Novotel Szczecin Centrum Hotel 4 stars

I got sweet gift-, It was nice! And I got Voucher for a drink for free- I didn’t use

they do not offer slippers which is very strange like a 4 star hotel I asked about slippers and they asked me to buy it , the break fast is not good , for example the orange juice was not real oranges juice food not good kindly improve on the break fast menu a 4 star hotel should have something good not like 2 star hotel.

I only spent there a few hours to sleep and had a rushed breakfast next morning but it was a nice experience. Clean room, helpful and kind desk staff and tasty breakfast obeying the pandemic restrictions.

Everything was great. I would stay there again

The registration process took longer than expected (10 minutes?!). I reserved two rooms, one on my name, one for my colleague. Room cards should be prepared, then I would just need to fill out the registation sheet. Even the long-term park ticket didn't work although the counter had registered it. This caused trouble when exiting the garage and it doesn't work (the security guy on the phone really didn't react after two calls from the barrier phone.

Breakfast was so poor, nothing good to Pick, items was not there anymore and alot of stuff they removed Ac in room was broken had to change room. Had to ask 3-4 times about technician

Novotel is a known brand and they keep the standard in Szczecin. The overall experience was s bit different because of the pandemic, but it is not the hotel's fault. I have stayed at better Novotels, but this one was very good as well.

Hotel is clean, we felt safe there. Location is perfect, close to the railway station and city center. Stuff is professional and helpful.

Although the staff was very nice, the hotel is a bit old and does not seem to meet modern 4-star hotel standards. It seems like it was refurbished not long ago, but its only at first glimpse. It was relatively clean, but the details like bathroom, elevator, halls were a bit too shady for a modern hotel. Understanding the Covid situation and complications, more effort could have been done regarding the breakfast.

We have been at your hotel 5 times before, but this time will be the last. The room was very good and good looking. We have 5 nights and not one time the room has been cleaned. 1 times i catch the girl in the area and got som new towels and some coffee. Our last hole day our sign with cleaning was taking away, and yes - but no, we have got new towels AND THAT WAS ALL. There was thick dust and when i had to use the kettle i got hold of a greasy handle. In this time with Corona isnt it okay. Im so sorry to bee so negative, but it is the feeling I have. The bar was earlier very cozy, but now it looks more like buisness area.

Air condition was not working and the street outside is very, very noisy - so quite difficult to get a decent sleep

My last stay was nearly 3 weeks. In that period they do not change the linen on the bed.

Friendly and professional staff and nice clean rooms. Good location and private secure parking.

The location is perfect, close by everything. Parking-garage is handy. Rooms are okay. The food in the restaurant is very good! Friendly personnel.

Excellent customer service. I would highly reccomend and I plan on staying again.