ibis Styles Jakarta Gajah Mada Hotel 3 stars

TripAdvisor rating 4.0/5 343 reviews
ibis Styles Jakarta Gajah Mada
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Hotel extras

  • Easy access to Jakarta International Expo Kemayoran, Jakarta Old Town, and Taman Impian Jaya

  • 5 minutes walk to Plaza Gajah Mada shopping mall

  • Outdoor swimming pool with courtyard

  • A ballroom with five breakout rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
Leisure and activities
  • Swimming pool
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Jakarta Gajah Mada

Jl Kh Zainul Arifin 5 and 7
Petojo Utara
10130
jakarta
indonesia

Tel: +622163856111

Fax: (+62)21/63856333

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRANS JAKARTA :   BLOK M KOTA SAWAH BESAR

  • By plane

    SOEKARNO HATTA At 24.2km / 15.04 miles - Shuttle paying

  • By train

    GAMBIR At 3km / 1.86 miles

GPS :-6.16015, 106.817563

Our accommodations

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 21
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 21
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 31
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Deluxe Suite 1 Double Bed

  • Max. number of persons: 3
  • Area: From 37
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

STREATS

Type of cuisine: International

Enjoy a true culinary experience in a modern ambience at Streats Restaurant, which has a large selection of Asian and local dishes freshly prepared in front of you.

Lunch

06:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Take a break from the busy city life and immerse yourself in our perfect chill-out haven, while indulging in a fresh and relaxing ambience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 465

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 192 people

Find out more

Our guest reviews for
ibis Styles Jakarta Gajah Mada

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,028 reviews

tripadvisor

TripAdvisor Rating 4.0/5

343 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Feel at home

Customer review rating 4.3/5

Ang T. K. Business - 03/12/2019 Confirmed reviews ALL

It was my first time and it was wonderful experience.

Dear Mr. T. Thank you for the great review of our hotel! We are glad that you have wonderful experience at our hotel ! We hope to see you again very soon. Sincerely, Teuku Rusiansyah General Manager

Nice experience

Customer review rating 4.3/5

Syafrian A. Business - 30/11/2019 Confirmed reviews ALL

Best services

Dear Mr . Syafrian A. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Teuku Rusiansyah General Manager

Helpful, friendly, professional reception staff combine with very clean room makes an enjoyable stay

Customer review rating 4.3/5

Chris P. Solo - 11/11/2019 Confirmed reviews ALL

Very comfortable, reception staff (Eko and Anissa) very helpful and friendly. Room very nice and clean. Breakfast menu quite good in terms of variety and quantity though some staff could be more friendly and helpful. Trainee staff (black and white uniform) work much harder compared to regular staff (orange and black uniform). Price for a small can of Coke a bit outrages

Dear Mr. CHRIS p., Thank you for choosing Ibis Styles Jakarta Gajah Mada to your stay in Jakarta. We are very glad that you enjoyed your stay at our hotel. It was pleasure for our team to deliver the highest service to meet your highest service expectation. Also big thanks for your compliments to Eko and Annisa, It is pleasure to know you were well taken care during your stay. We look forward to welcoming you and you back at Ibis Styles Jakarta Gajah Mada. Sincerely, Teuku Rusiansyah General Manager

SPACIOUS BEDROOM & GREAT VARIETY BREAKFAST = IMPRESSIVE!

TripAdvisor rating 4.0/5

sydneyparis2019 Business - 06/11/2019 TripAdvisor review

On the upside, the bedroom given to me was spacious. The air-conditioning system worked perfectly well. The breakfast was excellent with variety of choices (Continental, Javanese, Indonesian). The room service was unbelievably fast and efficient. - On the downside, the hotel lobby on Saturday night was very stressful as there were many wedding guests lounging around. Some of the children were noisy with parents showed no interest in teaching their children better manners in hotel lobby area. It would be good if hotel staff members can remind the noisy people (children and/or adults) to quiet down, and be a little bit more considerate to other hotel guests. Just a thought.

Dear sydneyparis2019 Thank you for choosing Ibis Styles Jakarta Gajah Mada to your stay in Jakarta. We are glad that you liked the bedroom was spacious, the breakfast was excellent and the service was unbelievably fast and efficient. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Further more,Thank you for your input about the children of other guest were noisy at the corridor floor, We assure that in the future we will remind directly. We hope to welcome you back to our hotel very soon! Sincerely, Teuku Rusiansyah General Manager
Customer review rating 4.3/5

Aditya L. Families - 04/11/2019 Confirmed reviews ALL

Good Service!

Dear Mr. Aditya L. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Teuku Rusiansyah General Manager
Customer review rating 4.3/5

A. Business - 04/11/2019 Confirmed reviews ALL

Overall it was good, but there was a bad experience when I had dinner, I almost swallowed the dish cleaning wire when I ate "wedang", please pay attention to the quality control. That's the only thing that makes me disappointed ...

Dear Pak A., Thank you for taking the time to provide our team with feedback in regards to your recent stay. We have taken careful notes of your feedback regarding your dinner. I would like to sincerely apologize for the inconveniences you may have encountered. This was a highly unusual situation where I’m very sure that this lapse in term of our service quality does not correspond to our standard. Please rest assured that we have immediately evaluated the elements of your concern with our Chef for immediate improvement. At Ibis Styles Jakarta Gajah Mada, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again at Ibis Styles Jakarta Gajah Mada. Sincerely, Teuku Rusiansyah General Manager

Good but needs improvement

TripAdvisor rating 4.0/5

Stanley E Business - 04/11/2019 TripAdvisor review

Located just behind Gaja Madah mall, there is an easy back door access. Room comfortable and large enough. Unfortunately, the toilet leaked on the floor and they couldn't fix it. There were too many mozzies at the lobby and in the restaurant. I had to get some repellent which helped but it was irritating.

Dear Mr.Stanley Thank you for choosing Ibis Styles Jakarta Gajah Mada for your stay in Jakarta. First of all, We are glad that you liked our hotel location and comfortable room. Further more, We do apologize regarding your comment about the leaked toilet in the bathroom, We follow up this issue immediately to departemen concern. We do hope, that on reflection you will allow us the opportunity of looking after you again in the future. Sincerely, Teuku Rusiansyah General Manager
Customer review rating 4.3/5

Hyder Couples - 01/11/2019 Confirmed reviews ALL

It was pleasurable

Dear H., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansya General Manager

machine noise

Customer review rating 4.3/5

Anggoro Families - 17/10/2019 Confirmed reviews ALL

room is good,outside view with big windows,staff is very humble,very nice attitude,everyday they asking to us how hotels comfortable, in the top floor,10th floor,machine noise is disturbing in the first day,i think its outside unit of AC,so,maybe to be considering to replace a good unit,when we complaining to the staff,its good manner to give to us to replace the room with lower floor...for 2nd 3rd 4th day the noise is reducing...i think the staff do some thing for this machine to give us such a comfy....thank you

Dear Mr. R., Thank you for your review to Ibis Styles Jakarta Gajah Mada. We are truly sorry for the experience you had while staying at our hotel. The constant noise and vibration above the chiller issue has been reported to the responsible department to be followed up so it won't happen again on your next stay at Ibis Styles Jakarta Gajah Mada. Once again we apologize for the inconvenience. We hope to serve you better in the near future. Warm Regards, Teuku Rusiansyah General Manager

Simply the best experience

Customer review rating 4.3/5

Terence S. Business - 13/10/2019 Confirmed reviews ALL

It was first class from the start when checking in.. Special thanks to Mr Willy and his team from the front desk for the warmth and superb smile and the upgrade . My sincere thanks for the F n B staff especially to Mr. Firman and his staff Nadia ,Uci, Monica for the extra attention to my Wife . A hotel service of a 5 star quality

Dear Mr. Terence S. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada and Thank you for your loyalty as an accor membership. We are very glad that you enjoyed your stay at our hotel. It was pleasure for our team to deliver the highest service to meet your highest service expectation. Also big thanks for your compliments to Mr. Willy and Mr. Firman as an our managers. Also our staff Nadia, Uci and Monica. It is pleasure to know you were well taken care during your stay. We look forward to welcoming you and your wife at Ibis Styles Jakarta Gajah Mada. Sincerely, Teuku Rusiansyah General Manager

Great value hotel in central Jakarta

Customer review rating 4.3/5

Benni T. Business - 12/10/2019 Confirmed reviews ALL

This hotel is quite clean and have good value of money. The breakfast is fair enough, but can be developed to be more better and variously. The hotel’s location also very strategic, near public transportation, mall and many restaurants nearby. The other suggestion is about the toilet exhaust/suction fan should be more strong to fast remove the odors. But the overall is okay.

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada. We are glad that you liked our hotel location because near public transportation, mall and many restaurants. Further more,your input about breakfast will be deliver to kitchen departement to improve in the future. Also your concern about exhaust at the bathroom will be checked immediately. We do hope, that on reflection you will allow us the opportunity of looking after you again in the future. Sincerely, Teuku Rusiansyah General Manager

Ok

Customer review rating 4.3/5

Coins Couples - 30/09/2019 Confirmed reviews ALL

Good room with affordable price.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Teuku Rusiansyah General Manager

It’s alright.

Customer review rating 4.3/5

Tan Solo - 26/09/2019 Confirmed reviews ALL

Mornings were disturbed by noisy piping that went on for quite awhile. Whilst in the toilet, I could hear one of the neighbors too - he might have had the wrong thing to eat (sounded like from one floor up). Apart from the toilet with some broken/flimsy fittings, room was generally quite good. Would suggest changing to a new toilet seat or sanitize it better.

Dear Mr. O., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah General Manager

Home sweet home

Customer review rating 4.3/5

Teddy Families - 26/09/2019 Confirmed reviews ALL

I was staying here with my family just only for 1 night for my son birthday, we got birthday cake for my son. Thanks to all staff for surprise. Great rooms, great rates and Staff very helpfull and friendly.

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada, specially service from our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

Pleasant

Customer review rating 4.3/5

Edwin Solo - 26/09/2019 Confirmed reviews ALL

Breakfast was great, though a little bit lacking in the variety department. The rest is good; comfy bed and great hot showers.

Dear Mr. E., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada, specially for our breakfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

Happy

Customer review rating 4.3/5

Hutomo Couples - 25/09/2019 Confirmed reviews ALL

Fast check in process, good and clean room, tasty food

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

Room is spacious and decent.

Customer review rating 4.3/5

David Solo - 24/09/2019 Confirmed reviews ALL

Decent for a no-fuss stay.

Dear Mr. David We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

Awesome!

Customer review rating 4.3/5

Safrinaz S. Friends - 22/09/2019 Confirmed reviews ALL

The hotel was great! The food was delicious. The housekeeping staff were great and respected the guest very well. But somehow, our fridge didn’t work that well, as it wasn’t cold. But overall, for the hospitality of the hotel was great and superb!

Dear Ms. S. KAMAL NUR S, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, We do apologize regarding your concern about mini bar, We already passed your comment to departemen concern and follow up immediately. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Teuku Rusiansyah General Manager

Great services but need to improve the facilites

Customer review rating 4.3/5

K. P. Business - 20/09/2019 Confirmed reviews ALL

I usually stay there to supervise the event that our company held. Service was great, if there was anything missing while we were in the meeting room the staff there would very likely to help us but I think the facilities need to be improved such as the Air Conditioner in the meeting would suddenly didn't work thus the meeting room became hot and the lightning in the meeting room wasn't bright enough. I also got some complaint from the attendees that their bedroom smell like a toilet. this maybe because the bathroom's exhaust fan didn't work. Overall it was a good place to have a business trip in this hotel and the staffs are very friendly too.

Dear Ibu K., Thank you for taking the time to review us and for choosing to stay with us for your company event. Firstly, we are glad to know that you enjoyed the hotel services. Regarding the shortcomings you experienced during the event and stay, please accept our sincere apologies as these were not up to our standards. We were performing regular maintenance in the meeting room facilities, however we will take action for the air condition also review the meeting room brightness. And also some bedroom smell, i will ensure our team to solve this problem. Once again thank you for your support to us, and we do hope to welcoming you and your team on next event, and provide better experiences. Sincerely, Teuku Rusiansyah General Manager

everyhting is good but seems it is an old hotel that has uncomfortab factors to stay.

Customer review rating 4.3/5

Fina Friends - 17/09/2019 Confirmed reviews ALL

The room was okay, the bathroom and how spacious it was. However, it used Central AC that was uncomfrotable somehow. the food based on rice wasn't satisfying enough. it was different with bread breakfast stuff, salad and egg that most of them were amazing. I wish they also consider Indonesian guests who eat hearty and full breakfast like me. also, although there was soap bar, it is better to keep soap or shampoo dispenser half full at least. I wish the hotel can change yellow stained towel as I got. it wasn't my first experience staying at hotel but the standard it is set wasn't that good as it is Accor hotels group.

Dear Ms. F., Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah General Manager
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