ibis Styles Szczecin Stare Miasto (Old Town) 3 stars

Customer review rating (ALL Rating) 4.8/5 1,451 reviews

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ibis Styles Szczecin Stare Miasto (Old Town) - Image 1
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Panienska 10, 70 535 SZCZECIN, Poland

Description

Hotel extras

  • Parking with docking station for electric vehicles

  • Winestone restaurant with patio and Winebar with private entrance.

  • "Spacious and well-equipped fitness area."

  • Four conference rooms for business and corporate meetings.

  • Located in the city center next to popular sights.

Our accommodation(s)

Hotel location

ibis Styles Szczecin Stare Miasto (Old Town)

Panienska 10
70 535 SZCZECIN
Poland

GPS:53.42598, 14.56138

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

WINESTONE

Our modern Winestone restaurant offers a cozy vibe with a menu combining regional and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,451 reviews

Great place overall

Customer review rating 5.0/5

Ray G. Couples - Confirmed reviews ALL

My experience couldn't have been any better! We got there early just asking if we could leave our bag there and instead of just leaving the bag they gave us a room. From there on the experience was just perfect. The breakfast was exceptional as well.

Dear Ray, Thank you so much for sharing your wonderful feedback! We're thrilled to hear that your experience with us was perfect from the moment you arrived. It’s great to know that we could accommodate your early arrival and that you enjoyed our exceptional breakfast. We hope to welcome you back soon for another fantastic stay! Best regards, Patrycja Arndt Guest Experience Manager

Very upset

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I have stayed in this hotel for more than 30 nights in this year. Before while I having a short time business trip to other city, I can store my spare luggage in the hotel. But this morning the lady rejected my request, make me very inconveniently.

Dear Xun C., Thank you for your feedback. We highly appreciate your loyalty to our hotel. Due to our internal procedures and security measures, we are unable to store luggage for extended periods without the owner's presence. I hope you understand the necessity of these policies. However, after discussing your request with the hotel director, we have agreed to make an exception. Moving forward, during your stays, we will be happy to store your luggage in our luggage room when you're away from the hotel. We always aim to offer a personalized approach to our guests, and I hope this solution will be more convenient for you in the future. Thank you for your understanding, and we look forward to welcoming you again soon. Best regards, Patrycja Arndt Guest Experience Manager

Good location

Customer review rating 2.5/5

Rel Families - Confirmed reviews ALL

Positives: hotel is new and clean, good water pressure in the shower Negatives: No safe in the room, limited place to store luggage/clothing. Toilet paper of very low quality & the toilet paper roll holder is mounted in a way that makes the roll fall down every time when it's used. Breakfast lady with long hair extremely unfriendly - no 'good morning' and rolling eyes when asked question, at 9.30 not all options were available anymore despite serving breakfast till 11, strawberry smoothie undrinkable. (Dark) carpet in a hotel room in 2024 is just a no go. Unclear policies regarding children prices, when booking on all.arcor.com kids under 17 are counted as 'children'. In the next step of the reservation the info occurs 'in the Hotel Ibis Style Szczecin Stare Miasto some of you children are counted as adults', in the hotel itself all children above 11 are treated as adults, so full price at breakfast for every child above 11. Family rooms had no interconnecting doors.

Dear Roman, Thank you for taking the time to share your feedback. We appreciate both your positive comments and the constructive criticism, as it helps us improve. In response to your concerns: Room safe: As a 3-star hotel, our rooms are not equipped with in-room safes. However, we do offer a safe deposit box at the reception for any valuable items, should you need it during your stay. Carpet: The carpet design is inspired by a circus theme, which is part of our unique concept. We understand that this style may not be to everyone's taste, and we respect your preference. Children pricing and breakfast policy: Our pricing policy for children varies across different hotel brands (Novotel, Mercure, ibis Styles, ibis). The age at which children are considered adults for breakfast and other services differs, and we do not have control over these policies. We apologize for any confusion this may have caused. Service at breakfast: We sincerely apologize for the behavior of the breakfast attendant. Please rest assured that we will address this issue with her to ensure a more professional and welcoming attitude in the future. Thank you once again for your feedback. We hope to have the opportunity to welcome you again and provide a more pleasant experience. Best regards, Patrycja Arndt Guest Experience Manager

Tak

Customer review rating 5.0/5

Anna Couples - Confirmed reviews ALL

Super

Szanowna Pani Anno, Dziękujemy za podzielenie się swoją opinią! Bardzo się cieszymy, że Pani pobyt był udany, a nam udało się spełnić oczekiwania. Mamy nadzieję, że podczas kolejnej wizyty w Szczecinie odwiedzi nas Pani ponownie. Zapraszamy! Pozdrawiam serdecznie, Patrycja Arndt Kierownik ds. Satysfakcji Gościa

Located good - bad house keeping

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

My room was made up only once in the stay & coffee facilities were not cleaned in the two days. More variety on the breakfast warm offerings.

Dear Mr. Martin, Thank you for sharing your feedback with us. We are glad to hear that you appreciated our convenient location. However, we are truly sorry that the housekeeping service did not meet your expectations. This is not the standard we aim to provide, and we will address this issue with our housekeeping team to ensure it does not happen again. We also appreciate your suggestion for more variety in the warm breakfast offerings. Your comments will help us improve, and we hope to offer a better experience during your next visit. Sincerely, Patrycja Arndt Guest Experience Manager

Other web-users rate our hotel

  • 1,035 reviews 8.8/10 Location
  • 893 reviews 8.8/10 Room
  • 989 reviews 9.4/10 Service
  • 13 reviews 6.5/10 WiFi
  • 914 reviews 9.4/10 Breakfast
  • 435 reviews 9.8/10 Vibe
  • 304 reviews 9.4/10 Cleanliness
  • 160 reviews 9.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.