Ibis Tijuana Zona Rio

Customer review rating (ALL Rating) 4.0/5 593 reviews

Best price
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Ibis Tijuana Zona Rio - Image 1
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Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio, 22010 TIJUANA, Mexico

Description

ALLSAFE approved hotel

Hotel extras

  • PET FRIENDLY :¡Hotel que admite mascotas! Se aceptan mascotas de hasta 15 kg

  • FAMILY: Hotel for families! Accommodation for up to 2 adults and 2 children

  • UBICACIÓN: Se encuentra a 15 minutos del Aeropuerto Internacional de Tijuana

  • HANDY CAP: Contamos con habitaciones para handy cap

  • ALIMENTOS: Contamos con restaurante & Bar hasta las 10:00 p.m.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Mexico

GPS:32.529363, -117.027936

Telephone
Fax +52 664 512 0600

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  593 reviews

TripAdvisor Rating  3.5/5  61 reviews

Great location

Customer review rating 5.0/5

Sonia Solo - Confirmed reviews ALL

I loved the hotel. the room did not have carpet. Amazing! I felt safe as you need the room card to use the elevator. Location was good. Walking distance to a local outdoor market with a lot of shops, near to a mall and near an area for local clubbing. The hotel has a bar, and a breakfast area, but I didn't used those services. right outside the entrance you have a OXXO super convenient. also, a pharmacy and 2 tacos stand, and 1 currency exchange shop...very comfortable and you have what you need across the street. This was my first time staying here and i look forward to coming back. Thank you!

Dear Sonia W., We very much appreciate your comments regarding your stay at the Ibis Tijuana Zona Rio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Tijuana Team

GOOD STAY, CLOSE TO MY DOCTOR

Customer review rating 5.0/5

Brenda A. Couples - Confirmed reviews ALL

NICE ROOM, WHAT I NEEDED FOR A SHORT STAY

Dear Brenda A., We very much appreciate your comments regarding your stay at the Ibis Tijuana Zona Rio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Tijuana Team

Front desk need training in how to deal with the hotel business

TripAdvisor rating 3.0/5

Bytowngirl TripAdvisor review

The hotel was just as described physically. The small room suited my purpose. There was no shampoo in the shower so I used my own. The maids were good and as far as my experience, were good representatives of this hotel. The morning breakfast staff were also good. Food in abundance. The front desk people however really need some training! They weren't able to tell me of a good place to eat and how to get there on foot or give me any directions from A to B or tell me that the Cultural Centre was just behind the hotel, etc. Taco Franco just across the street and they weren't able to tell me that? My Spanish is pretty good. Their English was minimal. Any question was a bother to them. They should not be in the hotel business. They need training. It's a hotel. Travelers ask questions and for recommendations, directions. That's their job. Next time I'm there I will stay elsewhere.

Estimada Bytowngirl, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Ibis Tijuana Zona Rio. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Apreciamos sinceramente que haya compartido con nosotros este asunto. Equipo de Ibis Tijuana

Nice Stay

Customer review rating 5.0/5

Scottt Friends - Confirmed reviews ALL

Very modern hotel with good air conditioning in a good part of the city for tourists. The staff is very welcoming to answer your questions.

Dear Scott T., We very much appreciate your comments regarding your stay at the Ibis Tijuana Zona Rio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Herrera

excellent location, close to border crossing. no towels in room on arrival though.

Customer review rating 4.5/5

Felipe A. Couples - Confirmed reviews ALL

People are very friendly and nice.

Dear Felipe G., We very much appreciate your comments regarding your stay at the Ibis Tijuana Zona Rio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Equipo de Ibis Tijuana

In partnership with TripAdvisor

Other web-users rate our hotel

  • 384 reviews 8.9/10 Location
  • 788 reviews 3.3/10 Room
  • 617 reviews 7.4/10 Service
  • 12 reviews 6.9/10 WiFi
  • 459 reviews 1.8/10 Comfort
  • 365 reviews 5.3/10 Cleanliness
  • 135 reviews 6.7/10 Breakfast
  • 120 reviews 7/10 Vibe

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Customer review rating (ALL Rating) 4.6/5 (944 reviews)

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.