Ibis Tijuana Zona Rio 3 stars

Customer review rating (ALL Rating) 4.5/5 293 reviews

Best price
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Ibis Tijuana Zona Rio - Image 1
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Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio, 22010 TIJUANA, Mexico

Description

Hotel extras

  • PET FRIENDLY :¡Hotel que admite mascotas! Se aceptan mascotas de hasta 15 kg

  • FAMILY: Hotel for families! Accommodation for up to 2 adults and 2 children

  • UBICACIÓN: Se encuentra a 15 minutos del Aeropuerto Internacional de Tijuana

  • HANDY CAP: Contamos con habitaciones para handy cap

  • ALIMENTOS: Contamos con restaurante & Bar hasta las 10:00 p.m.

Our accommodation(s)

Hotel location

Ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Mexico

GPS:32.529363, -117.027936

Telephone
Fax +52 664 512 0600

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  293 reviews

TripAdvisor Rating  3.8/5  77 reviews

Customer review rating 0.5/5

Francisco G. Couples - Confirmed reviews ALL

When my wife and I arrived we liked it the lobby looks nice and clean once we got our room it was nice and what we thought cleaned, but unfortunately my wife was in the restroom and a group of roches came out and scattered, it was discusting the bed sheets had some stains too, then we noticed some really small roches coming out from the bottom of the bed. They offered to give us another room but we wasn't going to be comfortable no more so we decided to come back to LA.

Dear Francisco: Thank you for taking the time to tell us about your experience at the Ibis Tijuana.  I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.  Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, José Antonio Rangel

Customer review rating 5.0/5

Eusebia M. Friends - Confirmed reviews ALL

Nice cozy stay rooms are quite small but neatly clean. Staff is very attentive and I was able to leave my car inside parking lot before my check in time

Dear Eusebia, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our location, the cleanliness of our rooms, and the attentiveness of our staff. We strive to provide a welcoming experience for all our guests. Best regards, José Antonio Rangel

Customer review rating 5.0/5

Sandoval M. Couples - Confirmed reviews ALL

I enjoy staying at this hotel, your staff are very helpful and accommodating. I’ve never had a bad stay

Dear M., Thank you for your kind words regarding your recent stay. We are thrilled to hear that our staff made a positive impression and contributed to your enjoyable experience. It is our aim to provide excellent service, and your feedback reaffirms our commitment. Best regards, José Antonio Rangel

Customer review rating 5.0/5

Alvarez J. Solo - Confirmed reviews ALL

Staff is very friendly, helpful and accommodating

Dear J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team provided you with friendly and accommodating service. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, José Antonio Rangel

Customer review rating 4.0/5

Laura V. B. Business - Confirmed reviews ALL

Estuvo regular

Estimada Laura, Muchas gracias por elegir Ibis Tijuana en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios, le comentamos que para mayor comodidad, contamos con planchas en la recepción disponibles bajo soliciutd de los huéspedes. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo para generar una mejor experiencia. Saludos cordiales, José Antonio Rangel

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Other web-users rate our hotel

  • 390 reviews 8.7/10 Location
  • 579 reviews 4.7/10 Room
  • 579 reviews 8/10 Service
  • 25 reviews 5.9/10 WiFi
  • 324 reviews 7.2/10 Cleanliness
  • 165 reviews 8.7/10 Breakfast
  • 100 reviews 8.2/10 Food
  • 33 reviews 8.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.