Ibis Quito 3 stars

Customer review rating (ALL Rating) 4.5/5 533 reviews

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Description

Our accommodation(s)

Hotel location

Ibis Quito

Avenida Diego De Almagro E8 19, Y Bello Horizonte
170518 QUITO
Ecuador

GPS:-0.196609, -78.484989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  533 reviews

TripAdvisor Rating  4.5/5  93 reviews

Certificate of excellence 2022

Awful customer service

Customer review rating 0.5/5

Agustin V. Families - Confirmed reviews ALL

The hotel have their check in hours different on their website. We arrived and they said you have to wait until 3 pm for your room. However they said you can pay $50 for early entry. I found this really bad since their check in hours were different than their front lobby. Plus the pillows have a smell. I won’t recommend this hotel at all.

Estancia excelente.

Customer review rating 5.0/5

Washington A. Solo - Confirmed reviews ALL

Excelente

Very friendly and accommodating crew

Customer review rating 4.5/5

Jorge G. Couples - Confirmed reviews ALL

Very good experience overall, great service and friendly crew ,

Dear JORGE BOLIVAR G., We very much appreciate your comments regarding your stay at the ibis Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

estancia agradable

Customer review rating 5.0/5

Verónica D. S. Z. Business - Confirmed reviews ALL

todo excelente

Estimada VERONICA DENISSE SILVA Z., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Quito. Es siempre un placer recibir comentarios positivos. Saludos,

Estancia agradable

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Espectacular

Dear ULISES CARLOS G., We very much appreciate your comments regarding your stay at the ibis Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 215 reviews 9.2/10 Location
  • 432 reviews 6.1/10 Room
  • 571 reviews 8.1/10 Service
  • 23 reviews 3.2/10 WiFi
  • 256 reviews 8.7/10 Breakfast
  • 244 reviews 3.6/10 Comfort
  • 136 reviews 8.1/10 Cleanliness
  • 113 reviews 7.9/10 Value

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