Swissôtel Quito 5 stars

Customer review rating (ALL Rating) 4.6/5 1,044 reviews

Hotel extras

  • Labeled ALLSAFE

  • Excellent location in the commercial and residential area of La Floresta and near the airport.

  • Swissôtel Quito was selected in 2019 as the best conference hotel in South America.

  • A luxury hotel in Quito with gym, pilates, spinning room, squash and tennis courts.

  • Take care of your body and mind with Amrita Spa treatments or relax in the swimming pool.

ALLSAFE approved hotel

Our accommodation(s)

Our 275 rooms and suites offer plenty of work space and views of the Cotopaxi and Cayambe volcanoes. With hand-painted artwork and beautifully simple Swiss design, our rooms are true masterpieces. Our spacious 275 rooms and suites offer: air conditioning, free wi-fi, comfortable beds, bathroom with plenty of space, minibar and coffeemakers. Rooms adapted for people with reduced mobility and connecting rooms are also available.

Hotel location

Swissôtel Quito

Av 12 de Octubre 1820, y Luis Cordero
1721565 QUITO
Ecuador

GPS:-0.2051456359, -78.4855020046

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,044 reviews

TripAdvisor Rating  4.5/5  1,342 reviews

Certificate of excellence 2023

Excellente service

Customer review rating 4.5/5

Luis E. Business - Confirmed reviews ALL

There was an incredible experience

Dear Mr. F., Thank you for the great review of our hotel! I have noted the overall 90 score, and would like to ask you how we could improve this result to 100. I would be happy to hear more about your opinion. We are glad that you enjoyed your stay and hope to see you again very soon. In case there is anything I can assist you with in the future, please do not hesitate to contact me directly. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Five stars in Quito

TripAdvisor rating 5.0/5

Jason M TripAdvisor review

First experience with Swissotel chain and it was quite good. They have arranged pick up at the airport. Since I got into the hotel late I did not have to wait for room. Room was a suite with a living area, large bedroom, and spacious bathroom with a walk in shower. View from the fifth floor was acceptable. Breakfast buffet was slightly better than average. They have 2 other restaurants and a bar. The hotel also has a deli and a fitness center with a pool and a sauna. Bed was comfortable. Housekeeping kept the room clean daily. Downstairs they helped arrange tours, cabs etc. Safety is a big issue in Quito and I was trying to decide between this hotel and JW Marriott. Based on other comments this was the right choice as this hotel seems to be in a safer part of town.

Great hotel

Customer review rating 5.0/5

Emma M. Business - Confirmed reviews ALL

The service was fantastic since my arrival, I got an upgrade so I felt very comfortable, options for food are great, and enjoyed the breakfast buffet

Dear Mrs. M. Bueso, We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is a great pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Estancia agradable

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Excelente atención

Dear Mrs. L., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. In case there is anything I can assist you with in the future, please do not hesitate to contact me directly. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

Great stay

Customer review rating 4.5/5

Fayon D. Business - Confirmed reviews ALL

The location and service provided were excellent. It was comfortable and like a home away from home.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is a great pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Rooms Division Manager Swissôtel Quito 12 de Octubre 1820 y Luis Cordero | 170523 Quito | Ecuador Tel: +593 02… ext: 1501 | Mobil: +593 09 9 … E-mail: sr… | www.swissotel.com | www.accor.com

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Other web-users rate our hotel

  • 177 reviews 8.8/10 Location
  • 331 reviews 7.4/10 Room
  • 653 reviews 8.9/10 Service
  • 14 reviews 6.4/10 WiFi
  • 153 reviews 9.4/10 Breakfast
  • 102 reviews 7.5/10 Cleanliness
  • 71 reviews 5.9/10 Value
  • 20 reviews 5.9/10 Bar

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