Raffles Grand Hotel d'Angkor 5 stars

Beautiful hotel,lcomfortable room and very helpful staff Excellent dinner and drinks in the Elephant Bar. Slightly disappointing that the main entrance was closed.

I'd rate my overall experience as 10 - but for the annoying tendency of some restaurant & cafe staff to swoop in like vultures and grab our plates out from under us right after we ate the last morsel off of the plates. It's not their fault - they've obviously been trained to do this. Management should re-think its training practices and instruct staff to give diners some time and space after finishing meals before taking away plates and glasses.

Raffles is located close to all the temples we came to see and the shopping conveniently located. The staff were delightful and extremely helpful. Breakfast buffets are a feast for eyes as well as palates. We thoroughly enjoyed the pool and spa and found our rooms more than adequate and quite lovely. Actually the whole hotel is gorgeous. It was a pleasure staying at Raffles.

Raffles feels like a home away from home. Not only is it a beautifully renovated colonial hotel (the scent of lemongrass wax in the air), but also the staff is kind and attentive. Det Bông is a wonderful manager and Raul Rebosura, a terrific pianist in the beautiful Orangery.

Everything was superb. Room, pool, bar and restaurants all first class. Staff extremely helpful and friendly. A really enjoyable stay.

It was a perfect stay for us. Everything went well, facilities are fabulous and well maintained, breakfast was great, and the staff were well educated and wonderful.

Stayed here for the second time on a family holiday. Beautiful property, warm and efficient staff and excellent F&B make this hotel a world class experience. The renovated rooms are charming, well lit and comfortable. The property is full of charming detail and symmetric beauty that makes walking the corridors an experience by itself. The staff try and meet your every need with a smile and the food and drink are amazingly good indicating a kitchen staff that are world classin every way.

stayed 3 days, 2 nights, concierge made the trip for us, organised travel and tour guide to angkor and local shopping. Seamless experience overall from all staff.

Excellent. Peaceful and relaxing One suggestion: shower in bathroom always leaked onto bathroom floor and we had to use towels to stop from covering bathroom floor. ( shower also very small)

The staff were incredibly attentive and helpful. The building was very luxurious, especially the pool. The food in the hotel was also excellent, especially the breakfast. The hotel also organised a couple of temple tours for us which we really enjoyed. We would definitely return.

Raffles Grand Hotel d’Angkor is a memorable place. From the interaction with the super professional and helpful staff to the details in the property, the hotel is a must stay for any demanding guest!

We had a very enjoyable and relaxing 3 nights stay over Christmas 2019. The hotel facilities and rooms are excellent and the staff very friendly and helpful. We particularly enjoyed the demonstration of how to make a Singapore Sling cocktail and also the historical tour of the hotel.

Excellent holiday escape.

I stayed at Grand d'Angkor 20 years ago as a single traveler, and this time I took my son who had just turned 15 as a birthday gift. Mr. Luc met us when we arrived, led us to the Conservatory and helped with the check-in making us feel really welcome. Although we arrived before the check-in time our room was ready soon and Mr. Luc took us to the room. We were given a beautiful, spacious room in the main building with a balcony overlooking the pool and museum, so we had a lovely view of the pretty pool and garden - thank you for honoring our request ! Mr. Luc was extremely kind, helpful and accommodating. Also, when we returned from our visit to Angkor Wat, Mr. Luc had ensured that there was a large and pretty birthday cake (with a candle !) for my son waiting - it was very scrumptious and what a pity we could not finish it !! but after a big dinner at the 1932 restaurant, which was also very delicious and interesting, we were just too full to eat any more. We also enjoyed breakfast in the Cafe d'Angkor as well as lunch in the Conservatory before our departure - soft-shell crab and beef tenderloin were so good we are still dreaming of them ! We sincerely thank Mr. Luc (we were sorry we did not see him to say goodbye when we left) and all other staff at Grand d'Angkor for making our trip a truly memorable moment - the concierge lady helped us with a tuk-tuk to visit Angkor Wat, ladies in the 1932 restaurant and Conservatory, gentlemen operating the original elevator, helping with luggage and getting a tuk-tuk for airport. Although I was disappointed by how Angkor has changed, my son and I both agreed we would come back to Grand d'Angkor for its calm atmosphere and wonderful hospitality, as we feel we can always enjoy a relaxing and peaceful rest there. And next time we will definitely stay longer than 1 night to enjoy other facilities of Grand d'Angkor (pool, spa). Again, thank you very much for your great hospitality and Happy New Year 2020 !!

Every moment was fantastic at the Raffles. The staff was very warm and friendly. The hotel and all facilities are beautiful.