Mercure Kuala Lumpur Shaw Parade 4 stars

Name: Mercure Kuala Lumpur Shaw Parade
Address: KUALA LUMPUR, 55100, MALAYSIA
Telephone: (+60)392243030
Rating: 4.4

Customer review rating 4.4/5 3,945 reviews

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+ 18 Services

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Mercure Kuala Lumpur Shaw Parade

Hotel for travellers looking for local and authentic experiences

Selamat Datang to Mercure Kuala Lumpur Shaw Parade! Welcome to our cosy yet modern and contemporary hotel, located at the fringe of Kuala Lumpur's Bukit Bintang and a short walk away from the famous Bintang Walk shopping belt.

Cindy Yeoh, Hotel Manager

Mercure Kuala Lumpur Shaw Parade is a midscale hotel located at the fringe of Kuala Lumpur's Bukit Bintang shopping belt and connected to Shaw Parade retail mall. It is a short walk away from malls such as Berjaya Times Square, Lot 10, Pavilion, and Imbi Monorail station. Very close proximity to future commercial projects such as Tun Razak Exchange, BBCC and MRT station. The hotel is designed with today's business and leisure travelers in mind.

The hotel offers easy access to Bukit Bintang, the main shopping district of Kuala Lumpur.

Hotel extras

First Mercure brand in Kuala Lumpur
Boasting a 24-hour front desk
Room accommodation from level 9 - free from street noise, view of city skyline
Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace
Free daily shuttle service to Central Market and Pavilion Shopping Mall

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Dry cleaning / IroningPaying
Concierge

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre

BreakfastPaying
1 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 11:00 - 11:00
- Opening hours : Week-end 11:00 - 11:00

3 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah
55100
kuala lumpur
malaysia

Tel: +60392243030

Fax: (+60)392243039

Contact email :

Check-in from 15h00

Check out up to 12h00

By plane
KLIA At 57km / 35.42 miles
By train
RAPIDKL MONORAIL At 0.8km / 0.5 miles

GPS :3.139884, 101.712267

Our accommodations

All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 3 room types: Deluxe Rooms, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.

Deluxe Room with 1 Queen Bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Deluxe Room with 2 Single Beds

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Executive Room with 1 Queen Bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Privilege Room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Rooms

Our restaurants and bars

CHORAK-ALL DAY DINING RESTAURANT

Type of cuisine: Cafe

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LOBBY LOUNGE

Lobby Bar provides a relaxing ambience for all guests after a long day of activities in the city.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

POOL BAR

Pool Bar

Lunch

~~Mon~~
~~Tue~~
~~Wed~~
~~Thurs~~
~~Fri~~
Sat
Sun

Dinner

~~Mon~~
~~Tue~~
~~Wed~~
~~Thurs~~
~~Fri~~
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 152 m²
Maximum capacity: 160 people
Maximum banquet capacity: 15 people

Find out more

Great place to stay

Trevor M. Solo - 20/03/2020 Confirmed reviews ALL

Well located, clean, friendly and helpful staff. Nothing more needed for a great holiday experience and being an Accor member the additional privilege of an upgrade and late check out was the icing on the cake. .

Dear Trevor M., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Location easily access to shopping mall

Bk C. Couples - 19/03/2020 Confirmed reviews ALL

Customer service very friendly n helpful.

Dear CH'NG BEE K., First of all, thank you for your support and loyalty as Le Club member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Location is good, very convenient to look for delicious foods

Hau J. T. Solo - 18/03/2020 Confirmed reviews ALL

Everything is fined, except the restaurant for breakfast as it was a bit warm during breakfast time !

Dear HAU JUI T., First of all, thank you for your support and loyalty as Le Club member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedbacks received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Comfortable bed and pillow

Jay K. Couples - 17/03/2020 Confirmed reviews ALL

Good location for explore all the local foods, very comfortable bed and pillow but unfortunately, the chair for my room got dust mite, should pay more attend on hygiene on other place in room beside the bed. Overall, it is a good stay.

Good facilities and living condition in the hotel

Ruowen J. Solo - 15/03/2020 Confirmed reviews ALL

Good service good living condition good facilities. Wifi needs to improve.

Dear Ruowen EXT- J., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Great stay

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Friendly professional staff

Dear MITRA K., First of all, thank you for your support and loyalty as ALL Le Club member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

great stay

Nazri Families - 14/03/2020 Confirmed reviews ALL

had a good experience from the front service to the bar lady who helped us with our order.

Dear NAZRI, First of all, thank you for your support and loyalty as ALL Le Club member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Good stay

Samy K. Business - 13/03/2020 Confirmed reviews ALL

Peaceful, restful, joyful

Dear SAMY K., First of all, thank you for your support and loyalty as ALL Le Club member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Lovely friendly staff

Alison J. Couples - 11/03/2020 Confirmed reviews ALL

A very nice hotel , good food and very efficient staff. Comfortable and clean rooms with lots of attention to detail.

Dear ALISON J., First of all, thank you for your support and loyalty as ALL Le Club member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Friendly staffs, clean and worth in value

Jw F. Families - 11/03/2020 Confirmed reviews ALL

I would like to specially thanks to the duty manager Ms. Phui See, excellent service from her. During current coronavirus outbreak session, this hotel provide sanitizers in all lift and easy to find out in every corner. Reception will take down all visitor temperature. We had our anniversary celebration in this hotel, thanks to the team who decorate for our room.

Dear JIA WEN F., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Amazing Stay

Katherine Couples - 11/03/2020 Confirmed reviews ALL

Had a amazing stay in your hotel especially the time we arrived Keith was smiling and welcoming us like a family. That made our stay more special because it starts with a great service.

Dear MARY KATHERINE B., First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially to Keith. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Good

Shashika O. Couples - 09/03/2020 Confirmed reviews ALL

The front office people were very Friendly and helpful

Dear SHASHIKA O. Z., First of all, thank you for your support and loyalty as ALL member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

GooD stay!

Vera Families - 09/03/2020 Confirmed reviews ALL

Cool nice amazing

Dear VERA K., First of all, thank you for your support and loyalty as ALL Le Club member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Great value and service

David Business - 09/03/2020 Confirmed reviews ALL

I have stayed here before and tried other Accor hotels in KL and this is my favorite. I’m a platinum member and they really look after you. My only negative is that the food options are very basic and limited in the hotel but plenty of options close by to make up for this. Thanks

Dear DAVID K., First of all, thank you for your support and loyalty as ALL member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Excellent and Good Service

Tommy Y. Business - 09/03/2020 Confirmed reviews ALL

Unexpected warmly birthday suprise, although is a belated welcome

Dear CHUN WEI TOMMY Y., First of all, thank you for your support and loyalty as ALL Le Club member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Y. General Manager

Expectations met

Anonymous Solo - 04/03/2020 Confirmed reviews ALL

Everything well maintained.. Room according to my preferences.. Staff excellent

Dear NELLY CECILIA S., First of all, thank you for your support and loyalty as ALL member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Good Boutique Hotel experience

Anonymous Couples - 03/03/2020 Confirmed reviews ALL

We enjoy the very friendly service and housekeeping staff members, especially in the swimming pool and bar area. Rooms are well-maintained.

Dear BENTON W., First of all, thank you for your support and loyalty as ALL member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

well located. It is out of management the road development next to hotel. Still good.

K. F. Business - 03/03/2020 Confirmed reviews ALL

Well received, and information signage is very good. Only the laundry service late evening decline. But one of the employee arrange with extra charge of 50%. There should be nothing to say no before try. Bravo. You have Chinese restaurant behind you. Idea to have special discount for hotel guest offer could be arrange.

Dear f. K., First of all, thank you for your support ! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Great moment

Prayudi S. Couples - 03/03/2020 Confirmed reviews ALL

It is great hotel Tq for the decor in the room, we like it so much Clean and neat room and facilities All staff were so nice Only during our bfast, One kitchen staff cutting the fruit for the buffet without any gloves, and another kitchen staff refilling the pastries only wearing one glove, he did touching all the bread.... Other than that we did really our visit to mercure

Dear PRAYUDI CHRISMAS s., First of all, thank you for your support and loyalty as ALL member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedbacks received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

fantastic .

Diva Friends - 03/03/2020 Confirmed reviews ALL

The front desk was extremely efficient and polite, Tastefully decorated and seriously comfortable beds/ pillows. The toilet were well planned and built. Should I renew my accor card, it will be for this hotel.

Dear DIVA, First of all, thank you for your support! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

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