Ibis Tijuana Zona Rio 3 stars

Customer review rating (ALL Rating) 4.4/5 838 reviews

Best price
guarantee
Ibis Tijuana Zona Rio - Image 1
Ibis Tijuana Zona Rio - Image 2
Ibis Tijuana Zona Rio - Image 3
Ibis Tijuana Zona Rio - Image 4
Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio, 22010 TIJUANA, Mexico

Description

Hotel extras

  • PET FRIENDLY :¡Hotel que admite mascotas! Se aceptan mascotas de hasta 15 kg

  • FAMILY: Hotel for families! Accommodation for up to 2 adults and 2 children

  • UBICACIÓN: Se encuentra a 15 minutos del Aeropuerto Internacional de Tijuana

  • HANDY CAP: Contamos con habitaciones para handy cap

  • ALIMENTOS: Contamos con restaurante & Bar hasta las 10:00 p.m.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Two double beds, WiFi, flat-screen LED TV and bathroom with shower.

Photo out of - Two double beds, WiFi, flat-screen LED TV and bathroom with shower.

Equipped with the new ibis Sweet Beds, ibis rooms have everything you want: two comfortable beds, desk, Wi-Fi, flat screen TV with the best international channels and bathroom with shower.

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

Hotel location

Ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Mexico

GPS:32.529363, -117.027936

Telephone
Fax +52 664 512 0600

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 144 rooms
  • 8 rooms for people with reduced mobility
  • 144 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

IBIS KITCHEN

Photo out of - IBIS KITCHEN

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

Cooking style
International
Capacity
80
Accessibility
Accessible service
22010 Tijuana, Mexico

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

An hour of relaxation at the bar: at any time of the day, everyone gathers around the ibis's bar for a moment's rest.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  838 reviews

Customer review rating 5.0/5

Jose L. G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Ruth A. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Esther O. Solo - Confirmed reviews ALL

Customer review rating 2.0/5

Sandra R. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 0.5/5

Francisco S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Ruth A. Couples - Confirmed reviews ALL

Good experience

Customer review rating 5.0/5

Esther O. Solo - Confirmed reviews ALL

Very clean, service professional good location 100% recommend

Customer review rating 2.0/5

Sandra R. Couples - Confirmed reviews ALL

I do not recommend this hotel

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 0.5/5

Francisco S. Couples - Confirmed reviews ALL

No good

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.0/5

Lizette D. Families - Confirmed reviews ALL

Room was nice only thing that was kind of a bummer was that it could have been cleaner, there was random hairs in the sheets and towels got there really late in the day too.. just those small details the remote didn’t really work so I had to unplug the tv to turn it off a few times to turn it off cause I was too tired& I don’t like to bug staff.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.0/5

Giuliana C. Couples - Confirmed reviews ALL

Wish there was a towel mat in the floor when you shower, a small refrigerator

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.5/5

Ryan W. Families - Confirmed reviews ALL

Located close to dentist 🦷, Costco and tacos 🌮

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.0/5

Ingrid Q. Friends - Confirmed reviews ALL

Personal was very friendly, but room wasn't ready on time, while we waiting for the room, we went out for food, we returned around 5pm, room was ready but no towels at all, we were in shock and frustrated because we want to be ready for a compromise, take shower and they let us know that towels will be available until 7pm, crazy!. After this time, we ask again for towels and 1 towel was delivery to our room, and they still no having towels available. No follow up or any other interest to solve the problem.

Customer review rating 4.0/5

Enns F. M. Business - Confirmed reviews ALL

Wonderful staff

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.5/5

Adrian B. B. Solo - Confirmed reviews ALL

excellent

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.0/5

Shetara O. Friends - Confirmed reviews ALL

The room had a foul order smell and the water was not draining in the shower

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 1.0/5

Hector L. Friends - Confirmed reviews ALL

Dog next door was barking all day and night. Told staff about the noise and there response was thanks for letting us know. That was it.

Customer review rating 5.0/5

Comaine N. Families - Confirmed reviews ALL

Well located, clean rooms, friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Sandoval J. Solo - Confirmed reviews ALL

I frequently stay at this hotel and I will keep staying here because it’s very clean and the staff are very friendly and helpful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 0.5/5

Robert T. Couples - Confirmed reviews ALL

Room was tiny no wash cloths or hand towels not even an extra towel to put down on floor in front of the shower.i called the front desk they said they would bring me an extra towel that neve happened. I don't like to be lied to.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Jonathan D. M. A. Solo - Confirmed reviews ALL

Everything went well check in and out was fast and easy. The staff was great everyone friendly and great service. Breakfast was great as well no complaints rooms clean and comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.0/5

Alan R. C. H. Solo - Confirmed reviews ALL

Good location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Christina S. Friends - Confirmed reviews ALL

Great staff, clean rooms, located near all food and activities.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 2.0/5

Virginia T. Families - Confirmed reviews ALL

There was no a hairdryer in my room. When I asked about it nobody ever showed up to give me one. We asked for late check out at the front desk. But when the day came, three ladies knocked on our door as though they didn't communicate it to the rest of the team. Lastly the showerhead was not good and it sprayed water all over and towards the floor. We also didn't get a bath rug which was weird. The only two thing that saved this hotel was the great location and the free underground parking.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Other web-users rate our hotel

  • 595 reviews 8.9/10 Location
  • 868 reviews 4.5/10 Room
  • 855 reviews 8.4/10 Service
  • 32 reviews 6.5/10 WiFi
  • 471 reviews 6.2/10 Cleanliness
  • 264 reviews 8.4/10 Breakfast
  • 37 reviews 8.9/10 Bar
  • 15 reviews 0.4/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Tijuana Hotels