Raffles Grand Hotel d'Angkor Siem Reap 5 stars

Customer review rating (ALL Rating) 4.8/5 771 reviews

Raffles Grand Hotel d'Angkor Siem Reap - Image 1
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Description

Hotel extras

  • A revitalizing oasis of calm.

  • Grand Hotel d'Angkor was the first luxurious grand hotel of its kind to open in Siem Reap.

  • Spacious, lavishly appointed rooms, suites and villas with garden or pool views

  • A choice of refined restaurants and timelessly elegant bars

  • Cambodia’s most beautiful hotel pool set within lush landscaped gardens

Our accommodation(s)

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Room 1

Hotel location

Raffles Grand Hotel d'Angkor Siem Reap

1 Vithei Charles de Gaulle, Khum Svay Dang Kum
17252 SIEM REAP
Cambodia

GPS:13.36429, 103.859686

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  771 reviews

Customer review rating 3.5/5

Phoebe E. S. Families - Confirmed reviews ALL

Dear Ms. S., Thank you for your candid feedback. While I am glad our Front Desk and F&B teams brought some brightness to your stay, it deeply saddens me to hear that we fell short of the Raffles standard you expected, and that you felt overlooked. Every single guest is incredibly important to our family here, and I am so sorry we didn't make you feel that way. We genuinely want to improve, and I would love to learn more about your experience at the spa. If you are open to it, could you share what felt missing so we can make it better for the future? Please feel free to reach out to me directly whenever it is convenient for you. I would be deeply grateful to connect and listen. Warmest regards, Amra PIN - Quality Manager

Customer review rating 5.0/5

Michael R. S. Families - Confirmed reviews ALL

Dear Mr. S., Thank you so much for such a kind and generous note. Hearing that your time with us was the best hotel experience you've had is truly the highest compliment our family could receive. We take immense pride in the sheer class and care we put into every corner of our home, and it wonderful to know that this resonated so deeply with you. It was absolute joy to look after you over those three night, and already look forward to welcoming you back home to Raffles Grand Hotel d'Angkor very soon. Warmest Regards, Amra PIN - Quality Manager

Customer review rating 5.0/5

Nicolas P. Families - Confirmed reviews ALL

Dear Mr. P., Thank you so much for taking the time to share this. While we are thrilled you enjoyed our beautiful, historical spaces, what matters most to us is knowing we could be there for your family when it was needed most. Caring for your nephew when he wasn't feeling well was truly our priority, and we are all so relieved and happy to hear that he felt better and that you could enjoy the rest of your stay. It was an absolute privilege having you both with us, and we look forward to welcoming your family back home to Raffles Grand Hotel d'Angkor for many more happy memories. Warmest regards, Amra PIN - Quality Manager

Customer review rating 5.0/5

Kira B. Solo - Confirmed reviews ALL

Dear Ms. B., Thank you so much for sharing such a beautiful, deeply moving reflection of your time with us. Reading your words truly warmed our hearts and brought a collective sense of pride to our entire team. As a fellow Heartist, your recognition means everything to us. Knowing that our passion for hospitality—from the cooling welcome drink and your thoughtful Tuk Tuk driver, to the typed recipe envelope and your favorite fruits—made you feel like royalty and never alone as a solo traveler, is the ultimate reward. We don’t just aim to provide a luxury stay; we strive to create a soulful sanctuary where you feel completely at home. It was an absolute privilege to look after you, and to know that our home has inspired your own journey in welcoming guests is incredibly special. We already look forward to welcoming you back to your oasis at Raffles Grand Hotel d'Angkor whenever you need a beautiful escape. Warmest regards, Amra PIN - Quality & Guest Experience Manager

Customer review rating 5.0/5

Peter R. F. Families - Confirmed reviews ALL

Mr. F., Thank you so much for taking the time to share your experience with us again on Trustyou.com. I've passed your lovely compliment along with Nuth, Nari, Nisha, Pat and Kelly - Knowing they made you stay so special genuinely warms our hearts. We are also thrilled you enjoyed the breakfast hamper! I completely understand your note regarding the separate payment process, and I truly appreciate you bringing it to our attention. We went every step of your journey with us to feel seamless, and we are looking into how we can make our booking experience much smoother for your next visit. It was an absolute joy having you here, and we all look forward to welcoming you home at Raffles Grand Hotel d'Angkor soon. With grace and gratitude, Amra PIN - Quality Manger

Other web-users rate our hotel

  • 224 reviews 9.4/10 Location
  • 324 reviews 7.7/10 Room
  • 653 reviews 9.6/10 Service
  • 237 reviews 9.5/10 Vibe
  • 159 reviews 4.9/10 Comfort
  • 124 reviews 9.1/10 Breakfast
  • 82 reviews 9.6/10 Bar
  • 53 reviews 7.7/10 Cleanliness

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