Mercure Alameda Quito 5 stars

Customer review rating 4.6/5 3,538 reviews

Mercure Alameda Quito
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+ 21 Services
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Hotel extras

Located close to the commercial and financial center of Quito, it offers 143 guest rooms, all equipped with WIFI, ideal for combining business and pleasure; and 31 Privilege rooms personalized to meet the expectations of our most demanding guests.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • MARISCAL SUCREPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units (Nearby)
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Alameda Quito

Roca E4-122 and Amazonas Ave.
170526
quito
ecuador

Tel: +59322994000

Fax: (+593)2/2565759

Check-in from 12h00

Check out up to 12h00

  • By plane

    MARISCAL SUCRE At 38km / 23.61 miles - Shuttle paying

  • By helicopter

    MARISCAL SUCRE AIRPORT At 13km / 8.08 miles

  • By car

    AVENIDA OCCIDENTAL At 25km / 15.54 miles

  • By car

    AVENIDA ORIENTAL At 5km / 3.11 miles

  • By car

    VIA INTEROCEANICA At 25km / 15.54 miles

  • By train

    CHIMBACALLE At 6km / 3.73 miles

GPS :-0.204749, -78.495029

Our accommodations

It has 143 rooms, many of which have recently been renovated, soundproofed and equipped for your comfort to provide you with pleasant surroundings where you can combine business and leisure, in line with our motto "The pleasure's all yours."

Superior Room with one king-size bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with one king-size bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with one queen-size bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SPICY BISTRO RESTAURANT

Type of cuisine: Bistronomy

Enjoy national and international cuisine in a contemporary setting, complemented with a quality wine of your choice. The Mercure Fine Wines list boasts a wide selection of wines at the best prices around.

Lunch

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALAMEDA Q BAKERY*COFFEE*LUNCH

Type of cuisine: Bistro

A brand new venue just perfect for sharing a snack. The menu at the Alameda Q is convenient and full of light dishes that can be enjoyed when you are short on time.

Lunch

07:30 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GLOBEWALKER & WINEBAR

Non contractual photo

This area is ideal for small business meetings and tasty snacks, not forgetting the Mercure wine list which boasts a wide selection of wines at the best prices around.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 550

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Mercure Alameda Quito

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,538 reviews

tripadvisor

TripAdvisor Rating 4.0/5

951 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

terrifying - but more bearable thanks to your professionalism

Customer review rating 4.6/5

Emma Friends - 02/04/2020 Confirmed reviews ALL

we were staying with you while the coronavirus took hold. It was a terrifying experience not knowing how and if we could get home. However, your team were wonderful. They kept smiling and updating us with news where they could. They kept us fed and with water. Thank you from the bottom of my heart. I hope that you all are coping in the strange world in which we are now living and i very much hope that we can come back in happier times to say thank you in person.

Nice hotel great breakfast and comfortable accommodation

Customer review rating 4.6/5

Dean Couples - 02/04/2020 Confirmed reviews ALL

hi great comfortable rooms.great breakfast. and very helpful staff. had great facilities but unfortunately due to the covid 19 out break everything was closed .and the hotel was slowly shutting down. was hoping to see the galapagos islands but had to cut the the trip short and fly home.had a extra night due to the situation.

The location and food were good. The staff excellent,polite and professional. The concierge was so helpfull too. The desk staff helped me try to make contact with family after my phone was stolen.

Customer review rating 4.6/5

Joyce Solo - 17/03/2020 Confirmed reviews ALL

Lovely room and very clean. Food excellent. Staff really helpful. Free computer access at all times, which meant a lot to me as my phone was stolen in Quito and the only way of keeping in touch was through Facebook

Beautiful hotel and nice location.

Customer review rating 4.6/5

Mj Friends - 15/03/2020 Confirmed reviews ALL

Great restaurant and gym in hotel. Excellent service.

Lovely hot jacuzzi

Customer review rating 4.6/5

Ian R. Couples - 02/03/2020 Confirmed reviews ALL

Brief Quito stay, had lovely wet day out at Mindo with great private guide Grace

Great ;ocation

TripAdvisor rating 4.0/5

chuckwatson 01/03/2020 TripAdvisor review

great location for exploring Quito. Handy to transport, taxi rank just across the street. Expect to pay $20 US to the airport. Close to handicraft market and Ejido Park, about six blocks to Plaza Foch

Dear Guest, Thanks for your score. We would love that through the experience lived in our Hotel, you recommend us with your contacts. Thanks for choosing us. Sincerely, Marisol Mosquera General Manager Mercure Hotel Alameda Quito

Clean, comfortable, overall excellent

Customer review rating 4.6/5

Heather G. Families - 29/02/2020 Confirmed reviews ALL

The suite was comfortably furnished and spacious. It was well lit, and had big windows. Service was impeccable. The only improvements would have been to have a handheld shower unit as well as a fixed showerhead, and washcloths. The restaurant was lovely. The bakery was a pleasant surprise.

Estancia agradable

Customer review rating 4.6/5

Gabriel P. Friends - 26/02/2020 Confirmed reviews ALL

Perfecta

Comfortable, safe, well located.

Customer review rating 4.6/5

John F. Couples - 17/02/2020 Confirmed reviews ALL

We were given a very nice room. Restaurant staff were very nice and the front desk did their best to help with issues related to our tour.

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Very clean

Customer review rating 4.6/5

Anonymous Friends - 17/02/2020 Confirmed reviews ALL

A conveniently located clean and well appointed hotel with very friendly and accommodating staff.

Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Excellent service and attention

Customer review rating 4.6/5

S. Business - 13/02/2020 Confirmed reviews ALL

Very good and enjoyable.

Dear Adriano, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager
Customer review rating 4.6/5

Anonymous Friends - 04/02/2020 Confirmed reviews ALL

Great rooms, enjoyed the food, service was very friendly.

Dear Lynda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Well located

Customer review rating 4.6/5

Kerrin S. Friends - 03/02/2020 Confirmed reviews ALL

The room was very large & spacious. The service was great.

Dear Kerrin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Okey for a business trip, not particularly recommended

Customer review rating 4.6/5

Carolina Business - 26/01/2020 Confirmed reviews ALL

The rooms are spacious and the service was nice. The food at breakfast and room-service was not very good, particularly if compared to the quality of food in other places in the city. The TV and remote control were not working. The hotel’s spa is still not operating. The hotel does not have hair saloon or other services. The transfer to the hotel to the events/airport were always late and badly organized. I’ll still in a different hotel next time

terrible stay

Customer review rating 4.6/5

Tom Solo - 23/01/2020 Confirmed reviews ALL

It has a 5 star rating when it a 3 star hotel at best

Excellent!!!!

Customer review rating 4.6/5

Willy M. Couples - 08/01/2020 Confirmed reviews ALL

Front desk is friendly and caring! House keeping is excellent! Restaurants are more then friendly, they go out of their way to make you feel at home. Everyone makes the stay welcoming.

staff were pleasant and very helpful. meals good.Inly there two ib

Customer review rating 4.6/5

B. P. Families - 02/01/2020 Confirmed reviews ALL

Only there two nights. room comfortable pleasant surrounding.

Customer review rating 4.6/5

Antoine Families - 04/12/2019 Confirmed reviews ALL

It was short, but the room was comfortable and the doorman very helpful.

Dear Debora, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera Gerente General

The best expeeience ever. Exelent service!!!

Customer review rating 4.6/5

Jimmy P. Business - 27/11/2019 Confirmed reviews ALL

This is just like when you get home. Every body os smaling and well coming you back Every time. Always ready to help you on the things you need. It was awesome!

Genial !

Customer review rating 4.6/5

Andres C. Business - 24/11/2019 Confirmed reviews ALL

Comfortable, relajada

Our most recent 20 reviews

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