ibis Styles Siem Reap Hotel 4 stars

Pretty good. Positive> Conofrtable, clean and rather good services Negative> Windows are blocked and dirty outside. Hot water flow is not regular in temperature.

Excellent service, great lovation

Good hotel, staff a little bit confusing. However overall good

hotel location near Old Market also Pub Street (many eatery n pub surrounding here) Lobby interior looks Cozy n reception staff polite n helpful (some staff men, i think he does understand what im saying to him) interior Bedroom Modern n Cozy, Bed, Linen n Pillow is Clean n Comfy, Bathroom Clean n Tidy. Breakfast was Great various menu from Intercontinental n Khmer Cuisine, all menu is fresh n clean, Definitely i will back again, this hotel recommended in Siem Reap

It was a great pleasure staying at Ibis Style. Staffs are friendly and approachable. However, since our room has a window viewing the lobby, it was a bit noisy during night time. Breakfast could be improved by providing more fruit choices.

warm welcome staff to check in, great location easy to reach pub street.

The staff extremely helpful and provided excellent service

Ibis Styles Siem Reap is well located. However, the service was far below expectation. The staff reached me via email 1 month before my stay, asking what would i need for my stay, offered some services too. I told him i would be celebrating my birthday in Cambodia, and i would like to have the free tourist simcard upon check in. But when i arrived at the hotel, they didn't prepare anything for my birthday and didn't prepare my tourist simcard. What's the point of reaching me 1 month before my arrival if you didn't even fulfil my request? I had to ask again for the simcard and had to wait for them to register my simcard. The suite room, the air conditioner was broken. The soap was ran out. The next morning I asked the reception to fix it before i come back from day tour. Also i asked for an iron n the board, it was 7AM but they couldn't provide it for me saying that the team has not arrived yet. When i came back from tour, i found my room air conditioner was still broken. I called the staff again and he said it is still broken and asked if i would like to change my room. If you have checked the air conditioner and you know it is not yet fixed, you should have told me the moment i arrived at the hotel. Were you trying to act like nothing was wrong and if i didn't complain then you wouldn't ask me to change room? When i agreed to change the room, the staff just told me the new room number that was it, and i had to asked him how would he give me the new room key? How would i enter a new room without a key?? He then came to my room, gave me the keys and went off. Not even asking if i need help to bring my things to my new room...wow.. such a service. Wifi service, they didn't even tell me what was my username and password for the wifi. But from my experience accor hotels password is always my name, so i tried it and it succeed. Nevertheless, the staff must inform the guest. I have become an accor hotels silver member since 2016 and this was my 1st ever stay with Ibis, 1st ever stay in Siem Reap, and was my worst accor hotel experience. I hope other future guests will not have the same unpleasant experience like i had.

It was a pleasant stay. Great location and helpful staff.

Excellent location, very friendly staff, comfortable cheerful functional rooms, good breakfast . Bar should be open longer than 1030pm and breakfast until 1030am .

We were three couples on a Holiday and primary Visit target was The Angkor vat, Most people would at best spend two days here, We choose to spend four full days and thoroughly enjoyed our stay in Siem Reap largely because of "Ibis Styles". Staff was courteous, Rooms were good, facilities like Restaurant,Airport Pick up and drops, Pool etc were very good.

A really enjoyable stay and hotel.

Hotel room clean

The hotel was nice. The room were fine and lobby was light. The location is perfect. There were only some small things that could be improved. The reception staff were fine, but not always helpful when asked for information. I asked a question like 'if around town, about how much should I pay for a tuc tuc? The reception would only say 'you need to talk to the travel desk.' Or when they said the wifi password was my son's last name, but then spelt his name wrong, they ignored me when I said the name was wrong. The breakfast is okay, but is chaotic. They are more guests than tables. I put my Kindle on a table to get food, and someone came a put their food onto of my Kindle. Some people ate while standing.

Very nice place , room quite confortable and calm , clean and well maintained