Description
Hotel extras
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Home to social butterflies, HI-SO is Auckland's hippest rooftop bar
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Choice of elements-inspired room design; Liquid, Vapour or Solid.
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SO/ SPA.
Our accommodation(s)
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Room
COLLECTION, 1 King Bed
- 2 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
COLLECTION TWIN, 2 Single Beds
- 2 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
COLLECTION ACCESSIBLE, 1 King Bed
- 2 pers. max
- 35 m² / 376 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Accessible room
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Suite
LOFT SUITE, Club Signature Access, 1 King Bed
- 3 pers. max
- 38 m² / 409 sq ft
- Bedding 1 x King size bed(s)
- Views: City View or Harbour view
Suite
ATELIER SUITE, Club Signature Access, 1 King Bed
- 3 pers. max
- 44 m² / 473 sq ft
- Bedding 1 x King size bed(s)
- Views: Harbour view
Studio
STUDIO, 1 King Bed
- 3 pers. max
- 34 m² / 365 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
COLLECTION ACCESSIBLE, 1 King Bed
- 2 pers. max
- 35 m² / 376 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Accessible room
Hotel location
SO/ Auckland
67 Customs Street East, Auckland CBD, Auckland Central
1010 AUCKLAND
New Zealand
GPS:-36.845421, 174.768507
Access and transport
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BRITOMART STATATION
Railway station
Access: 200 m / 0.12 mi 3 min walk / 2 min drive
FERRY TERMINAL
Ferries
Access: 500 m / 0.31 mi 4 min walk / 2 min drive
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ART GALLERY
Art and Culture
Access: 1 km / 0.62 mi 15 min walk / 5 min drive
SKYCITY CASINO
Casino
Access: 1 km / 0.62 mi 15 min walk / 5 min drive
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VIADUCT & WATERFRONT
Marina
Access: 640 m / 0.4 mi 8 min walk / 4 min drive
ALBERT PARK
Park
Access: 1 km / 0.62 mi 15 min walk / 10 min drive
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Queen Street
Shopping district
Access: 500 m / 0.31 mi 7 min walk / 3 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Pets not allowed
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
- Car park
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HARBOUR SOCIETY
Discover a new twist on dining, designed by our Head Chef's expansive background in multiple Asian countries and value for sustainability and seasonality. Feast your eyes and appetite on the breathtaking vistas in the heart of Auckland City.
JAVALAB
Our streetfront Cafe mixes the art of French patisserie with experimental coffee brewing.
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MIXO
The stylish and playful MIXO serves up great drinks and tunes
HI SO
Elevate your status in Auckland's hottest sky high rooftop bar. Pose with your friends for Instagram worthy shots of the harbour. Socialise on our outdoor terrace or up the fun factor with a private booth.
Breakfast
Discover the art of buffet, reimagined by our team of chefs. Feast your eyes and appetite on the breathtaking vistas — the perfect match for the elegant creations by our renowned Head Chef.
2 pools
Located in the heart of the wellness centre, our 20-meter luxury, heated lap pool offers an urban oasis for water lovers. Renew your energy levels and soothe tired aching muscles in our jacuzzi or detox in the Finnish sauna the perfect way unwind.
Fitness center
As a resident of the hotel, you'll enjoy complimentary access to our wellness circuit, equipped with state-of-the-art cardio and cable machines and free weights, SO/FIT is a dynamic space for maximizing your fitness routine and staying fresh.
Spa
Pampering yourself has never been so much fun. Relax or revitalise, The choice is yours at SO/ Spa.
Meetings & Events
- Number of Meeting Room
- 5
- Surface of the largest room
- 231 m² / 2486.461 sq ft
- Maximum seats capacity
- 150
- Maximum capacity for banquets
- 120
Our guest reviews
ALL Rating
Customer review rating 4.0/5
Uday B. Business - Confirmed reviews ALL
Kia Ora Uday, Thank you for your feedback following your stay at SO/ Auckland. We’re delighted you enjoyed our central location, beautifully decorated rooms, and tidy, well-appointed accommodations. We also appreciate your note about the dim lighting, your comments will help us consider ways to enhance the guest experience. We look forward to welcoming you back for another pleasant stay in the heart of Auckland. Sincerely, On Behalf of SO/ Auckland Team
Customer review rating 3.5/5
Raiya X. Couples - Confirmed reviews ALL
Kia Ora, Thank you for sharing your feedback following your stay at SO/ Auckland. We are glad you enjoyed our great central location and overall experience. However, we sincerely apologize that your room didn’t feel as fresh as it should and for the unacceptable behavior you experienced from our chef. This is far below the standard we expect, especially considering the premium experience we aim to provide. Your comments have been shared with our team to ensure both our rooms and dining service meet the high expectations of our guests. We hope to have the opportunity to provide you with a fully satisfying stay in the future. Sincerely, On Behalf of SO/ Auckland Team
Customer review rating 5.0/5
Rahul K. Couples - Confirmed reviews ALL
Kia Ora, Thank you for your wonderful feedback and for staying with us at SO/ Auckland. We’re thrilled you had such an awesome stay and enjoyed our friendly staff. We also truly appreciate your loyalty and look forward to welcoming you back soon. Sincerely, On Behalf of SO/ Auckland Team
Customer review rating 5.0/5
Philippa K. Friends - Confirmed reviews ALL
Kia Ora, Thank you for your lovely feedback and for choosing to stay with us at SO/ Auckland. We are delighted you had such a great experience and that the rooftop bar was the perfect way to end your evening. It’s also wonderful to hear our valet team helped make your arrival stress-free with prompt and friendly service. Thank you as well for your loyalty as an ALL Accor Gold member, we truly appreciate your support and look forward to welcoming you back again soon. Sincerely, On Behalf of SO/ Auckland Team
Customer review rating 5.0/5
David L. Couples - Confirmed reviews ALL
Kia Ora David, Thank you for your continued loyalty and for once again choosing to stay with us at SO/ Auckland. We are delighted to hear you enjoyed another lovely stay and that our team looked after you so well. A special thank you for recognising Basanta in the restaurant and our bar crew, we will be sure to share your kind words with them. We truly appreciate your support as an ALL Accor Gold member and look forward to welcoming you back again soon. Sincerely, On Behalf of SO/ Auckland Team
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