Sofitel Foshan 5 stars

Customer review rating (ALL Rating) 4.7/5 119 reviews

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Sofitel Foshan - Image 1
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3 Hebin Road South, Lecong, Shunde District, 528315 FOSHAN, China

Description

Hotel extras

  • Guest room with 4 different styles - Modern,Post Modern,Chinese,French

  • SOFITEL SPA

  • Highest Hotel in Foshan Area with SKY BAR at 60F overviewing Foshan City

  • 918 m² pillar less Baroque style grand ballroom - Napoleon Grand Ballroom

Our accommodation(s)

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Hotel location

Sofitel Foshan

3 Hebin Road South, Lecong, Shunde District
528315 FOSHAN
China

GPS:22.9464037, 113.0894623

Telephone
Fax +86 757 2927 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  119 reviews

TripAdvisor Rating  5.0/5  9,950 reviews

Certificate of excellence 2025

Amazing food

TripAdvisor rating 5.0/5

Akhil L TripAdvisor review

Good Experience today, had amazing food and good service. Cora served us and we had a good time.

Swedish massage

TripAdvisor rating 5.0/5

Nima N TripAdvisor review

I had an Excellent massage by Monica. She provided a Swedish massage. The room was very nice and clean as well. I highly recommend going

Thank you for choosing our Swedish massage service and for sharing your kind words about Monica's technique and the room environment! We are delighted to hear that you enjoyed the experience so much, and your recommendation means a lot to us. We have passed along your praise to Monica, and she is thrilled. We look forward to welcoming you back next time, ready to provide you with the same tranquil and professional care. Wishing you continued relaxation and lightness in your daily life! Sofitel Foshan

Customer review rating 4.5/5

Mohamed D. Business - Confirmed reviews ALL

Excellent.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rita Xu 许锡镕 Guest Experience Manager 宾客体验经理 Sofitel Foshan 佛山顺德罗浮宫索菲特酒店

Very good Italian restaurant

TripAdvisor rating 5.0/5

946laurencec TripAdvisor review

It was a beautiful experience thanks to Rosa and her kidness ! She is very lovely ! We have a birthday party and the food was delicious a

Dear Guest, Happy New Year! Thank you for taking the time to share your valuable feedback amid your busy schedule. We are delighted to learn that you had a pleasant stay with us, and your recognition is a tremendous encouragement to our team. We will share your kind words with every member of our staff, as it will undoubtedly inspire us to continue delivering exceptional service. It is our unwavering mission to put our guests at the heart of everything we do, ensuring that every guest feels sincerely welcomed and cared for at all times. We sincerely hope that you and your loved ones created wonderful and memorable moments during your stay. We look forward to welcoming you back in the near future! Wishing you all the best in life and every success! Sofitel Foshan

Poor email follow-up from F&B team

TripAdvisor rating 1.0/5

Frank T TripAdvisor review

I’m disappointed with the hotel’s email communication and reservation handling by the F&B team. On December 23, 2025, I emailed to request a buffet lunch reservation at KWEE ZEEN (Sofitel Foshan) for December 27, 2025 at 12:00 PM (1 guest) and asked for confirmation. I received no confirmation email. On December 24, 2025, the email was forwarded internally (I was copied) asking the F&B team to follow up as soon as possible, but I still received no reply or confirmation. I followed up again on December 25, 2025, and again no confirmation was provided. Because I never received confirmation, I could not plan properly and ultimately did not dine there as scheduled. A simple confirmation is basic service, and the lack of response created unnecessary uncertainty and inconvenience. I hope the hotel improves its responsiveness and reservation confirmation process so other guests don’t face the same issue.

Dear Guest, Thank you very much for taking the time to share your recent reservation experience at our "Kwee Zeen" All-Day Dining restaurant. We take your feedback very seriously and would like to extend our sincerest apologies for the inconvenience you encountered during the communication process and for ultimately being unable to experience our services as planned. The issue you described regarding the lack of email follow-up and confirmation does indeed highlight a gap in our internal processes, which falls short of the service standards upheld by the Sofitel brand. We have immediately communicated with our Food & Beverage and Front Office teams to investigate this matter and will systematically improve our reservation response mechanism and follow-up procedures to ensure that every guest’s reservation receives timely and clear confirmation and subsequent service in the future. To make up for this unsatisfactory experience, we sincerely invite you to visit "Kwee Zeen" All-Day Dining restaurant again. If you are willing to give us another opportunity, we will specially arrange a dining experience for you. I or the Food & Beverage team leader will personally assist with the arrangements to ensure that you can feel our genuine commitment to improvement and the enhanced quality of our service. If you would like to communicate further or assist us in refining the details, please feel free to contact me at rita.ritaxu@sofitel.com. Once again, thank you for your feedback. Your input is a vital driving force for our continuous progress. We look forward to the opportunity to provide you with a better service experience. Wishing you all the best, Rita Xu Guest Experience Manager Sofitel Foshan

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Other web-users rate our hotel

  • 734 reviews 9.4/10 Location
  • 2,132 reviews 9.5/10 Room
  • 3,109 reviews 9.4/10 Service
  • 30 reviews 7.8/10 WiFi
  • 1,141 reviews 9.8/10 Vibe
  • 838 reviews 9.4/10 Amenities
  • 796 reviews 9.5/10 Cleanliness
  • 672 reviews 9.4/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.