Customer review rating (ALL Rating) 4.4/5 776 reviews
All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 4 room types: Deluxe, Executive, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.
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Mercure Kuala Lumpur Shaw Parade
152 Jalan Changkat Thambi Dollah, ,, .
55100 KUALA LUMPUR
Malaysia
GPS:3.139884, 101.712267
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Railway station
Access: 800 m / 0.5 mi 5 min walk / 2 min drive
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Tourist attraction
Access: 3.8 km / 2.36 mi 38 min walk / 14 min drive
Tourist attraction
Access: 3.8 km / 2.36 mi 38 min walk / 14 min drive
Historic monument
Botanical gardens
Tourist attraction
Art and Culture
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Shopping centre/mall
Access: 900 m / 0.56 mi 14 min walk / 8 min drive
Shopping centre/mall
Access: 1.3 km / 0.81 mi 19 min walk / 8 min drive
Shopping centre/mall
Shopping centre/mall
Shopping district
Shopping centre/mall
Shopping centre/mall
Shopping centre/mall
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Our All Day Dining Restaurant serves a combination of Asian and international cuisine.
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Lobby Bar provides a relaxing ambience for all guests after a long day of activities in the city.
Non contractual photo
Pool Bar
Located on level 20, the gym is exclusively available only for in house guests.
Customer review rating 3.5/5
Terence Couples - Confirmed reviews ALL
Dear TERENCE T., Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Shaw Parade. I am sorry that your experience did not meet all your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Yeoh General Manager
Friendly staff and very personalize service
Customer review rating 4.5/5
Joe Business - Confirmed reviews ALL
Dear Sng Y., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager
Thank you for a very pleasant stay
Customer review rating 5.0/5
Judy F. Friends - Confirmed reviews ALL
Dear Judith Marian Domenica F., Wow! We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager
Great stay
TripAdvisor rating 5.0/5
jovera j TripAdvisor review
Dear Joveraj, We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is a sheer pleasure to receive positive feedback. I will share your comments with Joyce and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your future visits. Sincerely, Cindy Yeoh General Manager
Great location and friendly staff
TripAdvisor rating 5.0/5
shahima0 TripAdvisor review
Dear Ms Shahima0, Welcome back once again! We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with Joyce, Jalal and Imran and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your future visits back again. Sincerely, Cindy Yeoh General Manager
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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