Customer review rating (ALL Rating) 4.3/5 3,204 reviews
Fairmont Le Château Montebello
392 Notre Dame
J0V 1L0 MONTEBELLO
Canada
GPS:45.649998, -74.949409
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Historic monument
Access: 1 km / 0.621 mi 3 min walk / 1 min drive
Tourist attraction
Access: 2 km / 1.243 mi 10 min walk / 2 min drive
Golf course
Access: 3 km / 1.864 mi 15 min walk / 3 min drive
Zoo
Access: 3 km / 1.864 mi 3 min drive
Tourist attraction
Access: 15 km / 9.321 mi 15 min drive
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Wood/forest
Access: 8 km / 4.971 mi 8 min drive
National park
Access: 15 km / 9.321 mi 15 min drive
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Shopping district
Access: 2 km / 1.243 mi 10 min walk / 2 min drive
Bar
Access: 2 km / 1.243 mi 10 min walk / 2 min drive
Shopping district
Access: 4 km / 2.485 mi 20 min walk / 4 min drive
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Delectable flavors and an awe-inspiring menu made up of fresh and seasonal products will distinguish your dining experience at Aux Chantignoles. Our talented chefs are constantly pushing the envelope by developing innovative recipes.
TEMPORARILY CLOSED Our Bistro La Seigneurie serves up great bistro fare in a trendy yet friendly atmosphere. Savor local flavors and traditional inspired recipes brought to you with a modern twist.
The clubhouse terrace overlooking the 18th hole is where you will want to be before or after your round. Take in the view while you enjoy a locally inspired snack or a refreshing beverage from our Grab & Go service.
Come and enjoy a unique family-style dining experience at Château Montebello's famous barbecue on our terrace overlooking the Ottawa River. An exquisite culinary experience you will never forget!
On a sunny afternoon, take it to our outdoor eatery at Le Riverain terrace to savor a variety of light meals and refreshing beverages. Enjoy the beautiful views and summer vibes!
Bar Le Foyer is located in the hotel lobby and sits comfortably beside our six-sided fireplace. Enjoying one of our signature cocktails paired with a delicious tasting board, you will be delighted.
The fitness center includes a 75 ft. pool, two jacuzzis, two dry saunas, an exercise room as well as changing rooms. Towel service is offered.
Adjacent to the indoor pool and fitness center, this spacious facility features three manicure and pedicure stations and eight treatment rooms including a grand couples' suite with fireplace, double-head jungle shower and Japanese sunken tub.
Fairmont Le Château Montebello is where "happily-ever-after" begins in grand style. Our award-winning culinary team exceeds expectations. Our certified wedding specialists offer the highest level of services to create the day of your dreams.
This luxury Montebello hotel offers 210 elegant guest rooms and suites, each featuring rustic charms and modern amenities. Whether traveling solo, as a couple or with family or friends, you will fall in love with the sumptuous comforts and stunning views. Each guest room is well-appointed to offer the perfect indoor spot for relaxation. Couples and families will find the perfect guest room to suit their needs. Connecting rooms can be guaranteed by the hotel for a fee of $50.00 per room per stay.
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Chateau Montebello
TripAdvisor rating 4.0/5
EricC56 Couples - TripAdvisor review
Beautiful environment, comfortable and clean room
Customer review rating 4.5/5
Judy Business - Confirmed reviews ALL
Dear Judy, We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. We are pleased that you enjoyed the retreat and the activities offered during your stay. We thank you for leaving us your review and hope to see you again on other occasions. Sincerely, Marion Marnier Coordinatrice services clients et développement durable Guest Services and Sustainable Development Coodinator
Lovely Hotel - lacking in customer service in some areas and lacking vegan food
Customer review rating 3.5/5
Barbara Families - Confirmed reviews ALL
Dear Barbara, First of all, we sincerely thank you for taking the time to write us these words and your feedback is very important to us. I understand your disappointment with the poor assistance of our staff by accommodating you with vegan options. We apologize for not being able to serve you as we usually do. For your next stay, please contact us in advance and let us know your food preference. I will personally discuss with our Chef what vegan options we can offer to you and your family. For your final invoice, we are available to help you understand it better. Feel comfortable to write us in detail about the points you don't understand on your invoice. I will personally forward your request to our accounting department. Again, we sincerely thank you for your constructive comments and remain at your disposal for any further assistance. We look forward to welcoming you back to Montebello and offering you the best service we can. Sincerely, Marion Marnier Coordinatrice services clients et développement durable Guest Services and Sustainable Development Coodinator
Poor customer ser
Customer review rating 1.5/5
A Friends - Confirmed reviews ALL
Dear guest, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Le Château Montebello. Your comments are very useful and allow us to improve our services on which we did not succeed in seducing you. First of all, I would like to assure you and guarantee you that you received an excellent room upgrade due to your All Accor status. We are sincerely sorry that our room amenities were not up to your expectations. We thank you for notifying us of the smell that could be present in your room and we are sincerely sorry for this inconvénience. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Our Director of Operations, Mr. Martin, personally follows up with the concerned departments. We will also forward your comments to our Accor membership program office. Our duty at Fairmont is to make sure that our customers get everything they need, and that the service is perfect. We apologize again for everything and we hope you will give us a chance to serve you better on a future trip to Montebello. Do not hesitate to contact me if you have any other comments or questions to share. It will be a pleasure for me to assist you. Best regards, Marion Marnier Coordinatrice services clients et développement durable Guest Services and Sustainable Development Coodinator
Customer review rating 2.5/5
Mary P. Couples - Confirmed reviews ALL
Dear Mrs. p., Thank you for taking the time to share your comments concerning your stay at Fairmont Le Château Montebello. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Your comments will be shared with the relevant departments. We are sincerely sorry if your stay did not meet your expectations. Do not hesitate to leave us more comments so that we can better assist you. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Marion Marnier Coordinatrice services clients et développement durable Guest Services and Sustainable Development Coodinator
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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