Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.3/5 2,662 reviews

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Description

Hotel extras

Establishment no. 528485 Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, kayaking, cross-country skiing, dogsledding, curling, as well as a luxurious spa.

Our accommodation(s)

Hotel location

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

GPS:45.649998, -74.949409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,662 reviews

TripAdvisor Rating  4.0/5  3,087 reviews

A unique atmosphere

TripAdvisor rating 5.0/5

Belva2 TripAdvisor review

Wonderful, warm, cozy. Rooms with rustic charm (if that's what you want), incredible food, huge pool, relaxing spa experience. You won't regret a stay here. A lobby you won't want to leave, especially when the Christmas decorations are up!

We'll be back!!!

TripAdvisor rating 5.0/5

Anne C TripAdvisor review

We had a fantastic stay at this beautiful hotel. The food, atmosphere, and staff are superb. There are so many activities available, and the location is amazing. It borders on the Ottawa River, and the surrounding topography is very scenic. I plan to return in 2024 to try the spectacular golf course.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Beautiful room and location - just amazing

Dear Mrs M., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine Guest Relation Supervisor

A Splendid Stay

Customer review rating 4.5/5

David Couples - Confirmed reviews ALL

To celebrate my wife's birthday, we stayed at Chateau Montebello. The room was spacious and well furnished. The staff were very friendly and helpful. The on site amenities were outstanding and we so appreciated the beautiful natural surroundings and took several long walks on the grounds around the hotel. An exceptional experience.

Dear Mr. K., Thank you for choosing Chateau Montebello to celebrate such a special occasion! We're thrilled to hear that your wife's birthday stay was enjoyable. It's wonderful to know that you found the room spacious and well-furnished, and that our staff made your experience memorable with their friendliness and assistance. We're delighted you had the chance to explore our outstanding amenities and savor the beautiful natural surroundings. We hope to welcome you back for more exceptional experiences in the future ! Sincerely, Marine Mion Guest Relation Supervisor

In rough shape

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

My room was not cleaned properly (still had material from the previous guest in the closet), and it was in poor repair (ceiling leaked over one of the beds at night). Food also left to be desired, considering reputation.

Dear Mr R., I apologize for the inconvenience you experienced during your stay. Your feedback about the room's cleanliness and maintenance issues is concerning. I've addressed this with our teams to ensure immediate improvements. Regarding the food, I'm disappointed it didn't meet expectations; we'll be reviewing this with our culinary team for enhancements. We appreciate your feedback and hope for another opportunity to exceed your expectations. Sincerely, Marine Guest Relation Supervisor

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Other web-users rate our hotel

  • 403 reviews 8.7/10 Location
  • 872 reviews 4.9/10 Room
  • 1,105 reviews 8.1/10 Service
  • 11 reviews 3.7/10 WiFi
  • 762 reviews 5.5/10 Food
  • 638 reviews 7.7/10 Amenities
  • 539 reviews 7.6/10 Vibe
  • 316 reviews 3.5/10 Value

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