ibis Pontianak City Center 3 stars

Dear Mrs JENNIFER C., Warmest greetings from ibis Pontianak City Center, Thank you very much for sharing such a wonderful and detailed review of your stay with us. We are delighted to know that you enjoyed our strategic location near the mall and nearby attractions, as well as the variety of breakfast selections. We are especially pleased that you appreciated having traditional Jamu served as part of our breakfast offering. It is also wonderful to hear your kind appreciation for our attentive and welcoming staff, as well as the cleanliness of your room. Your positive feedback is a great encouragement to our entire team and motivates us to continue providing warm hospitality and memorable experiences for our guests. Thank you once again for choosing ibis Pontianak City Center. We are truly happy to know that you had a really nice stay, and we sincerely look forward to welcoming you back on your next visit to Pontianak. Best regards, Dodit Nindyo Hapsoro General Manager

Dear Mr MOHAMMAD Z. M. N., Warmest greetings from ibis Pontianak City Center, Thank you for sharing your positive feedback with us. We are delighted to know that you had a comfortable stay and enjoyed our hotel and its convenient location. Your kind words are truly appreciated and motivate our team to continue providing a pleasant and memorable experience for every guest. We sincerely look forward to welcoming you back to ibis Pontianak City Center on your next visit. Best regards, Dodit Nindyo Hapsoro General Manager

Dear Mr CHRISTOPHER D., Warmest greetings from ibis Pontianak City Center, Thank you for taking the time to share your kind feedback. We are delighted to know that you enjoyed your stay and appreciated the cleanliness of our hotel, the attentiveness of our staff, and the quality of our breakfast. Your positive comments are truly encouraging and inspire our team to continue providing excellent service and a comfortable stay for all our guests. We sincerely look forward to welcoming you back to ibis Pontianak City Center on your next visit. Best regards, Dodit Nindyo Hapsoro General Manager

Dear Mrs HALIMAH J., Warmest greetings from ibis Pontianak City Center, Thank you for your wonderful review and for choosing to stay with us. We are delighted to know that you had a comfortable and enjoyable stay at ibis Pontianak City Center. It is a pleasure to hear that you appreciated our clean rooms, the warm hospitality of our friendly staff, and our strategic location near the mall with plenty of dining options nearby. We are glad that our convenient location contributed to a pleasant experience during your visit. Your kind words are truly appreciated and serve as great motivation for our entire team to continue delivering excellent service and memorable stays for all our guests. We sincerely look forward to welcoming you back to ibis Pontianak City Center on your next visit. Best regards, Dodit Nindyo Hapsoro General Manager

Dear Mrs CHRISTINE M. L., Warmest greetings from ibis Pontianak City Center, Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to know that you had a smooth check-in and check-out experience and appreciated the complete in-room amenities provided during your stay. At the same time, we sincerely apologize for the inconvenience caused by the noise from the nearby service pantry and the housekeeping activities in the early morning. We understand how important a peaceful environment is for a good night's rest, and we regret that this affected your overall experience. We truly appreciate your thoughtful suggestion regarding the use of quieter commercial vacuum cleaners. Your feedback has been shared with our Housekeeping and Management teams for evaluation as we continuously seek ways to improve our guests' comfort and minimize operational noise. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back to ibis Pontianak City Center and provide you with an even more comfortable and restful stay in the future. Best regards, Ulysses Jeffrey General Manager