ibis Pontianak City Center 3 stars

Customer review rating (ALL Rating) 4.5/5 523 reviews

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Description

Hotel extras

  • Located in the heart of city of Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

Our accommodation(s)

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Hotel location

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.048951, 109.343749

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  523 reviews

TripAdvisor Rating  5.0/5  928 reviews

Certificate of excellence 2024

Great atmosphere, stunning mosque view, delicious breakfast, and excellent staff. Perfect stay!

TripAdvisor rating 5.0/5

Jatu R Solo travel - TripAdvisor review

I had an excellent stay at Ibis Pontianak City Center! The atmosphere of the hotel is warm and inviting, making it a perfect place to relax. I particularly loved the view of the beautiful Mujahidin Mosque from the hotel—it added a unique and serene touch to my experience. The breakfast was delightful, with a good variety of options to start the day right. The staff were also outstanding—friendly, helpful, and attentive to every need. Overall, it was a perfect stay, and I highly recommend Ibis Pontianak City Center to anyone visiting the area. Can’t wait to come back!

Dear Mr Jatu R Warmest greeting from Ibis Pontianak City Center, Thank you for taking the time to share your experience while staying at our hotel and providing the best review and rating. We are happy that our service has met your expectations. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak. Best Regards, Ricky Coen Arifin General Manager

Good experience

Customer review rating 5.0/5

Hendry Couples - Confirmed reviews ALL

We have very good experience in this hotel, get room upgrade, The room we get also very clean.

Dear Mr HENDRY, Warmest greeting from Ibis Pontianak City Center, Thank you for taking the time to share your experience while staying at our hotel and providing the best review and rating. We are happy that our service has met your expectations. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak. Best Regards, Ricky Coen Arifin General Manager

room comfortable and staff friendly.

Customer review rating 4.5/5

Aslam H. L. B. A. Couples - Confirmed reviews ALL

Good and value to stay at Hotel Ibis, Pontianak.

Dear Mr ASLAM H. L. B. A., Warmest greeting from Ibis Pontianak City Center, Thank you for taking the time to share your experience while staying at our hotel and providing the best review and rating. We are happy that our service has met your expectations. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak. Best Regards, Ricky Coen Arifin General Manager

Our experience while staying at Ibis Hotel.

TripAdvisor rating 5.0/5

Journey25800426245 TripAdvisor review

Staying at Hotel Ibis Pontianak was our first stay because we travelled for our documenter, first impression when we arrived there is the staff in front liner (receptionist) that they were smiling at us and we felt so welcome, check in faster and our room was comfortable, clean, AC was cold, Television, free wifi to use for work, also private bathroom with complete amenities. when we were going to restaurant, staff there also very nice, food for breakfast was varieties and for me it's delicious, staff like sisilia company me and my husband and asking us about our experience,she was nice (her English also good) and asking details questions and for me it's like caring and we really appreciate it. i just want to say that make sure your rooms already booked include breakfast or if isn't you can request while you are check in at reception because it's cheaper than you pay down at restaurant. Overall we really satisfied while staying there.

Dear our valued Guest, Warmest Greetings from Ibis Pontianak Thank you for taking the time to share your experience with us at Ibis Pontianak. We are pleased that you enjoyed your stay overall and appreciate your kind words. At Ibis Pontianak, we strive to deliver a high-quality, enjoyable experience for all of our guests and your feedback helps us to ensure we are achieving this goal. We have passed on your kind feedback to our team and look forward to welcoming you back in the future. Sincerely, Ricky Coen Arifin General Manager

"Good Stay"

Customer review rating 4.5/5

Kusmiyati D. A. A. Business - Confirmed reviews ALL

I always get priority service for the best room upgrade as an Accor member. A varied selection of breakfast menus with great taste. And you can take part in the car free day event, where ibis hotels hold breakfast packages for the general public. Thank you ibis hotel

Dear Mrs KUSMIYATI D., Warmest greeting from Ibis Pontianak City Center, Thank you for taking the time to share your experience while staying at our hotel and providing the best review and rating. We are happy that our service has met your expectations. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak. Best Regards, Ricky Coen Arifin General Manager

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Other web-users rate our hotel

  • 171 reviews 9.1/10 Location
  • 462 reviews 8.7/10 Room
  • 478 reviews 9.4/10 Service
  • 13 reviews 7.4/10 WiFi
  • 282 reviews 9.3/10 Cleanliness
  • 193 reviews 8.9/10 Food
  • 175 reviews 8.7/10 Amenities
  • 135 reviews 8.8/10 Breakfast

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