Ibis budget Bremen city center 0 star

Dear Thansita, Thank you for sharing your detailed feedback about your recent stay with us. We are truly sorry to hear that some aspects of your stay did not meet your expectations. Our team strives to provide equal and respectful service to all guests, and we take your comments about the reception experience very seriously. While we cannot comment on specific staff interactions, we would like to emphasize that our multilingual team receives regular training to ensure professional service standards. We appreciate you highlighting the importance of attentive customer care, particularly during check-in processes. Our 24-hour reception team is always available to assist guests directly with any concerns that may arise during their stay. We hope that you will allow us the opportunity to welcome you back in the future. Best regards, Your Team of Ibis Budget Bremen City Center

Dear Manuella, We thank you for taking the time to share your feedback. We’re pleased to hear you found our online booking system straightforward and efficient during your business trip preparation. However, we regret the noise disturbances impacted your rest and that room amenities didn’t fully meet your needs. While our soundproof rooms with double-glazed windows typically minimize external noise, we’ll review this case internally. Hairdryers are always available at reception upon request, and we appreciate you highlighting this oversight. Nonetheless, we hope our central location near Bremen Central Station provided convenient access to your destinations throughout the city. We certainly hope that we can welcome you back again. Best regards, Your Team of Ibis Budget Bremen City Center

Dear Vishal, We thank you for your kind review. We appreciate you highlighting your experience through our ALL app. Our team takes pride in maintaining spotless accommodations and delivering courteous service to all guests. Should you need anything during your stay, our 24-hour reception remains available despite its sixth-floor location. That said, we regret any inconvenience caused by our reception’s placement. Our elevators operate round-the-clock to ensure easy access for all visitors. Finally, we’re delighted our central position near Bremen Hauptbahnhof proved convenient for your business travels. The walkable distance to historic sites remains a favorite among our guests. We look forward to welcoming you back on future occasions. Best wishes, Your Team of Ibis Budget Bremen City Center

Dear Clayton, Thank you very much for this kind review of your recent stay. We’re delighted our central location near Bremen Central Station made your stay convenient for exploring the city. It’s wonderful you appreciated the cleanliness of your room and found the bed comfortable – our team takes pride in maintaining these standards for every guest. We look forward to welcoming you again. Best wishes, Your Team of Ibis Budget Bremen City Center