendly staff that helped resolve issues with the booking quickly and efficiently. Nice location and comfortable bed

Very good stay!

Customer review rating 4.5/5

Ulla-maija H. Couples - 05/10/2021 Confirmed reviews ALL

Extremely courteous personnel, well located and clean.

Well located

Customer review rating 4.0/5

Valentin Families - 29/09/2021 Confirmed reviews ALL

Nice accommodation, well located but kind of poor breakfast(it needs more diversity). Or at least the possibility to pay for one.

Good place

Customer review rating 5.0/5

Carmen C. Families - 26/09/2021 Confirmed reviews ALL

All i always expect from the brand: confort, extremely clean and great attentive staff?

Well located nice Rezeption staff nice restaurant staff

Customer review rating 3.5/5

Anonymous Couples - 25/09/2021 Confirmed reviews ALL

Room ok .. but very noisy as the walls too thin could hear everything from neighbors..even the snoring in the night..

Very well located hotel for discovering Lisbon

Customer review rating 3.5/5

Monika Solo - 25/09/2021 Confirmed reviews ALL

The hotel is very well situated in the center of Lisbon with approx. 20 minutes walk to the main touristic places. Next to the hotel apart from beautiful park there is also a big underground paid parking, what is very convenient when someone wants to rent a car and make some trips to other parts of Portugal. Rooms are very nicely decorated, spacious with everything what is needed during the stay. Breakfast is very tasty - everyone will be able to find something good to eat including delicious cakes or small pasteis de nata. We shouldn't forget about very helpful, friendly hotel staff working at the breakfast area or cleaning the rooms - it is them who in fact make the stay very enjoyable. It is only a pity that in order to find out about all those advantages of the hotel you have to first try not to get discouraged by service provided at the reception. In my case the man who was on duty on my arrival after taking my payment for the room informed me that now he will additionally block 250 EUR on my credit card as the guarantee in case I destroy the room during my 16-days stay. After my question where exactly such information is included while making the reservation I got the reply that it is not there but it is in the letter that hotel left in my room (!). I have to say that it is the first time when someone in the hotel is informing me about additional payment which was not stated clearly during room reservation but is on some piece of paper in the room (in my case the letter was additionally addressed to some other guest). The man in the reception forgot to mention that another option suggested in the letter is to give credit card number as the guarantee. It is sad that someone working at the reception is not providing hotel guest with complete information. As the result of such welcome my first impression from about the hotel was that I am being cheated. I don't think this is how hotel guest should feel at the beginning of the stay.

Good Stay

Customer review rating 5.0/5

Anonymous Friends - 24/09/2021 Confirmed reviews ALL

Well located clean and staff super nice. I highly recommend this hotel

Dear Veronique D., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Review->> https://g.page/r/Ce7rKnSjuuxdEAE Sincerely, Paulo Lopes GM

Excellent location I’d very comfortable room

Customer review rating 5.0/5

Don F. Families - 23/09/2021 Confirmed reviews ALL

The check in was easy and the staff very helpful.

Customer review rating 4.0/5

Or G. Families - 23/09/2021 Confirmed reviews ALL

Nice and clean.

Perfect location, will return

Customer review rating 4.5/5

Sally Couples - 23/09/2021 Confirmed reviews ALL

Brilliant hotel perfectly located. One of the quietest hotels we’ve ever been in - normally you can hear other guests, and normal hotel noises, but we felt like we were the only ones in the hotel! We booked direct through Accor after finding the hotel on Trivago - on there it said the hotel had parking so it was a bit disappointing when we arrived to find it did not, however there is very reasonable public parking just around the corner. Breakfast, as usual in Accor hotels, was lovely - plenty of choice on the buffet and it felt like every effort was been made to provide a safe environment for everyone. Will definetely recommend and use ourselves again.

Dear Sally Bianca W., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

Nice large balcony with great view

Customer review rating 3.5/5

Michael Friends - 14/09/2021 Confirmed reviews ALL

Normal sized triple room woth tiny bathroom without a door (only a sloding door which didnt even close properly) You didint even have privacy in the bathroom espl when sharing the room with others. Cleaning wa really bad. There is dust and hair everywhere even thou the maid cleaned the room every day. The bathroom was filthy all over, in the corners, the ceiling in the shower was disgusting and in the corners we found hair. Also the top shelve was so dusty i had to caugh when i took my backpack back down. The breakfast is good but nothing special.

Dear Michael N., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Marquês de Pombal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Lopes GM

Well located, lovely staff discreet and very helpful

Customer review rating 5.0/5

Deschamps Couples - 11/09/2021 Confirmed reviews ALL

2 night stay in Lisbon. The kind letter in our room as well as the little flower pot were very much appreciated indeed. The hotel is of very good standard, better than other Ibis Styles we have visited in other countries. Keep up the good work and the great atmosphere!

Dear Teresa Carolin D., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Review -> https://g.page/r/Ce7rKnSjuuxdEAE Sincerely, Paulo Lopes General Manager

Very good

Customer review rating 4.5/5

Elaine C. F. Couples - 09/09/2021 Confirmed reviews ALL

Hotel is very good, the location is perfect with easy access very easy transport to anywhere, the only problem was the internet did not work very well in the room we stayed in, the rest is perfect.

Dear Elaine Cristina F., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

Friendly and convenient!

Customer review rating 5.0/5

Trevor Friends - 05/09/2021 Confirmed reviews ALL

We needed a quick stop over in Lisbon on our way to the countryside and figured a hotel in the Accor family would be our best bet and we were right! We were greeted and treated with the same care and respect at any of the Accor proprieties. The room was just right and the beds were perfect, and breakfast was lovely. Great value and would stay again.

Dear Stacey Jean A., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Review ->> https://g.page/r/Ce7rKnSjuuxdEAE Sincerely, Paulo Lopes

Comfortable room

Customer review rating 3.5/5

Keela M. Solo - 03/09/2021 Confirmed reviews ALL

The room was comfortable. The only issue I had was with the staff at the front desk. I dealt with three different employees and they were all rude. Staff cleaning the rooms were lovely!

Well located

Customer review rating 5.0/5

Anonymous Families - 01/09/2021 Confirmed reviews ALL

Amazing location and clean hotel! However being where it is a free car park that belongs to the hotel is needed

Dear Gustavo T., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

Great vacation opportunity

TripAdvisor rating 5.0/5

veselinniagolov 27/07/2021 TripAdvisor review

Excellent service and location. You receive more than you pay. Staff is always ready to help you and in the same time no one is disturbing you. It's located near crossing of two metro lines and lots of buses stop there.

HI We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Obrigado :-) Sincerely, Paulo Lopes Diretor Geral

Corona restrictions

TripAdvisor rating 4.0/5

terezaschne 26/08/2020 TripAdvisor review

The hotel is nice, located in the business part of Lisbon. Unfortunately due to COVID-19 the breakfast selection was rather small (no fruit or vegetables or eggs etc.). The bar is not open currently. Due to the situation we were not really able to enjoy any gold member benefits unfortunately. Staff were nice and very polite.

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