ibis Pontianak City Center 3 stars

Customer review rating (ALL Rating) 4.5/5 554 reviews

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Description

Hotel extras

  • Located in the heart of city of Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

Our accommodation(s)

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Hotel location

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.048951, 109.343749

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  554 reviews

TripAdvisor Rating  5.0/5  880 reviews

Certificate of excellence 2024

Nice

TripAdvisor rating 5.0/5

Vera M TripAdvisor review

the pillows are very comfortable and clean. The mattress is also soft so your rest is calm and undisturbed. the bathroom is very clean, the shower also functions well..... In the future I will choose this hotel again to stay...............

Dear Mrs Vera M, Warmest Greetings from Ibis Pontianak Thank you for taking the time to share your experience while staying at our hotel by providing the best review and rating. We are happy that our service has met your expectations. We will pay attention to all positive input in the review you provide and review it for better hotel progress. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak. Best Regards, Ricky Coen Arifin General Manager

OUR FIRST KALIMANTAN EXPERIENCES

TripAdvisor rating 4.0/5

Kathleen S TripAdvisor review

STAYING AT THE IBIS PONTIANAK WAS OUR FIRST INTRODUCTION TO KALIMANTAN. WE RECEIVED A WARM FRIENDLY WELCOME FROM THE RECEPTION STAFF AND A FAST AND EFFICIENT CHECK IN. OUR ROOM AND AMENITIES WERE EXACTLY AS DESCRIBED WHEN BOOKING. OUR BED WAS EXTREMELY COMFORTABLE. THE IBIS IS IN A VERY GOOD LOCATION. CLOSE TO THE SHOPPING MALL WHICH ALSO HAS A HYPERMARKET. IT IS ALSO NEXT TO THE MUSEUM WHICH IS WORTH A VISIT. WE HAD A WONDERFUL VIEW FROM OUR WINDOW OF THE MAIN ROAD TO THE CITY CENTRE WHICH IS BEAUTIFULLY LANDSCAPED WITH AN ABUNDANCE OF TROPICAL PLANTS A BICYCLE TRACK AND WHICH IS USED FOR EXERCISING BY LOCALS IN THE MORNINGS AND EVENINGS. VERY PLEASANT TO STROLL ALONG . UNFORTUNATELY HOWEVER IT CAN BE QUITE CHALLENGING TO CROSS THE ROAD DUE TO THE VIRTUALLY NON STOP TRAFFIC. THE BREAKFAST AT THE IBIS WAS VERY GOOD. LOTS OF VARIETIES OF FOODS TO SUIT BOTH INDONESIAN AND WESTERN TASTES. SOME DISHES WERE FRESHLY COOKED FOR YOU ON REQUEST. THE RESTAURANT WAS TASTEFULLY DECORATED AND ENJOYED A RELAXED AMBIENCE. THERE IS ALSO A SMALL LOUNGE AND BAR TO ENJOY DRINKS. ROOM SERVICE IS ALSO AVAILABLE. IF YOUR ROOM BOOKED DID NOT HAVE A BREAKFAST OPTION LIKE OURS. NOTE THAT IT IS CHEAPER TO PAY FOR BREAKFAST AT RECEPTION THAN TO PAY DOWN AT THE RESTAURANT. ALL STAFF WERE VERY HELPFUL AND FRIENDLY . ALL THIS MADE FOR AN EXTREMELY ENJOYABLE STAY.

Dear Mr / Mrs Kathleen S, Warmest Greetings from Ibis Pontianak Thank you for taking the time to share your experience while staying at our hotel by providing the best review and rating. We are happy that our service has met your expectations. We will pay attention to all positive input in the review you provide and review it for better hotel progress. It has become our priority to prioritize service and always improve hotel facilities. We look forward to welcoming you back to Ibis Pontianak. Best Regards, Ricky Coen Arifin General Manager

Good stay

Customer review rating 4.5/5

Kt Business - Confirmed reviews ALL

Best 3 star hotel

Dear Mr KEVIN, Warmest Greetings from Ibis Pontianak Thank you for taking the time to share your experience with us at Ibis Pontianak. We are pleased that you enjoyed your stay overall and appreciate your kind words. At Ibis Pontianak, we strive to deliver a high-quality, enjoyable experience for all of our guests and your feedback helps us to ensure we are achieving this goal. We have passed on your kind feedback to our team and look forward to welcoming you back in the future. Sincerely, Ricky Coen Arifin General Manager

I had a good stay here

TripAdvisor rating 5.0/5

Rizka P TripAdvisor review

Thankyou for taking care of my room and food i love the pudding menu on the restaurant wkwkkw but maybe it would be better if the wifiiii much faster for working purposes in the hotel. The staff are all nice, thank you :) the dinner sometimes not come in warm condition but I can request ..

Dear Mrs Rizka P , Warmest greeting from Ibis Pontianak City Center , First of all, We would like to take this opportunity to thank you very much for choosing Ibis Pontianak City Center. We have received information concerning to your inconvenience during your stay, we highly regret the inconvenience caused on this occasion and please accept our sincerest apology. Your concerned has been shared to our team member and necessary action has been taken for future improvements. Once again thank you for allowing us to address the problem. Hopefully we still have the chance to welcome you and your family back at Ibis Pontianak City Center Your future arrival is truly awaited. Sincerely, Ricky Coen Arifin General Manager

Location near Mall and Museum.

Customer review rating 4.5/5

G. F. Business - Confirmed reviews ALL

Still love with accor family.

Dear Mr F. G., Warmest Greetings from Ibis Pontianak Thank you for taking the time to share your experience with us at Ibis Pontianak. We are pleased that you enjoyed your stay overall and appreciate your kind words. At Ibis Pontianak, we strive to deliver a high-quality, enjoyable experience for all of our guests and your feedback helps us to ensure we are achieving this goal. We have passed on your kind feedback to our team and look forward to welcoming you back in the future. Sincerely, Ricky Coen Arifin General Manager

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Other web-users rate our hotel

  • 166 reviews 9.3/10 Location
  • 492 reviews 8.7/10 Room
  • 521 reviews 9.4/10 Service
  • 13 reviews 7.4/10 WiFi
  • 300 reviews 9.3/10 Cleanliness
  • 212 reviews 9.2/10 Food
  • 185 reviews 8.8/10 Amenities
  • 136 reviews 8.9/10 Breakfast

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