Hotel Sofitel Rio de Janeiro Ipanema "Fechado para reforma" 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 5.992 comentários

+ 20 Serviços

Extras do hotel

  • O pôr do sol mais aplaudido da cidade

  • Gastronomia carioca

  • Serviço impecável

  • Localização privilegiada próxima das melhores lojas e restaurantes

  • O melhor rooftop da cidade com vista 180º para a praia

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Sofitel Rio de Janeiro Ipanema "Fechado para reforma"

AV Vieira Souto 460
Ipanema
22420 006 rio de janeiro
brasil

Tel: +552125252525

Check-in a partir das 15h00

Check out até as 12h00

  • BRS :  TWO PRUD DE MORAES

  • METRO RIO :  ZONA SUL NOSSA SENHORA DA PAZ

  • De avião

    ANT CARLOS JOBIN A 25,3 km / 15,72 milhas

GPS:-22.9863, -43.20726

Serviços de hotéis

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • 2 Bares
  • Café da manhã
    • Buffet
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 5 Salas de reunião
  • Centro de negócios
    • Centro comercial com equipe de apoio
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 223 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • Sem quarto para não fumadores
    • 23 pisos
  • Idiomas falados no hotel
    • Português
    • Francês
    • Espanhol
    • Inglês
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • Linha de transmissão de alta velocidade Custo adicional
    • WIFI nas áreas comuns
    • WIFI no hotel
    • Internet de alta velocidade Custo adicional
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out expresso
  • Porter
    • Porter
  • Concierge
    • Concierge
Acesso à acomodação
  • Estacionamento
    • Próximo da propriedade
    • Privado
Bem-estar
  • pool
    • Exterior
    • No local
  • Fitness Center

Nossas acomodações

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 5

  • Tamanho máximo: 113

  • Capacidade máxima: 200 pessoas

  • Capacidade máxima para banquete: 60 pessoas

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Avaliações dos nossos hóspedes para
Sofitel Rio de Janeiro Ipanema "Fechado para reforma"

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

5.992 comentários

Classificação no TripAdvisor 4.0/5

2.301 comentários

Superbe ! Fantastic view of Copacabana from the front see view room!

Classificação TripAdvisor 4.0/5

pato123136 Couples - 28/12/2019 Avaliação certificada TripAdvisor

Beautiful room, Large and functional. Nice Break Fast. 2 nice swimming pools. Excellent staff in General. Some issues with SPA $ Massage (not good as usual for a 5 star hotel). A special thanks to Wesley and Edecir for their attention and nice spirit!. See you soon RIO!

Some days in Rio

Classificação TripAdvisor 5.0/5

mCr61 Solo travel - 14/07/2019 Avaliação certificada TripAdvisor

Very good service, as usual. Excellent location. The only thing I did not like, is that I could not drink my favorite drink as the welcome drink offered by the Hotel (contrarily to other Sofitel hotels, apparently there are limitations on the drinks you can choose). Otherwise, the type of hospitality you expect from a Sofitel. Will certainly be back.

Bonjour, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Perfect beach getaway.

Classificação TripAdvisor 5.0/5

Bjonthegoagain Couples - 12/05/2019 Avaliação certificada TripAdvisor

Perfect location on the beach. Staff was extremely attentive and accommodating. Go see Jr. at the rooftop bar. He was great. The option to order lunch and beverages for the beach was perfect. Can’t wait to come back.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Great stay

Classificação TripAdvisor 5.0/5

Endre I Couples - 19/03/2019 Avaliação certificada TripAdvisor

We stayed 4 nights at Sofitel Ipanema and we were absolutely satisfied with our whole stay. Place might look a bit run down from the outside, but the inside is great. Our Luxury Side View room on the 22nd floor was fantastic, cleaned daily, bathroom amenities supplied daily etc. And the view... well, terrific! Breakfast was very good with a good variety for every taste. Staff was very helpful from the arrival right to our departure. Thank you all - especially Marianna and Julianne!

Bonjour, Thank you for taking the time to share your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you back to our hotel very soon! Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Nice place to stay in Rio

Classificação TripAdvisor 5.0/5

José C Couples - 16/03/2019 Avaliação certificada TripAdvisor

The Ipanema Sofitel is a nice hotel, very well located, good and various breakfast buffet, the staff is very kind with guests and the rooms are quiet good with nice view over Ipanema beach.I was very well received by everyone and i hope to go back soon

Bonjour Mr José, We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

DECEPTION

Classificação TripAdvisor 3.0/5

Climber12996796561 Business - 26/02/2019 Avaliação certificada TripAdvisor

The hotel doesn't correspond to Sofitel's level. Badly maintained rooms and bathrooms from 40 years ago. The staff, location and breakfast are excellent. Horrible bathrooms and neglected rooms. It is necessary a remodeling of the hotel.

Bonjour, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Great Stay at Best Location

Classificação TripAdvisor 4.0/5

westlaworldtraveler Solo travel - 24/02/2019 Avaliação certificada TripAdvisor

I was originally planned to stay at another hotel in Copacabana, but a friend told me to only stay in Ipanema at the Sofitel. Upon arrival, the staff was incredible and Rodrigo really helped to start my stay with a smile on my face. He made sure I had a room to my satisfaction and also to create a memorable experience. When making arrangements for going out and seeing the sights, Claudio Vinicius da Silva is the best! He was always spot on in his recommendations, but also knew how to tailor to my individual lifestyle. The best concierge I have ever experienced! When a hiccup did happen during my stay, Pedro Chaves, the Guest Relations Coordinator, make sure everything was taken care of. He was so very attentive in making things right. The room was clean and bright, however due to the humidity, the floors were warping. They need to be repaired. However, everything else was perfect in creating a beautiful memory of Rio!

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Old and full of problems

Classificação TripAdvisor 2.0/5

Rodrigo R Family - 21/02/2019 Avaliação certificada TripAdvisor

The hotel was a complete deception. Although its great location, the whole property is very old. Problems were around everywhere. Since a leaking roof in the corridor to a door that didn't close in the bathroom. Also, there was dots of paint all over the bathroom. Our extra bed was in terrible condition, teared. My room simply was not serviced when we returned at night. The rooftop pool was also a deception. It is nothing more than a bathtube. Very small compared to the size of the hotel. The façade was also in poorly conditions. I think it simply was not worthy the high price payed. I could have got something much better and newer for the same price.

Bonjour Rodrigo. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Excellent hotel

Classificação TripAdvisor 5.0/5

jnha Business - 09/02/2019 Avaliação certificada TripAdvisor

One of the best locations in Rio de Janeiro, in the Ipanema district, by the beach.The staff is super efficient and friendly...The gym is well equipped and the is a nice rooftop lounge at the 23rd floor, with a gorgeous view.However, some rooms would appreciate some refurbishing... Anyway, highly recommendable.

Bonjour. We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Great stay

Classificação TripAdvisor 5.0/5

wimg2013 Family - 05/02/2019 Avaliação certificada TripAdvisor

We were upgraded to a wonderful room with breathtaking views of Ipanema and Leblon. Staff was very helpful and especially the 2 male Concierges, absolutely great. I know there is a third female one, but did not have the pleasure of talking to her, I did so last time, and she is also very good. Frontdesk very helpful as well. Food at both the restaurant coffeeshop and on the 23rd floor is great and at the last one the views are superb. Recommend...helicopter tour, Samba school visit with safe drivers and guides, a trip to Petropolis the "Royal" City with its palaces and shopping at Maria Quiteria street (alongside hotel) great sushi at a good price 2 blocks away and a special coffee saloon with coffees from the whole of Brasil, next door to the sushi place...in short a great experience!

Bonjour Mr Win. We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with the concierge team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Old but excellent hotel

Classificação TripAdvisor 5.0/5

Xavier R Couples - 27/01/2019 Avaliação certificada TripAdvisor

Nice but a bit old fashioned ( will close we heard in april for a year to renew fully) this hotel has great sympathetic people for an excellent level of customer service..Highly recommended!!! Value the money

Bonjour Xavier! Thank you for the great review of our hotel! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

This Hotel isn't a Sofitel.. Expect a Mefcure

Classificação TripAdvisor 3.0/5

993ruig Family - 10/11/2018 Avaliação certificada TripAdvisor

The toilette was dirty (water or urine), and had to call the Maid, and her called her supervisor.The bathroom fixtures are old and with very poor condition, including the lack of sink stoper, so when shaving for instances, a lot of water is waisted.It seems this ecological tendency is just publicity, as you would save thousands of liters of fresh water with a simple stopper. Also, as you can see in the photo, our plumbing had a soap stuck on it.. Doesn’t Housekeeping sees it?The chair isn’t in good condition as you can notice on the photo attached.The toilet is stuck and I had to call maintenance at 11 PM ( the same happened at my Wife previous room - 810).I’m sending you attached some photos to document this complains.It seems to me you have a lot of work here, and this Hotel is at the most a Mercure and never a Sofitel.

Dear Rui, Thank you for taking the time to tell us about your experience at the Sofitel Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Affordable Luxury and Security

Classificação TripAdvisor 5.0/5

cresskilbergencounty Couples - 06/11/2018 Avaliação certificada TripAdvisor

We stayed at the Sofitel for five total nights with a two night trip to Iguazu Falls after day one. We selected the Sofitel based on a secured beach section directly across the street. The front desk staff was impeccable, as were all colleagues in every department. The Sofitel is located in a very residential area of Ipanema with plenty of quality restaurants and shopping. Suggestions to travelers: 1. Bring an ATM card as tours booked through the hotel are cash only.2. Use Uber, everywhere. So much more affordable from the airport and beyond. So easy to use and without incident. Our drivers seemed to only speak Portuguese. 3. Some tourists spots can be done independently. We had Sofitel book the train reservation to Christ the Redeemer. (I would go early in the morning to get photos with the sun hitting the statue’s face and avoid backlighting.) Uber took us to the train and we were completely fine on our own. Use the elevator to go from the train to Redeemer to save time. With free Internet available at the bottom of the train, we took an Uber to Sugar Loaf. Again, no issues or worries doing this independently. Try and time it so you can see the sunset from Sugar Loaf. From Sugar Loaf, we used the available internet to book an Uber back to the hotel. Some 20 min Uber rides cost about $3 USD! 4. Enjoy a casi drink from the corner shop two blocks north of Sofitel from the beach. Have them add mango and pineapple. It’s delicious. Go one block east of the corner shop for amazing pastries. Both shops are on the main shopping street.5. The rooftop restaurant at Sofitel is incredible. Worth having a meal with breathtaking views.6. Get up for a sunrise. It’s worth getting up so early for one of Mother Natures treats.7. The hotel staff is your best resource. Ask. They were impeccable.I’m not one for product loyalty, but after my stay at Sofitel Ipanema I will give top priority to this brand.

Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

AMAZING STAY IN RIO!

Classificação TripAdvisor 5.0/5

JessicaV32689 Couples - 30/10/2018 Avaliação certificada TripAdvisor

The hotel is quite simply perfect from beginning to end. I had such a warm welcome when I arrived from the valet, doorman, and front desk. The staff was very attentive throughout my stay which made me feel at ease and taken care of. I was able to get great dinner suggestions from Claudio my first night and Predo was outstanding always available and ready to answer any questions or inquiries I had. Leonel was also very helpful with valet services as well and you should definitely book a room with a view as it is incredible. I was able to enjoy the beach and rooftop pool with some amazing popsicle cocktails and snacks. I would highly recommend this property when staying in Rio as you will not be disappointed and have an amazing experience! Thank You Sofitel Rio as you made me and my fiancé very heart warmed and valued.

Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Claudio and Pedro. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

excellent hotel

Classificação TripAdvisor 5.0/5

AppoloniUEL Business - 30/10/2018 Avaliação certificada TripAdvisor

The hotel is very beautiful, in a prime location, great service, very good apartment, I stayed in a very good junior suite, the staff excelled by the quality of the service, good restaurant with very friendly and competent staff, everything first class.

Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

A Blast From The Past

Classificação TripAdvisor 4.0/5

clubikon Solo travel - 24/10/2018 Avaliação certificada TripAdvisor

When you stay at the Sofitel Ipanema, you feel like time stood still...you could be living in the sixties or seventies. I checked in quite early (11am) and the choice of rooms were not great. I had booked a semi ocean view room but the view was mostly buildings. But by 3pm, the front desk was kind enough to upgrade me to a frontal ocean view room. This room had a great panoromic view and you felt like you were part of the beach and the ocean. The deco of the room was upbeat and mostly white and colors, but the bathroom was a bit disappointing. It is more than ten years old and not been remodeled recently. The Ocean Lounge on the top floor with the swimming pool is a must. I visited there everyday in the afternoon after I come back from my tour of the city. The female Maitre Ds were super friend and very attentive to details. I was put to a corner window seat with a breathtaking view of the entire beach from a bird eye view. I would have a bottle of Badoit sparkling water served with ice and lime while watching the extraordinary sunset everyday while I was there. The only disappointing factor was that the last day I was in Rio, I went to the lounge again but later than my usual time, my usual Maitre D's were off. There is a new girl and she did not know me and she would not let me have my usual seat at the far corner even though it was empty. She said it was reserved. I told her I only want to sit there for 10 minutes to have my Badoit but she did not let me. I finished my water at another table and found that the seat I want was still empty. The reason why she did not give me my usual seat was very disturbing. I hope it is not discrimination because of my race. But other than that, I found the staff to be friendly. The breakfast on the 2nd floor was great and was very much in par with other five star hotels...great varieties of food. The concierge was great in giving me suggestions on the nearby attractions. On Sunday, I went across the street to the beach and to my delight, there is a Sofitel tent with 2 attendants. I was given a front seat chair with towel by the attendant. This make my beach outing safe and enjoyable. Overall I am very happy with my choice of Sofitel Ipanema.for my four days stay...I feel like it is a blast from the past...and I was being brought back to the glorious beach culture of the sixties.

Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Nice location but needs improvement

Classificação TripAdvisor 4.0/5

cesar273 Couples - 24/10/2018 Avaliação certificada TripAdvisor

We had an overall nice stay, but service at breakfast room was poor - few attendants for many guests. Checkout was unpleasant with a long line and took long time. The staff had good will but poorly trained.

Bonjour Cesar, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

perfect place to stay

Classificação TripAdvisor 5.0/5

emmanuel t Business - 17/10/2018 Avaliação certificada TripAdvisor

The Sofitel Ipanema is located in one of the best place in Rio. Hotel is perfect despite of its quite outdated building. People ans service are in a outstanding kindness (special mention for the Reception's guys and Mr. Vinicius, Hotel's concierge) : everything is done to make of your stay in Rio, the best you can hope. Thank's for all.

Bonjour Emmanuel! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Mr. Vinicius. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

September 2018 visit

Classificação TripAdvisor 4.0/5

chcloud Business - 03/10/2018 Avaliação certificada TripAdvisor

I introduced my wife to your hotel, where I had enjoyed stays several times before. The service of the front desk and the porters (particularly, Jose Carlos and Rogerio) was really great. We were disappointed in how the Friday evening party on the 23rd floor lounge was handled. The lounge was closed for 4 hours in preparation for the party. This was really unnecessary and very disappointing.

Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Jose Carlos and Rogerio. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

Vacation in Ipanema

Classificação TripAdvisor 5.0/5

NewVentureFL Family - 21/08/2018 Avaliação certificada TripAdvisor

The hotel is in a great location at Ipanema. All of the staff at the hotel are amazing. Food was really good. My kids ordered steak at 22:00 pm one night and it was cooked perfectly. It is very nice to know that they have people at the beach to help you and watch for any issues. Felt very safe at the beach. I would recommend have precaution if you decide to walk on the sidewalk on the beach alone. Make sure you do not carry any big bags or purse. Only the minimal. I would highly recommend the hotel for families and couples. The view of the rooms are great.

Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira Sofitel Rio de Janeiro Ipanema Hotel Manager

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