Mercure Alameda Quito 5 stars

Customer review rating (ALL Rating) 4.6/5 618 reviews

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Description

Hotel extras

  • Hotel in Quito in the tourist district of Mariscal

  • Free parking

  • Stays with or without breakfast

  • Children under 12 years old are free of charge

  • Pets not allowed

Our accommodation(s)

Hotel location

Mercure Alameda Quito

c/Ramón Roca & A Amazonas
170526 QUITO
Ecuador

GPS:-0.204749, -78.495029

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  618 reviews

TripAdvisor Rating  4.0/5  1,044 reviews

Certificate of excellence 2024

Warm Welcome

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I came as part of a tour group but arrived early. I booked my own first night. As part of Accor, I received a fair rate. The front desk agent put me in a beautiful suite and informed me I could stay in that room for the length of my stay.

Very good hotel with full facilities in central Quito

Customer review rating 4.5/5

Tim Couples - Confirmed reviews ALL

Our suite was spacious, had great views, was clean and had a safety box. The Spicy restaurant and cafe had lovely, well priced food and the spa was amazing.

Good downtown hotel

Customer review rating 3.5/5

Pdl Families - Confirmed reviews ALL

Good things: breakfast starts at 4am, which is great for early flights. Spacious rooms. Areas of opportunity: noisy because there is no AC in the rooms, so you can hear everything that happens in the street when trying to sleep. No option to accommodate a family of 4 in a single room. They close the pool on Mondays.

Dear Pedro , We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera General Manager

Super Friendly and Helpful Staff

Customer review rating 4.0/5

Steve V. Couples - Confirmed reviews ALL

The customer service was fantastic. The front desk was very proactive and helpful. They relayed messages to us as soon as we walked in the front door. They helped arrange transfers/car service. We only ate breakfast at the hotel and it was very good with a wide variety of foods including an omelette station. The dinner menu looked good and if we had not already had plans, I'd have given it a try. The rooms are comfortable and large. The bed was a little firm for my liking, but still good.

Dear ALLISON , We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. It is always a pleasure to receive positive feedback. I Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera K. General Manager

Nice stay

Customer review rating 4.5/5

Luiz F. M. Friends - Confirmed reviews ALL

The rooms were ample. It’s was clean. Breakfast was great.

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Other web-users rate our hotel

  • 157 reviews 8.2/10 Location
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  • 7 reviews 8.6/10 WiFi
  • 131 reviews 8/10 Breakfast
  • 99 reviews 8.8/10 Cleanliness
  • 76 reviews 7.7/10 Wellness Area
  • 14 reviews 7/10 Bar

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