Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.4/5 2,703 reviews

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Fairmont Le Château Montebello - Image 1
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392 Notre Dame, J0V 1L0 MONTEBELLO, Canada

Description

Hotel extras

Establishment no. 528485 Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, kayaking, cross-country skiing, dogsledding, curling, as well as a luxurious spa.

Our accommodation(s)

Hotel location

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

GPS:45.649998, -74.949409

Telephone
Fax +1 819-423-1133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,703 reviews

TripAdvisor Rating  4.0/5  3,220 reviews

poor quality visit

TripAdvisor rating 2.0/5

Jam54321 Friends getaway - TripAdvisor review

On arrival checkin - we went to our rooms to hopefully hurry down to the poor to enjoy the swim and sauna and whirlpool and when we got to the two rooms there was only one robe for the two rooms with 4 people. We had to call down to get the other three robes and it literally took a least 30 mins or more to get someone to bring us the missing robes. We actually even went to the front desk to ask if we can just pick it up ourselves but was told no - someone will bring it to you - yes they did but made us very late and very little time left to enjoy the recreation time before our dinner reservations for 7 pm. The food at the dining room has been below par for the last 3-4 years or so. I do not know if it is change of staff or what. But very much not work the price we paid for the quality of the food. This also goes for the breakfast buffet in the morning. Very disappointed. Also being allcor member - when we got to our rooms - the two rooms had only one little chocolate box with two small chocolates to be shared for 4 adults??? Also the drinks as allcor member was one room with two small bottles of apple juice and one room with one small bottle of bottle juice and one small bottle of mineral water

Chateau Montebello August Long 2024

TripAdvisor rating 4.0/5

RCBubbles Families - TripAdvisor review

My family of four and a friend & his son joined us to stay at Fairmont Le Chateau Montebello for August long weekend 2024. We selected a (recently renovated) Deluxe Luxury King room. We self parked and there was plenty of space. The resort is clean and the grounds are well kept. Our room was not ready when we arrived so we changed in our friend's room and went straight to the Friday afternoon pool party. There was a DJ, it was fun. Over the course of the weekend, we enjoyed swimming @ the indoor and outdoor pools, playing tennis outdoors and playing mini-putt/golf. The kids liked playing at the outdoor playground. The kids club could use some renovations and we found it was geared towards babies/toddlers. We did not have lunch or dinner at the Fairmont, but we did have breakfast and drinks. Both were good. Unfortunately the A/C in our room did not work. The first solution was a big, loud industrial fan. We tried that and waited for the room to cool down. It did not. The second solution was to change rooms. So, we packed up and changed rooms. That solution worked even though it was a bit inconvenient to move. The staff was friendly communicating in both English and French. The bartenders were excellent, both inside the Chateau and by the pool. Overall, our stay was positive. The kids had a good time.

Annual Harvest Festival not to be missed

Customer review rating 4.5/5

Sharleen B. Friends - Confirmed reviews ALL

Wonderful evening of food and wine.

Dear Mrs. B., We very much appreciate your comments regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback and we will make sure to share your comments with our team. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Felix

Lots of activities

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We loved the nice warm fire from the fireplace when we arrived. We did biking and tennis and swimming. It was great.

Dear Mrs. S., We very much appreciate your comments regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback and we will make sure to share your comments with our team. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Felix

Beautiful and restful place. Lack of a coffee and light food shop on ground floor.

Customer review rating 4.0/5

Michelle A. Families - Confirmed reviews ALL

Very enjoyable

Dear Mr./Ms. A., Thank you for taking the time to complete our survey following your stay at Fairmont Le Château Montebello. Fairmont Hotels are committed to providing you with the highest quality of service during your stays. Your feedback is very valuable to our teams, and we want to assure you that we have carefully reviewed your comments. We look forward to welcoming you again soon and extend our best regards. Sincerely, Felix

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Other web-users rate our hotel

  • 446 reviews 8.9/10 Location
  • 903 reviews 5.3/10 Room
  • 1,143 reviews 8.4/10 Service
  • 13 reviews 4.1/10 WiFi
  • 783 reviews 6/10 Food
  • 668 reviews 8.1/10 Amenities
  • 600 reviews 7.8/10 Vibe
  • 331 reviews 3.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.