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Mercure Rome Leonardo da Vinci Airport 4 stars

TripAdvisor rating 3.5/5 1,150 reviews
Mercure Rome Leonardo da Vinci Airport
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Hotel extras

  • A stone's throw away from Fiumicino International Airport

  • Wine Bar and Restaurant

  • Fitness center open 24 hours a day and outdoor swimming pool (from May to September)

  • Concierge service in the Hall

  • Free WIFI and tea and coffee making facilities in all rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • ROMA FIUMICINO AIRPORTPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Jogging track (Nearby)
Business services
  • 8 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Rome Leonardo da Vinci Airport

Via Portuense 2470
00054
fiumicino
italy

Tel: +3906999351

Fax: (+39)06/99935888

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    ROMA FIUMICINO AIRPORT At 3km / 1.86 miles - Shuttle paying

  • By train

    TERMINI At 32km / 19.88 miles

GPS :41.77306, 12.238787

Our accommodations

187 nonsmoking, fully soundproofed rooms spread across several floors, with air conditioning, 32" LCD satellite TV, free WIFI, minibar and tea and coffee making facilities. Privilege Rooms with private balcony with pool view available on request.

Standard Double Room

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: Airport view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: Airport view, Pool side *

* Subject to availability

  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Privilege Double Room with Balcony

  • Max. number of persons: 2
  • Area: From 31m²
  • Views: Airport view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Double Room for people with reduced mobility

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: Airport view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: Airport view, Pool side *

* Subject to availability

  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: Airport view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

LEONARDO RESTAURANT

Type of cuisine: International

Known for its gastronomic excellence, it is the ideal place for foodies who love sampling the most delicious Italian dishes and international specialties

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Our bar offers an extensive list of carefully selected wines and international cocktails to enjoy alongside tasty snacks

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 240 m²

  • Maximum capacity: 260 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Rome Leonardo da Vinci Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,640 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,150 reviews

Customer review rating 4.0/5

Anonymous Couples - 08/01/2020 Confirmed reviews ALL

Hotel appearance is quite poor in comparison with other Mercure

Dear Mrs. N., Thank you very much for taking the time to share your experience with our team members during your visit. It was indeed a pleasure receiving from you. We would like to assure you that your feedback is of paramount importance in ensuring that we continually deliver the service and experiences that Mercure is renowned for. Hope to welcoming you back in the future, Best Regards Eleonora Ingrassia Front Office Manager

ABOVE EXPECTATIONS

Customer review rating 4.0/5

Osvaldo C. Couples - 06/01/2020 Confirmed reviews ALL

Good Facilities, Good Location, Friendly Staff, Good Restaurant

Overall very satisfied

Customer review rating 4.0/5

Anonymous Couples - 31/12/2019 Confirmed reviews ALL

As an airport hotel it served its purpose perfectly.

Smelly room and dark

Customer review rating 4.0/5

Anonymous Business - 28/12/2019 Confirmed reviews ALL

My room was dark with not enough light. The two lamps that where in the room didn’t give enough light then one of them the lightbulb died. The room smelled old. I’ve stayed at this hotel chain in 3rd developing countries and they where more comfortable then this one. This was more like a 2 star hotel I wasn’t so sure from my past good experiences from this chain if this hotel was apart of it or pretending to be.

Dear Mrs. J., I would like to thank you for taking the time to write your feedback concerning your recent stay at Mercure Rome Leonardo Da Vinci Airport. We do apologize indeed for that and assure you we will take care of your comments in order to improve our service. Our staff is always available to resolve any problems encountered by customers in the rooms and if you contacted us at the reception we will have done everything possible to leave you a positive memory of the stay, instead of a negative one. Really hope you will give us the chance to regain your confidence in a future stay, we will assure you our utmost assistance. Sincerely, Eleonora Ingrassia Front Office Manager

Very good service and ambience.

Customer review rating 4.0/5

Richard K. Couples - 23/12/2019 Confirmed reviews ALL

Good and relaxing stay.

Dear Mr. k., Thank you for choosing Mercure Rome Leonardo Da Vinci Airport. We are happy to know that you like our ambience and that you had a good and relaxing stay. We thank you for the positive review of our Hotel. We share all the feedback with the whole staff. We hope to see you again on your next visit to Rome. Sincerely, Eleonora Ingrassia Front Office Manager

Rude staff

Customer review rating 4.0/5

Tom Solo - 23/12/2019 Confirmed reviews ALL

Receptionist at checkin and chaeckout was rude. Staff on the phone very unhelpful.

Dear Mr. D., Thank you for taking the time to share your feedback following your recent stay with us. First and foremost, allow us to extend our sincerest apologies for the inconveniences you have encountered. It is of course always very valuable for us to understand our guest's experiences, so that we can continue to review our service standards, hence, we would appreciate if you could please share with us in more details the points of disappointment at: h9… to better understand the shortfalls experienced and thus, work towards improving our services. Thank you very much and I look forward to hearing you. Sincerely, Eleonora Ingrassia Front Office Manager

Very Giod

Customer review rating 4.0/5

R. L. Solo - 22/12/2019 Confirmed reviews ALL

Please provide in the room cream or milk for coffee and tea. All Accor hotels provide except Mercure Milan Airport. Thank you

Room was very cold

Customer review rating 4.0/5

Angela S. Solo - 21/12/2019 Confirmed reviews ALL

I liked the warm welcome as I arrived.The room was too cold.The bed was very uncomfortable.It was not fixed properly.The breakfast was good but a bit greasy.The ride back to the airport was very nice and comfortable.All around the customer service was good.The room was not so good.

Dear Mrs S., We thank you for sharing your experience and are sorry that the quality of our services did not meet your expectations. We do apologize indeed for that and assure you we will take care of your comments in order to improve our service. Hope to welcome you back in the future. Kind Regards, Eleonora Ingrassia Front Office Manager

Not a good experience

Customer review rating 4.0/5

Phil S. Couples - 17/12/2019 Confirmed reviews ALL

My wife and I are non-smokers and the room we had was filled with cigarette smoke. It became worse when we turned on the air-con or opened the door to the balcony. The hotel needs to address the issue of smoking as well as cleaning the carpets in the hallways.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Rome Leonardo da Vinci Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management
Customer review rating 4.0/5

Hitendra A. Business - 15/12/2019 Confirmed reviews ALL

good stay.

Upgraded room but a few more electric plugs would have been nice

Customer review rating 4.0/5

Dan Business - 15/12/2019 Confirmed reviews ALL

Nice room with all mid cons will be even better once the renewal works on the 4th floor are finished

Overall good value for money

TripAdvisor rating 3.5/5

MatthieuM688 Business - 15/12/2019 TripAdvisor review

The service was great. I also enjoyed the restaurant. Room was big but could have been cleaner (hairs in the shower, some stains on the bathroom floor. Very nice parking outside and really close to the airport.

Good location

TripAdvisor rating 3.5/5

eric g Solo travel - 14/12/2019 TripAdvisor review

Its in a good location, close to the airport with shuttle buses running at frequent intervals. The restaurant is good with a nice selection of food and a good breakfast. On the down side I found the hotel a bit shabby and in need of some major maintenance , certainly not up to the standard of other Mercure Hotels I have stayed in. There was no bottled water in the room, no tissues in the toilet, coffee, sugar and a kettle but no spoon or paddle to stir it with.

Dear eric g, Thank you for taking the time to share your feedback with us following your stay with us. We regret that your stay did not meet your expectations, please allow us to express our sincerest apologies. As you may know, TripAdvisor does not disclose the personal details of guests posting a review and in order to properly investigate and take the appropriate measures to address your points of dissatisfaction, we would appreciate if you could share your reservation details with us at: h9300-fo@accor.com to further discuss your points and prevent future recurrence. Looking forward to hearing from you. Best Regards, Eleonora Ingrassia Front Office Manager

Pleasant Stay

TripAdvisor rating 3.5/5

rawg47 Couples - 12/12/2019 TripAdvisor review

Staff were amazing. Really happy with the accommodation at the hotel and restaurant was amazing. It was a short stay but the ambiance and staff ensured that we got enough rest. Shuttle service is good too.

Dear rawg47, Thank you for your positive and "amazing" review concerning your stay with us! We share all the feedback with the whole staff and such feedbacks help all of us in motivation and recognition. We all look forward to welcoming you back soon. Sincerest Eleonora Ingrassia Front Office Manager

Decent sized rooms and nice shower rooms combined with a reasonable restaurant offering. but infrequent bus transfers.

Customer review rating 4.0/5

Global G. Business - 10/12/2019 Confirmed reviews ALL

It was fine - good sized rooms, decent bed, good food offering in restaurant, but the bus transfers are far too infrequent.

Customer review rating 4.0/5

M. K. C. Couples - 09/12/2019 Confirmed reviews ALL

Why take shuttle bus from airport to hotel need pay? If need wait 30mins for shuttle bus and need pay, why I not pay for taxi and save more time

Below average for a MERCURE thankfully food and food service staff were very good

Customer review rating 4.0/5

Helen G. Couples - 09/12/2019 Confirmed reviews ALL

Would not stay here again. Very very tired hotel. Arrogant front office staff. Close to airport but remote from anything else.

Dear Helen G., Thank you for taking the time to tell us about your experience at the Mercure Rome Leonardo da Vinci Airport. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, The Management

Positive experience!

Customer review rating 4.0/5

Silvia Solo - 09/12/2019 Confirmed reviews ALL

The hotel is conveniently located at approximately 7 minutes from Fiumicino Airport. The rooms are spacious, clean, and quiet. I booked a standard double room a few hours before arriving and when I got there the reception gave me an upgrade. Breakfast was included in the price and I loved it, it was rich both in quality and in quantity. The hotel also features a restaurant with a varied menu and pizza. The only drawback is the shuttle service from and to the airport for which they charge 6 euros per person one way, way too expensive considering that some other hotels will offer it for free. It was my second time at this hotel, and I would definitely go back!

Fit for purpose

Customer review rating 4.0/5

Timo Solo - 04/12/2019 Confirmed reviews ALL

Ok hotel for one night in airport area

Very Nice location to spend a night close to the airport

Customer review rating 4.0/5

Cristina Solo - 28/11/2019 Confirmed reviews ALL

The hotel provides shuttle from and to the airport. The shuttle is about 6 euros e run each 40 min approx. Close to the hotel, there is a Bus that goes to Rona center ( termini station), stoping also close to Vaticano and Coliseum. There are a lot of local restaurants, bars and other services close to the hotel. The room is very large, comfortable and silent despite to be close the airport.

Dear Mrs. M., Thank you for choosing the Hotel Mercure Rome Leonardo Da Vinci Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for staying with us and we hope to see you in the near future. Kind Regards Eleonora Ingrassia Front Office Manager
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