Sofitel Foshan Hotel

Very good

Overall the hotel was built in a contemporary and well decorative. The room is also very nice and the staff was in a good service standard. The only two things I found not so satisfied would be the weak water flushing and no separate light to switch on for the corridor. During night time, it would only available either to switch on with the light inside the room or to switch off all night which was too dark to go washroom during the night time.

very nice modern hotel Very good service by the staff in the club lounge

The experience at this hotel was satisfying, the service given were very considerate for families and children. We have enjoyed ‘Happy Hour’ at the executive lounge which had provided us with a comfortable environment and delicate desserts. The ‘Kwee Zeen’ restaurant have gave us even more surprises with it’s wide variety of food dishes from different countries and cultures. In conclusion, it was a very wonderful experience.

Love to come back again

Overall good experience. Will reorder next time visit louvre Lecong.

Excellent

it was a good stay. rooms were clean, and staff were helpful.

The staff was friendly.

Nice hotel with superb hardware. But the service quality is no good, especially the front reception staff is not friendly and helpful. For example, while deliver the message that no outside food is allowed to delivered to the hotel (which is a super strange one as my first time to learn in China among all 5 stars whatever in Shanghai or Beijing etc), the reception staff just communicated in a way that this is a strict rule, take it or leave it if you don’t want to stay in our hotel. The way of presentation is very bad and as a guest, I just find it unacceptable. I respect there are rules (even weir rules) but the front desk staff should be helpful and trained

So so, nothing impressive except the junior staff are trying hard

The room is big and nice.

When I wanted to check out. I called the reception, I said I want to check out 1 hour later cause I doesn’t want to bring my luaggage up to 58 floors with lunch together, and that day not much people check in cause coronavirus happened, and I can’t go outside find out a restaurant as well. Finally I bring my heaven laugguage to 58 floors with lunch. That make me really unconvinenienced.

The hotel is absolutely beautiful and sparkling clean. Food is not bad. But the elevators are little bit inconvenient.

I’ve always loved visiting the Sofitel whenever I am in Foshan for business, but this time I decided to stay here because it is such a convenient location. Although the prices can be a little higher than some of the other hotels nearby, it’s definitely worth it. Most lux hotels in China are pretty good, but the Sofitel stands out as exceptional. For one it is a pretty new building, so the facilities and guest rooms all look great. But what is really note worthy is the quality of service at the restaurants. All the staff was quite good but I want to mention Pradip by name because he really went the extra mile to take care of us. Everyone in my group has unusual dietary requirements but on a daily basis he assured that each of us was taken care of without us having to ask. In a world that is increasingly being defined by automation, it’s nice to know that custom tailored guest experiences like this still exist.