ibis Pontianak City Center 3 stars

Customer review rating (ALL Rating) 4.6/5 493 reviews

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ibis Pontianak City Center - Image 1
ibis Pontianak City Center - Image 2
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Jl Jendral Ahmad Yani No 81, West Kalimantan, 78124 PONTIANAK, Indonesia

Description

Hotel extras

  • Located in the heart of city of Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

Our accommodation(s)

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Hotel location

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.048951, 109.343749

Telephone
Fax +62 21 5744405

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  493 reviews

TripAdvisor Rating  4.8/5  1,245 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

S. S. Business - Confirmed reviews ALL

Very satisfied

Customer review rating 4.0/5

Raden S. B. Business - Confirmed reviews ALL

Room is very clean ... Everything is good

Dear Mr Raden S. B., Warmest greeting from Ibis Pontianak City Center. Thank you for your kind words about your recent stay. We are delighted to hear that you found our hotel to be a pleasant place and appreciated the cleanliness of your room. It is our aim to provide a comfortable experience for all our guests. Goodbye and best regards, Ulysses Jeffrey General Manager

Customer review rating 4.0/5

Norul S. B. K. Friends - Confirmed reviews ALL

The stay was ok except room are not sound proof. Still hear footsteps at the hallway.

Dear Mrs Norul S. B. K., Warmest greeting from Ibis Pontianak City Center. Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about the comfort of our accommodations. We value your concerns regarding noise levels and will take them into consideration as we continue to enhance our guest experience. Best regards, Ulysses Jeffrey General Manager

Customer review rating 4.0/5

Tze S. K. Families - Confirmed reviews ALL

Im staying at Room 826. The drainage in the bathroom very poor. The shower water drain very slow. The corridor on Level 8 stinks, like wet carpet smell.

Dear Mr Tze S. K., Warmest greeting from Ibis Pontianak City Center. Thank you for your feedback. We are pleased to hear that you enjoyed our location and had a good overall stay. We acknowledge your concerns regarding the bathroom drainage and the corridor odor. Your comments will be taken into consideration for future improvements. Best regards, Ulysses Jeffrey General Manager

Good review

TripAdvisor rating 5.0/5

Syareena M TripAdvisor review

Everything good and im very satisfied very recommended i would like to stay again in the future thank you for thr good hospitality

Dear Mrs Syareena M, Warmest greeting from Ibis Pontianak City Center. Thank you for your kind words and positive feedback regarding your recent stay. We are delighted to hear that you were satisfied with our hospitality and look forward to welcoming you back in the future. Best regards, Ulysses Jeffrey General Manager

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Other web-users rate our hotel

  • 192 reviews 9.3/10 Location
  • 429 reviews 8.2/10 Room
  • 420 reviews 9.5/10 Service
  • 15 reviews 8.5/10 WiFi
  • 265 reviews 9.2/10 Cleanliness
  • 160 reviews 9/10 Amenities
  • 151 reviews 8.9/10 Food
  • 101 reviews 8.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.