ibis Styles Johor Iskandar Puteri 3 stars

Customer review rating (ALL Rating) 4.2/5 1,078 reviews

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Description

Hotel extras

  • 1 all day dining restaurant, 1 Lobby Café & Deli Bar with 4 Meeting Rooms.

  • 10 minutes to LEGOLAND

  • Easy access to North south Highway & Singapore Second link

  • Covered Parking

Our accommodation(s)

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Hotel location

ibis Styles Johor Iskandar Puteri

1 Nusa Sentrum Complex, Jalan SiLC 2:9 SiLC, Kawasan Perindustrian SiLC
79200 JOHOR BAHRU
Malaysia

GPS:1.472139, 103.591225

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

strEATs

A chic restaurant offering a wide spread of Asian and Western cuisine. An All-you-can-eat breakfast buffet combining all the elements of a traditional local and continental breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,078 reviews

Noise Complaint

Customer review rating 0.5/5

R. Solo - Confirmed reviews ALL

I was disturbed by the continuous loud banging noise coming either from the room above or beside me on the first 2 nights of my stay. I would like to seek compensation for this.

Not best location

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

not a good location, very quite place, not well developed location and very far from the known city/town.

Dear Ms Wong W., Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the cleanliness of your room and the service provided by our team. Your compliments truly mean a lot to us, and I will ensure your kind words are shared with the entire team, as they will be thrilled to know their efforts made a positive impact on your stay. Regarding your comments about our location, we understand that it may not be as developed or central as some other areas. However, we see this as one of our unique strengths. Being situated slightly away from the hustle and bustle of town offers a more peaceful and quiet environment, which many of our guests find to be a refreshing escape. Additionally, our proximity to the Tuas Link Highway makes travel convenient for those heading towards Singapore or exploring the surrounding areas. We truly appreciate your feedback, and we hope that the tranquillity and ease of access provided by our location added some value to your stay. Should your travels bring you back to Johor, we would love the opportunity to welcome you again and offer an even more enjoyable experience. Thank you once again, and we wish you safe travels. Warm regards, Kamal Raj Guest Experience Executive

Clean room

Customer review rating 3.5/5

Paul Solo - Confirmed reviews ALL

Location is not the best. It is far from shopping malls. Aircon in the room took about 30-45mins before it cools down.

Dear Mr Paul Hezekiah N., Thank you so much for taking the time to provide us with your feedback regarding your recent stay at Hotel ibis Styles Johor Iskandar Puteri. We are delighted to hear that you had a smooth and seamless booking experience, and that your arrival and check-out processes were effortless. It’s also wonderful to know that you found your room clean and tidy, and that our team provided you with great service. We regret, however, that you experienced an issue with the air conditioning in your room. We fully understand how this may have affected your comfort, and we sincerely apologize for the inconvenience. Please be assured that this matter has been addressed by our team, and we have taken corrective action to ensure a more efficient cooling system for our future guests. We greatly appreciate your positive comments about the overall performance of the hotel and your understanding regarding the air conditioning. Your feedback motivates us to continually improve our services and provide an even better experience for our valued guests like yourself. Thank you again for choosing Hotel ibis Styles Johor Iskandar Puteri. We look forward to welcoming you back for another stay, and should you have any specific preferences for your next visit, please do not hesitate to let us know. Warm regards, Kamal Raj Guest Experience Executive

Friendly Staff

Customer review rating 4.0/5

Cherlin Couples - Confirmed reviews ALL

2nd stay with Ibis Style. Frontline staff are very friendly as usual which is something i like. Rooms were great but we found hair on the bedsheet which we felt abit uneasy about it. A/C seems to be somehow faulty; it wasn't cold enff despite us tuning the temperature to 18 with 3 fan speed. My partner had to climb up to try adjusting the shade so that it would be cooler. But despite all this, it still wasn't cool enff and we had to sleep on top of the blanket. As we return back to the room around 12+ midnight, there shouldn't be any more tech staff around to fix the issue. Did highlight this to the frontline staff during check out, hope your would be able to have it checked before arranging another Guest into the room. The only downside of this would be the location. There's too much pothole along the road. Else everything would be perfect.

Dear Ms Hua Sheng C., Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel ibis Styles Johor Iskandar Puteri. We are delighted to hear that our frontline staff provided you with friendly service, and that your arrival and check-out experiences were smooth and pleasant. We always strive to ensure that every guest feels welcome and well taken care of during their stay. However, we deeply regret that you encountered issues with the air conditioning and cleanliness in your room. We take these concerns very seriously and are committed to providing comfortable and clean accommodations for all our guests. Please accept our sincerest apologies for any inconvenience caused. We are pleased to inform you that the issues you mentioned have been promptly addressed by our team to ensure that they do not occur again. Your feedback is invaluable as it helps us improve our services to better meet your expectations. We truly appreciate your loyalty as a Classic member and look forward to welcoming you back for an even more enjoyable stay in the future. Should you have any special requests or need further assistance during your next visit, please feel free to reach out to us directly. Thank you once again for choosing Hotel ibis Styles Johor Iskandar Puteri. We hope to see you again soon. Warm regards, Kamal Raj Guest Experience Executive

Good location

Customer review rating 4.5/5

Ng Business - Confirmed reviews ALL

Clean and comfortable

Dear Mr Ng C., We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamal Raj Guest Experience Executive

Other web-users rate our hotel

  • 578 reviews 4.4/10 Location
  • 1,053 reviews 8/10 Room
  • 774 reviews 7.9/10 Service
  • 27 reviews 8.4/10 WiFi
  • 726 reviews 8.4/10 Cleanliness
  • 486 reviews 7.2/10 Comfort
  • 448 reviews 6.5/10 Breakfast
  • 290 reviews 9.3/10 Vibe

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