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Sofitel Guangzhou Sunrich Hotel 5 stars

TripAdvisor rating 5.0/5 3,819 reviews
Sofitel Guangzhou Sunrich
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+ 23 Services
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Hotel extras

  • 5-min drive from East Railway Station and 40-min from airport.

  • Adjacent to the famous tourist attractions

  • Exclusive L'Occitane and Lavin toiletries

  • Magnificent cuisine in 5 featured restaurants and bars.

  • Blend of French Art de Vivre and Guangzhou local refinement.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Table tennis
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Guangzhou Sunrich

988 Guangzhou Da Dao Zhong
Tianhe District
510620
guangzhou
china

Tel: +862038838888

Fax: (+86)20/38833333

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CANTON BAIYUN At 35km / 21.75 miles

  • By plane

    GUANGZHOU BAIYUN INTL At 45km / 27.96 miles

  • By train

    E RAILWAY STATION At 1.5km / 0.93 miles

  • By train

    EAST RAILWAY At 1.5km / 0.93 miles

GPS :23.138408, 113.315649

Our accommodations

Discover the definition of luxury at this opulent Guangzhou hotel. All rooms are sleek and stylish with Parisian accents and unique design touches, state-of-the-art Bose technology, and spacious bathrooms with rain showers and television mirrors

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SUPERIOR ROOM, 2 Single Beds

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Magnifique Room 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Magnifique Room 2 Single Bed

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 60m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Premium Luxury 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 60m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM CLUB MILLESIME, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM CLUB MILLESIME, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 60m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE 1 King Size bed

  • Max. number of persons: 3
  • Area: From 75m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

PRESTIGE SUITE 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 100m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Opera Suite, 1 King Size bed

  • Max. number of persons: 3
  • Area: From 146m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Presidential Suite, 1 King Size bed

  • Max. number of persons: 3
  • Area: From 377m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

2 ON 988

Type of cuisine: International

Photo non contractuelle / Strictly non binding

An All Day Dining restaurant designed for lively breakfast, lunch, and dinner interactive buffets. Five open kitchens offer raw stations, wood-fire oven, authentic French rotisserie, traditional Chinese kitchen, western kitchen, and pastries and bakeries.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CHINOIS

Type of cuisine: null

Photo non contractuelle / Strictly non binding

Located on the 6th floor, this restaurant will propose a journey through authentic home style and innovative Cantonese cuisine, and will have eight private rooms and a main dining area with a view of the kitchen action.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GRILL

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Le Grill menu features a wonderful array of succulent steaks from around the world, cooked by a unique technique. Executive Chef's creations complement an ever changing menu revolving around the finest ingredients.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAR-TEA-NI LOUNG

Photo non contractuelle / Strictly non binding

Located in the lobby, the lobby bar will offer a large array of delicious French pastries. Our Tea sommelier will propose a journey through the world of the celebrated green leaves, with a very large selection including some rarities.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

8, FAUBOURG BAR AND TERRACE

Photo non contractuelle / Strictly non binding

Decorated as a luxury Parisian apartment, the 8, Faubourg Bar and Terrace is the classiest cocktail bar in town. Innovative cocktail, French style garden terrace and regular trendy events dazzle visitors nightly.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 900 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Sofitel Guangzhou Sunrich

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,226 reviews

tripadvisor

TripAdvisor Rating 5.0/5

3,819 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable and clean rooms, excellent service

TripAdvisor rating 5.0/5

antho_gz Business - 08/12/2019 TripAdvisor review

Comfortable and clean rooms. Excellent services provided by the staff. Special thanks to Michelle Mi (Duty Manager) who has been very helpful in solving a situation, and to Albert and Fine from the Club Millésime for their professionalism and services.

The Sofitel provided me a home away form home.

Customer review rating 4.6/5

C. J. Business - 02/12/2019 Confirmed reviews ALL

I can not emphasise enough how fabulous my stay at the Sofitel Guangzhou Sunrich was. The hotel is stunning, the service is incredible, all the staff are amazing, the food is wonderful, the rooms are fantastic and so spacious and my overall stay had no fault whatsoever. Thank you Amanda, Fann and the entire team for making sure everything was perfect. You have a customer for life :)

Dear C. J., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Good service

TripAdvisor rating 5.0/5

kalfsg Business - 01/12/2019 TripAdvisor review

I made more than 8 visit to this hotel for the past fee months for a business Trip. Duty manager Michelle and the staffs had never fail to provide me with world class Professional service! I strong recommend to stay this hotel in Guangzhou

Lovely

Customer review rating 4.6/5

Carla Business - 22/11/2019 Confirmed reviews ALL

It was very enjoyable

Dear Carla, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Nice stay

Customer review rating 4.6/5

T. Families - 19/11/2019 Confirmed reviews ALL

Unforgettable stay. Sophie and Albert Jayden both provide fabulous service. I'd love to stay here next time.

尊敬的Tang： Bonjour, 您好！感谢惠赐有关下榻广州圣丰索菲特大酒店的宝贵意见。听到您对我们工作的肯定，十分开心。 您的意见已与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，相信这个反馈已给了我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 李明嘉 宾客体验总监 广州圣丰索菲特大酒店

at the begining i was very disappointed from room apperance due broken furniture and missing shelves to put my cloth after changing my room it become better

Customer review rating 4.6/5

Eva L. Business - 18/11/2019 Confirmed reviews ALL

General staying was ok after change my room to better one. gust manger was really kindly and also i found that Shishmareva Evgeniia the Guest Relations officer really done all to make me and my frined suttisfied . thank you!

Dear Eva L., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.accorhotels.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

surprising but disappointed at the moment of checkout

Customer review rating 4.6/5

Emilie Business - 12/11/2019 Confirmed reviews ALL

the interior design and service are incredible, but i do not understand why Sofitel cannot issue the invoice in paper form to international travellers upon CHECK OUT. Going through trip.com is relatively inconvenient since many of us are business travellers who need to declare our expenses in a easier and efficient way with a paper invoice.

Dear Emilie, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. We are sorry that we did not explain you well regarding to the invoice issue upon your check out. I also apologise for the email mistake. The room booking was made through the travel agent and the room rate has been prepaid to the travel agent instead of the hotel. We did not receive the payment directly from you and it is the reason that we are not able to provide the billing with the paying rate for you. You may contact the travel agent for the billing or the invoice details. The travel agent is supposed to give you. If you have any further question, please do not hesitate to contact me. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Wonderful

Customer review rating 4.6/5

Smadars O. G. Business - 06/11/2019 Confirmed reviews ALL

I enjoy staying in sofitel hotel shishmareva eugenia from guest relation was extreamly helpful and nice and did every thing to make our stay present I would recommend to all my friend and hope next year to see here again..please tell her we are very thankful

Dear SmadarS ortas g., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Always Fantastic!

Customer review rating 4.6/5

Ryan A. L. Business - 04/11/2019 Confirmed reviews ALL

We always enjoy our stay at the Sofitel Sunrich! The staff in the club room are always amazing. Jayden took good care of us from check in to check out! So did the rest of the team members.

Dear Ryan and L., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

nice

Customer review rating 4.6/5

Anonymous Couples - 04/11/2019 Confirmed reviews ALL

concierge is good

Dear Guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

A hotel that you would like to patronize again

Customer review rating 4.6/5

Vineysius L. Families - 27/10/2019 Confirmed reviews ALL

A comfortable hotel that was well received and attended by the staff. The staff take all initiative to assist us, especially Janny and the house keeping lady during our stay. We shall choose the same hotel again the next visit to Guangzhou.

Dear Vineysius L., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.accorhotels.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
Customer review rating 4.6/5

Brian C. Couples - 24/10/2019 Confirmed reviews ALL

The staff were all very helpful. In particular i would like to commend all the staff on the club floor for their assistance and and friendliness. a special thanks to Jaydn and Jessica

Dear Brian C., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

FANTASTIC HOTEL

TripAdvisor rating 5.0/5

CelioUCR Business - 24/10/2019 TripAdvisor review

People do their best all the time to keep you satisfied. Amazing. Since the check in until the check out, a great experience. People from hall always smiling and giving a warm "good day" or "bonjor". Really very nice.

Хорошо комфортно

Customer review rating 4.6/5

М. Business - 23/10/2019 Confirmed reviews ALL

Special thanks Guest Relation Shishmareva Evgeniia. She is a make support me for 5* till my stay. Thanks.

Dear М., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

The hotel atmosphere and staff made it feel like home!

Customer review rating 4.6/5

Rj Business - 22/10/2019 Confirmed reviews ALL

It was an amazingly relaxed stay with every staff trying to help and satisfy each of our needs. The Club level experience added to it as the staff knew and anticipated our requests. I am use to staying at the Four Seasons worldwide and this was at par and even better.

Dear Rani Rahman J., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.accorhotels.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

excellent hotel

Customer review rating 4.6/5

Yujian Business - 18/10/2019 Confirmed reviews ALL

This is am excellent hotel with friendly staff, comfortable room, luxury lobby and good locations. The room was very clean and comfortable. The staff are friendly. Special thanks to the Russian lady, A-Sha, who is really helpful and hospitalized.

Dear Yujian, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.accorhotels.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Exceptional Service

TripAdvisor rating 5.0/5

O6890DGnicholasc Business - 15/09/2019 TripAdvisor review

This Hotel in the heart of the bustling Guangzhou has one of the most impressive steak restaurants in Asia with meats from Australia, New Zealand and Canada. I have been coming to Guangzhou since early 2012 and have always stayed at the Sunrich because of its convenience to the Airport and the industrial areas of Guangzhou. The staff have and exceptional eye on customer service and are extremely friendly and hospitable.

Dear Guest, Bonjour! We sincerely appreciate that you took some of your time to provide us your feedback on TripAdvisor. It was our great pleasure to know that you have a great dinner at our steak house Le Grill. We also thank you for your review about our hotel location as it will be a valuable information for other travelers wishing to stay at a great hotel when visiting Guangzhou. We thank you for your loyalty and we look forward to being at your service again soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

good

Customer review rating 4.6/5

Yuan Business - 11/09/2019 Confirmed reviews ALL

qualified Sofitel level

尊敬的Yuan： Bonjour, 您好！感谢惠赐有关下榻 广州圣丰索菲特大酒店 的宝贵意见。听到您对我们工作的肯定，十分开心。 您的意见已与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，相信这个反馈已给了我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 李明嘉 宾客体验总监 广州圣丰索菲特大酒店

nice hole with nice views

Customer review rating 4.6/5

黄. Families - 09/09/2019 Confirmed reviews ALL

Convenient and comfortable

Dear 黄., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

MY CHINA WELCOME HOME

Customer review rating 4.6/5

T. A. Business - 29/08/2019 Confirmed reviews ALL

AS ALWAYS EXPECTED BY UR HOTEL WELCOME TEAM ,THIS IS ,MY NUMBER 10 I STAY IN THIS HOTEL ,AFTER I MOVED FROM SHERATON HOTEL IN YEAR 2016 ,I WOULD LIKE TO THANK VERY MUCH "SAACHA" MY ATTRACTIVE PERSON IN UR HOTEL STAFF EHO NEVER LET ME EXPERIANCE OTHER HOTEL SINCE 2015 AND "NATALIE" WHO SUPPORT ME AND LET ME FEEL MY HOME DURING SAACHA BABY HOLIDAY REALLY SOFITEL GROUP IS LUCKY WITH THIS 2 LOYAL STAFF

Dear T. A., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich
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