Ibis Tijuana Zona Rio 3 stars

Customer review rating (ALL Rating) 4.5/5 356 reviews

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Description

Hotel extras

  • PET FRIENDLY :¡Hotel que admite mascotas! Se aceptan mascotas de hasta 15 kg

  • FAMILY: Hotel for families! Accommodation for up to 2 adults and 2 children

  • UBICACIÓN: Se encuentra a 15 minutos del Aeropuerto Internacional de Tijuana

  • HANDY CAP: Contamos con habitaciones para handy cap

  • ALIMENTOS: Contamos con restaurante & Bar hasta las 10:00 p.m.

Our accommodation(s)

Hotel location

Ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Mexico

GPS:32.529363, -117.027936

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  356 reviews

TripAdvisor Rating  3.8/5  80 reviews

Customer review rating 4.5/5

Arevalos R. Families - Confirmed reviews ALL

We had a great experience. The hotel is clean and it is not in a noisy area. There are many amenities within walking distance of the hotel. We felt safe and secure throughout our entire stay. The lounge was clean and the bartender was friendly and attentive. The breakfast buffet was fresh and hot and it was a great way to start our day. On our next trip to Tijuana we will book again with Hotel Ibis.

Estimado R.: Muchas gracias por tomarse el tiempo de compartir su experiencia en Ibis Tijuana y más aún le agradecemos compartir tan buenos comentarios de su estancia, nos motiva a continuar con nuestro esfuerzo por cumplir sus expectativas de confort y descanso con un servicio cálido y agradable. Esperamos tener la oportunidad de atenderlo nuevamente en esta su casa en Tijuana. Saludos! José Antonio Rangel

Customer review rating 2.5/5

Orozco G. P. Business - Confirmed reviews ALL

Although well located and affordable. The Shower wasnt in good condition, didnt like not having an iron in the room but had to iron my clothes in the hallway with the shared one, and the breakfast fruit was soggy and you cant tell it was a few days old. Rather a smaller and more basic menu but of better quality.

Dear P.: Thank you for taking the time to tell us about your experience at the Ibis Tijuana.  I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.  Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, José Antonio Rangel

Customer review rating 5.0/5

Mireya B. Business - Confirmed reviews ALL

I loved my stay at Ibis! The room was clean, well maintained and a perfect size. It had a closet, a perfect size bathroom counter for toiletries, a decent bed, a bench for luggage, and a desk with a chair. The only negative is that there’s a gap between the shower door and wall that wets the bathroom floor when you shower.

Dear Mireya: We very much appreciate your comments regarding your stay at the Ibis Tijuana.  I will share your comments with our team.  I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Antonio Rangel

Customer review rating 3.5/5

John D. Couples - Confirmed reviews ALL

Wi-fi problems. To connect I had to leave my room to find a strong signal, and I never got a good connection in my room.

Dear John: Thank you for taking the time to tell us about your experience at the Ibis Tijuana.  I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.  Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, José Antonio Rangel

Customer review rating 5.0/5

Juan L. Families - Confirmed reviews ALL

Well located and perfect for getting around Tijuana. The hotel offered a comfortable stay with clean rooms, friendly staff, and everything I needed for a smooth weekend. I’d definitely stay here again.

Dear Juan: We very much appreciate your comments regarding your stay at the Ibis Tijuana.  It is always a pleasure to receive positive feedback. I will share your comments with our team.  I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Antonio Rangel

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Other web-users rate our hotel

  • 430 reviews 8.9/10 Location
  • 647 reviews 4.6/10 Room
  • 648 reviews 8.2/10 Service
  • 28 reviews 6.3/10 WiFi
  • 360 reviews 6.8/10 Cleanliness
  • 353 reviews 3/10 Comfort
  • 182 reviews 8.7/10 Breakfast
  • 109 reviews 8.2/10 Food

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