Novotel Christchurch Airport 4.5 stars

Name: Novotel Christchurch Airport Hotel | ALL - ALL
Address: 30 Durey Road, Christchurch Airport, PO Box 14041, CHRISTCHURCH, 8053, NZ
Telephone: +6433576610
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 5,428 reviews

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30 Durey Road, Christchurch Airport, PO Box 14041, 8053 CHRISTCHURCH, New Zealand

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Novotel Christchurch Airport

Hotel that makes every moment matter

4.5 Star Novotel Christchurch Airport Hotel, conveniently located outside the international and domestic terminals of Christchurch Airport, offers 200 comfortable rooms which feature modern décor, ergonomic comfort and high end amenities. Other features include on-site dining option, Food Exchange, featuring international cuisine with panoramic views of the Southern Alps, flexible conference options for your next meeting or event, and high tech fitness centre.

Novotel Christchurch Airport hotel is the perfect base for corporate travellers or those seeking a hotel located near the airport. With easy access to public transport options, you can venture to Christchurch city centre in less than 15 minutes. Our prime airport location provides a convenient post for exploring Christchurch. Less than 15 minutes from the city centre and affording access to Christchurch surrounds, scenic nature and wildlife parks including Orana Wildlife Park.

Christchurch is known for it's old heritage buildings and English style charm, combining the new with the old and offering lots of expansive green spaces. Meander along the iconic Avon river or cycle along the bike paths on its banks.

Welcome to Novotel Christchurch Airport Hotel, the team and I look forward to assisting you and ensuring you have a pleasant stay.

Mr James Wilson, Hotel Management

Hotel extras

ALLSAFE Certified
24-Hour Reception
Flexible conference options with floor to ceiling windows
On-site fitness centre
Self-parking is available in dedicated Airport parking spaces for an additional fee

Our accommodation(s)

Room

Superior Room with 3 Single Beds

3 pers. max
27 m² / 290 sq ft

Bedding 3 x Single bed(s)
Views: City View

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Room

Superior Room with 2 Double Beds

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)
Views: City View

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Room

Superior Room with 1 King Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Accessible Room with 1 King bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

Executive Twin Room with 2 double beds

4 pers. max

Bedding 2 x Double bed(s)
Views: Airport view or Mountain view

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Room

Executive Room with 1 King Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: Airport view or Mountain view

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Suite

Suite with 1 King Bed

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Airport view

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Room

Superior Accessible Room with 1 King bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

+64 3 357 6610

CHRISTCHURCH

Railway station

Access: 9.1 km / 5.65 mi 9 min drive

ANTARCTIC CENTRE

Tourist attraction

Access: 650 m / 0.4 mi 8 min walk / 1 min drive

RUSSLEY GOLF CLUB

Golf course

Access: 3 km / 1.86 mi 10 min drive

SPITFIRE SQUARE

Shopping centre/mall

Access: 1 km / 0.62 mi 15 min walk / 2 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

Food Exchange

The Food Exchange is a trendy and modern social hub where food is the inspiration for the occasion. The top floor restaurant uses locally sourced produce and has panoramic views of the Southern Alps.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 217 m² / 2335 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 120

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 5,428 reviews

Carol R. M. Solo - 7/12/2026 Confirmed reviews ALL

Kia Ora, Thank you for taking the time to share your feedback following your recent stay with us. I am pleased to hear that you enjoyed your dinner in our Level 6 restaurant and that you found both the food and service to be excellent. It is also wonderful to know that you were happy with your room and found the bed comfortable. However, I am very sorry that your stay was disrupted by noise from the nearby lifts. I completely understand how disappointing this would have been, particularly when you had chosen to stay with us to ensure a restful night's sleep before an early start. Please accept my sincere apologies for this experience. We appreciate you bringing this to our attention, and thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a quieter and more restful stay in the future. Kind Regards, Samantha Wing Front Office Manager

Sudhanshu S. Solo - 7/12/2026 Confirmed reviews ALL

Dear Sudhanshu S., Thank you for your positive feedback regarding our location and comfort. We are pleased to hear that your experience was enjoyable and appreciate your kind words. Goodbye and best regards, Novotel Christchurch Airport

Chloe A. Friends - 7/12/2026 Confirmed reviews ALL

Dear Chloe A., Thank you for your kind feedback regarding your stay with us. We are pleased to hear that you appreciated our location, the helpfulness of our staff, as well as our gym and restaurant facilities. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Novotel Christchurch Airport

Katy M. Families - 7/12/2026 Confirmed reviews ALL

The room layout with the bathroom and toilet was weird. You couldn’t completely close off the bathroom and toilet to the main room. Might be fine with a single person, very odd otherwise. The robots were gimmicky and I’m not really sure what they added. The bar was full - no seats. Restaurant apparently near to booked out so we ordered room service. The food tasted terrible and was delivered cold by those robots. The room service menu was pretty slim pickings. On a bright note, the staff were very good.

Kia Ora, Thank you for taking the time to share your detailed feedback following your recent stay with us. Whilst I am pleased to hear that you found our team to be very good and that your room was clean, I am sorry to learn that several aspects of your stay did not meet your expectations. I appreciate your comments regarding the room layout. While our bathrooms are designed with a modern, open-plan concept, we understand that this style does not suit everyone's preferences, particularly when sharing a room, and I am sorry that this detracted from your stay. I am also disappointed to hear about your dining experience. I apologise that the bar and restaurant were at capacity, leaving room service as your only option, and I am especially sorry that your meal arrived cold and did not meet the quality you expected. This is certainly not the standard we strive to deliver. I have shared your comments with our Food & Beverage team so they can review both the food quality and our room service processes. I also note your feedback regarding the delivery robots. They are intended to provide a convenient and efficient delivery service; however, I appreciate your perspective and understand why the experience did not add value, particularly when the meal quality did not meet expectations. Finally, I am sorry to hear that the heating in your room was not functioning correctly. I have shared this with our Maintenance team so it can be inspected and addressed. Thank you again for your honest and constructive feedback. We genuinely value your comments, as they help us identify opportunities to improve. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Kind Regards, Samantha Wing Front Office Manager

Karen H. Friends - 7/11/2026 Confirmed reviews ALL

Kia Ora, Thank you for taking the time to share your feedback following your recent stay with us. I am pleased to hear that you found our location convenient after your early morning flight, enjoyed a comfortable night's sleep, and received a warm welcome from our Front Office team. However, I am sorry to learn that your experience was impacted by inconsistent hot water in the shower and the lengthy wait for your coffee the following morning. While we appreciate that it was a public holiday and the hotel was particularly busy, a 40-minute wait is certainly longer than we would expect, and I apologise for the inconvenience this caused. Your comments regarding the shower have been shared with our Maintenance team for investigation, and your feedback on the coffee service has been passed on to our Food & Beverage team so we can continue to improve our service during busy periods. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience next time. Kind Regards, Samantha Wing Front Office Manager

Web-users rating

Other web-users rate our hotel

3,190 reviews 9.6/10 Location
3,566 reviews 8.6/10 Room
2,970 reviews 8.8/10 Service
19 reviews 7.6/10 WiFi
1,657 reviews 8/10 Comfort
1,486 reviews 8.3/10 Food
1,167 reviews 9/10 Cleanliness
751 reviews 8.1/10 Breakfast

517 reviews 9.7/10 Location
813 reviews 8.9/10 Room
718 reviews 9/10 Service
5 reviews 6/10 WiFi
365 reviews 8.4/10 Comfort
359 reviews 8.6/10 Food
215 reviews 9.2/10 Cleanliness
137 reviews 8.6/10 Breakfast

390 reviews 9.7/10 Location
521 reviews 8.5/10 Room
468 reviews 8.7/10 Service
196 reviews 8.4/10 Comfort
184 reviews 8.6/10 Cleanliness
181 reviews 8.5/10 Food
122 reviews 8.2/10 Breakfast
85 reviews 9.4/10 Vibe

136 reviews 9.2/10 Location
289 reviews 8.4/10 Room
324 reviews 8.2/10 Service
168 reviews 7.4/10 Food
76 reviews 8.3/10 Cleanliness
64 reviews 9.3/10 Vibe
43 reviews 4.8/10 Value
34 reviews 7.8/10 Breakfast

115 reviews 9.6/10 Location
211 reviews 8.8/10 Room
203 reviews 9.3/10 Service
77 reviews 8.1/10 Food
68 reviews 9.4/10 Cleanliness
34 reviews 9.4/10 Vibe
29 reviews 4.9/10 Value
28 reviews 7.9/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Novotel Christchurch Airport, we offer a range of amenities to enhance your stay:

Wi-Fi and high-speed internet for an additional charge
Self-parking for an additional fee
Buffet breakfast for an additional charge
Air conditioning
Wheelchair accessible facilities
In Balance Gym fitness centre
Food Exchange restaurant and The Exchange Bar
24-hour reception and concierge
9 meeting rooms and a business center

What dining options are available?

What are the check-in and check-out times?

At Novotel Christchurch Airport, check-in is from 02:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Christchurch Airport regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

Does the hotel have a rooftop with a view and is it open to the public?

What amenities are available for business travelers?

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When making a booking at this hotel:

I earn Status & Rewards points
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I can take advantage of the Members' rate
I can take advantage of the Members' rate

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All our hotels in Christchurch Hotels

Novotel Christchurch Airport 4.5 stars

Description

Hotel extras

Our accommodation(s)

Superior Room with 3 Single Beds

Superior Room with 2 Double Beds

Suite with 1 King Bed

Superior Accessible Room with 1 King bed

Hotel location

Access and transport

Hotel services

Food Exchange

The Exchange Bar

Breakfast

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

Does the hotel have a rooftop with a view and is it open to the public?

What amenities are available for business travelers?

Our other establishments nearby