Swissôtel Quito 5 stars

Customer review rating (ALL Rating) 4.7/5 813 reviews

Swissôtel Quito - Image 1
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Av 12 de Octubre 1820, y Luis Cordero, 1721565 QUITO, Ecuador

Description

Hotel extras

  • To enjoy views of the Pichincha and Cotopaxi volcanoes from the rooms.

  • Excellent location in the commercial and residential area of La Floresta and close to airport.

  • In 2024, Swissôtel Quito is awarded the Tripadvisor Travellers' Choice award

  • A luxury hotel in Quito with gym, pilates, spinning room, squash and tennis courts.

  • Pamper your body and mind with treatments at the Amrita Spa or unwind in the swimmin pool.

Our accommodation(s)

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Hotel location

Swissôtel Quito

Av 12 de Octubre 1820, y Luis Cordero
1721565 QUITO
Ecuador

GPS:-0.2051456359, -78.4855020046

Telephone
Fax +593 2-256-8080

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  813 reviews

TripAdvisor Rating  4.5/5  1,405 reviews

Certificate of excellence 2024

Swissotel Quito

TripAdvisor rating 4.0/5

BrunswickSmitty TripAdvisor review

Beautiful hotel and the nicest staff we've had the pleasure of in many years. The artwork and structure are splendid. My reduction is for maintenance. A/C didn't work, we cooked for 4 nights. Simple irritants like broken receptacles and loose bath fixtures. And the worst designed shower I've ever seen. Other than that, I highly recommend.

Thank you for taking the time to rate us and for your recent visit! We are delighted to hear that you enjoyed your experience at Swissôtel and that our customer service met your expectations. We greatly appreciate your feedback as it helps us to continuously improve. We look forward to your next visit to provide you with another exceptional experience.

Bad food

Customer review rating 3.0/5

John Business - Confirmed reviews ALL

The food is really really bad, I took the brunch and the food was very salty, low quality, extremely bad

Very clean and comfortable

Customer review rating 4.5/5

Shny Business - Confirmed reviews ALL

Room is very clean and facilities such as pool, restaurant and bar are very comfortable to stay.

Dear Shinya W., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thanks for your comments to improve breakfast too, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Nice Hotel

Customer review rating 4.5/5

Wr Business - Confirmed reviews ALL

I enjoyed the location of the hotel, the ambience, friendly & polite staff and the food. I also used the gym and was very satisfied. I had a very early checkout and breakfast was provided in the lobby. I never experienced that at any other hotel before. I will stay at this hotel next time.

Dear Wendell R., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Hotel

TripAdvisor rating 5.0/5

Venture19964615558 TripAdvisor review

I enjoyed the location of the hotel, the ambience, friendly & polite staff and the food. I also used the gym and was very satisfied. I had a very early checkout and breakfast was provided in the lobby. I never experienced that at any other hotel before. I will stay at this hotel next time.

We would like to thank you for sharing with the TripAdvisor Community your impressions about your experience at Swissôtel Quito. It is a pleasure for us to read your perfect description of the experience we wish to provide to each and every one of our guests: unique and memorable. We hope you will come back soon.

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Other web-users rate our hotel

  • 206 reviews 9.1/10 Location
  • 343 reviews 8.4/10 Room
  • 694 reviews 9.4/10 Service
  • 9 reviews 8.1/10 WiFi
  • 153 reviews 9.1/10 Breakfast
  • 105 reviews 8.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.