Sofitel Guangzhou Sunrich

Sofitel Guangzhou Sunrich 5 stars

Customer review rating (ALL Rating) 4.8/5 442 reviews

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Hotel extras

  • 5-min drive from East Railway Station and 40-min from airport.

  • Adjacent to the famous tourist attractions

  • Exclusive L'Occitane and Lavin toiletries

  • Magnificent cuisine in 5 featured restaurants and bars.

  • Blend of French Art de Vivre and Guangzhou local refinement.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Guangzhou Sunrich

988 Guangzhou Da Dao Zhong, Tianhe District
510620 GUANGZHOU
China

GPS:23.138408, 113.315649

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Discover the definition of luxury at this opulent Guangzhou hotel. All rooms are sleek and stylish with Parisian accents and unique design touches, state-of-the-art Bose technology, and spacious bathrooms with rain showers and television mirrors

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  442 reviews

TripAdvisor Rating  5.0/5  6,083 reviews

Great hotel in Guangzhou.

Customer review rating 5.0/5

Hermawan H. Families - Confirmed reviews ALL

Great luxurious rooms , very clean and warm welcoming. Management and their staff was on point. Everyone was knowledgeable and nice. Lounge floor cakes so tasty. Excellent chefs at buffet , a lot of items to choice from. Definitely will stay at Sofitel again when I go back to Guangzhou.

Dear Hermawan H., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Great Service 👍🏻

TripAdvisor rating 5.0/5

dominiquebV6775RP Business - TripAdvisor review

I would like to thank all the staff for their kindness and the quality of service they offered me. I would particularly like to thank Michelle for her warm welcome, sympathy and professionalism. She was sincere, helpful and caring 👍🏻 The catering service was also excellent and had a very varied choice (the food was of very good level and the buffet was impeccable). I would particularly like to thank the Pastry and Bakery Chef of your hotel for the quality of his bread, delicious pastries and pastries made as well and as good as in France 🇫🇷👍🏻

Dear guest, Bonjour! Thank you for your Magnifique words, which have been shared with our team. Your recognition towards Michelle Mi, Club Millésime Manager is a great motivation to all of them and the entire team to continually strive to provide more memorable moments for every guest vising our hotel. Your kind words are also shared with Law Chii Ngien, our Executive Pastry Chef and his team member Jackson Chen, Bakery Chef . Your satisfaction with our the hotel pastries and breads is our reward. We hope to see you again soon, and we are looking forward to welcoming you back. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Can't enjoy breakfast at lounge

TripAdvisor rating 3.0/5

KHYP2008 Business - TripAdvisor review

This hotel was supposed a high quality one, even during 2020 &2021 with the covid impact. In the past few months, the lounge has been closed for breakfast and don't know when to open. You gotta visit the restaurant at 2/F. In July this year, business in terms of number of people resumes back to pre-covid state, summer holidays is on the way. It's not easy to get tables at breakfast, tons of people sitting at the so called Accor Members Zone suddenly. The restaurant got lots of interns and inexperienced staff, a few managers with rich experience were running around and very busy. You will see guest with the hotel bathrobe eating breakfast sometimes, you will see pastry area chef touching and reading cell phone messages once a while with their hands (with glove) while they will serve food with the same hand (and same glove). It's really a disappointing visit.

A very pleasant stay.Thanks to the executive lounge

TripAdvisor rating 5.0/5

jasminezzzz9710 Couples - TripAdvisor review

We stay at hotel for 2 nights, Ashley from the executive lounge is very friendly and helpful, the cocktail Daiquiri she makes is the best. Our train depart at afternoon,she kindly delay our check out time. If we come back at next time,the Sofia hotel is our first choice.

Well located

Customer review rating 4.5/5

Pancras N. Solo - Confirmed reviews ALL

the scenery of the room is just so-so some of the facility has some problems.

Dear Pancras N., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that our room facility did not meet your expectations; please allow our to express our sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

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