Mercure Riga Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 605 reviews

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Description

Hotel extras

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

GPS:56.947592, 24.123197

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  605 reviews

Customer review rating 5.0/5

Jason O. Solo - Confirmed reviews ALL

Dear Jason, Thank you for your kind feedback. We are pleased that you enjoyed our convenient location, easy check-in and friendly service. We hope to welcome you back to Mercure Riga Centre in the future. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 3.5/5

Milla S. Friends - Confirmed reviews ALL

Dear Milla, Thank you for taking the time to share your feedback. We are pleased that you appreciated the cleanliness of the hotel and our convenient location. As part of our Go Green – Skip the Clean initiative, daily housekeeping may be reduced during a stay. Nevertheless, our reception team is available 24/7, and room cleaning can always be arranged upon request. Guests are also welcome to contact reception at any time for waste removal, fresh towels, coffee, tea, spoons or any other necessary items. Please kindly note that certain room amenities are provided according to the booked room category. When availability permits, the hotel may offer selected guests a complimentary upgrade as a gesture of hospitality. As a result, guests with similar rates may occasionally receive different room categories or amenities. Unfortunately, complimentary upgrades cannot be guaranteed for all reservations, while room changes remain subject to availability. We appreciate your comments regarding the dining options and overall service. Your feedback has been shared with the relevant departments for review. We hope to have the opportunity to welcome you again and provide an even more enjoyable experience. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 4.5/5

Andrea T. Solo - Confirmed reviews ALL

Dear Andrea, Thank you for sharing your feedback with us. We are delighted that you appreciated our convenient location, spacious and quiet rooms, as well as our international breakfast selection. We hope to have the pleasure of welcoming you back to Mercure Riga Centre Hotel on your next visit to Riga. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 4.5/5

Tapani P. Couples - Confirmed reviews ALL

Dear Tapani, Thank you very much for taking the time to share such detailed and thoughtful feedback following your return to Mercure Riga Centre Hotel. We are delighted that you once again enjoyed the comfort of your room and, in particular, the friendly and attentive service provided by our team. Thank you also for highlighting our young Front Office colleagues who assisted you during check-in and check-out. It is especially rewarding to receive such recognition, and we will be very happy to share your kind words with the team. We appreciate your understanding regarding breakfast during this particularly busy period. During high occupancy, certain times can indeed become very crowded. Our team continuously monitors and replenishes the buffet, and we are pleased that the missing items were restored promptly when requested. Your observation regarding the placement of the plates is particularly valuable. We understand your point that having them in the central serving area can contribute to unnecessary congestion when several guests are using the buffet simultaneously. We will discuss this suggestion with our Food & Beverage team and consider whether adjusting their location could improve the flow during peak breakfast hours. Thank you for returning to a familiar hotel and for providing us with both your compliments and constructive suggestions. We look forward to welcoming you back to Mercure Riga Centre Hotel for another enjoyable stay in Riga. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Customer review rating 5.0/5

James D. Business - Confirmed reviews ALL

Dear James, Thank you very much for your kind feedback. We are delighted to hear that you found our team extremely helpful and welcoming. Your kind words are a wonderful recognition of their efforts and will certainly be shared with the team. We hope to have the pleasure of welcoming you back to Mercure Riga Centre Hotel soon. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Other web-users rate our hotel

  • 1,072 reviews 9.6/10 Location
  • 1,440 reviews 7.2/10 Room
  • 1,232 reviews 8.3/10 Service
  • 26 reviews 9.1/10 WiFi
  • 1,118 reviews 7.8/10 Breakfast
  • 737 reviews 7.2/10 Comfort
  • 697 reviews 7.4/10 Cleanliness
  • 329 reviews 8.1/10 Vibe

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