Mercure Kuala Lumpur Shaw Parade

Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.5/5 286 reviews

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Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

ALLSAFE approved hotel

Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah, ,, .
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CHORAK-ALL DAY DINING RESTAURANT

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Our accommodation(s)

All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 4 room types: Deluxe, Executive, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  286 reviews

TripAdvisor Rating  4.5/5  670 reviews

Meeting my expectations from a Mercure

Customer review rating 3.5/5

Edison L. Solo - Confirmed reviews ALL

meeting my expectations from a Mercure

Dear LIONG YU L., First of all, thank you for your support and loyalty as Accor ALL Platinum member! It is an absolute sheer joy to read your kind words about our hotel and our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Cindy Yeoh General Manager

Excellent service 👍

Customer review rating 5.0/5

Wai L. Couples - Confirmed reviews ALL

Everything about this hotel is good, especially the service! Nice and clean room with a large and comfy bed, and powerful aircon too. Many thanks to Kelly and team for the birthday decoration! My wife liked it very much ❤️

Dear WAI L. H., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with Kelly and rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Nice location, good service

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Loved the location, comfortable beds clean rooms

Dear MICHAEL M., First of all, thank you for your support and loyalty as Accor ALL member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade Hotel very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedback received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Good stay, amazing bed.

Customer review rating 4.0/5

Miren T. Solo - Confirmed reviews ALL

I stayed for 5 nights. The room is spacious, clean, with everything you need to feel comfortable. It has a good size desk with a comfortable chair, a very nice armchair with a low table from where I could chill with a cup of coffee looking at the city through the big window. The en-suite is good, the pressure of the shower is actually great, the space feels sufficient too. The room was cleaned every day and the towels and trash bags were also changed every time. I enjoyed the facilities too, spend some time at their rooftop pool and at the gym. The breakfast buffet, was not as good as everything else. There were variety of foods and all, but quality didn't achieve expectations. The music at the buffet every morning was actually really pleasant, soft piano melodies, I liked that a lot. My only negative comment about my stay would be the breakfast and that the restaurant was closed for lunch and dinner with only a handful food options available, only to be enjoyed at the room. The staff was good, friendly and helpful when I addressed some questions regarding my stay. They were kind enough to print my boarding pass and other documents for me too. Overall, a very pleasant experience.

Dear MIREN T. IGLESIAS, First of all, thank you for your support and loyalty as Accor ALL member! It is an absolute sheer joy to read your kind words about our hotel and our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedback received. Thank you again for sharing your experience, and we look forward to welcome you back again. Sincerely, Cindy Yeoh General Manager

Satisfied stay

Customer review rating 3.0/5

C. S. K. Solo - Confirmed reviews ALL

Make the WiFi connection easier and Install more USB ports in the room

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Other web-users rate our hotel

  • 233 reviews 8.2/10 Location
  • 345 reviews 8.8/10 Room
  • 308 reviews 8.8/10 Service
  • 15 reviews 9.2/10 WiFi
  • 202 reviews 8.6/10 Cleanliness
  • 153 reviews 8/10 Comfort
  • 125 reviews 6.1/10 Breakfast
  • 80 reviews 7.4/10 Amenities

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