Mercure Alameda Quito 5 stars

Customer review rating 4.6/5 3,646 reviews

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Mercure Alameda Quito
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+ 21 Services

Hotel extras

Located close to the commercial and financial center of Quito, it offers 143 guest rooms, all equipped with WIFI, ideal for combining business and pleasure; and 31 Privilege rooms personalized to meet the expectations of our most demanding guests.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • MARISCAL SUCREPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units (Nearby)
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Alameda Quito

Roca E4-122 and Amazonas Ave.
170526 quito
ecuador

Tel: +59322994000

Fax: (+593)2/2565759

Check-in from 12h00

Check out up to 12h00

  • By plane

    MARISCAL SUCRE At 38km / 23.61 miles - Shuttle paying

  • By helicopter

    MARISCAL SUCRE AIRPORT At 13km / 8.08 miles

  • By car

    AVENIDA OCCIDENTAL At 25km / 15.54 miles

  • By car

    AVENIDA ORIENTAL At 5km / 3.11 miles

  • By car

    VIA INTEROCEANICA At 25km / 15.54 miles

  • By train

    CHIMBACALLE At 6km / 3.73 miles

GPS :-0.204749, -78.495029

Our accommodation(s)

It has 143 rooms, many of which have recently been renovated, soundproofed and equipped for your comfort to provide you with pleasant surroundings where you can combine business and leisure, in line with our motto "The pleasure's all yours."

Superior Room with one king-size bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with one king-size bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with one queen-size bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SPICY BISTRO RESTAURANT

Type of cuisine: Bistronomy

Enjoy national and international cuisine in a contemporary setting, complemented with a quality wine of your choice. The Mercure Fine Wines list boasts a wide selection of wines at the best prices around.

Lunch

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALAMEDA Q BAKERY*COFFEE*LUNCH

Type of cuisine: Bistro

A brand new venue just perfect for sharing a snack. The menu at the Alameda Q is convenient and full of light dishes that can be enjoyed when you are short on time.

Lunch

07:30 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GLOBEWALKER & WINEBAR

Non contractual photo

This area is ideal for small business meetings and tasty snacks, not forgetting the Mercure wine list which boasts a wide selection of wines at the best prices around.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 550

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Mercure Alameda Quito

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,646 reviews

tripadvisor

TripAdvisor Rating 4.0/5

955 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Agradable estancia

Customer review rating 5.0/5

Pedro Couples - 20/02/2021 Confirmed reviews ALL

Cena espectacular

ESTANCIA AGRADABLE

Customer review rating 5.0/5

Anonymous Business - 09/02/2021 Confirmed reviews ALL

MUY PLACENTERA

Great location, comfortable rooms and outstanding guest service

Customer review rating 5.0/5

Anne W. Families - 29/01/2021 Confirmed reviews ALL

It was such a relief to find this Hotel, everything in our room was perfect and the guest service both in the restaurant as well as in the front desk was outstanding. Ecuadorian are truly the best hosts in latin america

Centrally Located to everything

Customer review rating 5.0/5

Jerome A. Couples - 29/01/2021 Confirmed reviews ALL

My birthday experience was amazing it started out unpleasant due to the fact that my fiancé travel agent in the Dominican Republic booked us a round trip tickets to Guayaquil instead of Quito. After I notify Mercure Alameda Hotel of my arrival and told the front desk agent Mr. Esteban my dilemma he started to look for a hotel for us to stay in Guayaquil near the airport and immediately began looking for the most economical way to get to Quito. Mr. Esteban guided us to Aviance Airlines and we were able to fly to Quito the very next morning and save my birthday. Mr. Esteban not only earned my respect for his professionalism he earned friendship for life. I know that Mercure Hotel Alameda Quito is in good hands with Mr. Esteban onboard. Thank you Mr. Esteban

Favorite place to stay away from home

Customer review rating 4.5/5

Ron S. Families - 27/01/2021 Confirmed reviews ALL

Excellent although the staff was minimum due to covid.

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder verlo pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Excellent front desk staff- Esteban and Alvaro were excellent! Their English was amazing and they went out of their way to assist us and our guests! Great experience will come back!

Customer review rating 5.0/5

Caroline R. Families - 24/01/2021 Confirmed reviews ALL

We had an excellent stay. The breakfast was excellent, the spa was gorgeous and well tended. The staff was exceptional.

Estimada Carolina , Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted. haya disfrutado su estancia con nosotros y esperamos poder verla pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Great hotel

Customer review rating 4.0/5

Aurora S. Couples - 22/01/2021 Confirmed reviews ALL

Beautiful hotel. Excellent gym and spa. Only complaint is someone forgot to heat the water in the spa for when I made an appointment so I couldn’t enjoy it:/ excellent breakfast though!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Happy Stay

Customer review rating 4.5/5

Vanessa Couples - 18/01/2021 Confirmed reviews ALL

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Estimada Vamessa, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder verla pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Convenient location

Customer review rating 4.5/5

Anonymous Families - 19/12/2020 Confirmed reviews ALL

Even in the middle of covid pandemic it was still a good stay.

Fantastic Experience

Customer review rating 5.0/5

Patrick W. Couples - 13/12/2020 Confirmed reviews ALL

I stayed at the Hotel for a week and it was the comfiest and greatest experience I’ve had in Latin America, all the staff was very kind and willing to help and the room was very comfortable

Wonderful team!

Customer review rating 5.0/5

Brian A. L. P. Couples - 03/12/2020 Confirmed reviews ALL

Absolutely could not expect better service. The entire team both evening and day service was spectacular. Comfortable rooms and great food. I will definitely stay with them the next visit I make to the city.

Good stay

Customer review rating 4.0/5

Anonymous Business - 30/11/2020 Confirmed reviews ALL

Very nice and helpful staff. Rooms are nice. Hotel all in all not the freshest

Breakfast can be better

Customer review rating 3.0/5

Julio J. Business - 20/11/2020 Confirmed reviews ALL

Breakfast used to be much better before. Now what's included is really not enough and the hotel charges extra for everything: ham, cheese, bread, etc. And the options available are límited.

Good stay

Customer review rating 5.0/5

Washington F. Business - 06/11/2020 Confirmed reviews ALL

Excellent

Agradable

Customer review rating 5.0/5

Edison Couples - 25/10/2020 Confirmed reviews ALL

Encantador ambiente

Good stay

Customer review rating 5.0/5

Adrián Business - 20/08/2020 Confirmed reviews ALL

Clean room.

terrifying - but more bearable thanks to your professionalism

Customer review rating 4.5/5

Emma Friends - 02/04/2020 Confirmed reviews ALL

we were staying with you while the coronavirus took hold. It was a terrifying experience not knowing how and if we could get home. However, your team were wonderful. They kept smiling and updating us with news where they could. They kept us fed and with water. Thank you from the bottom of my heart. I hope that you all are coping in the strange world in which we are now living and i very much hope that we can come back in happier times to say thank you in person.

Nice hotel great breakfast and comfortable accommodation

Customer review rating 5.0/5

Dean Couples - 02/04/2020 Confirmed reviews ALL

hi great comfortable rooms.great breakfast. and very helpful staff. had great facilities but unfortunately due to the covid 19 out break everything was closed .and the hotel was slowly shutting down. was hoping to see the galapagos islands but had to cut the the trip short and fly home.had a extra night due to the situation.

The location and food were good. The staff excellent,polite and professional. The concierge was so helpfull too. The desk staff helped me try to make contact with family after my phone was stolen.

Customer review rating 5.0/5

Joyce Solo - 17/03/2020 Confirmed reviews ALL

Lovely room and very clean. Food excellent. Staff really helpful. Free computer access at all times, which meant a lot to me as my phone was stolen in Quito and the only way of keeping in touch was through Facebook

Beautiful hotel and nice location.

Customer review rating 4.5/5

Mj Friends - 15/03/2020 Confirmed reviews ALL

Great restaurant and gym in hotel. Excellent service.

Our most recent 20 reviews

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