Sofitel Guangzhou Sunrich 5 stars

fortunately this time we stayed in sofitel guangzhou had Collen's assistance at the 29th floor club. she helped us early check in while knowing we had a long distance flight, and very kindly provided drinks and snacks to us. when we go to enjoy breakfast or afternoon tea, when we ask questions she always helps us to solve them. and we love the food serving in here club millesime. thanks all the staff and chef. very impressive.

Pleasant & enjoyable

We were staying in Sofitel guangzhou several times a year and so surprised that this quite new staff-collen guo remember us. She assisted to change the room for us, patiently and kindly. Providing very excellent service. Thanks a lot.

Overall a good hotel with spacious, well appointed rooms. Niggles include that the shower tiling and drainage is poor so water seeps out onto the bathroom floor, wait staff in the executive lounge need some coaching as every morning of the 10 nights I stayed I had to ask them to refill the butter BUT overall good service. The hotel is extremely expensive during Canton fair as is the Spa in the hotel but due to being an Accor Diamond member I’m likely to continue to use this hotel twice yearly for ten nights each stay to avail of the Accor membership benefits.

Location was excellent in very good area. Everything very close. Big hotel with very nice breakfast and dinner. - Hotel needs some renovation. - Most of the staff dont speak English. - Has some weird smell like old. - Expensive hotel but doesnt justify being a 5 star hotel.