Novotel Szczecin Centrum

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Novotel Szczecin Centrum 4 stars

Customer review rating (ALL Rating) 4.4/5 1,004 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 10 minutes to the train station and Bulwar Piastowski

  • High speed wireless Internet throughout the hotel

  • ALLSAFE Certificate

  • Online check-in/Express check-out

  • Summer garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Szczecin Centrum

Al.3 Maja 31
70-215 SZCZECIN
Poland

  • SZCZECIN GLOWNY: 

  • Railway station SZCZECIN GLOWNY:  3, 2 Brama Portowa

  • Tram:  1, 4, 9 Brama Portowa

  • By plane

    BERLIN SCHONEFELD At 188km / 116.82 miles

  • By plane

    BERLIN TEGEL At 145km / 90.11 miles

  • By plane

    BERLIN TEMPELHOF At 130km / 80.79 miles

  • By plane

    GOLENIOW At 40km / 24.86 miles

  • By plane

    GOLENIOW At 40km / 24.86 miles

  • By boat

    SWINOUJSCIE At 90km / 55.93 miles

  • By car

    A6-13 KOLBASKOWO At 15km / 9.32 miles

  • By train

    SZCZECIN GLOWNY At 0.5km / 0.31 miles

GPS:53.423209, 14.550752

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO SQUARE LOUNGE BAR

Our splendid selection of Polish and international dishes will satisfy even the most demanding connoisseurs. A welcoming interior and professional service mean that our restaurant is a unique place. The restaurant is next to the summer garden.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Szczecin Centrum

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,004 reviews

TripAdvisor Rating  4.0/5  868 reviews

Marvelous stay

Customer review rating 5.0/5

Mette D. Families - Confirmed reviews ALL

We have a very good stay at the hotel and your friendly do everything to make the stay good.

Good team, central location

Customer review rating 4.0/5

Maciej Business - Confirmed reviews ALL

All good except for that i was not infomed that gym and spa are under renovation and not accesible

Perfect location, great service, amazing food, especially Fish Soup

Customer review rating 5.0/5

Przemek Business - Confirmed reviews ALL

I stayed at the hotel couple of times and always is making me feel welcome. Rooms are comfortable, clean and tidy. Food at Restuarant is delicious, especially fish soup. Hope to visit them shortly.

Not clean

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

The sheets and the bathroom were not clean.

Good location

Customer review rating 2.5/5

Richard B. Business - Confirmed reviews ALL

My Platinum card was not recognised. Only when I complained did they investigate to see if it was real and could be used for my visit. No upgrade offered. Finally a free beer. Room was on the first floor with a lot of traffic noise.

comofrtable rooms

Customer review rating 3.5/5

Ewa Business - Confirmed reviews ALL

Very comfortable stay. Nice rooms and lovely service. The food however might improve its quality, it used to be better. It was cold, sometimes under-cooked, not labelled.

Well located

Customer review rating 4.0/5

Steven Business - Confirmed reviews ALL

Nice and easy!

Clean, Kindly, good location

Customer review rating 4.0/5

Jang R. Y. Families - Confirmed reviews ALL

WAS GOOD WITH MY FAMILY TO STAY AT THE NOVOTEL IN STETTIN. I WILL VISIT TO NOVOTEL NEXT TIME IN POLEN, BRESLAU AND POZNAN.

well located

Customer review rating 4.0/5

Karolina Business - Confirmed reviews ALL

Extremely hot inside! No option to reduce the temperature!

Well located

Customer review rating 4.5/5

O. H. C. Business - Confirmed reviews ALL

Close to train station and a beautiful river view with a short distance of walk.

All good - thanks

Customer review rating 4.0/5

Andreasrehr Business - Confirmed reviews ALL

All was fine, as expected and last visit as well.

Dear Mr Andreas, We are grateful, that your last stay meet your expectations. We try to do our best to make stay of our guest more comfortable and we're happy it was like that during your last visit. For all good words we want to thank you and promise to keep high level of quality our services. We will looking forward for your future coming, we believe it will be very shortly. All the best and many greetings from all team members of Novotel Szczecin Centrum, Kacper Kulhawik, Guest Experience Manager.

Very noisy

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The windows are not sound proof. It was nearly impossible to sleep dur to the traffic.

Dear Alexandra, We're truly apologize for any inconvenience during your stay and have a problem with sleep. We can assure you, we had much calmer rooms in our hotel and even good location and main city streets in the neighbor can be more tolerable. We promise you to keep for you one of that room, if you'll visit us again, only asked about it during check-in. We wants to offer much more and receive more positive score, so we believe you'll have much better experience with us next visits. Best regards, Kacper Kulhawik, Guest Experience Manager.

Good location close to city center very good transport services just out side.

Customer review rating 5.0/5

Stephen W. Couples - Confirmed reviews ALL

Nice rooms quite good sleep. Clean tidy Resteraunt was good, food good and enough. Nice cocktail bar pleasant. Service Personnel very nice carefor and gives you a warm welcome and good info. Good all around. Thankyou.

Dear Stephen, Thank you so much for your wonderful opinion and every good words you share with us. Your score about us is amazing and we want to send to you many greetings from all Novotel Szczecin Centrum Team. We can't wait for your next visit, so if you planned next journey to Szczecin don't forget about us. Best regards and all the best, Kacper Kulhawik, Guest Experience Manager.

Bad Service

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Room has not been cleaned in one week and garbage not collected

Dear Mr Bora, We apologize for all inconvenience during the stay. We want to inform, that we made room services on request, but it turns when we read your opinion, that you didn't know that and don't have any information from Front Desk. Is it right? We are sorry and promise you to give you special offer if you decided for next reservations in our hotel. Please contact with us on this e-mail address. Best regards and hopefully see you again, Kacper Kulhawik, Guest Experience Manager.

Lack of Points

Customer review rating 3.0/5

Mateusz S. Couples - Confirmed reviews ALL

I made a reservation to have a good time and get the reward points. I was rebooked from Ibis to Novotel due to overbooking, but I was deprived of points on that stay.

Dear Mateusz, We are sorry about your bad feelings of your stay, but we regret, that your main point of view is receiving a loyalty points. It's a process and point should be automatic transfer on your account during 2 weeks after the visit. We checked is it everything fine and you should already receive your points. If there will be still a problem please contact with us on that e-mail address. We believe you'll find more positive things next visits and we invite you to make new reservations in the future. Best regards, Kacper Kulhawik, Guest Experience Manager.

Customer review rating 4.5/5

Tomasz Business - Confirmed reviews ALL

Hotel, location is all fine - except reception approach.

sound insulation

TripAdvisor rating 3.0/5

Wim M Business - TripAdvisor review

Dear, I mostly value and appreciate Accors accomodation. That was not the case during my last two trips, Poznan and Sczeczin. Both were on weekend days, despite a far from fully booked hotel rooms were given on street side. In Sczeczin it concerns room 348, where you here literally every movement on the very loud public street below. Above that, I got a standard room but prebooked a family room to have a bit more space. That latter appeared not to be available. More attention to service should be given and frankly, the poor sound insulation in both hotels will keep me from visiting them again.

Dear Guest, Thank you for sharing with us your mind and leave your comment after the stay. We can only answer for your experience in Szczecin and we promise to check the problem with the windows. We can firmly state, that we have all the time very high frequency and sometimes it's very difficult to wish all request from our guests. However we promise you the most quite room, if you'll decide to visit us again. Best regards,

Not a 4 star anymore

TripAdvisor rating 2.0/5

Allan333jen TripAdvisor review

I been coming to novotel in Szczecin for 12 years and i have been Happy about this but this year all was change. We came to the hotel after driving 9 hours and just want to swim but the pool was close and have been for 18 months, dont know why we dont get a note about this course this was something my chillden was looking forward to. In-sted i have to buy access to Radissons swimmingpool, not ok. Then the breakfest was nothing like it was before, i dont know if is becurse guest from another 2 star hotel is also having breakfest there, but for a 4 star is was not good. So until this is fixed i Think this is a 2 star hotel and the prices could be like this, and atleast teel guest before the come that there is no pool and buffet are not what is was, the new rooms was very fine.

We are really disappointed about very low score from your side and so disappointed of your words about our facility. Pool is closed since long time for several reasons and until further notice and you can read it in all booking channel and receive that kind of information if you'll contact direct with us. If you'll planned next trip to Szczecin you can call to us and receive alll details you needs about the stay. We don't change a bit in other case, but if you think different we need to accept it. Hopefully next stay will meet your expectations more, than last time. Best regards,

Never again at my Favorite Hotel

TripAdvisor rating 2.0/5

Chuck M Business - TripAdvisor review

Fortunately my big guy will never potty inappropriately, but that is certainly not true of most pets. The breakfast was a joke. Too many guests trying to be served by rude, nasty faced, employees. Guests could not touch any of the food products, which were doled out in tiny amounts by the staff, and Guests were not allowed to see what was available in the steam trays. The service was described by the manager on staff as requires by Covid, which everyone agrees with, but the coffee and juice machines were touched by everyone standing in line.

Staff at the front desk seemed annoyed no hello or good day at check in

TripAdvisor rating 2.0/5

RalphHeilmann Solo travel - TripAdvisor review

The room was not really clean, the room was partially damaged. Feedback on cleanliness has often been given in the past, never a reaction from the hotel yet not seems to take this feedback. What made me particularly disappointed, that here as a guest of the once every month there will be nocturnal welcome. As at the last stay no welcome at the front desk.

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