The Artisan Istanbul MGallery 4 étoiles

Note Avis clients (Note ALL) 4.6/5 576 avis

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Description

Les plus de l'hôtel

  • WIFI gratuit

  • Hôtel situé en centre-ville, accès facile aux attractions historiques et transports en commun

  • 136 chambres modernes et suites avec terrasse

  • Chambres communicantes disponibles

  • Centre de remise en forme gratuit

Nos hébergements

Localisation de l'hôtel

The Artisan Istanbul MGallery

Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu
34437 ISTANBUL
Turquie

GPS:41.037109, 28.991705

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Madam Niça

Dining above the famous Bosphorus, Madam Niça is on the rooftop of The Artisan Istanbul MGallery featuring sweeping views of Istanbul city. The restaurant menu represents Bozcaada Island heritage blended with the traditional cuisine.

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Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  576 avis

Note TripAdvisor  4.5/5  1 532 avis

Certificat d'excellence 2024

Pire expérience d'hôtel Accor

Note Avis clients 0.5/5

Casellas Professionnel - Avis confirmés ALL

Description de chambre mensongère - vue sur le bosphore inexistante en raison de bâtiment bloquant la vue Un des membres de l'hôtel a reconnu la situation, s'engageant à rembourser la différence entre cette chambre et la chambre avec vue... Check In - attente de 30 minutes, non prise en compte du statut prioritaire Un seul petit déjeuner, staff du restaurant très attentionné, seul point positif Chambre bruyante (climatisation); non insonorisée (murs qui tremblent par la fermeture de portes dans le couloir Check out lunaire - encore de l'attente; n'ont pas voulu prendre en compte notre boisson de bienvenue obtenue par le statut membre... Surtout, aucun remboursement, le réceptionniste disant ne pas être au courant Je déconseille cet hôtel qui n'est pas à la hauteur du standing

Dear Casellas, Thank you for sharing your experience at The Artisan Istanbul MGallery. We sincerely regret to hear that your stay did not meet your expectations and appreciate your feedback, as it is invaluable in helping us improve our services. We strive to provide accurate descriptions of our rooms and views; however, it seems that we fell short in your case. We understand how disappointing it can be when expectations set by descriptions are not met. Rest assured, we are investigating this matter further to ensure clarity in our listings. Regarding your check-in experience, we apologize for the delay you encountered. We aim to prioritize our valued guests, especially those with membership status, and it is concerning to hear that this was not reflected during your arrival. We will be reviewing our procedures to minimize wait times in the future. While we are pleased to hear that you found our restaurant staff attentive, we regret that noise disturbances from the air conditioning and surrounding areas impacted your comfort. We continuously work on ensuring our accommodations meet high standards of soundproofing and comfort. Concerning your check-out experience, we apologize for any confusion regarding your welcome drink and the wait times you experienced. It is important for us that these matters are handled smoothly, and we will address this with our reception team. We truly appreciate your feedback and hope you will consider providing us with another opportunity to serve you better in the future. Best regards, The Artisan Istanbul MGallery

Très bel hôtel à la décoration soignée et personnelle

Note Avis clients 5.0/5

Anonyme Professionnel - Avis confirmés ALL

Un très bel hôtel avec chambre très confortable largement au standing 4 étoiles. Petit déjeuner complet, très varié et globalement bon. Personnel disponible et serviable.

Dear Guest, Thank you for your kind words regarding your recent stay at The Artisan Istanbul MGallery. We are thrilled to hear that you appreciated our unique decor, the comfort of your room, and the variety of our breakfast offerings. It is also wonderful to know that our staff contributed positively to your experience. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, The Artisan Istanbul MGallery

Bon séjour

Note Avis clients 4.5/5

Jazyl En famille - Avis confirmés ALL

Nous avons passé un séjour très agréable dans cet hôtel, qui est très bien situé. Le personnel est sympathique et accueillant, et la chambre était parfaitement entretenue.

Dear Jazyl, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location and found our staff to be friendly and welcoming. It is also wonderful to know that your room met your expectations in terms of cleanliness and comfort. We hope to welcome you back for another pleasant stay in the future. Best regards, The Artisan Istanbul MGallery

Un réel confort

Note Avis clients 4.5/5

Anonyme Professionnel - Avis confirmés ALL

L’Hotel était vraiment très agréable d’une propreté remarquable. Le Style et l’atmosphère de l’hôtel furent une belle expérience. Le Personnel est très serviable et réactif. Le seul bémol reste la restauration. Le Room service n’a pas été satisfaisant (manque de goût et présentation des plats insuffisants) ainsi que l’expérience gustative au Restaurant plutôt pauvre. Dommage mais je garde un beau souvenir dans l’ensemble. La localisation de l’hôtel est correcte.

Dear Guest, Thank you for your kind feedback regarding your recent stay at The Artisan Istanbul MGallery. We are delighted to hear that you found our hotel to be a comfortable and pleasant environment, and that you appreciated our cleanliness, style, and atmosphere. It is also wonderful to know that our staff made a positive impression with their helpfulness and responsiveness. We take all guest feedback seriously, and I would like to acknowledge your comments regarding our dining options. We strive to provide a delightful culinary experience, and I regret that our room service and restaurant offerings did not meet your expectations. Your insights will be shared with our culinary team as we continuously work towards enhancing our guests' experiences. We are pleased that, despite the dining experience, you left with fond memories of your stay. Should you choose to visit us again, we hope to provide an even more satisfying experience. Best regards, The Artisan Istanbul MGallery

Excellent séjour

Note Avis clients 4.5/5

Ali Entre amis - Avis confirmés ALL

Un excellent hôtel, le personnel sont top one

Dear Ali, Thank you for your kind words regarding your recent stay at The Artisan Istanbul MGallery. We are delighted to hear that you found our hotel to be excellent and appreciated the service provided by our dedicated staff. Your satisfaction is our highest priority, and your feedback motivates us to continue delivering exceptional experiences to our guests. Warm regards, The Artisan Istanbul MGallery

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 588 avis 9.3/10 Site
  • 764 avis 8.9/10 Chambre
  • 1 038 avis 9.1/10 Service
  • 12 avis 8.5/10 Internet
  • 367 avis 8.9/10 Propreté
  • 342 avis 8.3/10 Petit déjeuner
  • 312 avis 8/10 Confort
  • 180 avis 9.2/10 Ambiance

Dispensé par Trustyou

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