Mercure Pontianak City Center 4 stars

Customer review rating (ALL Rating) 4.4/5 193 reviews

Mercure Pontianak City Center - Image 1
Mercure Pontianak City Center - Image 2
Mercure Pontianak City Center - Image 3
Mercure Pontianak City Center - Image 4

Description

Hotel extras

  • Prime location in the heart of Pontianak city

  • IMAC Corner, Lounge & Bar for work, meetings, and relaxation

  • Gym, swimming pool, and spa for complete wellness and relaxation

  • Grand ballroom accommodating up to 400 guests

  • High-speed Wi-Fi and secure covered parking

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Pontianak City Center

Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.055007, 109.348544

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  193 reviews

Customer review rating 4.5/5

Nyoto S. .. Couples - Confirmed reviews ALL

Dear Mr. Nyoto Thank you for your continued trust and for taking the time to share your detailed feedback with us. We are delighted to know that you continue to enjoy our rooms, facilities, breakfast selection, and the overall comfort of your stay at Mercure Pontianak. We also sincerely appreciate your thoughtful suggestions regarding the corridor fragrance, the addition of more plants and flowers in the lobby area, and the introduction of West Kalimantan biodiversity elements throughout the hotel. Your ideas are very valuable and inspiring, especially in helping us create a more welcoming atmosphere while showcasing the rich local identity and culture of the region. Feedback from loyal guests like you is truly meaningful for our continuous improvement. Thank you once again for your support, and we look forward to welcoming you back for another memorable stay. Warm regards, Ulysses Jeffrey General Manager

Customer review rating 5.0/5

Fhilander /. R. D. W. Families - Confirmed reviews ALL

Kepada Bapak Fhilander, Terima kasih banyak atas review yang begitu hangat 😊 Kami ikut bahagia dapat menjadi bagian dari momen spesial pemberian hadiah kelulusan untuk anak-anak hingga terasa begitu berkesan. Semoga momen indah tersebut menjadi kenangan manis bagi keluarga, dan kami berharap dapat kembali menyambut Anda di kesempatan berikutnya ✨ Hormat kami, Ulysses Jeffrey General Manager

Customer review rating 4.0/5

Ferdinan S. .. Families - Confirmed reviews ALL

Dear Mr. Ferdinan S. Thank you for sharing your feedback with us. We are pleased to know that you appreciated our strategic location and found the room clean. We also take note of your comment regarding the room size, and your feedback is valuable as we continuously strive to improve our guest experience. We look forward to welcoming you back again soon. Warm regards, Ulysses Jeffrey General Manager

Customer review rating 4.5/5

Rosmali Z. .. Families - Confirmed reviews ALL

Dear Mrs. Rosmali Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ulysses Jeffrey General Manager

Customer review rating 4.0/5

Kevin .. Solo - Confirmed reviews ALL

Dear Mr. Kevin Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ulysses Jeffrey General Manager

Other web-users rate our hotel

  • 122 reviews 9.5/10 Location
  • 304 reviews 7.9/10 Room
  • 346 reviews 8.9/10 Service
  • 5 reviews 7.1/10 WiFi
  • 164 reviews 8.3/10 Cleanliness
  • 108 reviews 9/10 Breakfast
  • 67 reviews 6/10 Comfort
  • 11 reviews 10/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Pontianak