Sofitel Angkor Phokeethra Golf & Spa Resort 5 stars

We had great time at this amazing resort. A charming design that gives a feeling of vacation from every corner of the hotel. We stayed in an upgraded and luxurious room. The warm attitude from the hotel staff is simply wonderful. Treats galore. We note that the hotel manager and his deputy, who have been here since the hotel's establishment, give a family feeling to both the guests and the hotel staff San visoth (outlets manager) Som Son (executive operation mgr) We absolutely recommend everyone to come

Concierge team should be improving service

This is a truly exceptional resort which epitomises the Sofitel level of service and comfort. The resort management team is fantastic. Whenever we visited the lobby, the on duty manager would great us by name and assist us with planning our day. The concierge service was excellent, booking our transport and helping us plan our itinerary. With so much history to explore, the local knowledge of the concierge meant we could be time efficient and see as much as possible during our stay. We experienced smiling helpful staff wherever we ventured within the resort. I believe that Accor could use Sofitel Angkor Siem Reap to train staff for their other resorts. That is how great the whole experience is. The resort grounds are stunning. The restaurant and accomodation buildings surround a beautiful lake which contains exotic plants. Around the lake is a botanical garden paradise which abounds with bird life. Access to accommodation and resort facilities involves traversing bridges across the lake. A truly memorable experience. The Sofitel Club facility stretched out into the lake providing a tranquil, relaxed atmosphere.

This was the most beautiful pool I've ever enjoyed. The grounds of the Angkor Phokeethra are stunning. They are considered a bird sanctuary and you could hear the songbirds as you walked the grounds or relaxed by the pool. That said, the rooms themselves were not very comfortable. The beds were very hard. They lacked some modern elements like usb outlets. The bathrooms had a small shower and separate tub and the fixtures felt very dated. We only ate at The Citadel for the breakfast buffet, which was very nice. This is probably the best hotel in Siem Reap, but I hope that the rooms get updated as it seems the public areas all exceeded modern standards.

this hotel is amazing! the landscape and environment is beautifully maintained and well kept despite the pandemic. Our family was greeted promptly at check in, welcomed with a cold towel and welcome drink. Check in was done at the comfort of the lobby before being escorted to our rooms and being introduced to the facilities of the hotel. The rooms were well maintained and all amenities were available for a comfortable rest and relax stay. Most rooms have a verandah or balcony allowing us to enjoy the greenery from the comfort of our rooms. We had booked a suite which included access to the Club lounge. The club lounge is situated strategically in the centre of the hotel rested on the small pond within the hotel compound. The decor is modern yet rustic, and very serene to just read a book and have a cold latte or juice. Evening drinks and canapes were also served. The staff were attentive, friendly and speaks good English. I especially loved the Cambodia coffee (local coffee brand Moudukiri coffee). It has a nutty flavour and strong robust aroma very similar to those from Vietnam (if you also like a strong robust coffee). The restaurants served a wide range of both local and western cuisine. All done very tasty and well presented. The prices are not exhorbitantly priced either. Breakfast has a good spread of local and western to choose from and the restaurant Citadel is very comfortable with both indoor and outdoor seats. We had the pleasure of meeting Chef de cuisine, Mr Eric Berrigaud, who prepared a degustation menu for our family's reunion dinner in Mouhot's Dream, a private dining area with a view of the kitchen chefs in action. The grilled octopus and prawns was fresh and succulent, but the main, Beef cheek, was the most yummy and extremely well done. Needless to say, we finished everything on the plates! Thank you Mr Berrigaud! The days in Sofitel went by so quickly, but it has left with our family a wonderful memory of Siem Reap, Cambodia, and we will DEFINITELY return to stay again when we come back to Siem Reap! Au Kun (ឣរគុណ) !!