Sofitel Guangzhou Sunrich 5 stars

Customer review rating (ALL Rating) 4.2/5 622 reviews

Best price
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Sofitel Guangzhou Sunrich - Image 1
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988 Guangzhou Da Dao Zhong, Tianhe District, 510620 GUANGZHOU, China

Description

Hotel extras

  • 5-min drive from East Railway Station and 40-min from airport.

  • Adjacent to the famous tourist attractions

  • Exclusive Lavin toiletries

  • Magnificent cuisine in 5 featured restaurants and bars.

  • Blend of French Art de Vivre and Guangzhou local refinement.

Our accommodation(s)

Hotel location

Sofitel Guangzhou Sunrich

988 Guangzhou Da Dao Zhong, Tianhe District
510620 GUANGZHOU
China

GPS:23.138408, 113.315649

Telephone
Fax +86 20 3883 3333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  622 reviews

TripAdvisor Rating  5.0/5  6,920 reviews

Certificate of excellence 2024

good hotel for stay

Customer review rating 3.0/5

Yuyatdi P. Business - Confirmed reviews ALL

Hotel location not very close to MRT station, make it not very easy to access. Hotel room, breakfast and gym was good.

Great Stay! the concierge guys ARE AMAZING!

Customer review rating 4.5/5

J Couples - Confirmed reviews ALL

We wanted to order some local small eats and foods from meitu. The concierge guys helped us. they are amazing! the hotel is great because of these guys.

Poor service

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

I hope this message finds you well. I am writing to share my feedback regarding my recent stay at [Hotel Name] on [dates of stay]. As an Accor Plus Platinum member, I had certain expectations for my stay, but unfortunately, my experience did not align with the benefits and service standards associated with my membership. 1. **Checkout Grace Period**: Upon requesting a 10-minute grace period during checkout, I was denied this courtesy and asked to vacate the room immediately. As a Platinum member, I expected a more flexible and accommodating approach, especially for such a minimal request. 2. **Concierge Assistance**: During my stay, I approached the concierge for assistance with ordering food delivery. However, as the concierge was busy, I was directed to the front desk, where my request was outright rejected. This lack of support was disappointing and not in line with the level of service I anticipated as a loyal Accor Plus member. As a frequent traveler and loyal Accor Plus Platinum member, I value the benefits and privileges that come with my membership. Unfortunately, this experience fell short of my expectations and left me feeling undervalued as a guest. I would appreciate it if you could look into this matter and provide clarification on how such situations are typically handled for Platinum members. Additionally, I hope this feedback can be used to improve the guest experience for future visitors. Thank you for your attention to this matter. I look forward to hearing from you soon.

Well located, bed is quite comfortable, staff are very friendly

Customer review rating 4.5/5

Xin C. Solo - Confirmed reviews ALL

Great location,close to public transport and attractions. Very friendly staff. The bed are very comfortable. Rooms are quiet even it's next to a main road

Excellent staff

Customer review rating 5.0/5

W. S. K. Business - Confirmed reviews ALL

I forgot to bring my medicine to China, and a staff named Leo help me to find a hospital that sell the medicine in a very short time although he is very busy at that time.

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Other web-users rate our hotel

  • 1,542 reviews 9.2/10 Location
  • 2,652 reviews 8.6/10 Room
  • 4,244 reviews 8.8/10 Service
  • 60 reviews 8.3/10 WiFi
  • 1,561 reviews 9/10 Vibe
  • 1,193 reviews 8.8/10 Cleanliness
  • 1,190 reviews 8.3/10 Amenities
  • 1,015 reviews 8.8/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.