Mercure Alameda Quito 5 stars

Customer review rating (ALL Rating) 4.6/5 596 reviews

Mercure Alameda Quito - Image 1
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Mercure Alameda Quito - Image 3
Mercure Alameda Quito - Image 4
c/Ramón Roca & A Amazonas, 170526 QUITO, Ecuador

Description

Hotel extras

  • Hotel in Quito in the tourist district of Mariscal

  • Free parking

  • Stays with or without breakfast

  • Children under 12 years old are free of charge

  • Pets not allowed

Our accommodation(s)

Hotel location

Mercure Alameda Quito

c/Ramón Roca & A Amazonas
170526 QUITO
Ecuador

GPS:-0.204749, -78.495029

Telephone
Fax +593 2-256-5759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  596 reviews

TripAdvisor Rating  4.0/5  1,051 reviews

Certificate of excellence 2024

Safe Haven

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

i was a solo woman on my own and had a scary situation, but the lovely woman at the front desk helped de-esculate things. It was so appreciated - you know who you are. Thank you ❤️

Nice Stay

TripAdvisor rating 4.0/5

AldousAU TripAdvisor review

The hotel's location is good. It is close to the markets, which are worth visiting. The room is clean, and the services are very efficient. During our stay, we had breakfast and dinner at the restaurant. We noticed that the restaurant is certified to HACCP (food hygiene), and the kitchen team members demonstrated good hygiene practices. There is only one tiny thing: the waiter at dinner time may be a part-time student or intern. The services and response may not be skilled. However, we concluded that we happy during our stay.

Weird spa experience

TripAdvisor rating 2.0/5

Danielle C TripAdvisor review

The hotel was okay - the bathroom sink barely drained, beds are not comfortable, very noisy, grimy bathroom and we had some bugs in our room. I wouldn’t normally complain about this stuff because I stay in hotels A LOT and I’m not hard to please however, I went to use the spa for the third time in my stay and this put me over the edge. We were stopped at the door and told we can’t access the spa without wearing a shower/bathing cap. If we “didn’t bring one” we could buy one for $5USD in cash. No one, including myself, that I know staying here had been asked to wear one and we’d been here 3 nights. (A group of 12 of us) The woman at the counter wouldn’t let us in without my husband and I buying shower caps. The saving grace to this hotel was the nice spa so beware - this spa isn’t included. It’s included only if you “bring a shower cap” or buy a cap. It’s so called hotel policy but isn’t included anywhere (no one mentions it in our check in, when we went the 2 days prior nor is it indicated online) disappointing and kind of sus

Exception staff, great amenities

Customer review rating 5.0/5

Jessie Friends - Confirmed reviews ALL

This hotel is absolutly outstanding. They staff are so helpful and accomidating.

Nice Hotel!

TripAdvisor rating 4.0/5

Bobby31225 TripAdvisor review

Part of a group tour and spent several different nights at this hotel. Very nice with a free breakfast. Room was very nice!! Had a restaurant for dinner too! One night I had the T-bone steak and it was probably the worst steak I have ever had. Chewy, tough and full of grizzle! I complained to the management to no avail. Otherwise, a lovely hotel!

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Other web-users rate our hotel

  • 160 reviews 8.1/10 Location
  • 348 reviews 7.9/10 Room
  • 519 reviews 9/10 Service
  • 8 reviews 9.8/10 WiFi
  • 132 reviews 9.6/10 Amenities
  • 131 reviews 8.1/10 Breakfast
  • 108 reviews 8.7/10 Cleanliness
  • 83 reviews 8.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.