Mercure Hotel Dortmund Centrum

Customer review rating (ALL Rating) 4.0/5 418 reviews

Mercure Hotel Dortmund Centrum - Image 1
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Description

Hotel extras

  • Direct proximity to the concert hall, opera house and soccer museum

  • Generously equipped Privilege rooms including free water and Nespresso machine

  • Our "Fortune" bar invites you to a wide selection of cocktails & small bites.

  • 8 air-conditioned, multi-functional meeting rooms with natural light for up to 100 people

Our accommodation(s)

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Hotel location

Mercure Hotel Dortmund Centrum

Olpe 2
44135 DORTMUND
Germany

GPS:51.512047, 7.467771

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

BRASSERIE

Be surprised at how elegantly our brasserie reinterprets Westphalian cuisine: traditionally rooted, with modern refinement. International specialties are also enjoyed on our plates, whether in the cozy winter garden

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  418 reviews

TripAdvisor Rating  3.7/5  421 reviews

Customer review rating 4.5/5

Robert W. Business - Confirmed reviews ALL

Great location, great service.

Dear Robert W., Thank you for your kind words regarding our location and service. We are delighted to hear that you had a positive experience during your stay with us. Best regards, Mercure Hotel Dortmund Centrum

nice as always

Customer review rating 4.0/5

Robert W. Business - Confirmed reviews ALL

room heat setting is confusing. i wanted it to stay at 19 but it would change to lower and cold! breakfast room was very crowded one of the mornings. otherwise all good!! nice breakfast buffet. very nice Christmas decorations!!!

Wonderful stay with xmas fun

Customer review rating 5.0/5

Patricia R. B. Couples - Confirmed reviews ALL

We had a lovely stay in a privelege room 217! And we had a great view of the Weihnachtsbaum. Bed was wonderful and comfortable!

Poor service, statisfied about room

Customer review rating 3.0/5

Caroline Families - Confirmed reviews ALL

We were happy with the room, even though the bathroom is outdated. The room was spacious and quiet. The staff and their service was however below my expectations It took the receptionist 8 minutes to ask for help because she didn't know how to allocate my points as a discount. She wasn't friendly or helpful. As in didn't ask if we wanted a king bed or two singles or if we wanted to add breakfast, needed a car spot... was surprised when I said I already checked in online the night before. When returning to the reception because the room had a king bed instead of two twins she basically let her colleague do the job and said she went for a smoke. He didn't believe me when I said I couldn't chose the type of bed when checking in online. And when checking out, I was instructed to leave the cards at the desk as the receptionist when back to the bar to have a chat with his colleagues. We didn't feel welcomed or happy when checking in or out. And no I didn't mention anything at the staff as they didn't care for a minute to even ask. Friendly and helpful man at the bar

Fantastic

Customer review rating 5.0/5

Teemu T. Business - Confirmed reviews ALL

nothing to complain about, and everything was fine <3

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Other web-users rate our hotel

  • 464 reviews 8.8/10 Location
  • 607 reviews 6.5/10 Room
  • 431 reviews 8.2/10 Service
  • 22 reviews 7.4/10 WiFi
  • 278 reviews 5.9/10 Comfort
  • 265 reviews 7.9/10 Breakfast
  • 217 reviews 6/10 Cleanliness
  • 158 reviews 4.4/10 Value

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