Swissôtel Quito 5 stars

Customer review rating 4.6/5 1,890 reviews

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Swissôtel Quito
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Hotel extras

Swissotel Quito has been selected in 2019 as the leading conference hotel in South America by the World Travel Awards, in 2020 we won the Tripadvisor Travellers Choice Award.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
  • Cash machine
  • Porter
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Tennis
Catering
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Swissôtel Quito

Av 12 de Octubre 1820
y Luis Cordero
1721565
quito
ecuador

Tel: +59322567600

Fax: (+593)22568080

Check-in from 15h00

Check out up to 12h00

  • By plane

    NUEVO APT INTL MARISCAL SUCRE At 53km / 32.93 miles

GPS :-0.2051456359, -78.4855020046

Our accommodation(s)

Available with 1 king bed or 2 queen beds - 2 telephones - large bathrooms with separate vanity area. City and Mountain View available.

1BR Executive Suite Twin

Accessible room
  • Max. number of persons: 4
  • Area: From 56 / 603 sq ft
  • Views: Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Executive Room King

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room King

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Advantage Room King

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Mountain view, City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Grand Room King

Accessible room
  • Max. number of persons: 4
  • Area: From 54 / 581 sq ft
  • Views: City View, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Executive Room Twin

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Mountain view, City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Grand Room Twin

Accessible room
  • Max. number of persons: 4
  • Area: From 54 / 581 sq ft
  • Views: Mountain view, City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Swiss Advantage Room Twin

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View, Mountain view *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Premier Room Twin

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

QUITO DELI

Type of cuisine: Gourmet

The best European bakery in Quito with the best selection of cakes, desserts and freshly baked breads. As well as a variety of sandwiches, natural juices, cakes, cookies, coffee and our healthy zone.

TANOSHII

Type of cuisine: Japanese

Tanoshii restaurant recalls Japanese surroundings creating an exclusive ambiance accompanied by the most exquisit dishes.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE QUITO

Type of cuisine: International

When you want the best of national and international cuisine but find it difficult to choose, the best option is Café Quito. A restaurant with Ecuadorian and international specialties, Café Quito is also a favorite destination for locals.

Lunch

06:30 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LE POINT

Non contractual photo

For a quick business meeting or for a moment of relaxation after a hard day this is the ambiance you need where you can have a drink and a nice chat. Music Tuesday and Wednesday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 906

  • Maximum capacity: 1500 people

  • Maximum banquet capacity: 1500 people

Find out more

Our guest reviews for
Swissôtel Quito

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,890 reviews

Lovely Stay

Customer review rating 4.6/5

Motria D. Couples - 14/01/2021 Confirmed reviews ALL

My husband and I stayed at the hotel twice, before our trip to the Galapagos Islands and after. The hotel was well-staffed, despite the continued Covid outbreak. Rooms were well-equipped and the bed very comfortable. Although there were few guest due to the Covid crisis, the hotel restaurant provided an excellent breakfast buffet and also a varied room-service menu, both of which we utilized. Would definitely stay there again.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wishing you a great day. Warm Regards, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com
Customer review rating 4.6/5

Jon G. Couples - 12/01/2021 Confirmed reviews ALL

Very helpful and courteous staff 100% happy with the stay

Dear Mr. G., Thank you for the positive review of our hotel and comment about our staff. We are glad that you enjoyed your stay and hope to see you again very soon. Wishing you a great weekend. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Best stay in Quito

Customer review rating 4.6/5

Maria C. M. Solo - 20/12/2020 Confirmed reviews ALL

I stayed for a week in one of the apart hotels. Everything worked to perfection despite COVID

Dear Mrs. m., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Lets hope as well that the situation with Covid-19 will be over quickly. Once again, thank you very much and Merry Christmas! Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito

Excente estancia

Customer review rating 4.6/5

Henry Business - 15/12/2020 Confirmed reviews ALL

Excelente

Estimado Sr. Munoz, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Warm Regards, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Excellent and safe experience taking into account the COVID situation

Customer review rating 4.6/5

Bastian M. Business - 13/12/2020 Confirmed reviews ALL

I particularly would like to commend the great service from Sigfried and his team to make me feel at home during my stay.

Dear Bastian, I very much appreciate your comments regarding your stay! It was great seeing you. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we keep in touch and I hope your soon return. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

great staff

Customer review rating 4.6/5

Anonymous Business - 22/09/2020 Confirmed reviews ALL

10 day isolation prior to working.

Dear Mr. Zachary W., We very much appreciate your comments regarding your stay at Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Fantastic service and consideration during this difficult time in travel

Customer review rating 4.6/5

Doug C. Business - 08/09/2020 Confirmed reviews ALL

The staff and GM did everything in their ability to ensure my stay was still at the high level of standards we all have come to expect from the group.

Dear Mr. Douglas E C., We very much appreciate your comments regarding your stay at Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com
Customer review rating 4.6/5

Anonymous Couples - 25/08/2020 Confirmed reviews ALL

Wonderful

Estimado Sr. Santiago G., Le agradecemos enormemente sus comentarios en relación a su estancia en Swissôtel Quito. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Great staff, Super-Clean, Awesome Food!

Customer review rating 4.6/5

Ben R. Business - 25/08/2020 Confirmed reviews ALL

Swissotel Quito staff were fantastic throughout our 14 day stay. Being in forced isolation was made much easier by the friendly, attentive staff who looked after us. Big mention to Edwardo who was a huge help, and to the entire kitchen staff for cooking such amazing meals!

Dear Mr. Benjamin R., We very much appreciate your comments regarding your stay at Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Great central location in Quito

Customer review rating 4.6/5

Joe C. Couples - 21/02/2020 Confirmed reviews ALL

Stayed at the Swissotel to acclimate to the altitude for an upcoming trip with REI adventures to the Otavalo highlands. The hotel is centrally located to quickly enjoy both the old and new city of Quito. It's on the hop on hop off bus route. Accommodations were excellent, fantastic breakfast, attention to detail and very friendly and attentive staff

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Wishing you a great weekend. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com
Customer review rating 4.6/5

Anonymous Solo - 14/02/2020 Confirmed reviews ALL

Your staff was great. Everyone very friendly and helpful at all times. Very nice hotel, good location.

Dear Mrs. O´Brian, Thank you very much for your recent stay with us and for taking the time in completing our guest survey. Your opinion is of great importance to us and gives us the opportunity for improvement. Thank you for your positive comments. I am very glad that you have enjoyed your stay. I have passed on your comment with regards to the car alarm to the relevant department in order to take the posible actions. I hope to welcome you back in the near future to the Swissotel Quito and in case there is anything I can assist you with please do not hesitate to contact me. Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Beautiful place!

Customer review rating 4.6/5

B. L. Families - 13/02/2020 Confirmed reviews ALL

Stayed a couple of nights before leaving for Galápagos Islands. Great service, fantastic breakfast buffet, great location, clean and comfortable.

Dear Mrs. Barbara Cheryl, We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Excellent

Customer review rating 4.6/5

Marcelo Couples - 10/02/2020 Confirmed reviews ALL

We just want to thank you for all your attention and hospitality, we will definitely recommend you to my friends and colleagues to stay at your hotel, and me and my wife will come back soon Thank you!!!

Dear Mr. Oswaldo M., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

All around Excellence!

Customer review rating 4.6/5

Michelle T. Couples - 09/02/2020 Confirmed reviews ALL

Beginning to end of our 2 stays, the staff were on point. Complete focus on making us feel at ‘home’. Loved this place!!!

Dear Mrs. Michelle T., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Good value

Customer review rating 4.6/5

Lover O. A. T. E. Business - 05/02/2020 Confirmed reviews ALL

Very helpful and friendly staff. Reasonably priced rooms. Good breakfast, if not so expensive.

Dear Mr. M., Thank you very much for your recent stay with us and for taking the time in completing our guest survey. Your opinion is of great importance to us and gives us the opportunity for improvement. I have passed on your comments to the relevant departments. I am very glad that you have enjoyed your stay. I hope to welcome you back in the near future to the Swissotel Quito. Withing you a great day. Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | E. Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

5 Star Hotel at 4 Star Price

Customer review rating 4.6/5

Mike P. Solo - 03/02/2020 Confirmed reviews ALL

Friendly, helpful, available staff to assist with all our needs

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

it was a pleasure

Customer review rating 4.6/5

Tony K. Solo - 29/01/2020 Confirmed reviews ALL

staff remembered me from my last visit, took good care of me and went out of their way to be helpful

Dear Mr. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Excellent service

Customer review rating 4.6/5

Phyllis P. Families - 27/01/2020 Confirmed reviews ALL

The staff was very friendly and most accommodating. Loved the spacious rooms and beautiful lobby and breakfast was the best.

Dear Mr. Phyllis P., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Enjoyable.

Customer review rating 4.6/5

R. L. I. Couples - 25/01/2020 Confirmed reviews ALL

Beds are uncomfortable; too hard!!

Dear Mr. I., Thank you for the positive review of our hotel! I have passed on your comment with regards to the bed confort to the relevant departments, in order to review the matter. However, I would like to inform you that we offer with no extra charge, a memory foam mattress cover in order to give a different and softer sleeping experience. I hope you will be able to enjoy this service upon your next stay with us. We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Sigfried Rassi Front Office Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

A great stay.

Customer review rating 4.6/5

Steve S. Couples - 07/01/2020 Confirmed reviews ALL

Very friendly, courteous and helpful staff. Rooms were good sized and very comfortable. We enjoyed the large breakfast buffet although it was super busy on our first morning (between 7:30 and 8:00) and we had difficulty finding coffee mugs and juice glasses. We went a little earlier the 2nd morning and got good service. We also appreciated that the hotel management offered us a room to shower in after the original checkout for a minor mishaps with housekeeping. Overall, we were very happy with our stay.

Dear Mr. S., Thank you for the positive review of our hotel! I am glad that you enjoyed your stay and it was a great pleasure to meet you personaly. Once again thank you for your comments during your stay which were very important to us and we have taken the necesary steps to avoid this in the future. I hope to see you again very soon and in case there is anything I can help you with in the future, please do not hesitate to contact me directly. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

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