Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 2,024 reviews

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Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

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Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,024 reviews

TripAdvisor Rating  4.9/5  3,064 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Chih-chieh H. Friends - Confirmed reviews ALL

We celebrated a friend’s birthday at Raffles Jakarta and had a truly unforgettable experience. The hotel team provided great help with the arrangements, ensuring everything went perfectly. Whether we were having breakfast at the Arts Café or drinks at The Writers Bar, the staff were always attentive and took excellent care of us. If you are a fan of cakes, you must try the desserts there! We will definitely stay at this hotel again on our next visit to Jakarta.

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for taking the time to share your wonderful experience with us. We are delighted to know that celebrating your friend’s birthday with us became a truly unforgettable occasion. It brings us great joy to hear that our team was able to assist seamlessly with the arrangements and that you felt well cared for throughout your time with us, from breakfast at Arts Café to evening drinks at The Writers Bar. Moments like these are where the magic of Raffles truly comes to life. We are also grateful for your loyalty as an ALL+ Voyageur Gold member. Creating enchanting experiences that inspire you to return is always our aspiration, and we are especially pleased that our desserts left such a delightful impression. As we step into a new year, we wish you a Happy New Year filled with happiness, good health, and many memorable journeys ahead. We very much look forward to welcoming you back to Raffles Jakarta for another enchanting stay. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 5.0/5

Wei L. Friends - Confirmed reviews ALL

Wonderful journey , delicious food , amazing benefits for Accor member . Especially GM Agustian , Mr, Reza and Ms. Salma has left me a perfect and professional impression . If it is possible, I will choose to stay in raffles Jakarta again .

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for sharing such a gracious review of your stay. We are delighted to know that your journey with us was wonderful, complemented by delicious cuisine and the privileges you enjoyed as an ALL Accor+ Explorer Platinum member. Creating moments of magic and delivering an enchanting experience throughout each stay is always at the heart of what we do. Your kind recognition of our Assistant Front Office Manager, Rico Agustian, our Head Butler, Fachrul Reza, and our Butler, Salma is truly appreciated. I will be sure to share your compliments with them, as they take great pride in delivering thoughtful, professional service. We also appreciate your suggestion regarding an indoor pool and will be pleased to share this with our leadership team for future consideration. As we welcome a new year, I wish you a Happy New Year filled with joy, good health, and many memorable travels ahead. We very much look forward to welcoming you back to Raffles Jakarta and creating even more enchanting moments together. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 5.0/5

Roniell S. Business - Confirmed reviews ALL

Great service - made me feel very comfortable. The rooms were great especially the shower.

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for sharing your kind review. We are delighted to know that you loved the service and felt very comfortable throughout your stay. It is wonderful to hear that the room, especially the shower, added to your overall experience. Creating moments of magic and delivering an enchanting sense of comfort are always at the heart of what we do. As we step into a new year, we wish you a Happy New Year filled with joy, good health, and many memorable journeys ahead. We look forward to welcoming you back to Raffles Jakarta for another enchanting stay. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 4.0/5

Junfiana D. Business - Confirmed reviews ALL

the welcome drinks were fantastic, very generous !

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for sharing your thoughtful feedback following your stay with us. We are pleased to know that you enjoyed the luxurious amenities, our bar experience, and the generous welcome drinks. Your recognition of the benefits extended to you as an ALL Accor+ Explorer Gold member is truly appreciated, and it is always our pleasure to extend these privileges as part of your loyalty journey with us. Thank you as well for highlighting areas where we can improve. Your comment regarding the pillows is well noted, and we will review this with our team to ensure a more comfortable sleeping experience. We also appreciate your candid observation regarding the service in the restaurant. Your feedback has been shared with our leadership team to ensure a consistently warm and attentive experience across all touchpoints. At Raffles Jakarta, we strive to create moments of magic and deliver an enchanting stay for every guest, and insights such as yours help us refine the details that truly matter. As we welcome the new year, we wish you a Happy New Year filled with joy, good health, and many memorable travels ahead. We look forward to welcoming you back and creating even more enchanting moments together. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 4.0/5

Uday P. Business - Confirmed reviews ALL

Had a good stay, nice Garden view room.

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for sharing your thoughtful review with us. We are delighted to know that you enjoyed your stay and the comfort of our Garden View room, along with the wonderful service provided by the team. Creating moments of magic and an enchanting sense of ease for our guests are always at the heart of what we do. Thank you especially for your kind and constructive suggestion regarding the bar of soap. We truly appreciate you sharing this perspective, and your feedback is well noted. We agree that having a bar of soap available upon request would provide added comfort, particularly for our guests who prefer a more traditional bathing experience. Your comment has been shared with our Housekeeping team for further review and consideration. As we welcome the new year, we wish you a Happy New Year filled with good health, happiness, and many wonderful journeys ahead. We look forward to welcoming you back to Raffles Jakarta and creating even more enchanting moments for you in the future. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

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