Sofitel Guangzhou Sunrich 5 stars

Customer review rating (ALL Rating) 4.3/5 142 reviews

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Description

Hotel extras

  • 5-min drive from East Railway Station and 40-min from airport.

  • Adjacent to the famous tourist attractions

  • Exclusive Lavin toiletries

  • Magnificent cuisine in 5 featured restaurants and bars.

  • Blend of French Art de Vivre and Guangzhou local refinement.

Our accommodation(s)

Hotel location

Sofitel Guangzhou Sunrich

988 Guangzhou Da Dao Zhong, Tianhe District
510620 GUANGZHOU
China

GPS:23.138408, 113.315649

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  142 reviews

TripAdvisor Rating  5.0/5  6,911 reviews

Certificate of excellence 2024

nice stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

nice stay

Dear guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Guangzhou Sunrich

Lovely Grand hotel

Customer review rating 4.5/5

Peter K. Business - Confirmed reviews ALL

The Hotel was very nice except check (although I checked in on line) it took some time due to language barrier. The cleaning was not done to a very high standard as there were stains on the doors. Overall, I will definitely stay there again as the manager Austin was very willing to do rectify the problems and was appreciative of someone telling him - 1st class manager.

Dear Peter K., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Guangzhou Sunrich

Pleasant stay. Will recommend😊

Customer review rating 4.5/5

Karen Families - Confirmed reviews ALL

Helpful staff, prompt respond, overall experience is wonderful.

Dear Karen, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Guangzhou Sunrich

Scary carpark, no upgrade offered

Customer review rating 3.0/5

Danny Business - Confirmed reviews ALL

Underground car park has no clear signage along the way and there was barely any lights in the car park. As a gold member I was not offered any upgrades for my room, in face it was not mentioned at all.

Comfortable room good location

Customer review rating 3.0/5

Pipat K. Families - Confirmed reviews ALL

Room maintenance is good and comfortable Good stay value for money But not have welcome card for my accor platinum member Staffs low helpful than Sofitel macau, novotel citygate hongkong, Grand mercure Shenzhen nanshan that we stay in this trip Please improve service for accor member

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