Swissôtel Foshan 5 stars

Customer review rating (ALL Rating) 4.6/5 244 reviews

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Description

Hotel extras

  • Landmark 5-star hotel with inspiring views of Chancheng District

  • Conveniently located between Foshan’s commercial and financial centres

  • A short walk to Zumiao Temple and Zumiao metro station

  • Touch Spa with signature treatments, high-tech gym and rooftop pool

Our accommodation(s)

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Hotel location

Swissôtel Foshan

1 Chengmen Tou West Road, Guangdong
528000 FOSHAN
China

GPS:23.0266268, 113.1048296

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  244 reviews

TripAdvisor Rating  4.5/5  1,294 reviews

Outstanding Service at Swissôtel Foshan

TripAdvisor rating 5.0/5

Neil D TripAdvisor review

I had an amazing experience at Swissôtel Foshan! The staff were incredibly attentive, and the Concierge service deserves special praise for their professionalism and helpfulness. They went above and beyond to assist with every request, ensuring a smooth and stress-free stay. The room was spacious, spotless, and well-equipped, offering a perfect blend of comfort and functionality. The hotel facilities were excellent, but I would suggest adding self-service laundry machines. It would be a great convenience for guests who are staying longer or traveling light. I highly recommend Swissôtel Foshan to anyone looking for exceptional service, comfort, and a memorable stay. I’ll definitely be back!

Well located, Good staffs

Customer review rating 3.5/5

Ramesh Business - Confirmed reviews ALL

Pros: Good staffs with helping minded (Special mention Mr Fred Yang & one of his colleague), good amenities, at good location with metro connectivity, Front desk persons have good English communication. Cons: Outdoor swimming pool doesn't have heater so cant use it, jagucci was under maintenance, no coupons or complimentary lunch or dinner on weekends for long time staying guests. I stayed for 1 month , I found outside Chinese foods not good for me, so i requested some complimentary dinner only on weekends, but it was not provided. some hotels (like Indigo) are providing complimentary coupons for long stay guests.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Swissôtel Foshan. And we sincerely apologize for the inconvenience and service lapse that you received during your stay. We already shared your feedback with our F&B and Housekeeping team to improve their service quality. If you have any issues effect your stay experience, please feel free to contact our Front Desk or Swiss Service, we would try our best to meet your expectation under the situation allowed. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

Overall good experience

Customer review rating 4.0/5

Jk Business - Confirmed reviews ALL

Everything worked fine, except that the spa was not in use.

Dear Mr. K., Thank you for choosing to stay with us at Swissôtel Foshan. And we sincerely apologize for the inconvenience and service lapse that you received during your stay. If you have any issues affect your stay experience, please feel free to contact our Front Desk or Swiss Service, we would try our best to meet your expectation under the situation allowed. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to The Swissotel Foshan in the near future. Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

A top end Hotel in Foshan

TripAdvisor rating 5.0/5

pawanraipur Business - TripAdvisor review

A hotel at a good location.Two indian restaurants are located at walking distance.The rooms are having all modern facilities and amenities.The bed quality is good.The bathroom is spacious and very clean.Breakfast soread is huge.Food is tasty.A very satisfying experience.

Dear guest, Thank you for your choosing. We are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations. Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

Need fixing

Customer review rating 2.5/5

Manish Couples - Confirmed reviews ALL

Amenities (soap, shampoo, conditioner) dispenser in shower area is troublesome . Light of bathroom is disturbing to co-guest in middle of night if you wake up to use the same in the middle of night .

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Swissôtel Foshan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

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Other web-users rate our hotel

  • 943 reviews 9.3/10 Location
  • 1,171 reviews 8.1/10 Room
  • 1,207 reviews 8.8/10 Service
  • 25 reviews 7.7/10 WiFi
  • 550 reviews 9/10 Breakfast
  • 510 reviews 6.4/10 Comfort
  • 420 reviews 9.1/10 Cleanliness
  • 72 reviews 9.1/10 Wellness Area

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