For your safety and comfort, we have put in place strict measures and the hotel has been certified by both InDOnesia CARE (Cleanliness, Health, Safety and Environment audit) and ACCOR's ALLSAFE.Restaurants are closed for dine-in but available for room service or/and take away. The lounge is open with social distancing measures in place. The pool and spa is closed as per governmental regulations. The fitness room is closed. However, yoga mats and fitness equipment are available in the room or upon request.

Grand Mercure Jakarta Kemayoran 5 stars

Name: Grand Mercure Jakarta Kemayoran
Address: JAKARTA, 10610, INDONESIA
Telephone: (+62)2122601111
Rating: 4.4

Customer review rating 4.4/5 6,689 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

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+ 24 Services

Grand Mercure Jakarta Kemayoran

Upscale hotel for business and leisure

The hotel provides easy and convenient access to any part of the city and various destinations. Strategically located in Kemayoran business district , Sunter and shopping centers, and closest way to culinary area of Kelapa Gading. Integrated in KemayoranArea, within walking distance to MGK (Mega Glodok Kemayoran), nearby Jakarta International Expo Kemayoran, Bandar Golf Kemayoran, only 5 minutes drive to Kemayoran toll gate and providing easy access to Soekarno Hatta International Airport.

Shopping centers around the hotel for your destination are Mega Glodok Kemayoran (walking distance), Kelapa Gading Shopping Mall only 15 minutes drive (10 km), and Mangga Dua Shopping Mall only 10 minutes drive (4.9 km).

Leisure destinations surrounding the hotel are Ancol Beach 13 minutes drive (6.5 km), Monument National 12 minutes drive (5 km), Sunda Kelapa Harbour 19 minutes drive (10.4km), and Jakarta Old Town only 17 minutes (5.6 km).

Hotel extras

Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.
2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge
Free shuttle service to JIEXPO Kemayoran with schedule applied
Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna
Space parking available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Babysitting on request
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
SOEKARNO HATTA Paying
Languages spoken at the hotel
- English
- French
- Japanese
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing (Paying)
- Ironing room
Cash machine
Concierge

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre
Well-being
- Jacuzzi
- Massage (Paying)
- Sauna
Babysitting on request
Other sports activities
- Billiards/Snooker
- Jogging track

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-23:59:00
- Opening hours : Week-end 00:00-23:59:00

10 Meeting room(s)
Congresses/conventions
- Congress center congrs
- Conventions hotel conven
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Buffet (Extra)
Room service
- Cold snacks
- Hot meals

26 Meeting rooms
Business Center
- Business center with support staff
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 505 rooms
- One room for people with reduced mobility
- No family room
- 30 connecting rooms
- 400 non-smoking rooms
- 28 floors
Languages spoken at the hotel
- Indonesian
- Japanese
- French
- English
Lounge
- waitinglounge
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Entertainment
- Karaoke
- Disco/Nightclub
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Luggage storage
- Luggage storage
Concierge
- Concierge
Safe deposit box at reception
- Safe deposit box at reception

Shuttle
- CGK (Extra)
- SOEKARNO HATTA (Extra)
Basement Area (Extra)
- On site
- 100 parking spaces
- Private
- Parking opened 24/7
- Parking with security service
- Valet parking

Swimming Pool at 8th floor Currently unavailable
- Outside
- On site
FITNES & GYM CENTER Currently unavailable
- On site
- Jacuzzi/Whirlpool bath
- Sauna room

Gift shop/newspaper shop

Services for children
- Play area

Hotel location

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6
Superblok Mega Kemayoran
Kota Baru Bandar Kemayoran
10610 jakarta
indonesia

Tel: +622122601111

Fax: (+62)2122602222

Check-in from 14h00

Check out up to 12h00

U27 : KOTA

By plane
SOEKARNO HATTA At 25km / 15 miles - Shuttle paying
By car
KEMAYORAN TOL GATE At 5km / 8 miles
By train
GAMBIR At 4km / 2 miles

GPS :-6.1536, 106.849698

Our accommodation(s)

Each room features a 42" LED TV with cable TV channels, multimedia connector, mini bar, hairdryer, sofa, safe deposit box and WIFI Internet connection.

Superior Room with 1 Queen Size Bed

Accessible room

Max. number of persons: 2
Area: From 32 m² / 344 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Superior Room with 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 32 m² / 344 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe Room with 1 King Size Bed

Accessible room

Max. number of persons: 2
Area: From 34 m² / 366 sq ft
Views: Pool side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe Room with 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 34 m² / 366 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Classic Room with 1 King Size Bed

Accessible room

Max. number of persons: 2
Area: From 36 m² / 388 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Classic Room with 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 36 m² / 388 sq ft
Views: Pool side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Executive Room with 1 King Size Bed

Accessible room

Max. number of persons: 2
Area: From 38 m² / 409 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Our restaurants and bars

CATAPPA RESTAURANT

Type of cuisine: International

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

PLUMERIA LOUNGE

Located at the Lobby area with a seating capacity of 148, Landasan Lounge serves a wide variety of beverages with specialty Indonesian beverages, delectable cocktails, international wine selection and afternoon tea.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 1,368 m²
Maximum capacity: 500 people
Maximum banquet capacity: 350 people

Find out more

Hotel grand mercure very nice

Mohamad M. Solo - 13/09/2021 Confirmed reviews ALL

Me already two time stay in hotel grand mercure jakarta kemayoran this good hotel all very2 good n thank very much

Dear Mr. Mohamad m., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Mr. Lalu Aswadi Jaya General Manager

Comfort and safe self quarantine period

Asr Solo - 11/09/2021 Confirmed reviews ALL

Room was upgraded to executive suite which made my self quarantine period more comfortable. Spacious room allowing me to do some exercise freely. Great Indonesian menu. Housekeeping should be offered in early check in time whether guest on self quarantine want to have it or not. I, myself, prefer not to have housekeeping during self quarantine. Overall all services Ok. Thank you.

Dear Ms. Ana Sri R., Thank you very much for taking the time to review your quarantine stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Mr. Lalu Aswadi Jaya General Manager

Well located,good stay

Achmad Z. R. Business - 09/09/2021 Confirmed reviews ALL

Enjoy and satisfied

Dear Mr. Achmad Zainur r., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Great stay with great food

Dominic Business - 08/09/2021 Confirmed reviews ALL

I was staying at this hotel for my mandatory quarantine and got to say that I’m extremely happy with my stay. Food was great with really big portions. Staff was really nice and made sure my stay was comfortable. Overall, Great experience!

Dear Dominic C., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Excellence

Rozi Solo - 07/09/2021 Confirmed reviews ALL

I have good expereince when i am was stay in Grand Mercure kemayoran Jakarta, and i am really apreciete to All sataf who take care and very kindly to all guest , Thank you very much for All.

Dear . K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Good place to stay

I G. N. E. J. S. Solo - 07/09/2021 Confirmed reviews ALL

Room are clean all time

Dear Mr. I Gusti Ngurah Jaya S., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Good stay

Mochamad B. Solo - 06/09/2021 Confirmed reviews ALL

All so far so goods .one thing hot water shower is to colds to slow runing. I hope next time more better

Dear Mr. Mochamad b., Thank you for your time to review us. I want to apologize for the inconvenience and your disappointment during your stay at Grand Mercure Jakarta Kemayoran. I will evaluate this comment with the related division and brief them to make better service quality. Our teams are committed only serve from the heart services to make you feel like that you are on your own home. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Good

Santoso Solo - 06/09/2021 Confirmed reviews ALL

Good

Dear Mr. Santoso C., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Wonderful Staycation

Puguh P. Families - 04/09/2021 Confirmed reviews ALL

We had very good served from the hotel, the room is clean and spacious, the staff well customer oriented and so friendly, thank you very much indeed for Ms. Andinni, Guest Relation was help me out to celebrate my wedding annivesary, the food so delecacy. For sure will return next time.

Dear Mr. Puguh Hanum Jati P., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Mr. Lalu Aswadi Jaya General Manager

excellence

Excelent Solo - 04/09/2021 Confirmed reviews ALL

best service

Dear Anak Agung Sentana P., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Lokasi strategis

Anonymous Business - 03/09/2021 Confirmed reviews ALL

It was comfortable i stayed in GMJK for 7days quarantine

Dear Mr. Aco S., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your quarantine stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Wonderful stay

Anonymous Solo - 02/09/2021 Confirmed reviews ALL

Quarantine 8 days 7 nights. I had a wonderful experience quarantine in this hotel. at first the hotel upgraded my room from superior to classic. thank you so much!. The room was quite big, everything was clean and had good view. love it! . here you can choose the meal whether you like Indonesian, Asian or Western food. everything was on time. great services. Besides, all staffs were friendly and helpfully.

Dear Endah A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Good stay,comfortable atmospher

Kadek Solo - 31/08/2021 Confirmed reviews ALL

Big thanks to mr indra for the great service,to always being passionate,he is hard worker and very helpfull,iam recomended!

Dear Mr. Kadek Revaldi S., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Mr. Lalu Aswadi Jaya General Manager

I P. A. S. Solo - 30/08/2021 Confirmed reviews ALL

Thanks to room service team and room attendant team and also FO team for assist me and give me wonderful service ,provide what I needs ! Specially to Mr. Indra Mr. Syavan and Mr. Candra for kindness service and your 10 out of 10 amazing service! Kept it up !!!!

Dear I Putu Agus S., Greetings from Grand Mercure Jakarta Kemayoran We are very pleased to read that you had such a great experience with us. We are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Jakarta . Sincerely Lalu Aswadi Jaya General Manager

Excellent experience

Anonymous Solo - 30/08/2021 Confirmed reviews ALL

Thank you for the excellent service, it’s a pleasant experience, feel so comfortable and satisfied during I stay.

Dear Mr/Ms. Putu Eka K., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Mr. Lalu Aswadi Jaya General Manager

Splendid Experience

Rusfian K. Couples - 30/08/2021 Confirmed reviews ALL

It always be my second home in town, traveled around Indonesia and stayed in many Accor hotels only Grand Mercure Kemayoran always amaze me with it's hospitality, warmth, and family treatment.. Always love your room and your suites room are amazing.. the view, the ambience, the facilities etc are splendid.. Hope to see you soon Grand Mercure Kemayoran ❤️, my best shout out to Ms Andini ( GRO Staff ) and Front Office team.. and Plumeria team.. you guys are awesome..

Dear Rusfian K., Greetings from Grand Mercure Jakarta Kemayoran We are very pleased to read that you had such a great experience with us. We are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Jakarta . Sincerely Lalu Aswadi Jaya General Manager

Good stay

Rikson O. S. Business - 29/08/2021 Confirmed reviews ALL

From check in fast and efficient with all protocol, room very clean and tidy the most what I love to stay employee friendly especially thank to Capt indra, syavan and Chandra above and beyond expectation for making my experience memorable.. thanks ..

Dear Rikson Ogioga s., Greetings from Grand Mercure Jakarta Kemayoran We are very pleased to read that you had such a great experience with us. We are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Jakarta . Sincerely Lalu Aswadi Jaya General Manager

Excelent

F. A. Business - 29/08/2021 Confirmed reviews ALL

Great

Dear A. F., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

I was there for quarantine, overall very good

Indra B. Business - 29/08/2021 Confirmed reviews ALL

All was good, nice stay. Although did not experience the whole benefits cos I was there for quarantine.

Dear Mr. I Gede Putu Indra B., Thank you very much for your comments regarding your quarantine stay experience at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

The friendliest staff.

valyumi 15/08/2021 TripAdvisor review

Another pleasant stay (4th time) at this hotel, which has the friendliest staff, in particular Pak Indra. Spent 8 days of my quarantine here and another 8 days after the quarantine. The upgraded room was superb. Will definitely come back. Thank you!

Dear Valyumi, We would like to start by thanking you for visiting with us at Grand Mercure Jakarta Kemayoran. We really appreciate you for taking the valuable time to share your experience during your stay with us. We are happy to receive your compliments on us. your goal is the best reward for our staff to strive for the best quality of service. I will share your comments with all staff especially Mr Indra. I am sure that this feedback will be an encouragement to them and all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you on your next visit. Warm Regards, Lalu Aswadi Jaya General manager

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