Ibis Tijuana Zona Rio

Customer review rating (ALL Rating) 4.3/5 332 reviews

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Description

Hotel extras

  • PET FRIENDLY :¡Hotel que admite mascotas! Se aceptan mascotas de hasta 15 kg

  • FAMILY: Hotel for families! Accommodation for up to 2 adults and 2 children

  • UBICACIÓN: Se encuentra a 15 minutos del Aeropuerto Internacional de Tijuana

  • HANDY CAP: Contamos con habitaciones para handy cap

  • ALIMENTOS: Contamos con restaurante & Bar hasta las 10:00 p.m.

Our accommodation(s)

Hotel location

Ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Mexico

GPS:32.529363, -117.027936

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  332 reviews

TripAdvisor Rating  3.5/5  68 reviews

Good environment

Customer review rating 4.0/5

Jan Solo - Confirmed reviews ALL

A comfortable hotel in a good area. Cleanliness on top and a nice little room with bathroom. I once was locked out of my room because the battery in my door had run out of power. They gave me another room and it was fixed the following day, but it meant that I did not have access to my things for a night. Beside that it was a pleasant stay…

Dear Jan B., We very much appreciate your comments regarding your stay at the ibis Tijuana Zona Rio. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Antonio Rangel

Extremely satisfied

Customer review rating 5.0/5

Magie C. Business - Confirmed reviews ALL

Excellent customer service! Confortable bed and cleaned room and bathroom. Secure underground parking space! We were very satisfied, we actually are planning our second time stay. Sincerely Alex and Maggie.

Dear guedst, We very much appreciate your comments regarding your stay at the Ibis Tijuana Zona Rio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Antonio Rangel

Bad smell in restroom

Customer review rating 3.5/5

Veronica Families - Confirmed reviews ALL

We noticed a bad smell in the restroom that lingered into the room, it smelled like sewer

Estimada Veronica, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Ibis Tijuana Zona Rio. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. José Antonio Rangel

Good

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Everything was ok

Estimada Martha, Le agradecemos enormemente sus comentarios en relación a su estancia en Ibis Tijuana Zona Rio. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estamos seguros que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. José Antonio Rangel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very nice place

Estimado Robert, Le agradecemos enormemente sus comentarios en relación a su estancia en Ibis Tijuana Zona Rio. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estamos seguros que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. José Antonio Rangel

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Other web-users rate our hotel

  • 334 reviews 9.2/10 Location
  • 586 reviews 4.3/10 Room
  • 555 reviews 8.4/10 Service
  • 16 reviews 7.9/10 WiFi
  • 355 reviews 2.6/10 Comfort
  • 321 reviews 6.8/10 Cleanliness
  • 132 reviews 7.6/10 Breakfast
  • 105 reviews 7.4/10 Vibe

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