Sofitel Guangzhou Sunrich Hotel 5 stars

Customer review rating 4.7/5 4,728 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Guangzhou Sunrich
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Room 1

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Hotel extras

  • 5-min drive from East Railway Station and 40-min from airport.

  • Adjacent to the famous tourist attractions

  • Exclusive L'Occitane and Lavin toiletries

  • Magnificent cuisine in 5 featured restaurants and bars.

  • Blend of French Art de Vivre and Guangzhou local refinement.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Table tennis
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Guangzhou Sunrich

988 Guangzhou Da Dao Zhong
Tianhe District
510620
guangzhou
china

Tel: +862038838888

Fax: (+86)20/38833333

Check-in from 14h00

Check out up to 12h00

  • By plane

    CANTON BAIYUN At 35km / 21.75 miles

  • By plane

    GUANGZHOU BAIYUN INTL At 45km / 27.96 miles

  • By train

    E RAILWAY STATION At 1.5km / 0.93 miles

  • By train

    EAST RAILWAY At 1.5km / 0.93 miles

GPS :23.138408, 113.315649

Our accommodation(s)

Discover the definition of luxury at this opulent Guangzhou hotel. All rooms are sleek and stylish with Parisian accents and unique design touches, state-of-the-art Bose technology, and spacious bathrooms with rain showers and television mirrors

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SUPERIOR ROOM, 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Magnifique Room 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Magnifique Room 2 Single Bed

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 60 / 646 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Premium Luxury 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 60 / 646 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM CLUB MILLESIME, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 45 / 484 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM CLUB MILLESIME, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 60 / 646 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)
Rooms

Our restaurants and bars

2 ON 988

Type of cuisine: International

An All Day Dining restaurant designed for lively breakfast, lunch, and dinner interactive buffets. Five open kitchens offer raw stations, wood-fire oven, authentic French rotisserie, traditional Chinese kitchen, western kitchen, and pastries and bakeries.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CHINOIS

Type of cuisine: Chinese

Located on the 6th floor, this restaurant will propose a journey through authentic home style and innovative Cantonese cuisine, and will have ten private rooms and a main dining area with a view of the kitchen action.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GRILL

Type of cuisine: International

Le Grill menu features a wonderful array of succulent steaks from around the world, cooked by a unique technique. Executive Chef's creations complement an ever changing menu revolving around the finest ingredients.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAR-TEA-NI LOUNG

Non contractual photo

Located in the lobby, the lobby bar will offer a large array of delicious French pastries. Our Tea sommelier will propose a journey through the world of the celebrated green leaves, with a very large selection including some rarities.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

8, FAUBOURG BAR AND TERRACE

Non contractual photo

Decorated as a luxury Parisian apartment, the 8, Faubourg Bar and Terrace is the classiest cocktail bar in town. Innovative cocktail, French style garden terrace and regular trendy events dazzle visitors nightly.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 900

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Sofitel Guangzhou Sunrich

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,728 reviews

tripadvisor

TripAdvisor Rating 5.0/5

4,814 reviews

Fantastic example of Sofitel Excellence

TripAdvisor rating 5.0/5

Brent L 19/11/2020 TripAdvisor review

Well situated within Tianhe district, this Sofitel really impressed me! Loved the treatment we received from the Club Millésime team who made sure we had a luxurious and relaxing stay. Lounge food was of high quality and the breakfast menu is really excellent. Happy hour also was just perfect. The level of English spoken by staff is much higher than at some other properties I have visited in China, which is a definite plus. The indoor pool and gym are quite nice as well. I am so glad I booked and will be back again.

good stay

Customer review rating 4.7/5

Shunqing H. Business - 13/11/2020 Confirmed reviews ALL

very good

尊敬的 shunqing h.: Bonjour, 您好!感谢惠赐有关下榻广州圣丰索菲特大酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 您的意见已与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,相信这个反馈已给了我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 李明嘉 宾客体验总监 广州圣丰索菲特大酒店

Professional services at executive lounge

TripAdvisor rating 5.0/5

HYSZ2020 Business - 08/11/2020 TripAdvisor review

When coming to GZ, I mostly stay at Sofitel Sunrich GZ. The executive lounge at 29/F is led by Ms. Sasha (莎莎), who is new to the lounge this year, but I found out that she picked up things very quick and clearly know the needs of frequent travelers such as me. She can help you sort out solutions for all important or trivial problems, and provide great hospitality to you. The hardware may not be as new as those newly opened hotels during these few years in GZ, however, the services and quality must be among the best! Thank you so much for Sasha's team namely Angel, Jayden, Jessica, Nana, Albert, Candice, Hannah and George. Last but not least, the chefs inside the kitchen play an important role in preparing high standard foods and meals to guests at executive lounge, thank you so much. I highly recommend you guys come and try!

Good overall

Customer review rating 4.7/5

闫. Couples - 03/11/2020 Confirmed reviews ALL

The accommodation experience is good on the whole, and it will be better if the entertainment facilities such as TV become more modern and digital.

Good location, nice service

Customer review rating 4.7/5

C. W. D. Couples - 31/10/2020 Confirmed reviews ALL

Happy stay for a week

Dear C. wing d., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Very good impression

Customer review rating 4.7/5

Zifan H. Business - 31/10/2020 Confirmed reviews ALL

After a terrible stay at Sofitel Beijing, i arrived Sofitel Guangzhou. The lobby was huge and bright. Check in was quick and upgrade my room to a lovely suite at 26th floor. Welcomed by Oscar Chen, a very friendly guy. The suite was great, although some hardware was little bit old, but totally were good. The best part during my stay was the Club Millésime. Service was the top standard, food qualities were good, i had breakfast and happy hour during my stay, which was one of the best part of a day. Nice chat with Jayden and Sasha in the lounge. Jessica, George, Hannah, Candice, Angel, Nana and Albert were also very good. Sofitel Guangzhou is a truly flagship Sofitel in China, I will continue support it.

Dear Zifan H., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with Oscar Chen, Director of Rooms and his team members. It is always a great reward for the entire team when our guests are satisfied. Your specific recognition to Club Millésime is a great motivation to the entire hotel team in to keep their service standards high and continuously provide to every guest a Feel Welcome experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Good clean room , service desk , front office very helpful

Customer review rating 4.7/5

Wm Families - 24/10/2020 Confirmed reviews ALL

Satisfied

Dear WM, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

good location, great experience

Customer review rating 4.7/5

Joanna H. Couples - 22/10/2020 Confirmed reviews ALL

Everyone is very polit and I’m really enjoy my staying in Sofitel

Dear Joanna H., Bonjour!We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Extremely Dissatisfied

Customer review rating 4.7/5

Yan L. Friends - 21/10/2020 Confirmed reviews ALL

very bad experience! When I left your hotel on Oct. 16,I knocked into the revolving door, which caused great injuries on my nose!There is not any sign and everybody could think it open!But your guys refused to negotiate with me,actually with asuming manners!Please give me a feedback

Dear Yan L., Bonjour! Thank you for participating into Sofitel guest satisfaction survey. We are sorry for this incident and we wish you a quick recovery. We care your staying with us. Our Front Office Manager has been following up your situation personally and shared your feeling and requests with the hotel management team since this incident was happened. Please allow us to express our sincere sympathy once again. We understand your feeling and we have agreed to your original request as the communication with you this week. We take this matter seriously, you may contact our Front Office Manager or me directly to discuss further. We would like to reiterate our commitment to put the safety and security of guests as our highest priority. The revolving door is inspected, maintained and protected regularly by the hotel technicians and expertise. Caution signs are adhered surrounding the revolving door. The high standards of Accor safety instructions enable us to provide our guests with safe and security environment. We hope you recover soon. We are looking forward to welcoming you again at Sofitel Guangzhou Sunrich. Sincerely, Mingka L. Director of Guest Experience Sofitel Guangzhou Sunrich

Fantastic stay!

Customer review rating 4.7/5

James Families - 12/10/2020 Confirmed reviews ALL

Very happy with my time at the hotel! Will do so again!

Dear James, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Outstanding stay in the center of Guangzhou city

Customer review rating 4.7/5

Sebastien G. Families - 06/10/2020 Confirmed reviews ALL

Overall the experience was flawless and my family and I had a great time at the hotel. We really enjoyed the club lounge with a special mention for Jayden (who is an outstanding staff to have on the team). The concept of having a meal together with the cocktails is great and provides a very classy atmosphere. We also had an excellent experience with Jube Wong the concierge because we had important documents to send abroad and he helped us a lot. The food is excellent with a special mention for the French bread (baguette) and the pastries. The swimming pool and the spa area are relatively spacious and even with many guests it remained enjoyable

Dear Sebastien G., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Great service, wonderful amenities

Customer review rating 4.7/5

Garrett Couples - 02/10/2020 Confirmed reviews ALL

This is a very nice hotel, the staff was professional and helpful. The breakfast, afternoon tea and happy hour were all exquisite. I will be staying here again in the future. I would recommend this hotel to everyone.

Dear Garrett, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

good stay and quality service

Customer review rating 4.7/5

Anonymous Business - 22/09/2020 Confirmed reviews ALL

I received warm welcome from 阿雅 and 马克upon arrival; they provided clear guidance and a nice welcome fruit plate.

Dear Guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

GooD Service, will return again

Customer review rating 4.7/5

James T. Business - 19/09/2020 Confirmed reviews ALL

I choose Sunrich as my Most favorite hotel in GZ this year for 3 reasons. French style room, good welcome gifts, and warm reception. I like executive lounge services, everyone there is so kind and make me feel at home. Thanks to Angel Xu and your great colleagues.

Dear James T., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Very good! Love it!!!!!

Customer review rating 4.7/5

S.f. Families - 31/08/2020 Confirmed reviews ALL

This is our 4th time staying at Sofitel. It has always been so pleasant! Very good management, training at all hotel staff. 1. The front desk people even worked more efficient than before and smiled every more than before! 2. The buffet breakfast has always been so great and gotten even better! Loved the pastry, the salad choice, and big variety of food choices for Chinese and westerners. 3. The swimming pool is very clean and well maintained. The staff were very very nice, thoughtful and attentive to customer's needs. They actively checked the guest's need and offered help -- for example, helping an erderly to enter/exit the pool and escort him to the changing room, etc. 4. Sofitel's location is also what I like. Traffice flow is very good in this area and parking is convenient. I hope it stays the same quality in future as we will always choose Sofitel over any other 5-star whenever we come to Guangzhou 5. The concierge are also very helpful! 6. The rooms are very clean. Air Con is very silent, bed is super comfortable! You can even ask for your pillow type! Such thoughtful hotel! Great management team! Thank you very much! We will come back again! Keep it up!!! Cheers! L.

Dear S.F., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.all.accor.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka L. Director of Guest Experience Sofitel Guangzhou Sunrich

GOOD

Customer review rating 4.7/5

贺. Families - 28/08/2020 Confirmed reviews ALL

IT THE FIRST TIME WE LIVE HERE. ALL OF OUR FAMILY MEMBERS TOTALLY AGREED THAT THIS HOTEL IS THE RIGHT HOTEL WE CHOOSED, WE HOPE WE CAN BACK HERE IN FUTURE.

Dear 贺., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Really Friendly & Welcoming Hotel

Customer review rating 4.7/5

F. Solo - 19/08/2020 Confirmed reviews ALL

Every staff member were professional & super friendly. I needed help with finding a location & the staff efforts were above and beyond. The room was lovely and well maintained. I took breakfast every morning & the choices were excellent. And again, the staff were attentive & polite

Dear F., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.all.accor.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Wonderful and comfortable

Customer review rating 4.7/5

Jiapeng X. Families - 15/08/2020 Confirmed reviews ALL

Keep going

Dear Jiapeng X., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.all.accor.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Excellent room - superb breakfast

Customer review rating 4.7/5

Lisa P. Solo - 21/07/2020 Confirmed reviews ALL

The room was excellent with a beautiful big bath . The breakfast was delicious and the coffee superb. Only gripe - the nuts in the mini bar were a bit pricey.

Dear Lisa P., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to invite you to visit our official website www.all.accor.com for your next visit us, and you may also email our Reservation h6… to directly book our hotel. We hope to have an opportunity to take care of you since the beginning of your journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Good

Customer review rating 4.7/5

Anonymous Friends - 15/07/2020 Confirmed reviews ALL

Good

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