ibis Pontianak City Center 3 stars

Customer review rating (ALL Rating) 4.6/5 467 reviews

Best price
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ibis Pontianak City Center - Image 1
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Jl Jendral Ahmad Yani No 81, West Kalimantan, 78124 PONTIANAK, Indonesia

Description

Hotel extras

  • Located in the heart of city of Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

Our accommodation(s)

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Hotel location

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.048951, 109.343749

Telephone
Fax +62 21 5744405

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  467 reviews

TripAdvisor Rating  4.8/5  1,067 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Azhari A. A. Families - Confirmed reviews ALL

The rooms are clean with amenities. The hotel is centrally located and next to a mall where you can shop anything under one roof

Dear Mr Azhari A. A., Warmest Greetings from Ibis Pontianak City Center. Thank you for taking the time to share your experience with us Ibis Pontianak City Center. We are pleased that you enjoyed your stay overall and appreciate your kind words. At Ibis Pontianak, we strive to deliver a high-quality, enjoyable experience for all of our guests and your feedback helps us to ensure we are achieving this goal. We have passed on your kind feedback to our team and look forward to welcoming you back in the future. Best Regards, Ricky Coen Arifin General Manager

Customer review rating 4.5/5

Johanes A. S. Business - Confirmed reviews ALL

clean, comfortable and soft

Dear Mr Johanes A. S., Warmest greeting from Ibis Pontianak City Center. Thank you for taking the time to share your experience while staying at our hotel and providing the best review and rating. We are happy that our service has met your expectations. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak. Best Regards, Ricky Coen Arifin General Manager

Customer review rating 5.0/5

Patric C. Y. P. Solo - Confirmed reviews ALL

GOOD EXPERIENCE AND SERVICES

Dear Mr Patric C. Y. P., Warmest Greetings from Ibis Pontianak City Center. Thank you for leaving us such a wonderful review. We are glad that you loved our services, our staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome Ibis Pontianak City Center! Best Regards, Ricky Coen Arifin General Manager

Customer review rating 5.0/5

Jacub K. Families - Confirmed reviews ALL

Tempatnya bagus cocok untuk menginap fasilitas lengkap,berada di pusat kota,view bagus

Bapak Jacub K., Salam hangat dari Ibis Pontianak City Center. Terima kasih telah meluangkan waktu Anda untuk membagikan pengalaman selama menginap di hotel kami dengan meberikan review dan rating terbaik. Kami senang pelayanan kami telah memenuhi harapan Anda, Sudah menjadi prioritas kami untuk mengutamakan pelayanan dan selalu meningkatkan fasilitas Hotel. Kami sangat menantikan kedatangan Anda kembali di Ibis Pontianak City Center. Hormat Saya, Ricky Coen Arifin General Manager

Customer review rating 3.5/5

Dana R. Friends - Confirmed reviews ALL

One of the rooms booked wasn't up to the mark, cigarettes smell

Dear Mr DANA R., Warmest greetings from Ibis Pontianak City Center. Thank you for taking the time to leave a review on your recent stay at Ibis Pontianak City Center. We appreciate the rating you have given especially regarding your inconvenience during your stay at our hotel. For that we apologize for the experience you experienced. We will pay more attention and use your experience as input in improving the quality of service in the future. We sincerely hope that this incident does not limit your desire to return to stay at Ibis Pontianak City Center. Sincerely, Ricky Coen Arifin General Manager

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Other web-users rate our hotel

  • 187 reviews 9.1/10 Location
  • 435 reviews 8.2/10 Room
  • 412 reviews 9.5/10 Service
  • 15 reviews 8.5/10 WiFi
  • 258 reviews 9.3/10 Cleanliness
  • 164 reviews 8.9/10 Amenities
  • 163 reviews 8.5/10 Food
  • 96 reviews 8.2/10 Breakfast

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Mercure Pontianak City Center 4 stars

Customer review rating (ALL Rating) 4.4/5 (257 reviews)

At 859 m

See the hotel
All our hotels in Pontianak

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.