ibis Pontianak City Center 3 stars

Customer review rating (ALL Rating) 4.5/5 563 reviews

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Description

Hotel extras

  • Located in the heart of city of Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

Our accommodation(s)

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Hotel location

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.048951, 109.343749

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  563 reviews

TripAdvisor Rating  5.0/5  862 reviews

Certificate of excellence 2024

I had a good stay here

TripAdvisor rating 5.0/5

Rizka P TripAdvisor review

Thankyou for taking care of my room and food i love the pudding menu on the restaurant wkwkkw but maybe it would be better if the wifiiii much faster for working purposes in the hotel. The staff are all nice, thank you :) the dinner sometimes not come in warm condition but I can request ..

Dear Mrs Rizka P , Warmest greeting from Ibis Pontianak City Center , First of all, We would like to take this opportunity to thank you very much for choosing Ibis Pontianak City Center. We have received information concerning to your inconvenience during your stay, we highly regret the inconvenience caused on this occasion and please accept our sincerest apology. Your concerned has been shared to our team member and necessary action has been taken for future improvements. Once again thank you for allowing us to address the problem. Hopefully we still have the chance to welcome you and your family back at Ibis Pontianak City Center Your future arrival is truly awaited. Sincerely, Ricky Coen Arifin General Manager

Location near Mall and Museum.

Customer review rating 4.5/5

G. F. Business - Confirmed reviews ALL

Still love with accor family.

Dear Mr F. G., Warmest Greetings from Ibis Pontianak Thank you for taking the time to share your experience with us at Ibis Pontianak. We are pleased that you enjoyed your stay overall and appreciate your kind words. At Ibis Pontianak, we strive to deliver a high-quality, enjoyable experience for all of our guests and your feedback helps us to ensure we are achieving this goal. We have passed on your kind feedback to our team and look forward to welcoming you back in the future. Sincerely, Ricky Coen Arifin General Manager

Good !

Customer review rating 5.0/5

Fredy G. Families - Confirmed reviews ALL

Good service and i feel convenient to stay here.

Dear Mr FREDY G., Warmest greeting from Ibis Pontianak City Center, Thank you for choosing Ibis Pontianak City Center for your destination of choice in Pontianak and for taking the time to share your stay experience with us. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak City Center . Sincerely, Ricky Coen Arifin General Manager

Well placed good service

Customer review rating 5.0/5

Mukti A. G. Couples - Confirmed reviews ALL

Good place, good ambience, room is spacious for a small room. At breakfast, waitress service is good, ask first before take plates. And they move quickly to clean tables. Security is quickly respond when i tried to park my car, and answer polutely.

Dear Mr MUKTI A. G., Warmest Greetings from Ibis Pontianak Thank you for taking the time to share your experience with us at Ibis Pontianak. We are pleased that you enjoyed your stay overall and appreciate your kind words. At Ibis Pontianak, we strive to deliver a high-quality, enjoyable experience for all of our guests and your feedback helps us to ensure we are achieving this goal. We have passed on your kind feedback to our team and look forward to welcoming you back in the future. Sincerely, Ricky Coen Arifin General Manager

Good stay

Customer review rating 5.0/5

Feliciana Business - Confirmed reviews ALL

Clean, tidy, nice foods, good service

Dear Mr TAKLIM, Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Ricky Coen Arifin General Manager

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Other web-users rate our hotel

  • 166 reviews 9.3/10 Location
  • 492 reviews 8.7/10 Room
  • 521 reviews 9.4/10 Service
  • 13 reviews 7.4/10 WiFi
  • 300 reviews 9.3/10 Cleanliness
  • 212 reviews 9.2/10 Food
  • 185 reviews 8.8/10 Amenities
  • 136 reviews 8.9/10 Breakfast

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Mercure Pontianak City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 (567 reviews)

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