Swissôtel Quito 5 stars

Customer review rating (ALL Rating) 4.6/5 869 reviews

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Description

Hotel extras

  • El hotel en Quito se encuentra en una avenida, que conecta el norte con el centro histórico

  • Salón de eventos ideal para ocasiones sociales y de trabajo

  • Visita el restaurante Tanoshii y disfruta de la experiencia Teppanyaki

  • Disfruta del en el Quito Deli de los mejores dulces y tortas.

  • A tan solo 40 minutos en auto del Aeropuerto Internacional Mariscal Sucre

Our accommodation(s)

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Hotel location

Swissôtel Quito

Av 12 de Octubre 1820, y Luis Cordero
1721565 QUITO
Ecuador

GPS:-0.2051456359, -78.4855020046

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  869 reviews

TripAdvisor Rating  4.5/5  1,370 reviews

Certificate of excellence 2023

Everything went very well

Customer review rating 5.0/5

Travis Solo - Confirmed reviews ALL

Everything went very well. The room was spacious and comfortable, the hotel amenities were well-maintained, and the staff were courteous and helpful. I appreciated their patience with my limited Spanish and their English skills when my Spanish was lacking! I especially appreciated their willingness to change the breakfast menu to accommodate my (extremely severe) food allergy. The only issue is that the iron in my room was broken, and the front desk was able to get another one sent up within minutes. Overall I was completely satisfied with my stay at Swissotel Quito.

Dear Travis: We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team.Especially with our front desk staff. We will take a look on the website to see how we can improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Diaz Front Office Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1514 | Mobil: +59…0 E-mail: md… | www.swissotel.com | www.accor.com

Exceptional stay with great service

Customer review rating 5.0/5

Corey Couples - Confirmed reviews ALL

We booked two nights at Swissotel Quito before the start of a Galapagos cruise. It was an excellent hotel stay -- great service, very comfortable and well appointed rooms, excellent food for the included breakfast in the restaurant and for the very reasonably priced room service option. We found ourselves wishing we had booked more time in Quito before our cruise so we could have enjoyed the city and the beautiful country and this excellent hotel longer. If we do come back, there's no question Swissotel will be the first accomodation we look to

Dear Corey We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Diaz Front Office Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1514 | Mobil: +59…0 E-mail: md… | www.swissotel.com | www.accor.com

10

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very very pleasant. Caring smiling helpful staff at Front desk . very beautiful atmosphere gorgeous roses

Dear Zaiga: We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Diaz Front Office Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1514 | Mobil: +59…0 E-mail: md… | www.swissotel.com | www.accor.com

Exceptional service and comfort

TripAdvisor rating 5.0/5

Corey W TripAdvisor review

We booked two nights at Swissotel Quito before the start of a Galapagos cruise. It was an excellent hotel stay -- great service, very comfortable and well appointed rooms, excellent food for the included breakfast in the restaurant and for the very reasonably priced room service option. Check-in/check-out was efficient and friendly. We found ourselves wishing we had booked more time in Quito before our cruise so we could have enjoyed the city and the beautiful country and this excellent hotel longer. We want to come back for a mainland Ecuador trip in the future, and if we do, there's no question Swissotel will be the first accomodation we look to for that trip.

Extraordinary Service

Customer review rating 5.0/5

Jorge B. Business - Confirmed reviews ALL

Fantastic service from arrival to departure. Excellent customer service, excellent food, excellent safety and location. Plan to return often.

Dear Jorge B., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Diaz Front Office Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1514 | Mobil: +59…0 E-mail: md… | www.swissotel.com | www.accor.com

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Other web-users rate our hotel

  • 208 reviews 9/10 Location
  • 350 reviews 8.2/10 Room
  • 697 reviews 9.2/10 Service
  • 7 reviews 5/10 WiFi
  • 164 reviews 9.3/10 Breakfast
  • 105 reviews 8.4/10 Cleanliness
  • 59 reviews 5.6/10 Value

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