Sofitel Guiyang Hunter 5 stars

Customer review rating (ALL Rating) 5.0/5 1,912 reviews

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Sofitel Guiyang Hunter - Image 1
Sofitel Guiyang Hunter - Image 2
Sofitel Guiyang Hunter - Image 3
Sofitel Guiyang Hunter - Image 4
33 Dusigaojiaqiao Road, 550002 GUIYANG, China

Description

Hotel extras

  • The tallest skyscraper in Guiyang, offering a dazzling Sky-lobby and dining experience

  • Fabulous views and ECO-friendly motion sensors in all rooms

  • Lanvin and Hermes room amenities and the comfort of Sofitel MyBed in every room

  • Downtown Guiyang, CBD location

  • 5-min. walk to the Nanming River and Jiaxiu Pavilion

Our accommodation(s)

Hotel location

Sofitel Guiyang Hunter

33 Dusigaojiaqiao Road
550002 GUIYANG
China

GPS:26.5754092327, 106.7193067993

Telephone
Fax +86 851 8233 1777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  5.0/5  1,912 reviews

TripAdvisor Rating  5.0/5  11,403 reviews

ALL ROOMS ARE SMOKING ROOM!!!

TripAdvisor rating 2.0/5

166vicz TripAdvisor review

While the location is indeed excellent, being close to various attractions and dining options, my experience with the room conditions and service fell significantly short of expectations, especially considering the 5-star rating of your establishment. Unfortunately, all rooms in your hotel appear to be designated as smoking rooms, contrary to what was advertised or expected. During my stay, I observed that other guests were smoking in their rooms despite the presence of warning signs. Additionally, I witnessed this issue personally, and the cleaning staff confirmed that smoking in the rooms was a common occurrence. As a result, the air conditioning system circulated the unpleasant smell of smoke throughout the hotel. Despite reporting this issue multiple times to the management, the responses provided were inadequate. I was offered to change rooms, but this did not resolve the issue as the smoke odor persisted, I checked couple other rooms, they all small like cigarettes . Additionally, the provision of extra fans and an air purifier did not mitigate the problem. Also the manager admitted they are hard to control other guests to stop smoking (which is a joke!) I believe that a 5-star hotel should uphold a higher standard of service and enforce a smoke-free environment to ensure guest comfort. Unfortunately, the current practices do not reflect the high standards one would expect from a hotel of this caliber. Additionally, upon my check in. I was with my family waited for good 5mins, standing in front of the check in dest awkwardly with 2 staff seems has nothing to do but look at their computer. This was absolutely out of standard and respect. Sofitel guiyang, i shall certainly not coming back or recommend to any of my friends or family !

Dear valued guest, Thank you for selecting Sofitel Guiyang Hunter as your stay and sharing your staying experience with us. We do very regret to see that the hotel didn't reach your expectation and i will definitely share your specific comments with our team to improve our imperfect aspects and better serve our guests like you in the near future. Please accept our sincerest and unreserved apology for the inconveniences that you had encountered during your stay and the issues that you have brought up to us will be addressed seriously and make appropriate adjustments, accordingly. Meanwhile, constantly improve our staff's service quality and inspection of room facilities in our daily operations. Once again, we sincerely apologize for the inconvenience caused and we hope your next visit will be much better after we do the efforts. If you have any questions or if we can assist with any future travel needs to Guiyang, please don’t hesitate to contact me directly. I will be more than happy to render my assistance and wish we could have the chance to welcome you back next time! Yours sincerely, Wendy Ren Guest Experience Manager

Perfect location and hotel to stay

TripAdvisor rating 5.0/5

Tannker TripAdvisor review

Hotel is well located in downtown district and mall. Very convenient to walk around for food and shopping. Rooms are big and clean. Sofitel Bed is very comfortable which ensure you have a good sleep. Overall service standard is kept to high standard. Executive lounge service staff name Cat is very patient and service oriented. Alone taking care of my whole family. Food is nice and comes with many choices.

Dear Guest, Thank you for choosing Sofitel Guiyang Hunter and and sharing your staying experience with us. We are so glad that you enjoyed your time with us here in Guiyang. Your satisfaction is what motivates and encourages us. We will continue to provide our best services and looking forward to seeing you again soon! Sincerely, Wendy Ren Guest Experience Manager

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The stay experience is very good, the next time will come to Guiyang again.Thanks for rabby’s kind help.

Dear Chung-Hsien M., We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wendy Ren Guest Experience Manager

perfect

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

very good and special experience, club millesime is perfect, Janice Shan 👍

Dear Shui Yuan Z., We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wendy Ren Guest Experience Manager

Executive lounge

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel has a great location and decoration, and great service from Janice Shan in the executive lounge.

Dear Ting Z., We very much appreciate your comments regarding your stay at the Sofitel Guiyang Hunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wendy Ren Guest Experience Manager

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Other web-users rate our hotel

  • 3,444 reviews 9.6/10 Location
  • 4,104 reviews 9.3/10 Room
  • 8,364 reviews 9.6/10 Service
  • 66 reviews 1.9/10 WiFi
  • 2,337 reviews 9.4/10 Vibe
  • 2,055 reviews 8.4/10 Amenities
  • 1,301 reviews 9.3/10 Cleanliness
  • 1,186 reviews 9.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.