Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.5/5 3,156 reviews

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Description

Hotel extras

Establishment no. 528485 Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, kayaking, cross-country skiing, dogsledding, curling, as well as a luxurious spa.

Our accommodation(s)

Hotel location

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

GPS:45.649998, -74.949409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,156 reviews

TripAdvisor Rating  4.0/5  3,265 reviews

Customer review rating 4.0/5

Monica C. Couples - Confirmed reviews ALL

We were in one of the fourth floor rooms and it was very hot overnight to sleep both nights we were there. The carpet in the room needs to be upgraded or given a good steam clean. Staff were very friendly and we enjoyed the fireplace and breakfast buffet as well as our walk on one of the trails.

Dear Guest, Thank you very much for taking the time to share your experience. We are pleased to read that you enjoyed your time with us. I am however sorry to learn that your room on the fourth floor was uncomfortably warm at night and that the carpet did not meet your expectations. Please be assured that your feedback has been shared with our maintenance and housekeeping teams so that the room condition and temperature settings can be reviewed and improved. We truly appreciate constructive comments, which help us to enhance the comfort of our guests. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Sincerely, Karme Euryale Guest Experience Manager Fairmont Le Château Montebello

Customer review rating 5.0/5

Gretchen N. Couples - Confirmed reviews ALL

Very welcoming and warm experience.

Dear Guest, Thank you very much for your perfect rating! We’re delighted that you enjoyed your experience and look forward to welcoming you back soon to Fairmont Le Château Montebello. Sincerely, Karme-Euryale Guest Experience Manager Fairmont Le Château Montebello

Perfect Family Weekend at a Cozy, Rustic Fairmont

TripAdvisor rating 5.0/5

TravellingMamaYYZ TripAdvisor review

We had an absolutely wonderful stay at the Fairmont Le Château Montebello. The property has a bit of an older, rustic charm, but that’s exactly what makes it so special. The service was top-notch from start to finish. We visited for a weekend family getaway, and there were plenty of activities to keep everyone entertained—even on a gloomy November weekend. The curling lesson was a fantastic touch that both the kids and adults enjoyed, and our curling instructor was friendly and helpful. We also took advantage of the indoor tennis courts and swimming pool, and we never ran out of things to do. A big bonus is that the hotel is pet-friendly, and our dog loved exploring the beautiful trails and waterfront. The Christmas decorations and fireplaces in the lobby were also absolutely lovely, creating a warm, cozy, festive atmosphere that made the whole stay feel magical. A special shout-out to Jeanne at reception. She was incredibly thoughtful, remembered my name and details, and made me feel genuinely welcome. As a Diamond member, I truly appreciated the added touches. Breakfast was excellent with lots of variety, and we had dinner every night at the hotel’s main restaurant, Aux Chantignoles. The food quality was consistently great, and the cozy dining atmosphere fit perfectly with the rustic charm of the property. While the rooms do have an older design, we actually enjoyed the rustic feel. The bathrooms have been renovated, everything was clean, and the housekeeping staff were very friendly—especially toward our dog, which we appreciated. Also, don’t miss Parc Omega nearby. It’s absolutely a must-do! We had a great experience and saw so many animals making it a highlight of the trip. Overall, it was a memorable and lovely stay, and we will definitely be back!

Dear Guest, Thank you very much for your wonderful review and your perfect rating. We are delighted to know that your family getaway was such a memorable experience. It is a pleasure to read how much you enjoyed the charm of our historic property, the variety of activities, and the festive atmosphere throughout the hotel. We are especially glad that the curling lesson, indoor facilities, and trails were highlights for the whole family. Your kind words for Jeanne at reception mean a great deal. She is truly dedicated to offering thoughtful and attentive service, and your recognition will certainly make her day. We are also very happy that you appreciated the quality of our dining experiences and the warm ambiance of Aux Chantignoles. It would be our pleasure to welcome you back for another cozy and relaxing stay. Warm regards,

Customer review rating 5.0/5

Joseph H. Business - Confirmed reviews ALL

Staying at this historic log cabin resort hotel was just a delight. Beautiful lobby, great activities possible, wonderful swimming pool and more.

Dear Guest, Thank you very much for your perfect rating and kind words. We are delighted to know that your stay at our historic log cabin was such a delight, and that you enjoyed the beauty of the lobby, the variety of activities, and our swimming pool. We truly hope to welcome you back soon for another memorable stay at Fairmont Le Château Montebello. Sincerely, Karme-Euryale Guest Experience Manager Fairmont Le Château Montebello

Customer review rating 5.0/5

Susan P. Business - Confirmed reviews ALL

I appreciate returning to Chateau Montebello over the years to find the same quality of food and service, and the most comfortable and picturesque facility.

Dear Guest, Thank you very much for your perfect rating and your heartwarming comment. Knowing that Château Montebello feels “like a warm hug” and that you continue to find the same quality of service, comfort and charm over the years means a great deal to us. We are delighted to hear how helpful our front desk colleague was during your arrival, and we will make sure your kind words reach him. Our curling instructors will also be thrilled to know they contributed to your enjoyment. We look forward to welcoming you back again for another memorable stay. Sincerely, Karme-Euryale Guest Experience Manager Fairmont Le Château Montebello

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Other web-users rate our hotel

  • 567 reviews 8.9/10 Location
  • 1,073 reviews 5.4/10 Room
  • 1,397 reviews 8.5/10 Service
  • 11 reviews 4.4/10 WiFi
  • 891 reviews 6.6/10 Food
  • 798 reviews 8.5/10 Amenities
  • 742 reviews 8.2/10 Vibe
  • 397 reviews 3.8/10 Comfort

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