Hotel Royal St. Georges Interlaken MGallery 4.5 stars

Customer review rating (ALL Rating) 4.5/5 798 reviews

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Hotel Royal St. Georges Interlaken MGallery - Image 1
Hotel Royal St. Georges Interlaken MGallery - Image 2
Hotel Royal St. Georges Interlaken MGallery - Image 3
Hotel Royal St. Georges Interlaken MGallery - Image 4
Hoeheweg 139, 3800 INTERLAKEN, Switzerland

Description

Hotel extras

  • Air conditioning in all rooms

  • Brasserie St. Georges with terrace

  • Family rooms

  • Ideal location in downtown

  • Historic hotel with a romantic atmosphere

Our accommodation(s)

Single Bed

Historic, customized rooms in Baroque style with A/C, no balcony

  • 1 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Courtyard View or City View
  • Most of the accommodation: Corner Room

Hotel location

Hotel Royal St. Georges Interlaken MGallery

Hoeheweg 139
3800 INTERLAKEN
Switzerland

GPS:46.688656, 7.862805

Telephone
Fax +41 33 823 30 75

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE ST. GEORGES

Whether you enjoy classic French cuisine or Swiss specialties, we use fresh ingredients from local producers to create exquisite and healthy dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  798 reviews

TripAdvisor Rating  4.0/5  1,156 reviews

Not so good

Customer review rating 2.5/5

Josef Families - Confirmed reviews ALL

It looks more like a Airbnb instead of Hotel. It does not have a lift. i did not get the experience i was looking at.

Dear Chee Siong Josef L., We wish you a happy and healthy new year! Thank you for taking the time to tell us about your experience at the Royal St Georges Hotel Interlaken. We are sorry to hear that you did not fully enjoy your stay with us. May I ask you to email me at wa… with details to help us understand where we need to improve. Thank you very much! Sincerely, Wael Hammoud Front Office Manager

Avoidable

TripAdvisor rating 1.0/5

DayTrip17010712590 TripAdvisor review

The hotel is running a scam! The only good thing about this hotel is they offer pick up and drop services from the train station. The staff is horrible! The Swiss hospitality is replaced by people who sadly don’t understand the meaning of the word itself. Rude, untrained staff. Allotted room in an adjacent building which had no views, no lifts and extremely narrow, stinking staircase. Imagine allotting such a room in spite of clearly been aware that the guests have young kids, one with a stroller! The breakfast is absolutely nothing to talk about - nobody even bothered about dietary preferences. Staff is mostly rude and unavailable/inhospitable, even discouraging. There’s no escalation matrix, even after repeated reminder, the General Manager never met or responded to your concerns. Multiple requests to change rooms went unanswered. Please avoid at any and all costs.

Dear Guest Thank you for sharing your feedback. We sincerely apologize that your stay fell short of expectations and that you encountered such challenges. The issues you mentioned regarding staff behavior, room allocation, and lack of support are deeply concerning and do not align with the standards we strive to uphold. We regret the inconvenience caused by the room in the adjacent building and the difficulties it presented for your family. Your feedback about the staircase, lack of an elevator, and the room’s condition will be addressed with urgency. We also take your comments about breakfast and the staff’s inattentiveness seriously and will work to ensure better training and support for our team to provide a more hospitable experience. We are truly sorry that your requests for assistance and escalation went unanswered. This is unacceptable, and we will review our communication processes to ensure issues are addressed promptly in the future. Your feedback is invaluable for helping us improve, and we would like to address this directly. Thank you for bringing these concerns to our attention. Best Regards Wael Hammoud Front Office Manager

Charming and comfortable hotel in Interlaken

Customer review rating 5.0/5

Kelsey Families - Confirmed reviews ALL

We loved the modern and luxurious room, aw well as the historic charm of the hotel. The staff were welcoming and helpful, especially Thomas at the front desk. Highly recommended!

Dear Kelsey S., We very much appreciate your comments regarding your stay at the Royal St Georges Hotel Interlaken - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wael Hammoud Front Office Manager

Close to interlaken OST train : within 10 Mins

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Nice historic hotel Excellent breakfast Welcoming and hosting Manager feraas Rooms in good shape

Dear Mahmoud M., We very much appreciate your comments regarding your stay at the Royal St Georges Hotel Interlaken - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wael Hammoud Front Offcie Manager

Well located and good stay.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good pick up service from train station which we didnt know. We would have stayed longer in this city next trip.

Dear Femin D., We very much appreciate your comments regarding your stay at the Royal St Georges Hotel Interlaken - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wael Hammoud Front Office Manager

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Other web-users rate our hotel

  • 417 reviews 9.7/10 Location
  • 622 reviews 8.4/10 Room
  • 821 reviews 8.7/10 Service
  • 14 reviews 4.2/10 WiFi
  • 329 reviews 8.5/10 Breakfast
  • 268 reviews 8.1/10 Comfort
  • 228 reviews 8.7/10 Food
  • 152 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.