ibis Styles Siem Reap Hotel 4 stars

The location is excellent, just next to the canal, near the old market and pub street. 5 mins walking from the night market. Clean and tidy Helpful staff. They allowed me to early check-in at 11 am.

The hotel is both stylist and dare I say it funky. Everything is at your fingertips - both markets & restaurants. The hotel is kept very clean and the staff are always very will to assist.

From airport pickup through departure the staff could not have been more helpful minus one incident. The airport pickup was professional and extremely comfortable. I really liked the cold towel and bottle of water provided by the airport pickup person. As a gold Accor member I was provided with early check-in and the process was efficient. The staff were so friendly and welcoming. They even provided a welcome drink to me while I was checking in that was so delicious. The family suite I booked was thoroughly cleaned and well maintained. Everything was spot on. I also really liked the pool and enjoyed it during my stay. Breakfast was okay because of the noodle station and made to order eggs as all of the other options while supposedly hot were actually cold and they didn't look very appetizing. The noodle station though was absolutely delicious. The most disappointing part of my stay and the only reason I didn't rate the stay as excellent was because of the lizard in my bathroom in the middle of the night. I called down to have the lizard removed and the person on duty spoke such limited English that he didn't understand what I was asking for. As such, I was forced to take a picture of the lizard, walk downstairs and then show him a picture of the lizard to have the pest removed. Only then, did the staff send someone in to have the lizard removed which was completed effortlessly. However, as a member of the Accor family, I do not expect pests in my room and hold Accor hotels to higher standards than unbranded hotels. Others have mentioned the lizard issues as well so the hotel should be able to develop a process to eliminate them from the guest rooms.

Neat and clean rooms. Efficient and warm reception. Transactions through app are simple and quick.

We had a wonderful stay. The staff were all so helpful and kind. Steps from Pub Streets and tons of dining/bar options.

Very nice, good standards, charming.

I was staying 2 nights with my family it’s such a good experience at here. The Breakfast is perfect with the friendly staff & the hotel itself is located in a good location.

Hotel at great location next to Siem Reap old market, service is excellent, staff is very helpful.

Enjoyable and comfortable 2 nights, with convenience walking distance from the popular market places. The room given is 2nd floor facing the street, which has nice street view.

Hotel is in a great location and the staff are very attentive. I had a great stay and can't wait to return.

Clean, very well located hotel. Well trained and friendly staff.

Staff were friendly and helpful. Room was clean and well organized.

Hotel is located in a convenient location. Old market and popular PUB street. Eventhough room booked and prepared few months ago, they were not able to give us room with no blocking as in this case, tree and sign board in front of window. Very disappointing. Front reception staff excellent especially Ms Nick, supervisor. Breakfast spread satisfactory. Very noticeable is the aircon under the warm Siem Reap weather. When there is a crowd, the aircon is on otherwise only fan on with aircon off even though when there is a small number of guests having breakfast. This is not the way. Is it IBIS/Accor policy?

Check-in was smooth & received my drink voucher without having to ask. Room was clean & cannot be faulted, although I would have preferred a room with a view. Air conditioning worked perfectly. The front desk even helped me arrange a packed lunch for my 5am tour. I like the location as it is just a few mins walk to Pub Street. Everyone was professional and efficient. Could be a wee bit friendlier/warm, however it's only my observation. Great stay and would definitely recommend ibis Styles Siem Reap.

Superb! Wverything was perfect!