The best hotel and nicest staff I’ve ever had - Inês was especially friendly and kind, her recommendations were fantastic and she was incredibly fun and had a great energy.

Nice stay, the hotel is easy to access by metro, cleanliness in the room was very good and nice staff overall. I just have to mention that selecting a room that the window is to an indoor patio, facing another building few meter away for a very frequent ALL Member was a complete careless and that’s the reason I would not chose this hotel again for my next stay in Lisbon.

I stayed at the Ibis hotel to attend an Infectious disease conference in Lisbon. The hotel is well located, only 15 minutes from the airport and not far from the city center. The hotel can also be easily reached by Metro (very low costs!). I enjoyed my stay. The hotel offers a nice breakfast and the Ibis team is very customer friendly.

Location is close to metro lines. Room is clean but quite still a lot of street noise. We have requested for quiet room but staff didnot care about it. The outside window is the advertising green logo lighting ,so it was disturbed our sleep.

Looks like a repurposed office building and has the soundproofing of an office not an hotel. Very loud road noise at night.

EXCELENTE SERVICIO

Pros - clean and comfortable room - convenient location - facilities well-maintained Cons - low hot water pressure - poor soundproof with other rooms - monotonic breakfast - luggage storage room with no elevator access

The room itself was clean and the cleaning staff very pleasant. The location was good and having the nearby parking worked well for us. We were disappointed by the rather unfriendly reception when we arrived, as well as the response of, “there is nothing that can be done”, when I inquired about the terrible smell of plumbing in the bathroom, which we put up with for our stay since we paid upon arrival, otherwise I would have considere leaving.

The hotel is located in the best spot in Lisbon, not too far from the city centre and close to different metro and bus stations to be able to transit to further areas. The room was clean and we appreciated having windows that could be entirely opened. It’s just unfortunate that the bathroom didn’t have a fan. The wifi always worked with no problem. The hotel staff was courteous. We didn’t use the hotel restaurant during our stay.

Lovely stay. Friendly staff. Extremely comfortable bed. Clean. Good location- close to transport. Only negative is you can hear EVERYTHING through the walls.

Excellent service and welcome. The walls of the room are very thin and I could hear next door very clearly. Air con did not work

Our room was facing the street, so was very noisy. The air conditioning didn't work so we had to have the windows open, and with the horrendous traffic noise (the Portuguese like to toot their horns at all hours) meant that we didn't get much sleep for the 3 nights we stayed. The room was for 3 people and although the beds were comfortable there was no room to unpack anything. So had to leave everything in our case and leave it under the bed!! There was no hot drink making facilities and nowhere to keep water cold. The staff were friendly but not able to help with any of our issues.

This is our 2nd time returning to this hotel but never again. The safe in the room not working upon check in. Informed the reception and they said will sent someone to fix it. When we return to the room on the 1st night the safe is still not fix. It's locked by the previous guest. Then we inform the reception again on the 2nd day and it's still not fix when we get back to the hotel in the evening. So we gave up. The hotel has no A/C and only blowing very hot air into the small room. The small room can be easily turned into a sauna. We paid more to have a room with a balcony as we had a big balcony from our previous stay and this time it's a super small balcony that fits almost only 1 person. So disappointed with this hotel and will never return again.

The local is really good, in the heart of Lisbon with easy access to almost anything you need. Howey, rooms are very small with basic beds and amenities. There's no coffee machine in the room. Even though I paid for their best room, there was nothing special about it.

Excellent service and location. You receive more than you pay. Staff is always ready to help you and in the same time no one is disturbing you. It's located near crossing of two metro lines and lots of buses stop there.