Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.4/5 1,461 reviews

Best price
guarantee
Mercure Kuala Lumpur Shaw Parade - Image 1
Mercure Kuala Lumpur Shaw Parade - Image 2
Mercure Kuala Lumpur Shaw Parade - Image 3
Mercure Kuala Lumpur Shaw Parade - Image 4
152 Jalan Changkat Thambi Dollah, Pudu, ., 55100 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah, Pudu, .
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Telephone
Fax +60 3-9224 3039

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHORAK-ALL DAY DINING RESTAURANT

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,461 reviews

TripAdvisor Rating  4.5/5  734 reviews

Certificate of excellence 2024

Inappropriate breakfast time for business trip

TripAdvisor rating 3.0/5

Marcondes_Brazil Business - TripAdvisor review

breakfast time inappropriate for business trips, restaurant opens at 07:00, bad time for those traveling on business and needing to be somewhere else for appointments, restaurant space is small and gets very crowded on weekends. Noisy hallways at night

Good stay

Customer review rating 4.0/5

Chak B. Friends - Confirmed reviews ALL

Have stayed a few times before. On this trip, checked in twice within a few days. Required to fill in all the particulars on the second stay. Could have imagine that all these details are on your system and should not require another unnecessary paperwork. It should have a warm Hello, welcome back and given the key.

Dear Chak B., Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Shaw Parade. I am sorry that your experience did not meet all your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Yeoh General Manager

Great stay, centrally located to shopping malls and local food

Customer review rating 4.0/5

Joew Couples - Confirmed reviews ALL

Great Rooms, excellent staff

Dear Joseph W., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Customer review rating 4.0/5

Farid W. Families - Confirmed reviews ALL

Very Comfortable bed (!!!), easy access location, close to some restaurants/mall. Front desk service was good. Appreciate that there was a luggage scale in lobby. Breakfast was OK, selection could be improved.

Dear Farid W., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

location is convenient

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

location is convenient

Dear Liping F., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,163 reviews 8.9/10 Location
  • 1,798 reviews 8.8/10 Room
  • 1,787 reviews 9/10 Service
  • 57 reviews 9/10 WiFi
  • 885 reviews 8.8/10 Cleanliness
  • 648 reviews 6.4/10 Breakfast
  • 611 reviews 7.6/10 Comfort
  • 389 reviews 7.8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuala Lumpur

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.