Novotel Bur Dubai 4 étoiles

Note Avis clients (Note ALL) 4.4/5 969 avis

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Novotel Bur Dubai - Image 1
Novotel Bur Dubai - Image 2
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Dubai Healthcare City, Umm Hurair 2, 385290 DUBAÏ, Emirats Arabes Unis

Description

Les plus de l'hôtel

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Police Lost & Found Compliant Hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi.

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAÏ
Emirats Arabes Unis

GPS:25.233, 55.3208

Téléphone
Fax +971 4 317 9508

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  969 avis

Note TripAdvisor  4.7/5  1 122 avis

Note de service

Note TripAdvisor 5.0/5

Serge K En couple - Avis TripAdvisor

Dear Serge, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Thanks & Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Une clef..une chambre....un lit fait à minima!!!

Note TripAdvisor 2.0/5

vivianeh522 Avis TripAdvisor

Dear Vivianeh, Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. We lament that your experience did not meet your expectations, our sincerest apologies to this. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Note Avis clients 1.0/5

Anonyme En famille - Avis confirmés ALL

Dear Aynoah M., Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, and we are truly sorry that your experience did not meet your expectations. Cleanliness and guest comfort are our top priorities, and we regret that the condition of your room, the shower drainage, and the towel replacement did not meet the standards we strive for. We will be addressing these concerns with our housekeeping and maintenance teams to ensure these issues are resolved promptly. We also apologize for the lack of responsiveness and friendliness you experienced at the front desk, and we will work with our team to improve in this area. Your feedback is crucial to us, and we hope to have the opportunity to regain your trust in the future. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Un accueil sympathique et plein de bonne volonté

Note Avis clients 5.0/5

Anonyme En famille - Avis confirmés ALL

Dear Pascal C., Thank you for taking the time to share your experience to us following your stay at Novotel Bur Dubai. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Chambre familiale au top

Note Avis clients 3.5/5

Melanie P. En famille - Avis confirmés ALL

Dear Melanie P., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location just two minutes from the metro, the cleanliness of the hotel, and the quality of our breakfast buffet. It is also wonderful to know that our team made your stay more pleasant with impeccable service and personalized attention. Your kind words are truly appreciated. We apologize, however, for the inconveniences you experienced with room service and the issues with towels and bath mats not being restocked properly. This is not the standard we aim to maintain, and we will address these concerns with our team to ensure improvements are made. We hope to have the pleasure of welcoming you back to Novotel Bur Dubai for an even better experience. If there is anything else we can assist you with, please feel free to reach out. Thank you once again for your valuable feedback and for choosing to stay with us. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 720 avis 9.2/10 Site
  • 1 227 avis 8.1/10 Chambre
  • 2 966 avis 9.3/10 Service
  • 10 avis 7.1/10 Internet
  • 766 avis 8.2/10 Propreté
  • 379 avis 7.9/10 Petit déjeuner
  • 374 avis 9.4/10 Ambiance
  • 12 avis 8.7/10 Développement durable

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