Sofitel Foshan

Sofitel Foshan

Customer review rating (ALL Rating) 4.6/5 494 reviews

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Description

Hotel extras

  • Guest room with 4 different styles - Modern,Post Modern,Chinese,French

  • Italian Chef with local finest cuisine

  • SOFITEL SPA with L'OCCITANE

  • Highest Hotel in Foshan Area with SKY BAR at 60F overviewing Foshan City

  • 918 m² pillar less Baroque style grand ballroom - Napoleon Grand Ballroom

ALLSAFE approved hotel

Hotel location

Sofitel Foshan

3 Hebin Road South, Lecong, Shunde District
528315 FOSHAN
China

Telephone +86 757 2881 2222

Fax +86 757 2927 0001

  • LOUVRE FURNITURE CENTER:  255A FURNITURE CENTER

  • GUANGZHOU:  GUANGFO LINE SHI JI LIAN

  • By plane

    BAIYUN INTL AIRPORT At 74km / 45.98 miles

  • By boat

    SHUNDE FERRY At 40km / 24.85 miles

  • By train

    GUANGZHOU SOUTH At 29km / 18.02 miles

GPS:22.9464037, 113.0894623

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Room categories range from Superior Rooms up to the Imperial Suite. Each room features the Sofitel signature MyBed and L'Occitane bathroom amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  494 reviews

TripAdvisor Rating  5.0/5  5,842 reviews

Certificate of excellence 2022

Good stay

Customer review rating 5.0/5

M. G. I. Families - Confirmed reviews ALL

Amazing

Dear Mr.M., We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 陈倩桃 Alice Chen 宾客体验经理 Guest Experience Manager 佛山罗浮宫索菲特酒店 Sofitel Foshan

Welcoming, professional & experience staff

Customer review rating 5.0/5

Miguel N. Couples - Confirmed reviews ALL

To whom it may concern, Our experience was overwhelming from the booking, but specially by the personal great and professional assistance from the manager Mr. Ken Zhang to the whole team, that ensured my wife's and me stay was as pleasant as possible. I must be honest that things were not perfect in the food & beverage department in couple of instances, however, the staff in general as well as managers, resolve both situations promptly. Furthermore, I am grateful to Mr. Ken and everyone in general on having personalised our stay by welcoming a few personal requests I made, and glad surprised by other nice touches which were unexpected but that made our stay memorable. I sincerely thank everyone and I look forward to our next stay at your hotel soon.

Dear Mr.Miguel, We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 陈倩桃 Alice Chen 宾客体验经理 Guest Experience Manager 佛山罗浮宫索菲特酒店 Sofitel Foshan

Okay

Customer review rating 3.5/5

K Friends - Confirmed reviews ALL

The staff charges me the wrong price. Not in a good location if you are here in Foshan for tourism. The hotel's own restaurants and bar are nice. Rooms are spacious with different styles.

Dear Mr.L., Thank you for choosing to stay at Sofitel Foshan and letting us know your feedback from the stay. I'm very sorry to see the wrong settlement fees due to unfamiliar operations of staff. We will strengthen the training of staff system operation To imporve our service efficiency and quality, I have shared this comment with rooms management team for further actions and meanwhile may I have the honor to welcome you for the next arrival. Sincerely, 陈倩桃 Alice Chen 宾客体验经理 Guest Experience Manager 佛山罗浮宫索菲特酒店 Sofitel Foshan

A great place to stay in Foshan

TripAdvisor rating 4.0/5

Sebastien G TripAdvisor review

The Sofitel in Foshan has a lot of good points: friendly staff, easy check in (despite all of the codes), a great bar on floor 11 and well appointed rooms. Breakfast is good and the Italian restaurant Allegria where I ate twice is very nice. We had a couple of small issues during our stay which is why I am not giving 5 stars. First the AC did not really work for 2 days as the temperature was preset at 25 degrees (could not be changed ) and because of communication issues this problem took more than it should have to get resolved. Some of the movies were not available. Maybe a TV channel in French (it is about living the French way) and one newspaper or magazine in English even China Daily would be a plus for non Chinese speaking guests.

Bonjour Mr.G, Thank you for taking the time to tell us about your experience at the Sofitel Foshan. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Regarding the air conditioning in the room, we have contacted the engineer to check and repair; regarding the China Daily newspapers you mentioned, we have suspended it in 2021 due to the virus, and we plan to restart it in 2022. At the same time, we have noted your preferences in the system, and will be prepared in advance for your next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Alice Chen Guest Experience Manager

warm welcome, nice service and facility

Customer review rating 4.5/5

L. Families - Confirmed reviews ALL

Phoenix warmly welcomed our faimily, hotel facilities are all good.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Foshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 黄冠霖 Michael Wong 总经理 General Manager 佛山罗浮宫索菲特酒店 Sofitel Foshan

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