Mercure Kuala Lumpur Shaw Parade 4 stars

Name: Mercure Kuala Lumpur Shaw Parade - ALL
Address: 152 Jalan Changkat Thambi Dollah, ,, ., KUALA LUMPUR, 55100, Malaysia
Telephone: +60392243030
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 776 reviews

152 Jalan Changkat Thambi Dollah, ,, ., 55100 KUALA LUMPUR, Malaysia

Description

Mercure Kuala Lumpur Shaw Parade

Hotel for travellers looking for local and authentic experiences

Selamat Datang to Mercure Kuala Lumpur Shaw Parade! Welcome to our cosy yet modern and contemporary hotel, located at the fringe of Kuala Lumpur's Bukit Bintang and Pudu with its rich history and heritage.

Cindy YEOH, Hotel Manager

Mercure Kuala Lumpur Shaw Parade is a midscale hotel located at the fringe of Kuala Lumpur's Bukit Bintang shopping belt and connected to Shaw Parade retail mall. It is a short walk away from malls such as Lalaport Bukit Bintang, Berjaya Times Square, Lot 10, Pavilion, and Imbi Monorail station. Very close proximity to new commercial projects such as Tun Razak Exchange, BBCC and MRT station. The hotel is designed with today's business and leisure travelers in mind.

The hotel offers easy access to Bukit Bintang, the main shopping district of Kuala Lumpur.

Hotel extras

First Mercure brand in Kuala Lumpur
Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX
Room accommodation from level 9 - free from street noise, view of city skyline
Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace
All 4 meeting rooms feature natural daylight.

ALLSAFE approved hotel

Our accommodation(s)

All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 4 room types: Deluxe, Executive, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.

Room

Deluxe Room with 1 Queen Bed

3 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

Deluxe Room with 2 Single Beds

3 persons
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)
Views: City View

Room

Executive Room with 1 Queen Bed

3 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

Privilege Room with 1 Queen Bed

3 persons
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah, ,, .
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

+60 3-9224 3030

+60 3-9224 3039

RAPIDKL MONORAIL

Railway station

Access: 800 m / 0.5 mi 5 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

CHORAK-ALL DAY DINING RESTAURANT

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Terence Couples - 5/27/2023 Confirmed reviews ALL

Done pre online check in but upon arrival at hotel at 3pm. Nothing was ready. Keys were not even prepared.

Dear TERENCE T., Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Shaw Parade. I am sorry that your experience did not meet all your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Yeoh General Manager

Friendly staff and very personalize service

Joe Business - 5/27/2023 Confirmed reviews ALL

I arrived at 145pm and headed to the check in right away. I am totally delighted when the front desk offered me a room as the official check in time is 3pm. I am actually prepared to store my luggage and head out but I am totally delighted with this extra service. Thank you once again

Dear Sng Y., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Thank you for a very pleasant stay

Judy F. Friends - 5/24/2023 Confirmed reviews ALL

Fantastic experience. The staff were polite and friendly. I would recommend this hotel to anyone wanting to visit Kuala Lumpur. Thank you all.

Dear Judith Marian Domenica F., Wow! We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Great stay

jovera j 5/24/2023 TripAdvisor review

Very nice hotel and Clean. Thanks to Joyce she help us From check in till Check out we have no problem at all. Plus She gave us Late check out. Thank You Joyce for your hospitality. We appreciate it.!

Dear Joveraj, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is a sheer pleasure to receive positive feedback. I will share your comments with Joyce and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your future visits. Sincerely, Cindy Yeoh General Manager

Great location and friendly staff

shahima0 5/24/2023 TripAdvisor review

Mercure shaw parade is perfectly located,it has 2 shopping malls within walking distance less than 5 min walk.. The rooms are very spacious and beds are extremely big and comfortable. Pillows are clean and looks in perfect condition. My third time staying at the hotel as it’s always a pleasure having such amazing and friendly staff. Joyce at reception who always makes sure from before arriving the booking is done exactly as the guest request and when arriving and while staying at the hotel always ensures guest satisfaction throughout the whole stay 100/100 for her exceptional service . Another two members who goes that extra mile to ensure a totally comfortable stay is jalal poolbar and Imran housekeeping .. The way they love there jobs and ensure guest is always happy and comfortable is such an amazing experience The hotel pool area on the 20th floor is most definitely my favourite spot in KL It’s so beautiful day or night The view is amazing Mercure shaw parade staff is most definitely the biggest reason I keep returning to the hotel They are incredible

Dear Ms Shahima0, Welcome back once again! We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with Joyce, Jalal and Imran and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your future visits back again. Sincerely, Cindy Yeoh General Manager

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