Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,123 reviews

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Description

Hotel extras

  • ALLSAFE Certified

  • 24-Hour Reception

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking is available in dedicated Airport parking spaces for an additional fee

Our accommodation(s)

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  5,123 reviews

Customer review rating 5.0/5

Graeme F. Families - Confirmed reviews ALL

We had our family fly down from Tauranga at Easter to stay the night before our family trip to Sydney. Kaylee kindly put everyone on the same floor which we really appreciated and Samantha kindly gave 3 of the 6 rooms a 3pm checkout which was just fantastic as we flying out on the Emirates plane leaving around 6.20 pm. Then we booked a table for all 15 of us and Subina for Breakfast set up the table beautifully along the back of the Restaurant so the Grandchildren could see the planes take off. We also all enjoyed a great Dinner at Food Exchange in the Hotel. We highly recommend our favourite Hotel in N.Z !

Dear Graeme F., Thank you for your delightful feedback regarding your recent stay with us. We are thrilled to hear that your family visit during Easter was a memorable one and that our team members, Kaylee and Samantha, contributed positively to your experience. It is gratifying to know that the room arrangements and late checkout were beneficial for your travel plans. We are also pleased that you enjoyed the breakfast setup arranged by Subina, as well as your dining experience at the Food Exchange. Creating memorable moments for our guests is our utmost priority, and it is wonderful to hear that you and your family felt well taken care of during your visit. We appreciate your recommendation and look forward to welcoming you back to Novotel Christchurch Airport in the future. Best regards, Novotel Christchurch Airport

Customer review rating 4.5/5

Krystin M. Couples - Confirmed reviews ALL

Great location

Dear Krystin M., Thank you for your positive feedback regarding our location. We are pleased to hear it contributed to your experience at Novotel Christchurch Airport. Goodbye and best regards, Novotel Christchurch Airport

Customer review rating 4.5/5

John S. Couples - Confirmed reviews ALL

Just an overnight with dinner and breakfast. Staff were great but the hotel dining arrangements were much busier than expected. Dinner I can understand but breakfast in the bar area was a bit of surprise and hassle to manage the buffet. Close to the expresso though !

Dear John S., Thank you for your positive feedback regarding your stay at Novotel Christchurch Airport. We are pleased to hear that you found our location convenient and the staff attentive. We acknowledge your comments about the dining arrangements during breakfast and appreciate your understanding of the situation. Your input is valuable as it helps us improve our guest experience. Goodbye, Novotel Christchurch Airport

Customer review rating 1.5/5

Maria C. P. Families - Confirmed reviews ALL

We arrived around 11:30 am and were not allowed early check-in, were advised by the check in manager that room was not available. We had to wait until closer to 12:30 pm when we were advised room was ready. Our experience with airport hotels is usually early check-in is available.

Customer review rating 5.0/5

Joena E. Solo - Confirmed reviews ALL

My stay was very short but I had the best sleep ever. The bed was so comfortable.

Dear Joena E., Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed a comfortable stay and had a restful sleep. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Christchurch Airport

Other web-users rate our hotel

  • 3,141 reviews 9.6/10 Location
  • 3,483 reviews 8.6/10 Room
  • 2,883 reviews 8.8/10 Service
  • 22 reviews 7.4/10 WiFi
  • 1,606 reviews 8.1/10 Comfort
  • 1,453 reviews 8.2/10 Food
  • 1,117 reviews 9/10 Cleanliness
  • 757 reviews 8.3/10 Breakfast

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