Swissôtel Quito 5 stars

Customer review rating (ALL Rating) 4.6/5 519 reviews

Best price
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Swissôtel Quito - Image 1
Swissôtel Quito - Image 2
Swissôtel Quito - Image 3
Swissôtel Quito - Image 4
Av 12 de Octubre 1820, y Luis Cordero, 1721565 QUITO, Ecuador

Description

Hotel extras

  • To enjoy views of the Pichincha and Cotopaxi volcanoes from the rooms.

  • Excellent location in the commercial and residential area of La Floresta and close to airport.

  • In 2025, Swissôtel Quito is awarded the Tripadvisor Travellers' Choice award

  • A luxury hotel in Quito with gym, pilates, spinning room, squash and tennis courts.

  • Pamper your body and mind with treatments at the Amrita Spa or unwind in the swimmin pool.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Swiss Executive Room King

Photo out of - Swiss Executive Room King

The Executive Room offers comfort and work area inside the room, enjoy the amazing views. Executive Floor Privileges: three meals per day, three cocktails per day and unlimited soft drinks.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Trouser press

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 34 m² / 365 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View or Mountain view
  • Accessible room
See availabilities

On vacation at the hotel for business, you will appreciate cutting-edge technology in the room, elegant and contemporary design for Premier Twin Room. The benefits of this category are complemented with all the comforts you will want for a luxury stay.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Trouser press

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy the elegant style and comfort of the luxurious Advantage room, designed with top quality materials, a large work area and state-of-the-art technology for the perfect combination of work and fun and a sumptuous bathroom to make your stay refreshing.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Trouser press

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Grand Room King - The guest rooms feature an oversized desk for business travelers as well as HSIA. Guests are able to relax in the living room.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 54 m² / 581 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Trouser press

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The Executive Room offers comfort and work area inside the room, enjoy the amazing views. Executive Floor Privileges: three meals per day, three cocktails per day and unlimited soft drinks.

  • Views:

    City View or Mountain view

Max. number of persons
4
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Trouser press

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Trouser press

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy the elegant style and comfort of the luxurious Advantage room, designed with top quality materials, a large work area and state-of-the-art technology for the perfect combination of work and fun and a sumptuous bathroom to make your stay refreshing.

  • Views:

    City View or Mountain view

Max. number of persons
4
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Trouser press

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

On vacation at the hotel for business, you will appreciate cutting-edge technology in the room, elegant and contemporary design for Premier Twin Room. The benefits of this category are complemented with all the comforts you will want for a luxury stay.

  • Views:

    City View

Max. number of persons
4
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Trouser press

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

1BR Business Suite King

Photo out of - 1BR Business Suite King

Enjoy 2 environments, stretch your legs in an ergonomic chair; arrange all your business for the following day at your oversized desk and connect to the web with high-speed internet access and relax.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 65 m² / 699 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Trouser press

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Swissôtel Quito

Av 12 de Octubre 1820, y Luis Cordero
1721565 QUITO
Ecuador

GPS:-0.2051456359, -78.4855020046

Telephone
Fax +593 2-393-5200

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 275 rooms
  • 6 rooms for people with reduced mobility
  • 13 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Porter

  • Porter

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

16 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Green area
  • Children''s TV Channels

Well-being

Indoor Pool

  • Covered
  • On site

Outdoor Pool

  • Outside
  • On site

Phisique Wellness Club

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Thermal Spa
  • Turkish Steambath

Sports and leisure

Tennis

  • Nearby

Tennis

  • On site

Squash court

  • On site
  • On site
  • Indoor parking
  • Public
  • 135 parking spaces
  • Max Limited Height: 2.2 m / 721.79 ft

  • Parking pricing: 1.79 € 2 USD Per hour
  • Parking for a month
  • Parking for a week

CAFE QUITO

Photo out of - CAFE QUITO

When you want the best of national and international cuisine but find it difficult to choose, the best option is Café Quito. A restaurant with Ecuadorian and international specialties, Café Quito is also a favorite destination for locals.

Cooking style
International
Capacity
134
Accessibility
Accessible service
Av 12 de Octubre 1820, y Luis Cordero, 1721565 Quito, Ecuador
Telephone +593 2-393-5200

Menu average price: 25.07 € 28 USD

Brunch Details

  • brunch buffet
  • brunch platter
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Terrace
  • Thematic parties and animation
  • Takeaway Meals
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Vegetarian menu

When you want the best of national and international cuisine but find it difficult to choose, the best option is Café Quito. A restaurant with Ecuadorian and international specialties, Café Quito is also a favorite destination for locals.

Tanoshii Restaurante ofrece una auténtica experiencia de cocina japonesa en Quito, en un ambiente elegante y exclusivo donde tradición, sabor y detalle se combinan en exquisitos platos preparados con esencia japonesa.

For a quick business meeting or for a moment of relaxation after a hard day this is the ambiance you need where you can have a drink and a nice chat. Music Tuesday and Wednesday.

Named Amrita for the mystical legend of the gods who searched for a magical elixir to guarantee eternal youth. Energise and renew yourself with an extensive variety of treatments, from facials & Indian stone massages to oriental therapies.

Enjoy the magic of your social event with the banqueting service most requested in Quito. From weddings to family reunions or holiday parties, Swissôtel Quito has a venue for personal events large and small.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  519 reviews

Customer review rating 5.0/5

Ethan F. L. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your wonderful feedback about your recent stay. We are delighted to know that you enjoyed your experience with us and especially pleased to hear that our breakfast buffet was the best you have ever experienced. Your kind words are a great source of motivation for our culinary and service teams, who strive every day to provide a wide variety of high-quality options and exceptional service. We sincerely appreciate your recognition and look forward to welcoming you back to Swissôtel Quito for another memorable stay.

Customer review rating 4.5/5

Dennis D. G. T. Business - Confirmed reviews ALL

Estimado huésped, Agradecemos sinceramente que haya dedicado unos minutos a compartir su experiencia con nosotros. Nos complace saber que disfrutó de una estancia cómoda y satisfactoria en nuestras instalaciones. La comodidad y el bienestar de nuestros huéspedes son nuestra principal prioridad, por lo que recibir comentarios como el suyo nos motiva a continuar trabajando con dedicación para ofrecer experiencias memorables y mantener nuestros estándares de calidad y servicio. Esperamos tener el placer de recibirle nuevamente en Swissotel Quito y continuar brindándole una experiencia que cumpla plenamente con sus expectativas.

Customer review rating 5.0/5

Dorothy F. M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed the comfort of our rooms during both of your stays, as well as the quality of our breakfast buffet and the dining experience at our Japanese restaurant Tanoshii. It is especially rewarding to know that you chose Swissotel Quito as your accommodation both at the beginning and at the end of your tour. We truly appreciate your trust and are pleased that we could contribute positively to your travel experience. Your kind comments are a wonderful motivation for our entire team to continue delivering exceptional service and memorable experiences. We sincerely hope to have the pleasure of welcoming you back to Swissotel Quito on your next visit to Ecuador.

Customer review rating 5.0/5

Alicia A. M. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you appreciated our convenient location, the overall management of our hotel, and especially the professionalism and dedication of our team. It is particularly rewarding to receive your recognition of our staff's training and service standards, as providing attentive, efficient, and personalized hospitality is one of our main commitments. Your kind words are a wonderful motivation for our entire team to continue delivering exceptional service and creating memorable experiences for our guests. We sincerely appreciate your positive feedback and look forward to welcoming you back to Swissôtel Quito for another pleasant and enjoyable stay.

Customer review rating 5.0/5

George D. R. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed a comfortable stay and that everything went smoothly during your visit as part of your tour package. It is especially rewarding to hear your positive comments about our staff. Providing warm, attentive, and professional service is one of our main commitments, and your recognition is a wonderful motivation for our entire team. We truly appreciate your feedback and are pleased that we could contribute positively to your travel experience. We sincerely hope to have the pleasure of welcoming you back to Swissotel Quito on your next visit to Ecuador and providing you with another memorable stay.

Dear Guest, Thank you very much for taking the time to share your wonderful feedback about your recent stay. We are delighted to know that you enjoyed your experience with us and especially pleased to hear that our breakfast buffet was the best you have ever experienced. Your kind words are a great source of motivation for our culinary and service teams, who strive every day to provide a wide variety of high-quality options and exceptional service. We sincerely appreciate your recognition and look forward to welcoming you back to Swissôtel Quito for another memorable stay.

Customer review rating 4.5/5

Dennis D. G. T. Business - Confirmed reviews ALL

satisfactoria

Estimado huésped, Agradecemos sinceramente que haya dedicado unos minutos a compartir su experiencia con nosotros. Nos complace saber que disfrutó de una estancia cómoda y satisfactoria en nuestras instalaciones. La comodidad y el bienestar de nuestros huéspedes son nuestra principal prioridad, por lo que recibir comentarios como el suyo nos motiva a continuar trabajando con dedicación para ofrecer experiencias memorables y mantener nuestros estándares de calidad y servicio. Esperamos tener el placer de recibirle nuevamente en Swissotel Quito y continuar brindándole una experiencia que cumpla plenamente con sus expectativas.

Customer review rating 5.0/5

Dorothy F. M. Couples - Confirmed reviews ALL

Stayed with your hotel at the beginning and end of a Galapagos Expedition

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed the comfort of our rooms during both of your stays, as well as the quality of our breakfast buffet and the dining experience at our Japanese restaurant Tanoshii. It is especially rewarding to know that you chose Swissotel Quito as your accommodation both at the beginning and at the end of your tour. We truly appreciate your trust and are pleased that we could contribute positively to your travel experience. Your kind comments are a wonderful motivation for our entire team to continue delivering exceptional service and memorable experiences. We sincerely hope to have the pleasure of welcoming you back to Swissotel Quito on your next visit to Ecuador.

Customer review rating 5.0/5

Alicia A. M. Business - Confirmed reviews ALL

It is a well runned hotel, very well located with extremely well trained personnel, who makes the stay very pleasent

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you appreciated our convenient location, the overall management of our hotel, and especially the professionalism and dedication of our team. It is particularly rewarding to receive your recognition of our staff's training and service standards, as providing attentive, efficient, and personalized hospitality is one of our main commitments. Your kind words are a wonderful motivation for our entire team to continue delivering exceptional service and creating memorable experiences for our guests. We sincerely appreciate your positive feedback and look forward to welcoming you back to Swissôtel Quito for another pleasant and enjoyable stay.

Customer review rating 5.0/5

George D. R. Friends - Confirmed reviews ALL

Our stay was part of a National Geographic travel package. Everything worked out very well.

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed a comfortable stay and that everything went smoothly during your visit as part of your tour package. It is especially rewarding to hear your positive comments about our staff. Providing warm, attentive, and professional service is one of our main commitments, and your recognition is a wonderful motivation for our entire team. We truly appreciate your feedback and are pleased that we could contribute positively to your travel experience. We sincerely hope to have the pleasure of welcoming you back to Swissotel Quito on your next visit to Ecuador and providing you with another memorable stay.

Customer review rating 5.0/5

Hoover O. C. J. Business - Confirmed reviews ALL

The hotel is well located because is near to my job and some clients.

Estimado huésped, Nos complace saber que disfrutó de una cálida bienvenida, la limpieza y comodidad de nuestras habitaciones, así como de nuestro desayuno. Nos alegra también que nuestra ubicación haya resultado conveniente para sus actividades laborales y reuniones con clientes. Sus comentarios nos motivan a continuar ofreciendo un servicio de excelencia y experiencias memorables a todos nuestros huéspedes. Esperamos tener el placer de recibirle nuevamente en su próxima visita a Quito.

Customer review rating 3.5/5

Aileen H. F. Couples - Confirmed reviews ALL

Would have been nice to have more coffee pods supplied in the room - we had one decaf, one espresso and one standard which meant both people could not have a cup of espresso coffee. We had to phone to request more pods.

Thank you for taking the time to share your feedback with us. Regarding the coffee pods, our standard room setup includes one pod of each available coffee option. However, we understand your preference for having additional espresso pods available, particularly when the room is occupied by two guests. Additional coffee pods are always available upon request, and we are pleased that our team was able to assist you once contacted. We truly appreciate your comments and hope to have the pleasure of welcoming you back in the near future.

Customer review rating 1.5/5

Christian J. Business - Confirmed reviews ALL

Bad service at bar and cafeteria at breakfast

Customer review rating 5.0/5

Uri S. Business - Confirmed reviews ALL

Had a long stay, great attention and service, very welllocated with easy access to all parts of the city.

Customer review rating 5.0/5

Sharon F. Families - Confirmed reviews ALL

So pleased with room and decor. Breakfast had such delicious variety and so appreciate the special table of breakfast treats that greeted us for 5 am early departure. Only issue was rooms not very soundproof .

Customer review rating 4.5/5

David F. L. R. Business - Confirmed reviews ALL

Good customer service The staff is very polite

Customer review rating 4.0/5

Haidy E. L. Business - Confirmed reviews ALL

The hotel has a pleasant mixture of modern and colonial interior, good service, ambience and the breakfast is a treat. The rooms are comfortable. The staff is very friendly and helpful. I was assisted by Jonathan, a trainee both during my arrival as well as my departure with luggage and guidance to my room. He explained everything including how to use the TV and the remote control of the automatic awning screens of the window. Called my attention to the beautiful outside the window.

Customer review rating 4.5/5

Robert J. C. Families - Confirmed reviews ALL

A beautiful experience. Hotel is efficiently run and very well managed and maintained.

Dear Robert Thank you very much for sharing your experience with us. We are delighted to know that you and your family enjoyed your stay with us. Your kind words are a wonderful recognition of the dedication our team puts into creating a pleasant experience for our guests. We hope to have the pleasure of welcoming you and your family back soon. Warm regards, Swissotel Team

Customer review rating 4.5/5

Ulises E. H. P. Couples - Confirmed reviews ALL

The facilities were very pleasant and comfortable, and the staff’s service was exceptional. We felt very comfortable and at ease throughout our stay

Customer review rating 5.0/5

Tomas L. Business - Confirmed reviews ALL

Lovely stay. Kind and professional attention by every member of the staff.

Customer review rating 5.0/5

Diane F. F. Families - Confirmed reviews ALL

Stayed before a Lindblad trip. Beautiful view.

Customer review rating 5.0/5

Jonathan D. Friends - Confirmed reviews ALL

Beautiful hotel, all staff are extremely kind and attentive.

Customer review rating 5.0/5

Virginia C. Solo - Confirmed reviews ALL

I was extremely satisfied with my experience at this hotel. Everything was spotless, and the staff were exceptionally attentive and helpful. I highly recommend it!

Customer review rating 5.0/5

Jael F. Friends - Confirmed reviews ALL

The staff was incredible, friendly and always went above and beyond

Customer review rating 5.0/5

Anthony M. P. Couples - Confirmed reviews ALL

Very friendly staff

Other web-users rate our hotel

  • 137 reviews 8.9/10 Location
  • 278 reviews 7.5/10 Room
  • 473 reviews 8.6/10 Service
  • 5 reviews 0/10 WiFi
  • 151 reviews 9.2/10 Breakfast
  • 80 reviews 7.9/10 Cleanliness

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