Ibis Tijuana Zona Rio 3 stars

Customer review rating (ALL Rating) 4.5/5 811 reviews

Ibis Tijuana Zona Rio - Image 1
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Description

Hotel extras

  • PET FRIENDLY :¡Hotel que admite mascotas! Se aceptan mascotas de hasta 15 kg

  • FAMILY: Hotel for families! Accommodation for up to 2 adults and 2 children

  • UBICACIÓN: Se encuentra a 15 minutos del Aeropuerto Internacional de Tijuana

  • HANDY CAP: Contamos con habitaciones para handy cap

  • ALIMENTOS: Contamos con restaurante & Bar hasta las 10:00 p.m.

Our accommodation(s)

Book this hotel
Room 1

Equipped with the new ibis Sweet Beds, ibis rooms have everything you want: two comfortable beds, desk, Wi-Fi, flat screen TV with the best international channels and bathroom with shower.

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Double bed(s)

Hotel location

Ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Mexico

GPS:32.529363, -117.027936

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 144 rooms
  • 8 rooms for people with reduced mobility
  • 144 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

IBIS KITCHEN

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

Cooking style
International
Capacity
80
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

An hour of relaxation at the bar: at any time of the day, everyone gathers around the ibis's bar for a moment's rest.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  811 reviews

Customer review rating 1.0/5

Hector L. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Comaine N. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Sandoval J. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 0.5/5

Robert T. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Jonathan D. M. A. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Comaine N. Families - Confirmed reviews ALL

Well located, clean rooms, friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Sandoval J. Solo - Confirmed reviews ALL

I frequently stay at this hotel and I will keep staying here because it’s very clean and the staff are very friendly and helpful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 0.5/5

Robert T. Couples - Confirmed reviews ALL

Room was tiny no wash cloths or hand towels not even an extra towel to put down on floor in front of the shower.i called the front desk they said they would bring me an extra towel that neve happened. I don't like to be lied to.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Jonathan D. M. A. Solo - Confirmed reviews ALL

Everything went well check in and out was fast and easy. The staff was great everyone friendly and great service. Breakfast was great as well no complaints rooms clean and comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.0/5

Alan R. C. H. Solo - Confirmed reviews ALL

Good location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Christina S. Friends - Confirmed reviews ALL

Great staff, clean rooms, located near all food and activities.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 2.0/5

Virginia T. Families - Confirmed reviews ALL

There was no a hairdryer in my room. When I asked about it nobody ever showed up to give me one. We asked for late check out at the front desk. But when the day came, three ladies knocked on our door as though they didn't communicate it to the rest of the team. Lastly the showerhead was not good and it sprayed water all over and towards the floor. We also didn't get a bath rug which was weird. The only two thing that saved this hotel was the great location and the free underground parking.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.0/5

Bigil M. Families - Confirmed reviews ALL

I had a full size-double bed room. Would prefer a Queen beds. There was no fridge or microwave which was a huge problem for us as we had items that required refrigeration. Bathroom has a personal sized shower, small enough for one person to go in and out but not spacious enough for an overweight person (heads up). Rooms are small, overall very nice and comfortable. They offer a buffet style breakfast at a cost and parking is in the basement which was a huge plus! Very safe, clean and convenient! FYI they take major credit cards, no cash. Will definitely stay again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Yozuko R. Couples - Confirmed reviews ALL

The staff is good, same as the building, I’ll be back soon.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Eduardo S. G. Business - Confirmed reviews ALL

I like the bed

Customer review rating 5.0/5

Magie C. Couples - Confirmed reviews ALL

Great!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.5/5

Jose E. Solo - Confirmed reviews ALL

Smooth and easy one complain if any I wish there'd be a early check in option even if paid

Customer review rating 3.5/5

Adeboye O. Couples - Confirmed reviews ALL

How about the toiletries in rooms. No lotion after bath. No face towel. No wash towels. disposable slippers will be great for the wooden floors

Customer review rating 4.5/5

Priscilla B. Families - Confirmed reviews ALL

Everything is literally right nearby

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.0/5

Francisco D. Couples - Confirmed reviews ALL

Basic hotel. Very small. Good breakfast. Great location

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 4.5/5

Maria F. M. A. Friends - Confirmed reviews ALL

It was a really nice experience, all people were really nice. Just a bit of bad odor in the sink water.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Ricardo V. Couples - Confirmed reviews ALL

Clean hotel, friendly staff, breakfast is delicious, clean rooms no complaints.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 3.5/5

Erick V. Couples - Confirmed reviews ALL

Rooms were clean, comfortable, hotel was nice and clean. Well located within walking distance of shopping, restaurants, night life, etc. Shower stall doors didn't operate properly, showerhead in middle of shower was annoying, shower drain was slow and kept backing up. Hand sink stopper was missing and worried about dropping jewelry or items down the drain. Young lady at the bar and breakfast buffet was very pleasant and helpful.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Customer review rating 5.0/5

Tony H. Couples - Confirmed reviews ALL

I Liked it

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Héctor Almaguer Gerente General Hotel Ibis Tijuana Zona Río

Other web-users rate our hotel

  • 578 reviews 8.9/10 Location
  • 816 reviews 4.7/10 Room
  • 837 reviews 8.4/10 Service
  • 32 reviews 4.7/10 WiFi
  • 448 reviews 7.1/10 Cleanliness
  • 257 reviews 8.2/10 Breakfast
  • 40 reviews 9.6/10 Bar
  • 12 reviews 1.7/10 Wellness Area

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