Swissôtel Foshan 5 stars

Customer review rating (ALL Rating) 4.5/5 250 reviews

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Description

Hotel extras

  • Landmark 5-star hotel with inspiring views of Chancheng District

  • Conveniently located between Foshan’s commercial and financial centres

  • A short walk to Zumiao Temple and Zumiao metro station

  • Touch Spa with signature treatments, high-tech gym and rooftop pool

Our accommodation(s)

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Hotel location

Swissôtel Foshan

1 Chengmen Tou West Road, Guangdong
528000 FOSHAN
China

GPS:23.0266268, 113.1048296

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  250 reviews

TripAdvisor Rating  4.5/5  1,284 reviews

A top end Hotel in Foshan

TripAdvisor rating 5.0/5

pawanraipur Business - TripAdvisor review

A hotel at a good location.Two indian restaurants are located at walking distance.The rooms are having all modern facilities and amenities.The bed quality is good.The bathroom is spacious and very clean.Breakfast soread is huge.Food is tasty.A very satisfying experience.

Need fixing

Customer review rating 2.5/5

Manish Couples - Confirmed reviews ALL

Amenities (soap, shampoo, conditioner) dispenser in shower area is troublesome . Light of bathroom is disturbing to co-guest in middle of night if you wake up to use the same in the middle of night .

A nice place to stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Large room, comfortable bed, very nice food and great entertainment.

Lovely hotel

TripAdvisor rating 5.0/5

Believe C TripAdvisor review

The hotel is great and I will visit again. It has a great city line view from every room in the hotel. Clean and Comfortable Rooms, with great staffs starting from the arrival of the hotel. It’s food and drinks service at the complimentary breakfast and finger licking. Great dining

Nice hotel but restaurant a disappointment

Customer review rating 2.5/5

Gerry W. Business - Confirmed reviews ALL

I have stayed at a number of premium Foshan hotels and I actually liked your hotel and it was good value BUT I was ripped off at your Chinese restaurant on my final night. I made a special order for a small stir fried meal because the portions on previous evenings was too big for 1 person. The waitress said no problem, that they could do a special order. I got a HUGE chicken dish that was already on the menu plus some steamed rice. I was charged a lot more than I expected and the food was not what I asked for. It was a BIG disappointment. I will not recommend your hotel.

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Swissôtel Foshan. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.  I am sorry that you were not pleased with the service in our Chinese Restaurant. We investigated the case at once after we receive your comment. The Chinese Restarant manager said when you came to the restaurant in the second time, you ordered beef dish, rice and beer, which they thought was suitable for one person. So that there may be some misunderstanding because of the language difficulties. Your feedback of our staff is also what we are concerned about. We have Service English Training for our staff twice a month to improve their English skill so as to improve the guest experience.  Sorry for the breakfast did not meet your expectation, please feel free to share your food preference with us during your stay, we would try our best to improve your dinning experience. Also, we've marked down your preference in your in-house profile.  We appreciate your sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

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Other web-users rate our hotel

  • 927 reviews 9.3/10 Location
  • 1,164 reviews 8.4/10 Room
  • 1,204 reviews 8.7/10 Service
  • 25 reviews 7.9/10 WiFi
  • 547 reviews 9/10 Breakfast
  • 417 reviews 9.3/10 Cleanliness
  • 70 reviews 9.2/10 Wellness Area
  • 41 reviews 7/10 Bar

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