Sofitel Guangzhou Sunrich 5 stars

Customer review rating (ALL Rating) 4.2/5 689 reviews

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Sofitel Guangzhou Sunrich - Image 1
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988 Guangzhou Da Dao Zhong, Tianhe District, 510620 GUANGZHOU, China

Description

Hotel extras

  • 5-min drive from East Railway Station and 40-min from airport.

  • Adjacent to the famous tourist attractions

  • Exclusive Lavin toiletries

  • Magnificent cuisine in 5 featured restaurants and bars.

  • Blend of French Art de Vivre and Guangzhou local refinement.

Our accommodation(s)

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Hotel location

Sofitel Guangzhou Sunrich

988 Guangzhou Da Dao Zhong, Tianhe District
510620 GUANGZHOU
China

GPS:23.138408, 113.315649

Telephone
Fax +86 20 3883 3333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  689 reviews

TripAdvisor Rating  4.8/5  6,924 reviews

Certificate of excellence 2024

Fantastic hotel

Customer review rating 5.0/5

Mike A. Solo - Confirmed reviews ALL

Dear Guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.all.accor.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Guangzhou Sunrich

Good stay

Customer review rating 5.0/5

W. H. Families - Confirmed reviews ALL

尊敬的客人： Bonjour 您好！感谢惠赐有关下榻 广州圣丰索菲特大酒店 的宝贵意见。听到您对我们工作的肯定，十分开心。 您的意见已与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，相信这个反馈已给了我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 广州圣丰索菲特大酒店

Room downgraded

Customer review rating 0.5/5

Henny Families - Confirmed reviews ALL

Dear guest, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Sofitel Guangzhou Sunrich, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Guangzhou Sunrich

good but not good as it used to be

Customer review rating 4.5/5

Dylan Couples - Confirmed reviews ALL

Dear Guest, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that your experience did not meet your expectations; please allow us to express sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Guangzhou Sunrich

Good stay and location, but some issues with TV/Noise level and Cigarette smell.

Customer review rating 3.5/5

Florent Business - Confirmed reviews ALL

Dear guest, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that your experience did not meet your expectations; please allow us to express sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Guangzhou Sunrich

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Other web-users rate our hotel

  • 1,597 reviews 9.2/10 Location
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  • 1,636 reviews 9/10 Vibe
  • 1,246 reviews 8.5/10 Amenities
  • 1,224 reviews 8.9/10 Cleanliness
  • 1,050 reviews 8.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.