Novotel Szczecin Centrum Hotel 4 stars

Check-in was fast and the staff was very nice, answering other questions we had. Our Accor status was recognized with complimentary drink at the bar that we took prior to get a light dinner at the restaurant. Bar/restaurant staff was very nice and accommodating for dietary requirements. Food was delicious. One small improvement would be to update your listing on the Accor website to show that you accept pet for a fee. Accor does not show this option, unlike several other Accor hotel, so we had to call to confirm, and we could not book the pet fee online (was easily added by your staff at check-in). Friction less booking and search is important.

well located, clean, nice experiance, everything I wanted. loved the free water & tea provided in the room :-)

Missing service a corting to update of Mini bar, cleaning...

Nice and comfortable hotel, in the center of Szczecin, close to city center, commercial center, shops, and restaurants. The room was nice, comfortable, with a very nice bathroom, and large bed. Excellent breakfast. The hotel has also its own parking, which is convenient. Nice and professional team !

I liked the room, I would say nicer than Novotel average. Everything was clean, everything worked fine. The staff was nice and professional. The parking garage is accessible only for guests of Novotel and Ibis, which gives good security. The location of the hotel is also good, pretty close to the main attractions of the city and the business areas. The street noise was loud also during the night, that impacted my sleep - I had a room to the main street and that is the only reason why I give only 8/10

I have visited Novotel Szczecin several times already. Always find the same nice atmosphere, one of few family rooms on 1-st floor. Our 4-years old son, who loves to travel recognize Novotel branch and feel here at home. Good quality is offered for reasonable price. As an silver loyalty card owner I appreciate welcome drink and possibility of late check out, important for us due to return train departing late afternoon.

Lovely hotel near the train station Great food at the restaurant and fantastic breakfast Staff helpful and nice Room clean and new We really enjoyed the stay!!! Thank you so much guys

Good

Hotel staff are amazing, very professional and attentive. Nothing is too much trouble. Always a welcome gift.

Very nice stay. Good breakfast. But unfortunately pool was closed because of renovation and nobody tell us about this before we decide to stay. And that was important because it was typical family stay with kids.

Dear, I mostly value and appreciate Accors accomodation. That was not the case during my last two trips, Poznan and Sczeczin. Both were on weekend days, despite a far from fully booked hotel rooms were given on street side. In Sczeczin it concerns room 348, where you here literally every movement on the very loud public street below. Above that, I got a standard room but prebooked a family room to have a bit more space. That latter appeared not to be available. More attention to service should be given and frankly, the poor sound insulation in both hotels will keep me from visiting them again.

I been coming to novotel in Szczecin for 12 years and i have been Happy about this but this year all was change. We came to the hotel after driving 9 hours and just want to swim but the pool was close and have been for 18 months, dont know why we dont get a note about this course this was something my chillden was looking forward to. In-sted i have to buy access to Radissons swimmingpool, not ok. Then the breakfest was nothing like it was before, i dont know if is becurse guest from another 2 star hotel is also having breakfest there, but for a 4 star is was not good. So until this is fixed i Think this is a 2 star hotel and the prices could be like this, and atleast teel guest before the come that there is no pool and buffet are not what is was, the new rooms was very fine.

Fortunately my big guy will never potty inappropriately, but that is certainly not true of most pets. The breakfast was a joke. Too many guests trying to be served by rude, nasty faced, employees. Guests could not touch any of the food products, which were doled out in tiny amounts by the staff, and Guests were not allowed to see what was available in the steam trays. The service was described by the manager on staff as requires by Covid, which everyone agrees with, but the coffee and juice machines were touched by everyone standing in line.

The room was not really clean, the room was partially damaged. Feedback on cleanliness has often been given in the past, never a reaction from the hotel yet not seems to take this feedback. What made me particularly disappointed, that here as a guest of the once every month there will be nocturnal welcome. As at the last stay no welcome at the front desk.

Stayed at Novotel for a couple of days. The hotel itself is as advertised, spacious rooms, clean etc. What really stood out was the friendly stuff: always helpful, giving great recommendations and trying their best to feel welcome in Szczechin. Great!