Fairmont Tremblant 4 stars

Customer review rating (ALL Rating) 4.5/5 1,892 reviews

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3045 Chemin de la Chapelle, CITQ 128365, J8E1E1 Mont Tremblant, Canada

Description

Hotel extras

  • Stunning views of lush woodlands and Mont Tremblant

  • Stunning views of lush woodlands and Mont Tremblant

  • Fine dining, plus chic lounge bar

  • Ski-in ski-out access point

  • Largest conference center in Laurentian region, fully equipped

Our accommodation(s)

Hotel location

Fairmont Tremblant

3045 Chemin de la Chapelle, CITQ 128365
J8E1E1 Mont Tremblant
Canada

GPS:46.21218, -74.588193

Telephone
Fax +1 819-681-7099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,892 reviews

Customer review rating 4.5/5

Alastair S. Couples - Confirmed reviews ALL

Excellent experience, very enjoyable staf

Dear mister S., Thank you for your kind words regarding your recent stay at Fairmont Tremblant. We are delighted to hear that you enjoyed your room and found our staff to be friendly and helpful. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Fairmont Tremblant

Customer review rating 0.5/5

Rose D. Solo - Confirmed reviews ALL

Too much construction couldn’t relax

Dear madame D., Thank you for sharing your feedback regarding your recent experience with us. We sincerely apologize for the disruption caused by ongoing construction, which may have affected your ability to relax. Your comments are valuable as we continue to enhance our services. Best regards, Fairmont Tremblant

Customer review rating 5.0/5

Susan M. Solo - Confirmed reviews ALL

It was a lovely stay. No complaints.

Dear Mrs. M., Thank you for sharing your positive experience at Fairmont Tremblant. We are delighted to hear that you had a lovely stay and appreciate your kind words. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Fairmont Tremblant

Customer review rating 1.5/5

Vito P. Business - Confirmed reviews ALL

Took our bags to bring in our rooms but only found out the there was a 10$ charge later.

Dear Mister P., Thank you for sharing your concerns. I apologize for the discomfort experienced during your stay, including the issues with the air conditioning and the construction noise. Additionally, I appreciate your feedback regarding the luggage handling charge, which is outlined in the contract of our group policies. Best regards, Fairmont Tremblant

Customer review rating 2.0/5

Arno V. T. Families - Confirmed reviews ALL

Location was great, lovely village and surroudings, however as a 5* Hotel our expectations were absolutely not met. They organized a national dance contest (for teeners and kids) on the hotel but they failed to inform about this during our booking or before our stay. Due to that contest our stay for two days ( we stayed 4 days and 3 nights ) was far from the peacefull retreat that you would expect from a place like this. It was crowded and noisy. Because of this we had to wait for our car at the Valet for 20 minutes! A valet that we payed for. They were having works outside, but they failed to mention that they were also doing tests on the alarm system. Because of that when the alarm went off we followed the instructions and eneded up outide, on the side of the hotel going through the emergency stairs. Luckily a lady from the restaurant saw us outside, explained to us that the system was not working and that they were fixing it and opened a door for us. It was our first time in Canada and in Mont-Tremblant.

Dear mister V. T., Thank you for sharing your feedback regarding your recent stay with us. It is gratifying to know that you appreciated our prime location; however, I regret that your experience did not meet your expectations as a five-star establishment. I sincerely apologize for the inconvenience caused by the dance competition and the lack of prior communication. We aim to provide a peaceful environment, and it is unfortunate that this event disrupted your stay. Your comments regarding the valet service and the delayed response time are noted, and we understand how frustrating this must have been for you. Additionally, I am sorry for the confusion related to the alarm system testing, and I appreciate your patience during this unexpected occurrence. Your insights are invaluable as they help us improve our services. We hope to have the opportunity to welcome you again in the future for a more enjoyable experience. Best regards, Fairmont Tremblant

Other web-users rate our hotel

  • 591 reviews 8.9/10 Location
  • 812 reviews 6.8/10 Room
  • 1,156 reviews 8.8/10 Service
  • 41 reviews 5.8/10 WiFi
  • 284 reviews 8.9/10 Pool
  • 237 reviews 5.3/10 Comfort
  • 228 reviews 6.9/10 Cleanliness
  • 227 reviews 4/10 Value

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