Sofitel Foshan

Customer review rating (ALL Rating) 4.7/5 172 reviews

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Description

Hotel extras

  • Guest room with 4 different styles - Modern,Post Modern,Chinese,French

  • SOFITEL SPA

  • Highest Hotel in Foshan Area with SKY BAR at 60F overviewing Foshan City

  • 918 m² pillar less Baroque style grand ballroom - Napoleon Grand Ballroom

Our accommodation(s)

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Hotel location

Sofitel Foshan

3 Hebin Road South, Lecong, Shunde District
528315 FOSHAN
China

GPS:22.9464037, 113.0894623

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  172 reviews

TripAdvisor Rating  5.0/5  8,257 reviews

Good stay

Customer review rating 5.0/5

Nikhilesh G. Business - Confirmed reviews ALL

Had come to china for a business trip .. it was a good stay with Sofitel Foshan . Pradip was a good help for us during our stay . Overall a great experience.

Dear Ms.G., We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 陈倩桃 Alice Chen 宾客体验经理 Guest Experience Manager 佛山顺德罗浮宫索菲特酒店 Sofitel Foshan

Extremely Disappointing!

TripAdvisor rating 2.0/5

Md I TripAdvisor review

I stayed at the hotel from 27/4/2024 till 8/5/2024 The hotel is clean and the rooms were nice and spacious. BUT! When you book a stay in a hotel like Sofitel you expect more than just a nice clean spacious room, you expect a great service and professional hospitality 1- During my 12 days in the hotel i was having a hard time communicating with the whole staff because not even the reception managers knows proper english which was very shocking especially that i was been in other 5 stars hotels in china and noticed the difference where at least half the staff knew very well english and communication was very easy 2- The restaurant on the 58 th floor, on the day of my arrival i went up their to check what was for dinner It was literally three Islands of Chinese food ! And it is something i noticed throughout the hotel in general, that they do not consider foreigner guests, the next morning i went up to breakfast and the 3 islands that was full of food selections had nearly nothing that foreigners or also Halal eaters would have expect an egg station which was very slow compared to the size of the restaurant because it was only 1 person working on it , and there was exactly 2 kinds of cheese only ! 3- Room Service! The slowest i have experienced in my traveling throughout the world and the room cleaning is very poor while i am not in the room to tell them how to clean and i even tested that a couple of time to make sure if they were cleaning when i wasn’t in the room and shockingly they were just making the room up, Plus its a whole new level of challenge when you want to order food ! My simplest order was - I need a beef burger with no bacon A cup of ice And i need the order to come on a trolley table The order came - beef burger with bacon no cup of ice on a tray! After all that bad experiences with this hotel i want to point out that there were 2 absolutely amazing men that were trying to help me throughout my stay The first was Pradip which i believe was responsible for the the guest PR The most helpful and cared about every little detail to help make my stay better - from the breakfast food options to communicating with the staff to finding places to go out for shopping or anything that I actually needed and i would really hope that the hotel would get more staff like him! And the other person was Carol from the concierge a truly helpful man that even helped me on his days off or while i was out of the hotel to be able to come back since they do not have uber or barely have street taxis in foshan My rating to these two gentlemen alone was an easy 5 stars ⭐️⭐️⭐️⭐️⭐️ and i am truly thankful I would just hope that the hotel can have more staff like these two gentlemen, take in consideration the foreigner guests and improve your staffs english speaking and hospitality skills. In the photos below you can see that my breakfast was the same every single day due to the lack of options for 11 days in a row

Dear Guest, Thank you for choosing to stay at Sofitel Foshan and letting us know your feedback from the stay. I'm very sorry for the bad accommodation experience you had. Your feedback has been shared with the F&B team and rooms team, and we will adjust the food production and strengthen training of staff english proficiency and job skill. Thank you again for your sharing , looking forward to welcoming you soon. Alice Chen Guest Experience Manager

Amazing and Palatial Rooms.

Customer review rating 5.0/5

Anwar N. H. Business - Confirmed reviews ALL

Located within louvre furniture mall. This is the best hotel if you have to visit Louvre.. 15 feet high ceiling in the rooms.. pastel color huge rooms will make your stay memorable.

Dear Ms.Asadullah H., We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 陈倩桃 Alice Chen 宾客体验经理 Guest Experience Manager 佛山顺德罗浮宫索菲特酒店 Sofitel Foshan

Best stay at Foshan Sofitel

Customer review rating 5.0/5

R. S. Couples - Confirmed reviews ALL

The Sofitel Foshan is the best hotel to stay in Foshan, French style room we stayed is beautifully decor and very spacious. Buffet breakfast is lavishly spread and duty manager Pradeep was on his toes taking extra ordinary care of us , I highly recommend this Hotel

Dear Mr.S., We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 陈倩桃 Alice Chen 宾客体验经理 Guest Experience Manager 佛山顺德罗浮宫索菲特酒店 Sofitel Foshan

Italian restaurant

TripAdvisor rating 5.0/5

Thea S TripAdvisor review

The food taste is very good, the environment is very warm, Jennifer's service is very good, very warm, feel very intimate.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Chen Guest Experience Manager

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