Mercure Rome Leonardo da Vinci Airport 4 stars

Customer review rating 4.0/5 1,830 reviews

Mercure Rome Leonardo da Vinci Airport
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Hotel extras

  • A stone's throw away from Fiumicino International Airport

  • Wine Bar and Restaurant

  • Fitness center open 24 hours a day and outdoor swimming pool (from May to September)

  • Concierge service in the Hall

  • Free WIFI and tea and coffee making facilities in all rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • ROMA FIUMICINO AIRPORTPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Jogging track (Nearby)
Business services
  • 8 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Mercure Rome Leonardo da Vinci Airport

Via Portuense 2470
00054
fiumicino
italy

Tel: +3906999351

Fax: (+39)06/99935888

Check-in from 12h00

Check out up to 12h00

  • By plane

    ROMA FIUMICINO AIRPORT At 3km / 1.86 miles - Shuttle paying

  • By train

    TERMINI At 32km / 19.88 miles

GPS :41.77306, 12.238787

Our accommodation(s)

187 nonsmoking, fully soundproofed rooms spread across several floors, with air conditioning, 32" LCD satellite TV, free WIFI, minibar and tea and coffee making facilities. Privilege Rooms with private balcony with pool view available on request.

Standard Double Room

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Airport view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Airport view, Pool side *

* Subject to availability

  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Privilege Double Room with Balcony

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Views: Airport view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Double Room for people with reduced mobility

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Airport view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Airport view, Pool side *

* Subject to availability

  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Airport view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

LEONARDO RESTAURANT

Type of cuisine: International

Known for its gastronomic excellence, it is the ideal place for foodies who love sampling the most delicious Italian dishes and international specialties

Menu (PDF)

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Our bar offers an extensive list of carefully selected wines and international cocktails to enjoy alongside tasty snacks

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 240

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Rome Leonardo da Vinci Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,830 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,183 reviews

Good location,nice staff

Customer review rating 4.0/5

Joe Business - 19/10/2020 Confirmed reviews ALL

Everything was ok

Perfect and near the airport

Customer review rating 4.0/5

Dan Business - 18/10/2020 Confirmed reviews ALL

Got the superior room, all clean and spotless as usual...all staff used social distancing and masks at all times. Check in and check out was fast and efficient and the restaurant serves good pizza and risotto as well as a good choice of wines and cocktails. Will definitively recommend to friends and family

Great Stay!

Customer review rating 4.0/5

James B. Business - 06/10/2020 Confirmed reviews ALL

Safe and good place to stay

Excellent experience in a great location!

TripAdvisor rating 3.5/5

AnnM246 04/10/2020 TripAdvisor review

I cannot praise this lovely hotel enough. Situated 5 minutes by shuttle bus to the airport you can expect excellent customer service, professional & friendly staff and fantastic value for money. I was very kindly upgraded to a superior room which had the biggest and most comfortable bed and a really nice walk in shower. Got to mention that the breakfast on offer was exceptional, hot and cold options available. Everything was perfect........highly recommended!!

A very enjoyable experience!

Customer review rating 4.0/5

Ann B. M. Solo - 03/10/2020 Confirmed reviews ALL

From arrival to checkout everything was handled by polite, friendly & professional staff. The upgrade to a very nice superior room was very much appreciated. I slept soundly with no disturbances and woke up the next morning feeling refreshed. I will be recommending this lovely hotel to my friends and look forward to returning again soon!

Good place, good location

Customer review rating 4.0/5

Gianni Solo - 27/09/2020 Confirmed reviews ALL

Nice place, clean and comfortable, good facilities and friendly and professional staff.

Liked the location, staff was very friendly and hotel was very clean.

Customer review rating 4.0/5

Carolyn C. Families - 20/09/2020 Confirmed reviews ALL

Very good

Good stay

Customer review rating 4.0/5

Art Solo - 11/09/2020 Confirmed reviews ALL

This was a good stay and there was restaurants within walking distance loved the balcony

GREAT STAY

Customer review rating 4.0/5

Nancy P. Friends - 09/09/2020 Confirmed reviews ALL

4 STAR HOTEL WITH 5 STAR SERVICE.... ESCPECIALLY FROM THE MAIN RECEPTION ( VANESSA ) AND ALL THE HOUSEKEEPING....

Angry with big noise in the morning

Customer review rating 4.0/5

Mitsuhiko H. Friends - 01/09/2020 Confirmed reviews ALL

I was disrupted by crazy sound of construction in the early morning. I will escalate this matter to the manager.

Excellent séjour

Customer review rating 4.0/5

Tutti &. O. Couples - 21/08/2020 Confirmed reviews ALL

First, we want to say that our stay was perfect. The services of the hotel but also the staff. A special thanks to Zak who works at the restaurant. He was very kind and nice. He is very carrying about the clients which encourage us to come back. Thanks all the staff !!

A nice hotel

Customer review rating 4.0/5

Valentin Business - 02/08/2020 Confirmed reviews ALL

A confortable accomodation.

near the airport

Customer review rating 4.0/5

Neil L. Business - 24/07/2020 Confirmed reviews ALL

polite staff, large clean room.

Good location, clean room, shuttle to airport

Customer review rating 4.0/5

K. H. Couples - 25/03/2020 Confirmed reviews ALL

We enjoyed our stay, staff were great, Good choices for breakfast except I became very ill a few hours after breakfast, the only thing different we ate was I had the sausage, which made it very difficult traveling back to Australia as I was ill for 3 days Cheers

Dear Mr. H. K., Thank you for taking the time to tell us about your experience at the Mercure Rome Leonardo da Vinci Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please let us reassure you that the necessary action has been taken to avoid any recurrence of this incident in the future. Despite this we hope we will have the opportunity to welcome you back to Mercure Rome Leonardo Da Vinci and serve you better in the not too distant future. Sincerely, Eleonora Ingrassia Front Office Manager

Good stay

Customer review rating 4.0/5

Cinzia Families - 24/03/2020 Confirmed reviews ALL

The personnel was very kind and nice considering the situation we are at the moment.

Well located

Customer review rating 4.0/5

Anonymous Solo - 22/03/2020 Confirmed reviews ALL

Nice hotel, good position. Breakfast could be better.

Located, Good stay

Customer review rating 4.0/5

Rosa Solo - 19/03/2020 Confirmed reviews ALL

This hotel have all that you need

Perfectly located

Customer review rating 4.0/5

Donata Solo - 06/03/2020 Confirmed reviews ALL

I always chose this hotel for its location, cleanliness and friendly staff. Highly recommended

Great price in a good location

Customer review rating 4.0/5

Travellers C. Business - 03/03/2020 Confirmed reviews ALL

I got a superior room upgrade and liked it very much however improvements are possible: not enough plugs functioning in the room except the one in the bathroom and near the desk. Also would prefer soap dispensers for the shampoo/shower gel near the sink and the shower cabin.

It was ok for a night

Customer review rating 4.0/5

M. H. Families - 26/02/2020 Confirmed reviews ALL

The hotel was fine for a night’s stay, before our morning flight the following day. We arrived around 10:30am and were told that our room would not be available until 2pm, even though on our reservation it said we could check in at 12pm. The receptionist said that we could go to the restaurant for coffee. For three and a half hours?! We figured that we could at least get some lunch since we hadn’t eaten since breakfast. However, we were told that lunch didn’t start until 12:30pm. There were a few snacks out at the bar and we were able to at least order coffee. We sat around for two hours, waiting for the restaurant to open, and once it finally did we went inside. We were then told that the area was reserved and that we could not eat there. The receptionist had specifically told us we didn’t need reservations to eat at the restaurant, so I asked one of the waiters what we should do. Another waiter came over and told us that we would have to sit out in the bar area and eat because the whole restaurant was reserved. So we did. The food was fine. At 1:30pm, after we had finished lunch, we came back out to the receptionist and asked if our room was ready yet and she said it was. Why hadn’t she come to get us when she knew we were waiting in the bar area? I’m not sure. We went to the room and got settled. The toilet kept running and running so we asked that they send someone from maintenance to fix it. He came after a short time and the problem was fixed. The room was one that had been remodeled. I made sure to request a remodeled room after reading reviews from others saying that the rooms needed improvement. The minibar only had one sparkling water and one still water for two people. I called down to reception to see if we could get more water and she said all they gave was what was in the minibar. How can two people survive on one small bottle of water? I went to the bar and asked for them to refill my stainless steel water bottle and she said they didn’t do that. I’d have to buy a bottle of water. I’ve not bought a plastic water bottle in over two years, but here’s this lady in ROME of all places telling me that she can’t refill my water bottle. Seriously. I asked if she had any glass bottles and she said yes, so I bought a bottle of water. Water should be a free resource that’s available to anyone at any time. I should never have to buy water. I’ve traveled all over the world and this is the first time someone has ever told me I had to buy water. By the time dinner came, we just wanted a good meal. Thankfully the service and meal at the restaurant at dinner was superb. We slept well and arrived early for breakfast the next morning. We didn’t have a whole lot of time before our shuttle was to leave, so we quickly went in to get breakfast. All of the items that were meant to be warm (eggs, pancakes, beans, etc...) were cold. There wasn’t a big variety to begin with and we didn’t have time to ask them to heat things so we were left with croissants and toast, with granola and yogurt. The coffee was coming out of a cheap machine instead of the nice expensive coffee machine from the bar. The whole situation was disappointing. We told the waiter as we left a few minutes later that the food needed to be warmed again because it was cold and he said ok, but didn’t move to the area to do anything about it. He was still standing there as we went out to get the shuttle. Overall the stay was disappointing for as much as we paid to stay there. Mercure hotels have a reputation for high standards but this hotel did not meet those standards.

Dear Mrs S. and Mr. H., Thank you for taking the time to tell us about your experience at the Mercure Rome Leonardo da Vinci Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you wish to give us another opportunity to demonstrate our professionalism, please write me directly to the email : h9… I will take care of your room with a special treatment. Sincerely, Eleonora Ingrassia Front Office Manager

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