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Swissôtel Foshan 5 stars

TripAdvisor rating 4.5/5 784 reviews
Swissôtel Foshan
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Hotel extras

  • A prominent landmark with 208 meters high

  • Only 50 minutes away from Guangzhou Baiyun International Airport

  • 5 minutes to Zumiao Metro station

  • 15 minutes walk to reach Zumiao and Lingnan Tiandi Shopping District

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel

Hotel location

Swissôtel Foshan

1 Chengmen Tou West Road
Guangdong
528000
foshan
china

Tel: +86757 82362888

Fax: (+86)757 82362999

Contact email

Check-in from 14h00

Check out up to 12h00

  • INTERNATIONAL PLAZA :   112 International Plaza

  • ZUMIAO :   GuangFo line ZuMiao

  • By plane

    GUANGZHOU BAIYUN INTL APT At 60km / 37.28 miles

GPS :23.0266268, 113.1048296

Our accommodations

All 232 guest rooms, suites and serviced apartments are located on the 36th to the 49th floors. This elegantly styled category is cleverly designed and well-equipped with cutting-edge technology and infrastructure such as a free internet connection. Enjoy modern decor and deluxe amenities such as HDTV, daily newspaper and evening turn down service.

Premier King Bed Room

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

Premier Twin Bed Room

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

Swiss Advantage King Bed Room

  • Max. number of persons: 3
  • Area: From 39m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

Swiss Advantage Twin Bed Room

  • Max. number of persons: 3
  • Area: From 39m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

Swiss Executive King Bed Room

  • Max. number of persons: 3
  • Area: From 39m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

Swiss Executive Twin Bed Room

  • Max. number of persons: 3
  • Area: From 39m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

Junior Suite

  • Max. number of persons: 2
  • Area: From 55m²
  • Views: City side *

* Subject to availability

  • High speed internet

Deluxe Suite

  • Max. number of persons: 3
  • Area: From 58m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

Luxury Suite

  • Max. number of persons: 3
  • Area: From 113m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

Presidential Suite

  • Max. number of persons: 3
  • Area: From 185m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

1 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 55m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

1 Bedroom Apartment with 1 Study Room

  • Max. number of persons: 3
  • Area: From 69m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

2 Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 96m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers

Our restaurants and bars

THE IMPERIAL DELUXE RESTAURANT

Type of cuisine: Regional

The Imperial Deluxe Restaurant can seat 360 patrons and including maximum 6 tables events and 23 VIP Rooms are available with largest one seating up to 20 people. The restaurant offers traditional Chinese dim sum breakfast as well as lunch and dinner.

Lunch

08:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CIELO 51 ITALIAN

Type of cuisine: Thematic cuisine

The Italian Restaurant "Cielo 51" has 5 private areas with a total seating capacity of 60 are ideal for romantic dinners, small functions or business. Corresponding with wines, grappa and coffee specialties make your visit to a feast for your taste buds.

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ SWISS

Type of cuisine: International

Cafe Swiss offers a spectacular view of the city from 50th. This 80-seating restaurant offers a great variety of food and beverage selections. The a-al-carte menu and the spread on the buffet consist of a full range of international and Asian favorites.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 51

Photo non contractuelle / Strictly non binding

This 60-seating bar is a rendez-vous spot, which opens in the evening until late night, "Bar 51"is where guest can enjoy our drinks in a sophisticated, fashionable surrounding while catching a breathing view over the city.

THE FLOW LOUNGE AND BAR

Photo non contractuelle / Strictly non binding

"The Flow Lounge & Bar" is located on the first floor with 40 seating capacity. It is a place where guests can enjoy their favorite beverages or a quick snack while lounging comfortably.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 1,050 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Swissôtel Foshan

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

998 reviews

tripadvisor

TripAdvisor Rating 4.5/5

784 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location, fantastic service and good value

Customer review rating 4.5/5

Henri Business - 03/01/2020 Confirmed reviews ALL

Regular guest at this hotel. Very attentionate staff , confortable rooms, well equipped gym and swimming pool. VIP treatment if you are gold or platinum. Big Thank you to Rose, duty manager, who is always so helpul.

Comfortable, polite staff and excellent service

Customer review rating 4.5/5

Sy C. Families - 01/01/2020 Confirmed reviews ALL

Thanks for special room arrangement for my young kids. We had a memorable experience during the stay here.

Very good

Customer review rating 4.5/5

Yateen L. Friends - 20/12/2019 Confirmed reviews ALL

Very good

Location and very convenient

Customer review rating 4.5/5

Kuwait Business - 17/12/2019 Confirmed reviews ALL

Excellent bed and location

Dear Mr. A., Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

disappointed

Customer review rating 4.5/5

Kenny F. Business - 14/12/2019 Confirmed reviews ALL

was disappointed that we had a room that the temperature cannot be adjusted, called reception more then 3 times for the technician to attend to it and was told its not adjustable? Finally was transferred to another room.

Dear Mr. f., Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. Please accept my apologies the service did not meet your expectation during your stay. Due to the weather really changeable recently, we could not adjust the air condition meet all the guests expectation and brought the negative effect for your stay experience. I will share your comments with our team and take proper action on it, which we've marked down on your in-house preference profile. And please feel free to contact our front desk or Swiss Service, if you have any problem during your stay, we will re-arrange the room for your under the room status allowed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

OK

Customer review rating 4.5/5

Matthias B. Business - 13/12/2019 Confirmed reviews ALL

In total an OK stay - but there is room for improvement: english skills of staff room extremely Cold Food in Restaurant could be better pool temperature very Cold staff did best they could - but hotel is not new any more

Dear Mr. B., We very much appreciate your comments regarding your stay at the Swissôtel Foshan. And we sincerely apologize for the inconvenience and service lapse that you received during your stay. Due to the weather really changeable recently, we could not adjust the air condition meet all the guests expectation and brought the negative effect for your stay experience. I will share your comments with our team and take proper action on it, which we've marked down on your in-house preference profile. And please feel free to contact our front desk or Swiss Service, if you have any problem during your stay, we will re-arrange the room for your under the room status allowed. About your feedback of restaurant we've shared with our Executive Chef in further consideration of the food routin. Hotel swimming pool is ourdoor facility, the tempeature drop down recently accoring to winter weather changeable. But we have Jacuzzi supplied in warm in the locker room. Our hotel open since 2008, whiich more than 10 years, we've start our renovation step by step for improving gust stay experience. Thank you again for sharing your experience, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely greeting from Swissôtel Foshan. Guest Experience Manager Eva Leung

Good location with very good stuff

Customer review rating 4.5/5

L. S. R. Couples - 12/12/2019 Confirmed reviews ALL

The hotel is in the center and near to all the places. The stuff is very helpful and kind

Dear Mr. L., Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Excellent customer service

Customer review rating 4.5/5

Mp C. Families - 12/12/2019 Confirmed reviews ALL

All the staff are nice and very take care of us. I would like to compliment Leon Zhu who are always helpful, nice and attentive to our request. He is a good and valuable staff. A gentleman who usually on duty on 36th floor, (not a tall guy) is very sincere. He has good memory and address our name every time. The trainee, Johnny Han (name may not be correct as no name on his badge) is very smart and outstanding in customer service. Staff at lobby bar are very nice and helpful too. Everytime staying here, we just feel like stay at home. Rooms are comfortable and clean. One bad thing is the air condition is not ideal in winter time. It is too warm and cannot be adjusted individually.

Dear Ms. C., We very much appreciate your comments regarding your stay at the Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. And it's my honor to ready the appreciation on our team member Leon Zhu, Jack Guan (the manager duty at 36 floor), Johnny Han ect., who provided impressed service to you. Of course they will get their award on their great effort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we sincerely apologize for the inconvenience and service lapse that you received during your stay. Due to the weather really changeable recently, we could not adjust the air condition meet all the guests expectation and brought the negative effect for your stay experience. I will share your comments with our team and take proper action on it, which we've marked down on your in-house preference profile. And please feel free to contact our front desk or Swiss Service, if you have any problem during your stay, we will re-arrange the room for your under the room status allowed. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Quite well located for business activities in Foshan

Customer review rating 4.5/5

Stanley L. Friends - 10/12/2019 Confirmed reviews ALL

Very warm welcome from hotel staff, hotel lobby is a bit quiet and even the cake shop near lift lobby is not open. Equipment in room is a bit wear off.

Dear Mr. L., Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Regular stays - almost as coming home

Customer review rating 4.5/5

Anonymous Business - 09/12/2019 Confirmed reviews ALL

convenient and smooth as usual

Dear Mr. G., Thank you for chosen Swissôtel Foshan and given us such a good evaluation. We are so pleased that you have left a good impression in Swissôtel Foshan. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan. Guest Experience Manager Eva Leung

MR

Customer review rating 4.5/5

Mohamed J. Business - 03/12/2019 Confirmed reviews ALL

HOTEL SERVICE IS GOOD AS USUAL . POOR FOOD INROOM DINING FOOD QUALITY . HAD COMPLAINED ABOUT THIS AT CONCEIRGE ON THE 36TH FLOOR TOO.

Dear Mr. J., Thank you for taking the time to tell us about your experience at the Swissôtel Foshan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About your comments of in-room dinning food, we've shared with our Executive Chef and management team, which will be concern in further menu design. Our Executive Chef have retrained on the in-room dining dishes and reviews the recipes. Thank you again for sharing your experience, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely greeting from Swissôtel Foshan. Guest Experience Manager Eva Leung

Confusing lift facility. Reception peples need to improve in personalbehaviourand attitude.Less seating plan in lobby. Housekeeping Very good. Room tv cabinet look gigantic furnitur.

Customer review rating 4.5/5

Mohammad E. R. Business - 28/11/2019 Confirmed reviews ALL

Iver all as same as 5 years back - good

Dear Mr. R., Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

would be better if lift is not so noisy

Customer review rating 4.5/5

Hoi C. H. Couples - 24/11/2019 Confirmed reviews ALL

I stayed in room 4709. In the morning, about 530am, there was a lot of traffic on the lift nearby, creating a lot of noise and woke us up much earlier than we wish.

Dear Mr. H., Thank you for choosing to stay with us at the Swissôtel Foshan. And we sincerely apologize for the inconvenience and service lapse that you received during your stay. We've marked down your room preference in your in-house profile, and we would like to invite you to share your preference with us during your reservation or in-house. We will try our best to provide the best stay experience under the room status allowed. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to The Swissotel Foshan in the near future. If I can be of any assistance to you in the meantime, please do not hesitate to contact us. Warm greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Good and comfortable stay!

Customer review rating 4.5/5

Sunny T. Business - 18/11/2019 Confirmed reviews ALL

Pleasant experience

Dear Mr. T., Thank you for choosing to stay with us at the Swissôtel Foshan. And thank you for your positive comment. But your rating according to our service standard is means our service below satisfaction and our service standard qualify score is 90 or above to make sure our guest have a satisfied stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan. Guest Experience Manager Eva Leung

exlent service

Customer review rating 4.5/5

M. S. M. Business - 15/11/2019 Confirmed reviews ALL

it was good

Dear Mr. M., Thank you for choosing to stay with us at the Swissôtel Foshan. And thank you for your positive comment. But your rating according to our service standard is means our service below satisfaction and our service standard qualify score is 90 or above to make sure our guest have a satisfied stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan. Guest Experience Manager Eva Leung

Hotel and staff was great!

Customer review rating 4.5/5

Mr V. P. Business - 13/11/2019 Confirmed reviews ALL

Excellent experience, like during my earlier visits. Hotel top quality and behaviousro of the staff very professional and polite. Just keep up the good work. Please forward my feedback and thanks to the staff. Regards Mr Väinö P. Andritz, Finland

Dear Mr. V., Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for taking the time and trouble to complete a survey following your recent stay at Swissotel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Fantastic Service!!!

Customer review rating 4.5/5

Jeffrey Business - 12/11/2019 Confirmed reviews ALL

This is my favourite hotel in Foshan!! What make this hotel great is the staff and management!! Jimmy the General Manager is always aroung greating guests and making sure everything runs well! Jack on level 36 is amazing! My clients left their jackets in the room and he had them packed and sent before we knew they were gone! Everybody knows him and he knows everybody! Leona on the desk has a big smile and has fixed some problems with our invoices and ongoing reservations, she's a true star!! Ester in the executive lounge is always there when you need her and makes sure you are very well looked after! Jeffrey in the restaurant is also a star! Looking after breakfast and ensuring the coffee is always full! I have missed a couple of people, but everybody was wonderful! I regularly bring clients to China and I always bring them to the Swiss for a bit of a treat. A great hotel!!

Dear Mr. M., Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for taking the time and trouble to complete a survey following your recent stay at Swissotel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Extremely satisfied

Customer review rating 4.5/5

Anonymous Business - 06/11/2019 Confirmed reviews ALL

Extremely satisfied

Dear Mr. M., Thank you for taking the time to share your valuable feedback with us at Swissôtel Foshan. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

Almost...

Customer review rating 4.5/5

André V. Business - 05/11/2019 Confirmed reviews ALL

Overall nice hotel by misses on a few small details. You have to change elevators to get all the way from reception to your room. This is no big deal once, but when you do it four times each day for a week it’s annoyingly. Breakfast room is not very spacious and could have a better selection. Staff is overall very nice all over the hotel. It’s a little bit to far away for the Canton fair. Bus used 1 1/2 hour and the Metro takes about 70 minutes.

Dear Mr. V., Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. Change elevators is mainly for the safety and privacy of our guest due to our property is multiple building with offices and apartments, and the hotel guest needs to read the room card in the elevator to reach the guest room, which is for ensuring the security and privacy for the guests, we hope to get your understanding in this side. We arranged staff for guiding elevator at the exchanging floor, we will enhance the service on it. And I would like to recommend you experience the Swiss Executive Room at your next visit, which with 38-45 Square meter, European-style room design and equipment, a full set of luxury bath supplies and other business guests favorite. Guests who choose the Swiss executive room can enjoy breakfast, evening cocktails and snacks in the executive lounge. Sincerely look forward to your visit to Swissôtel Foshan again! Guest Experience Manager Eva Leung
Customer review rating 4.5/5

Darin Business - 04/11/2019 Confirmed reviews ALL

Steven was an incredible help to us in finding an address in guangzhou.

Dear Mr. B., Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. And it's my honor to ready the appreciation on our team member Steven Wen who provided impressed service to you. Of course he will get his award on his great effort. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung
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