Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.5/5 3,139 reviews

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Description

Hotel extras

Establishment no. 528485 Beautiful surroundings and year-round activities offer our guests countless possibilities of adventures, including golf, kayaking, cross-country skiing, dogsledding, curling, as well as a luxurious spa.

Our accommodation(s)

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Room 1

Hotel location

Fairmont Le Château Montebello

392 Notre Dame
J0V 1L0 MONTEBELLO
Canada

GPS:45.649998, -74.949409

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,139 reviews

Customer review rating 5.0/5

Chris C. Couples - Confirmed reviews ALL

Dear Guest, Your wonderful review beautifully reflects the experience we hope to create at Le Château Montebello. Thank you for sharing such kind words following your stay and your 35th wedding anniversary celebration. It is a pleasure to know that every part of your visit, from the spa and Grill experience to your room, breakfast, and the beauty of our grounds, helped make the occasion so memorable. Your compliments regarding the service at the Grill and breakfast will be shared with great pleasure. We hope to welcome you back to Le Château Montebello for many more special celebrations. Sincerely, Luc Simonnet Front Office Supervisor Le Château Montebello.

Customer review rating 4.0/5

Frederique H. Couples - Confirmed reviews ALL

Thank you for sharing your comments following your stay. It is wonderful to hear that you enjoyed the great food, the variety of activities, and the overall experience with us. Please accept our sincere apologies for the situation with housekeeping entering your room shortly after arrival. We completely understand how this could have made you feel uneasy, and your feedback will be shared with our team as an important reminder regarding guest privacy and room entry procedures. We truly appreciate your understanding and hope to have the pleasure of welcoming you back again soon. Margaux WRZOSEK Front Desk Supervisor Fairmont Le Château Montebello

Customer review rating 5.0/5

Sarah D. Couples - Confirmed reviews ALL

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our beautiful location and received excellent service throughout your visit. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional experiences. Best regards, Margaux WRZOSEK Front Desk Supervisor Fairmont Le Château Montebello

Customer review rating 3.5/5

Sinan E. H. Families - Confirmed reviews ALL

Thank you so much for sharing your impressions following your stay with us. We are delighted to read that you had a great experience and that the service provided by our team stood out positively. We are sorry to learn, however, that you found the food options to be limited and expensive. During the season, we do offer two restaurants in the evening, two daytime dining options, as well as poolside food service and in-room dining. That being said, your feedback is appreciated, as it helps us to continue improving the overall experience. It would be a pleasure to welcome you back to Fairmont Le Château Montebello in the future. Best regards, Margaux WRZOSEK Front Desk Supervisor Fairmont Le Château Montebello.

Customer review rating 4.5/5

James C. Couples - Confirmed reviews ALL

We sincerely thank you for your positive feedback. We are delighted to learn that you had a memorable stay on the occasion of your birthday and that you enjoyed our numerous facilities and services. We look forward to welcoming you again soon. Sincerely, Margaux WRZOSEK Front Desk Supervisor Fairmont Le Château Montebello

Other web-users rate our hotel

  • 562 reviews 9/10 Location
  • 1,076 reviews 5.3/10 Room
  • 1,375 reviews 8.4/10 Service
  • 10 reviews 4.1/10 WiFi
  • 902 reviews 6.5/10 Food
  • 799 reviews 8.4/10 Amenities
  • 756 reviews 8/10 Vibe
  • 417 reviews 3.6/10 Comfort

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