Sofitel Kuala Lumpur Damansara 5 stars

Customer review rating (ALL Rating) 4.4/5 2,274 reviews

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Description

Hotel extras

  • Four exquisite food & beverage outlets that blends local flavours with French gastronomy.

  • A comprehensive meeting rooms and ballroom with state-of-the-art facilities.

  • 5 minutes' walk to Pusat Bandar Damansara MRT Station with close proximity to KL Sentral.

  • A luxurious 5-star hotel in one of the most affluent neighborhoods in KL, Damansara Heights.

  • Home to the country's first luxury hotel with a spa that offers hammam by Sofitel Spa.

Our accommodation(s)

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Hotel location

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malaysia

GPS:3.14675, 101.661444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,274 reviews

TripAdvisor Rating  4.5/5  1,528 reviews

Certificate of excellence 2023

Good stay

TripAdvisor rating 4.0/5

Companion98097 Families - TripAdvisor review

Good service overall. Very smiling staff. You Will feel velcome everywhere. A special Thanks to Lalith from Club lounge. Restaurant is good to. Kids love the food. Good selektion to absolut fair Price. Good spacy and clean room. We Will come back👍

Ramadan Trip

Customer review rating 5.0/5

Alfy Families - Confirmed reviews ALL

We decided to choose Sofitel because of its strategic location to travel within places for our Hari Raya shopping. We love the pre-dawn meal (sahur) buffet that was made available. We choosed 2 rooms that can be connected and it was clean upon check in. However, we decided to check out early because as not to miss our flight back home. If we have the opportunity to return back, surely we will do.

Well located.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good and friendly front desk staff

Expected better

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Aircon not working, which is disappointing for a 5 star hotel, no laye check out and the room smelt of smoke. Attempted to call the hotel on a number of occasions and it was either engaged or I was cut off

Good location and beautiful rooms, but with some maintenance issues

Customer review rating 3.5/5

Jay C. Families - Confirmed reviews ALL

Two rooms booked for a family trip. Both were upgraded to junior suites as part of my accorplus gold privileges which was great. Both rooms were very spacious, clean and luxurious but there are a couple of maintenance issues that need to be addressed by having more frequent checks: Room 1 Room door security chain lock not functional Room 2 Bathroom sink plunger not working and stuck in sink. I had to pry it out and keep it on the counter to allow the sink to drain. This would have been obvious to housekeeping so there is no excuse as to why this was not automatically escalated to maintenance prior. Housekeeping could even return the plunger into the sink the next day, requiring me to take it out again. USB charger at desk not functional - not something housekeeping would notice, but something that should be part of a rotational check by maintenance Light above desk flickering - this was intermittent so I can't blame housekeeping or maintenance Swimming pool also had 4 stone "recliners" with built in waterjets so you can lie down and get a hydro massage. But low and behold, all 4 were not functional. Maintenance issues aside, the rooms were very clean and comfortable and service staff were top notch.

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Other web-users rate our hotel

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  • 672 reviews 7.9/10 Comfort
  • 644 reviews 6.9/10 Cleanliness
  • 482 reviews 7.1/10 Breakfast
  • 427 reviews 8.9/10 Vibe

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