Pullman Zamzam Madinah 1 star

Customer review rating (ALL Rating) 4.6/5 10,878 reviews

Pullman Zamzam Madinah - Image 1
Pullman Zamzam Madinah - Image 2
Pullman Zamzam Madinah - Image 3
Pullman Zamzam Madinah - Image 4

Description

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

Book this hotel
Room 1

The 35 sqm room invites you to enjoy comfortable stay on Madina city view room. The room is equipped with 55" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x King size bed(s)

The 35 sqm room invites you to enjoy comfortable stay on Madina city view room. The room is equipped with 55" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoy a comfortable stay. Accessible Room is equipped with 55" LED TV for your entertainment and also for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The (35 m²) room invites you to enjoy a comfortable stay. The room is equipped with 3 single beds, 55"" LED TV for your entertainment and also for your convenience; we offer free Internet, tea-coffee making facility and one bathroom with shower.

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoy comfortable stay on Madina city view room 4 single beds. is equipped with 55" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x4

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoy comfortable stay in Haram view room. The room is equipped with 55"" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • Views:

    Panorama view

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoy comfortable stay in Panoramic Haram view room. room is equipped with 55"" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

  • Views:

    Panorama view

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

The 35 sqm room invites you to enjoycomfortable stay in Panoramic Haram view room. room is equipped with 55"" LED TV for your entertainment and for your convenience; we offer free internet, tea-coffee making facility and one bathroom with shower

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

A luxurious 85 m² suite with tasteful decor includes two bedrooms overlooking the Madina city,living/dining room elegantly rounded off. The suite provided with free Internet, three 55" LED TV, tea-coffee making facility and two bathrooms with shower.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

Joinable bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Suite

Junior suite, 01 bedroom with king bed - City view

The 60 sqm suite offers an enchanting captivating bedroom designed for comfort overlooking the holy Madina city. The suite is provided with separate living room, free internet, sofa, two 55"LED TV and one bathroom with shower

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Suite

Junior suite, 01 bedroom with king bed - Panoramic Haram view

The 60 m² suite offers an enchanting and captivating bedroom designed for comfort overlooking the holy Haram. The suite is provided with separate living room, free internet, sofa, two 55"LED TVs and one bathroom with shower.

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Suite

DELUXE SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

A luxurious 75 m² suite with tasteful decor includes two bedrooms overlooking the Madina city,living/ diningroom elegantly rounded off. The suite provided with free Internet, three 55" LED TV, tea-coffee making facility and one bathroom with shower.

Max. number of persons
5
Area
From 75 m² / 807 sq ft

Bedding

Joinable bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Suite

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

A luxurious 85 m² suite with tasteful decor includes two bedrooms overlooking the holy Haram, living/dining room elegantly rounded off. The suite provided with free Internet, three 55" LED TV, tea-coffee making facility and two bathrooms with shower.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Suite

EXECUTIVE SUITE, 1 Double Size Bed, 2 Single Size Beds, Panoramic Haram view

A luxurious 85 m² suite with tasteful decor includes two bedrooms Panoramic Haram view, living/dining room elegantly rounded off. The suite provided with free Internet, three 55" LED TV, tea-coffee making facility and two bathrooms with shower.

  • Views:

    Panorama view

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

(600 m²) Royal Suite, 1 Master room, Sitting area, 1 King bed, 2 Single beds, Living/dining area, 4 bathrooms &Maid room with seperate kitchen,Outside terrace, Three 55"LED TV& 55 LED TV, free Internet,Tea-coffee making facility-Panoramic Haram View

  • Views:

    Panorama view

Max. number of persons
7
Area
From 200 m² / 2152 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Room Services

  • Operator wake up call

Hotel location

Pullman Zamzam Madinah

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service
  • 834 rooms
  • 10 rooms for people with reduced mobility
  • 436 connecting rooms
  • 521 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

4 Restaurants

Room service

  • Cold snacks
  • Hot meals

Family

Services for children

  • Children''s TV Channels

Well-being

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Private
  • 500 parking spaces
  • Max Limited Height: 1.05 m / 3.5 ft
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Valet Service

GPS:24.464222, 39.611139

Parking information

  • On site
  • Indoor parking
  • Private
  • 500 parking spaces
  • Max Limited Height: 1.05 m / 3.5 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking

Accessibility

  • Accessible parking

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, with soulful aerial view overlooking the Prophet (PBUH) Mosque. Try the à la carte menu featuring fine Oriental specialties during lunch & dinner.

Classic all day dining restaurant, unfolding sumptuous International buffet at breakfast, lunch, and dinner, with exceptional featurettes such as home-made bakery, traditional tandoori oven and Kids Care with special menu & entertainment.

Elegant modern hub at the lobby, wrapped in the warmth of oriental décor, appetized by signature Parisian & Oriental light Snacks, Pastries, Breads & Viennoiseries baskets, premium Tea & Coffee collection, and complemented by Wi-Fi.

Our fitness center offers modern cardio and strength equipment, a spacious workout area, and a comfortable environment designed to support your wellness journey. Guests can enjoy a clean, energizing space ideal for maintaining an active lifestyle.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  10,878 reviews

Customer review rating 0.5/5

Imran A. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Parkar W. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Raed A. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Inas S. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Mohammad A. Families - Confirmed reviews ALL

Dear Mr. Mohammad, Thank you for sharing your honest experience with us. We are glad to know that our location made your stay a truly remarkable one. Regarding the comments you made about the noise level and maintenance, please rest assured that we have taken immediate action to avoid any future occurrences. Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Gold membership. Your dedication truly matters to us! Best regards, Zamzam Pullman Madina

Customer review rating 4.0/5

Parkar W. Families - Confirmed reviews ALL

All very good, very helpful staff, received free room upgrade for our family of 2 adults and 2 children. Breakfast in main restaurant was reasonable in the main restaurant, better options in the Acacia restaurant. Walk to mosque was short but for women its a much longer walk to their entrance on north side of mosque.

Customer review rating 5.0/5

Raed A. Families - Confirmed reviews ALL

Very happy with the upgrade I got in reservation

Customer review rating 5.0/5

Inas S. Business - Confirmed reviews ALL

Perfect

Customer review rating 4.0/5

Mohammad A. Families - Confirmed reviews ALL

Nice experience as located Near the mosque

Dear Mr. Mohammad, Thank you for sharing your honest experience with us. We are glad to know that our location made your stay a truly remarkable one. Regarding the comments you made about the noise level and maintenance, please rest assured that we have taken immediate action to avoid any future occurrences. Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Gold membership. Your dedication truly matters to us! Best regards, Zamzam Pullman Madina

Customer review rating 4.0/5

Sokhna 2. Families - Confirmed reviews ALL

Memorable stay the staff was wonderful and friendly specially Mrs Nouf at the All Accor checking desk very helpful

Customer review rating 5.0/5

Naveed A. Families - Confirmed reviews ALL

One of the best services friendly staff excellent service. inshallah when i come to medina i will book zamzam pullman again

Dear Mr. Naveed, Thank you for sharing your unique experience with us. We appreciate your positive feedback on our staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. We sincerely appreciate your commitment to Accor! Your loyalty is invaluable to us, and we're pleased to acknowledge your Classic membership. Thank you for being a part of our community! When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 4.0/5

Muhammad S. Families - Confirmed reviews ALL

Overall, I had a positive experience, but Accor could improve its reservation and prepayment process. I had no issues paying in advance to secure my suite, but obtaining the payment link required several phone calls and made the process unnecessarily frustrating. Additionally, although the suite accommodates four guests, the website did not allow me to indicate two adults and two children, which later resulted in a discussion about an extra bed fee. The manager kindly waived the charge, but ideally, this should have been addressed during booking. My stay at Marriott in Makkah was very seamless, and adopting some similar booking and guest accommodation practices could further improve the guest experience.

Customer review rating 5.0/5

Rawya M. Families - Confirmed reviews ALL

Everything was very good. The staff were very helpful n friendly.

Dear Ms. Rawya, Thank you for sharing your valuable experience with us. We are delighted to hear that you found the hospitality at Zamzam Pullman Madina to be exceptional! Our entire team is dedicated to providing our guests with an unforgettable spiritual experience, and it warms our hearts to hear that their efforts made your stay memorable. Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Silver membership. Your dedication truly matters to us! When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Kind Regards, Zamzam Pullman Madina

Customer review rating 3.0/5

Moinur R. Families - Confirmed reviews ALL

We booked a delux suite, which was very comfortable. The hotel itself is very clean with easy access to Masjid al Nabawi. The walls between rooms are thin so our we could hear everything from the room beside us where a family with young boisterous children were staying. So at times our sleep was disturbed. The really frustrating part of our experience was the last day. I called reception an hour ahead of our airport taxi pickup for porter support with our luggages. I then rang reception a few more times chasing the whereabouts of the porter service. Each time was falsly assured they were on their way. Eventually after more than an hour and with our taxi presurring us to leave for the airport we ended up pushing our luggage ourselves. Slightly tricky maneuvering so many lugges accross the hotel structure without a trolly but not impossible. But the point is that even 3-4 star hotels value guest experience better. I had relatives staying 4 star hotels on the north side on the same trip as us and they had all their luggage collected and loaded by the hotels porter service - so its embarassing to admit our 5 star hotel let us down in this regard.

Dear Mr. Moinur, We sincerely appreciate your commitment to Accor! Your loyalty is invaluable to us, and we're pleased to acknowledge your Classic membership. We are glad to know that our suite, hotel cleanliness have met your satisfaction. However, we apologize for any inconvenience regarding the luggage services, staff services and room noise. Your feedback is valuable, and we will take it into immediate action for further investigation. We appreciate you taking the time to provide your feedback, as it will help us improve our services for all our guests. We hope to have the opportunity to welcome you back for an even better experience. Thank you for being a part of our community! Warm regards, Zamzam Pullman Madina

Customer review rating 4.0/5

Mohammed B. Families - Confirmed reviews ALL

Was a wonderful stay; the hotel staff that checked me in was wonderful; very approachable and professional with a lovely attitude to help; shame about some of the guest relation managers; hence why I have given it an 8; they too busy with the phones and do very little to help; overall fantastic location; with all the amenities nearby; rooms are well located; premium breakfast options; many entrances to the Masjid;

Dear Mr. Mohammed, Thank you for sharing your honest experience with us. We are glad to know that our location, checked and staff services have made your stay a truly remarkable one. Regarding the comments you made about the guest relations, please rest assured that we have taken immediate action to avoid any future occurrence. Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Mohammed F. K. Families - Confirmed reviews ALL

Easy checkin and checkout! Excellent breakfast and helpful staff. Rooms are super clean and very comfortable beds. WiFi was great.

Dear Mr. Mohammed, Thank you for sharing your unique experience with us. We appreciate your positive feedback on our breakfast, wifi, check-in, check-out, and staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. We sincerely appreciate your commitment to Accor! Your loyalty is invaluable to us, and we're pleased to acknowledge your Silver membership. Thank you for being a part of our community! When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 4.5/5

Faisal M. Families - Confirmed reviews ALL

I have stayed in several ALL ACCOR hotels and in Madinah KSA more than 3 times. It is located within short walking distance to Masjid Al Nabawi. Front Desk staff were pleasant and helpful. I and my son were offered one bedroom suit with 2 single beds but with no view instead of my booked Superior room with Masjid view. I accepted with a pleasure. In addition, I was allowed extra one hour to check out. This allowed us to perform Jumma prayer before we return to our room to wear the Ihram clothes in our way to Makkah. So, I am very pleased with my stay and likely to return and recommend to family and friends. .

Dear Mr. Faisal, Thank you for sharing your recent experience with us. We are pleased to know that you enjoyed our staff services, room view, room upgrade, late check-out, and location. At Zamzam Pullman Madina we are committed to creating an exceptional atmosphere that delights our guests. We look forward to the opportunity to serve you again and provide you with an even better experience that exceeds your expectations. We sincerely appreciate your commitment to Accor! Your loyalty is invaluable to us, and we're pleased to acknowledge your Classic membership. Thank you for being a part of our community! When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Munira K. Families - Confirmed reviews ALL

Amazing panoramic view of the Prophets Mosque and Green Dome. Fantastic service from the housekeeping staff in our room and the restaurant staff, Shiraz, Ahmad Sulayman, Omar. Jzk Khairan.

Dear Ms. Munira, Thank you for sharing your recent experience with us. We are happy to hear your positive feedback on our staff and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Mr. Shiraz, Mr. Ahmad Sulayman and Mr. Omar went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Warm Regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Mohammad M. Couples - Confirmed reviews ALL

Extremely satisfied

Dear Mr. Mohammad, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Classic membership. It means a lot to us. At Zamzam Pullman Madina. Would be happy to welcome you back for another memorable stay soon. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 3.5/5

Adil S. Families - Confirmed reviews ALL

Had to wait for hours for towels. The room was not cleaned on time. Shuttle service was not as per salah timings. The buffet in M floor was setup in low standards. No cutlery or service waiters in the area.

Dear Mr. Adil, Thank you for your loyalty to Accor! Thank you for sharing your honest experience with us. We sincerely apologize for any inconvenience you experienced during your recent stay. We constantly strive to provide our guests with a comfortable and pleasant stay, and we will certainly investigate this matter thoroughly. Once again, we apologize for the inconvenience you encountered. We hope you will consider giving us another opportunity to provide you with a better experience in the future. Warm regards, Zamzam Pullman Madina

Customer review rating 3.5/5

Nasir I. Families - Confirmed reviews ALL

Comfortable beds Welcoming house keeping staff

Dear Mr. Nasir, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Gold membership. It means a lot to us. We are delighted to hear that our hotel's prime location near Al-Masjid an-Nabawi made your stay truly special. We are delighted to hear that you found the hospitality at Zamzam Pullman Madina to be exceptional! Our entire team is dedicated to providing our guests with an unforgettable spiritual experience, and it warms our hearts to hear that their efforts made your stay memorable. Thank you again for your kind words, and we look forward to welcoming you back for another fantastic stay! Kind Regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Md K. Families - Confirmed reviews ALL

great

Dear Mr. Md K., Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Classic membership. It means a lot to us. At Zamzam Pullman Madina. Would be happy to welcome you back for another memorable stay soon. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 4.5/5

S S. Families - Confirmed reviews ALL

Wonderful hotel. Excellent location. Our 2nd home! Stayed several times and will stay there again in future inshAllah. Thank you for welcoming us and for your hospitality, kindness, curtosity. I think you are the best hotel in Madinah.

Dear Mr. S., Thank you for your continued loyalty to Accor! We are genuinely grateful for your support and proud to recognize your Classic membership. Your dedication truly matters to us! We appreciate your positive feedback on our location and staff service. Providing exceptional hospitality is at the heart of what we do, and we are thrilled to hear that our team's warm welcome and attentive service made your stay unforgettable. Thank you once again for your feedback, and we look forward to welcoming you back for another memorable stay. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Customer review rating 5.0/5

Ameena L. I. Families - Confirmed reviews ALL

Very good.

Dear Ms. Ameena, Thank you for your loyalty to Accor! We truly appreciate your support and are glad to your Gold membership. It means a lot to us. At Zamzam Pullman Madina. Would be happy to welcome you back for another memorable stay soon. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/3yqPZpo Best regards, Zamzam Pullman Madina

Other web-users rate our hotel

  • 3,926 reviews 9.5/10 Location
  • 5,784 reviews 8.4/10 Room
  • 13,236 reviews 9.3/10 Service
  • 52 reviews 8.2/10 WiFi
  • 3,176 reviews 8.7/10 Breakfast
  • 3,069 reviews 8.5/10 Cleanliness
  • 1,864 reviews 8.2/10 Comfort
  • 32 reviews 3.6/10 Wellness Area

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