Ibis Tijuana Zona Rio 3 stars

Customer review rating (ALL Rating) 4.4/5 859 reviews

Ibis Tijuana Zona Rio - Image 1
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Description

Hotel extras

  • PET FRIENDLY :¡Hotel que admite mascotas! Se aceptan mascotas de hasta 15 kg

  • FAMILY: Hotel for families! Accommodation for up to 2 adults and 2 children

  • UBICACIÓN: Se encuentra a 15 minutos del Aeropuerto Internacional de Tijuana

  • HANDY CAP: Contamos con habitaciones para handy cap

  • ALIMENTOS: Contamos con restaurante & Bar hasta las 10:00 p.m.

Our accommodation(s)

Book this hotel
Room 1

Equipped with the new ibis Sweet Beds, ibis rooms have everything you want: two comfortable beds, desk, Wi-Fi, flat screen TV with the best international channels and bathroom with shower.

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Double bed(s)

Hotel location

Ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Mexico

GPS:32.529363, -117.027936

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 144 rooms
  • 8 rooms for people with reduced mobility
  • 144 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

IBIS KITCHEN

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

Cooking style
International
Capacity
80
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

An hour of relaxation at the bar: at any time of the day, everyone gathers around the ibis's bar for a moment's rest.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  859 reviews

Customer review rating 4.0/5

Maricela B. M. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Mark M. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.5/5

Gustavo Z. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.5/5

Veronica Z. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.5/5

Cesar G. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Mark M. Business - Confirmed reviews ALL

Clean, comfortable, and with friendly helpful staff. The food service available and staff has provided a pleasant stay on many occasions now. It takes a team to be successful, many thanks to all, Mark M., M. Home Services.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.5/5

Gustavo Z. Families - Confirmed reviews ALL

Only. Laura front desk was amazing also Carlos..

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.5/5

Veronica Z. Families - Confirmed reviews ALL

Rooms don’t have mini fridge or microwave which would help, the floors were not cleaned well so dusty under beds., no safety shower mat and water splashes out a safety hazard.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.5/5

Cesar G. Couples - Confirmed reviews ALL

Too compact everything

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Luis G. Families - Confirmed reviews ALL

I want to thank Cristina and Hector and the rest of the team who helped me during my stay. They went above and beyond in every aspect to accommodate my friend and I with our stay. Their friendliness, care, respect, and just kindness left an everlasting impact on me and my friend. I could not have accomplished my trip as efficiently as I did without their care, checking up, and again, just kindness. Their help was invaluable and I am glad to have met them. 10 thumbs up.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Gracias Luis, por tus palabras, espero un dia poder volver a saludarte por favor dile a Linda que aca seguimos pendiente de ella y que siempre estaremos para ustedes Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Cesar B. Couples - Confirmed reviews ALL

The hotel is really affordable and convenient. The staff are helpful and the rooms are nice

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Jose L. G. Couples - Confirmed reviews ALL

Great

Customer review rating 5.0/5

Ruth A. Couples - Confirmed reviews ALL

Good experience

Customer review rating 5.0/5

Esther O. Solo - Confirmed reviews ALL

Very clean, service professional good location 100% recommend

Customer review rating 2.0/5

Sandra R. Couples - Confirmed reviews ALL

I do not recommend this hotel

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 0.5/5

Francisco S. Couples - Confirmed reviews ALL

No good

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.0/5

Lizette D. Families - Confirmed reviews ALL

Room was nice only thing that was kind of a bummer was that it could have been cleaner, there was random hairs in the sheets and towels got there really late in the day too.. just those small details the remote didn’t really work so I had to unplug the tv to turn it off a few times to turn it off cause I was too tired& I don’t like to bug staff.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.0/5

Giuliana C. Couples - Confirmed reviews ALL

Wish there was a towel mat in the floor when you shower, a small refrigerator

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.5/5

Ryan W. Families - Confirmed reviews ALL

Located close to dentist 🦷, Costco and tacos 🌮

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.0/5

Ingrid Q. Friends - Confirmed reviews ALL

Personal was very friendly, but room wasn't ready on time, while we waiting for the room, we went out for food, we returned around 5pm, room was ready but no towels at all, we were in shock and frustrated because we want to be ready for a compromise, take shower and they let us know that towels will be available until 7pm, crazy!. After this time, we ask again for towels and 1 towel was delivery to our room, and they still no having towels available. No follow up or any other interest to solve the problem.

Customer review rating 4.0/5

Enns F. M. Business - Confirmed reviews ALL

Wonderful staff

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.5/5

Adrian B. B. Solo - Confirmed reviews ALL

excellent

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.0/5

Shetara O. Friends - Confirmed reviews ALL

The room had a foul order smell and the water was not draining in the shower

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 1.0/5

Hector L. Friends - Confirmed reviews ALL

Dog next door was barking all day and night. Told staff about the noise and there response was thanks for letting us know. That was it.

Other web-users rate our hotel

  • 592 reviews 8.9/10 Location
  • 874 reviews 4.5/10 Room
  • 858 reviews 8.4/10 Service
  • 32 reviews 6.7/10 WiFi
  • 472 reviews 6.1/10 Cleanliness
  • 265 reviews 8.4/10 Breakfast
  • 36 reviews 8.9/10 Bar
  • 15 reviews 0.5/10 Wellness Area

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