Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 810 reviews

Hotel extras

  • In central Madrid, opposite the Prado museum. 10 minutes from Atocha high-speed train station

  • Boutique Hotel

  • Parking available.

  • Triple rooms available

  • Meeting rooms for events and presentations

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SNACK BAR

Non contractual photo

Our accommodation(s)

Fully equipped rooms ensure that our customers have a pleasant stay. Enjoy rooms inspired by the Golden Age of Spanish Literature, the works of Lope de Vega and 17th-century Madrid.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  810 reviews

TripAdvisor Rating  4.0/5  1,257 reviews

Good stay

Customer review rating 4.5/5

Duncan C. Families - Confirmed reviews ALL

Overall good stay, pleasant staff, very central location and comfortable room. Breakfast offer was excellent

Good choice in Madrid downtown

Customer review rating 5.0/5

Bernat Business - Confirmed reviews ALL

We had a perfect stay in Mercure Madrid Centro. The hotel has a refurbishment which makes the hotel a very good value for money. Breakfast is also good, with a wide choice of food. Staff is a gem in the hotel. The reception team was very profesional, helpfull and friendly. We will gladly come back.

good location in madrid , clean room , kindly staff

Customer review rating 5.0/5

Hans.k Solo - Confirmed reviews ALL

The hotel staff are friendly and courteous Mr.Andrei he is very kindly staff room clean, good location in madrid

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

As always welcoming place which i have used for more than 20 years now, seeing management come and go. It has maintained its standards but without standing still

Rooms are very nice but staff not so great and internet connection is horrible

Customer review rating 2.0/5

Jolanta S. Friends - Confirmed reviews ALL

No internet on the highest floor (7th if I'm not mistaken). It's a huge problem cause I work remotely and have video calls sometimes. One guy finally invited me to the conference room where internet connection was good but cmon, it's 2023 and stable connection is not a whim, I can expect it and it's much more needed than welcoming drink. Also we paid in advance for the room and the receptionist still asked us for a credit card number. I wasn't very enthusiastic about it and she explained it was necessary in case of we destroyed the room/stole sth. Like, seriously? We have a golden membership, stayed I don't know how many times at accor hotels and we are still treated like potential thieves.

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Other web-users rate our hotel

  • 637 reviews 9.2/10 Location
  • 614 reviews 6.6/10 Room
  • 676 reviews 9/10 Service
  • 37 reviews 3.8/10 WiFi
  • 364 reviews 5.2/10 Comfort
  • 335 reviews 8.4/10 Breakfast
  • 208 reviews 8.2/10 Cleanliness
  • 112 reviews 5/10 Value

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