The Retreat Palm Dubai - Collection MGallery 5 étoiles

Note Avis clients (Note ALL) 4.6/5 865 avis

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The Retreat Palm Dubai - Collection MGallery - Image 1
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Palm Jumeirah, The Palm Jumeirah, PO Box 118237, 0 Dubai, Émirats arabes unis

Description

Les plus de l'hôtel

  • À proximité immédiate du centre commercial Nakheel, du parc Aquaventure et de The Pointe

  • Retraites bien-être tout compris

  • Des programmes et forfaits bien-être à 360 degrés

  • Large choix de restauration saine, comprenant des plats végétaliens et paléo

  • Activités quotidiennes de bien-être et remise en forme

Nos hébergements

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Localisation de l'hôtel

The Retreat Palm Dubai - Collection MGallery

Palm Jumeirah, The Palm Jumeirah, PO Box 118237
0 Dubai
Émirats arabes unis

GPS:25.139515, 55.142383

Téléphone
Fax +971 4 394 4785

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  865 avis

Note Avis clients 0.5/5

Lotfi B. Voyage solo - Avis confirmés ALL

pas à la hauteur d'un cinq étoile

Dear Lotfi B., Thank you for taking the time to share your feedback following your recent stay. We are sincerely sorry that your experience did not fully meet your expectations and assure you that your comments have been taken into consideration and shared with the relevant teams. We also thank you for your loyalty as a Diamond member. In the current context, your opinion is particularly valuable and helps us to continuously improve the quality of our services. Sincerely, JASON HOLLINGWORTH | ASSISTANT DIRECTOR The Retreat Palm Dubai, MGallery Collection

Note Avis clients 0.5/5

Soufiane A. Voyage solo - Avis confirmés ALL

La gestion est catastrophique, de l’enregistrement aux parties communes, jusque dans la chambre, rien ne fonctionne correctement.

Dear Soufiane A., Thank you for taking the time to share your experience. I am sorry to hear that your stay did not meet your expectations and that several aspects of our service were unsatisfactory. Your feedback is valuable and will be taken into account for our future improvements. Thank you very much, JASON HOLLINGWORTH | EXECUTIVE ASSISTANT DIRECTOR The Retreat Palm Dubai, MGallery Collection

Note Avis clients 5.0/5

Rodolphe D. B. En famille - Avis confirmés ALL

L'hôtel, ses prestations et son personnel étaient tout simplement exceptionnels.

Dear Rodolphe D. B., Thank you very much for your wonderful review and for awarding us a perfect score following your recent stay at The Retreat Palm Dubai MGallery by Sofitel. We are truly delighted to know that you enjoyed our incredible location and views, and that you found the hotel, its services, and our team simply exceptional. Your kind words about our attentive staff, who were eager to assist and ensure your comfort, mean a great deal to us. It is always rewarding to hear that our guests feel well taken care of throughout their stay. Your appreciation will certainly be shared with the entire team as encouragement to continue delivering heartfelt hospitality. Thank you once again for your generous feedback. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Samir Arora General Manager

Note Avis clients 4.5/5

Xavier T. En famille - Avis confirmés ALL

Une belle expérience dans un hôtel très bien placé sur la Palm. Un personnel très agréable

Dear Xavier T., Thank you very much for taking the time to share your feedback following your recent stay at The Retreat Palm Dubai MGallery by Sofitel. We are delighted to know that you had a wonderful experience overall and that you appreciated our location on the Palm, the comfort of your stay, and the pleasant service provided by our team. Your kind words are truly appreciated. At the same time, we sincerely regret that certain aspects of your experience did not fully meet your expectations, particularly regarding the booking experience, Wi-Fi connection, and the perception of value for money. Your feedback has been shared with the relevant teams for review, as transparency and ease of access are important to us. Thank you once again for your constructive feedback. We truly value your comments and hope to have the opportunity to welcome you back for an even more seamless and enjoyable stay in the future. Warm regards, Samir Arora General Manager

Note Avis clients 4.0/5

Renaud L. En couple - Avis confirmés ALL

L'hotel est sympa dans l'ensemble, petit bémol concernant les restaurants qui ne sont pas a la hauteur d'un 5 étoiles. Nous avons eu une chambre très belle avec une terrasse très spacieuse mais malheureusement avec un chantier en face. ( bruit et poussière )

Dear Renaud L., Thank you very much for sharing your feedback following your recent stay at The Retreat Palm Dubai MGallery by Sofitel. We are pleased to know that you found the hotel nice overall and that you enjoyed your room, especially the spacious terrace. At the same time, we sincerely regret the inconvenience caused by the external construction works opposite the property. While this is beyond our control, we fully understand how noise and dust can impact the overall comfort of your stay. We also appreciate your candid comments regarding the restaurants. Your feedback is extremely valuable, and we will certainly share it with our Culinary and Food & Beverage teams to review and enhance the dining experience in line with our guests’ expectations. Thank you once again for your constructive observations. We hope to have the opportunity to welcome you back and provide an even more refined and seamless experience in the future. Warm regards, Samir Arora General Manager

D'autres internautes évaluent notre hôtel

  • 686 avis 8.2/10 Site
  • 1 406 avis 8.5/10 Chambre
  • 2 502 avis 8.9/10 Service
  • 14 avis 6.2/10 Internet
  • 1 035 avis 7.8/10 Repas
  • 681 avis 8.3/10 Propreté
  • 569 avis 7.5/10 Installations
  • 557 avis 8.9/10 Plage

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