Fairmont Le Château Montebello

Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.3/5 2,792 reviews

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Hotel extras

  • Labeled ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

GPS:45.649998, -74.949409

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

This luxury Montebello hotel offers 210 elegant guest rooms and suites, each featuring rustic charms and modern amenities. Whether traveling solo, as a couple or with family or friends, you will fall in love with the sumptuous comforts and stunning views. Each guest room is well-appointed to offer the perfect indoor spot for relaxation. Couples and families will find the perfect guest room to suit their needs. Connecting rooms can be guaranteed by the hotel for a fee of $50.00 per room per stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,792 reviews

TripAdvisor Rating  4.0/5  2,945 reviews

Off Season Stay

Customer review rating 3.5/5

Brian D. Couples - Confirmed reviews ALL

We booked a late summer stay (September), and while we knew it would be “off-season”, we were disappointed with so much of the dining venues shut down.

Dear Brian, We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. We are sorry to read that you came for an inter-season stay and that it did not meet all your expectations. Unfortunately, this is the time of year when we reduce our hours for the transition to fall. We sincerely apologize for the inconvenience. We hope to see you again in other seasons and that you can fully enjoy all our activities. Thank you again for sharing your experience, and we look forward to seeing you again. Sincerely, Marion Marnier Coordinatrice services clients et développement durable Guest Services and Sustainable Development Coodinator

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very good, all aspects were well attended to.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marion Marnier Coordinatrice services clients et développement durable Guest Services and Sustainable Development Coodinator

Good stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Stayed in a nice renovated room. Clean and neat. Excellent food especially the breakfast buffet

Dear Guest, Thank you for taking the time to share your feedback. We will pass on your comments to our staff; it is a great reward for them. We hope to welcome you back to our hotel very soon! Sincerely, Marion Marnier Coordinatrice services clients et développement durable Guest Services and Sustainable Development Coodinator

Amazing Experience

Customer review rating 4.5/5

Bernie F. M. Business - Confirmed reviews ALL

I was there as part of an industry golf day event. Everything was impeccable. The staff was very pleasant and helpful. The room was flawless and the site so relaxing.

Dear Bernie, We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It's a pleasure to read this kind of comment. We are happy that your stay and your golf tournament went well. We look forward to seeing you again, Sincerely, Marion Marnier Coordinatrice services clients et développement durable Guest Services and Sustainable Development Coodinator

So, So

Customer review rating 2.0/5

Doug M. A. A. L. Couples - Confirmed reviews ALL

For a Fairmont we were very disappointed. Especially with the food...Breakfast buffet was ok but our supper was awful ...My wife's had trout....she could not eat that. I had the beef rib...looked like process meat...was not able to eat it either...We tried switching plates... No good still.... Got to play golf when I got there...OK golf course.. Didn't like our experience. We will not go back... What's the hype about this place?????? NO, Really??

Dear Mr. M., We thank you for your feedback following your experience with us. Your comments are very useful and allow us to improve our services on which we did not succeed in seducing you. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will pass on your comments about the restaurant to the Chef and our restaurant manager so that this does not happen again. We understand that the rustic style is not to everyone's satisfaction, but it is what makes our style a destination. We are sincerely sorry if this was not what you were looking for when you came to Montebello. We thank you again for your comments, it will allow us to offer a better quality of service. Best regards, Marion Marnier Coordinatrice services clients et développement durable Guest Services and Sustainable Development Coodinator

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Other web-users rate our hotel

  • 438 reviews 8.9/10 Location
  • 809 reviews 5.1/10 Room
  • 1,179 reviews 7.9/10 Service
  • 7 reviews 7.5/10 WiFi
  • 747 reviews 5.3/10 Food
  • 624 reviews 7.6/10 Amenities
  • 447 reviews 7.3/10 Vibe
  • 321 reviews 3/10 Value

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