Grand Mercure Jakarta Kemayoran 5 stars

Customer review rating 4.4/5 5,583 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Grand Mercure Jakarta Kemayoran
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+ 25 Services
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Room 1

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Children's age

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Hotel extras

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Free shuttle service to JIEXPO Kemayoran with schedule applied

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6
Superblok Mega Kemayoran
Kota Baru Bandar Kemayoran
10610
jakarta
indonesia

Tel: +622122601111

Fax: (+62)21/22602222

Check-in from 14h00

Check out up to 12h00

  • U27 :  KOTA

  • By plane

    SOEKARNO HATTA At 25km / 15 miles - Shuttle paying

  • By car

    KEMAYORAN TOL GATE At 5km / 8 miles

  • By train

    GAMBIR At 4km / 2 miles

GPS :-6.1536, 106.849698

Our accommodation(s)

Each room features a 42" LED TV with cable TV channels, multimedia connector, mini bar, hairdryer, sofa, safe deposit box and WIFI Internet connection.

Superior Room with 1 Queen Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Superior Room with 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Room with 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Deluxe Room with 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Classic Room with 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Classic Room with 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Executive Room with 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 38 / 409 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

CATAPPA RESTAURANT

Type of cuisine: International

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLUMERIA LOUNGE

Non contractual photo

Located at the Lobby area with a seating capacity of 148, Landasan Lounge serves a wide variety of beverages with specialty Indonesian beverages, delectable cocktails, international wine selection and afternoon tea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 1,368

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Grand Mercure Jakarta Kemayoran

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,583 reviews

tripadvisor

TripAdvisor Rating 5.0/5

2,599 reviews

ALL GREAT BUT THE MEAL BOX (Quarantine Floor)

Customer review rating 4.4/5

Winta D. Y. Solo - 16/10/2020 Confirmed reviews ALL

I was a non symptoms covid-19 patient. From my perspective the hotel is kind enough to provide special floor for people like me with strict safety protocol and comfort. Everything was great, the room is clean, the staff are very helpfull, nice and patient. My suggestion will be about the meal box quality only. For Quarantine People, think you should consider to have some advise from Nutritionist because your menu provide too much carbo (spaghetty with rice? Not a good combination) while we need more fiber (vegetables and fruits, etc). Overall, except the food, I have a comfort quarantine time here.

Dear Ms. Winta Dewi Y., Thank you for your time to review us. I want to apologize for the inconvenience and your disappointment during your stay at Grand Mercure Jakarta Kemayoran. I will evaluate this comment with the F&B division and brief them to make better service quality especially for the menu of foods. Our teams are committed only serve from the heart services to make you feel like that you are on your own home. Thank you for choosing us and stay safe as always Sincerely, Mr. Lalu Aswadi Jaya General Manager

Stay safe

Customer review rating 4.4/5

Haryanto J. Business - 11/10/2020 Confirmed reviews ALL

Very clean and comfortable

Dear Mr. Haryanto J., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Big hotels

Customer review rating 4.4/5

Jaewoo P. Business - 11/10/2020 Confirmed reviews ALL

Nice lobby, spacious room and very good service from front desk staff

Dear Mr. Jaewoo p., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Good design hotel and friendly services

Customer review rating 4.4/5

Y. B. Business - 26/08/2020 Confirmed reviews ALL

Fast check in and out, reception and bellman are helpful..good food, staff was fast response at lounge and room are clean..will comeback in the meantime

Dear Mr. Yamakawa Y., Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Nice Hotel

Customer review rating 4.4/5

Guchinoto Families - 22/08/2020 Confirmed reviews ALL

Good Lounge. friendly reception staff and other staff in room and lounge.room clean .will come back for sure

Dear Oguchi K., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Lovely Stay

Customer review rating 4.4/5

Wanz Families - 22/08/2020 Confirmed reviews ALL

Even so short stay but the stay was awesome, friendly staff upob check in and out, good food an wonderful room and clean

Dear Goto H., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Top - Notch Services and Facilities

Customer review rating 4.4/5

Jonathan F. K. Families - 19/08/2020 Confirmed reviews ALL

It waa a memorable experiences right from the arrival (check - in process was comprehensive by filling out the Health Declaration Form as well as the Registration Form). Room wise is so spacious and equipped with advanced technology, similarly with the bathroom that has both standing shower and hand held shower. Bathroom amenities was equipped and arranged properly. Up to the departure, they have taken over with professionality and attentiveness to handled so timely. All in all, all the requests was also handled in efficient and very effective. I liked the lobby so much which is very huge, ample of spaces and have calm ambience to it. Restaurant and lounge is also located at the lobby level that looks nice. I do not need to wait for so long time for the lift to get me to the guest room level. I will definitely stay over in Grand Mercure, Jakarta Kemayoran in the near future. Always hoping the best with it.

Dear Jonathan F. K., Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Super place, nice staff.

Customer review rating 4.4/5

Jml Business - 08/08/2020 Confirmed reviews ALL

I stayed for a quarantine/PCR testing and then mulitple after. The hotel is beautiful and the staff are very helpful. Not many places near by but everything you need in in the hotel. The restaurant serves very nice meals.

Dear Jean Marie L., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Wonderful Service

Customer review rating 4.4/5

Kikue K. Business - 01/04/2020 Confirmed reviews ALL

Well.. We are very happy and feel blessed met all of you guys. Very good service attitude, warm greetings at reception and they were very helpful. The room is spacious and very clean

Dear Mr./Mrs. Kikue K., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Great leisure Stay

Customer review rating 4.4/5

Anonymous Business - 01/04/2020 Confirmed reviews ALL

Had a chance to stay at Grand Mercure kemayoran in jakarta. Ot was a great experience and I would definitely stay there again.

Dear Mr./Mrs. Minami S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Ons of the nicest great hotels in Jakarta

Customer review rating 4.4/5

Nanako Y. Business - 01/04/2020 Confirmed reviews ALL

The hotel has a very good location near from airport. And nice city view

Dear Mr./Mrs. Nanako Y., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Nice place

Customer review rating 4.4/5

Yuka N. Business - 30/03/2020 Confirmed reviews ALL

Good location, clean room, good food

Dear Mr. Yuka N., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Best place to stay

Customer review rating 4.4/5

Yoko H. Business - 30/03/2020 Confirmed reviews ALL

very comfortable hotel

Dear Mr./Mrs. Yoko H., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Pleasant stay and well services

Customer review rating 4.4/5

Naga M. Business - 29/03/2020 Confirmed reviews ALL

Pleasant experience for stay in this hotel. Comfortable places and excellent service from all staff. Especially the reception really nice when handle me checkin

Dear Mr./Mrs. Hana N., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Mr. Lalu Aswadi Jaya General Manager

great service for real

Customer review rating 4.4/5

Joshua D. Solo - 29/03/2020 Confirmed reviews ALL

Good ambience, reception was helpful, good food, room fresh and clean

Dear Mr. Yoshua B., Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Excellent service

Customer review rating 4.4/5

Arisa M. Business - 29/03/2020 Confirmed reviews ALL

All staff very nice and helpfull.. The room clean and cozy.

Dear Mr./Mrs. Arisa S., Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Strategic location

Customer review rating 4.4/5

Enami N. Business - 28/03/2020 Confirmed reviews ALL

Clean room, delicious breakfast and dinner, staff very friendly and helpful

Dear Mr. Enami N., Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Mr. Lalu Aswadi Jaya General Manager

Recommended hotel

Customer review rating 4.4/5

Otto Business - 28/03/2020 Confirmed reviews ALL

Room comfortable and nice city view. And fast service for concierge..

Dear Mr. Tsukiha O., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Nice Staff

Customer review rating 4.4/5

Anonymous Business - 28/03/2020 Confirmed reviews ALL

reception really friendly and stay polite

Dear Mr./Mrs. Yukari K., Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Mr. Lalu Aswadi Jaya General Manager

comfort and love to visit

Customer review rating 4.4/5

Anwar S. D. Solo - 27/03/2020 Confirmed reviews ALL

Nice stay in executive room, clean and big, staff are friendly

Dear Mr. Anwar S., Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

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