Novotel Guiyang Downtown

Novotel Guiyang Downtown 4 stars

Customer review rating (ALL Rating) 4.2/5 253 reviews

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Hotel extras

  • Free WiFi access and cable TV in rooms

  • 20-minute drive from airport, free parking

  • State-of-the-art fitness center

  • Warm, friendly service 24 hours a day

  • The play area for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Guiyang Downtown

8 Zhong Hua Nan Road, Nanming District, Guizhou
550002 GUIYANG
China

  • By plane

    GUIYANG AIRPORT At 11km / 7 miles - Shuttle paying

  • By train

    GUIYANG RAILWAY STN At 2.7km / 1.68 miles

GPS:26.576505, 106.712525

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE SQUARE

Located on the third floor, this all-day dining restaurant serves Chinese and international cuisine with buffets for breakfast, lunch and dinner. An a la carte menu is also available.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  253 reviews

TripAdvisor Rating  4.0/5  220 reviews

would stay again

TripAdvisor rating 5.0/5

Peter O Solo travel - TripAdvisor review

gave upgrade and free breakfast after booking.com mishandled my reservation, staff were patient and polite, great location near to taiping street and wenchang street. air-conditioning in room rattled through the night but minor complaint

Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life! Guest Service Centre

Perfect reception service

Customer review rating 4.0/5

Xuan L. Business - Confirmed reviews ALL

The reception was great, breakfast is good. The overhead shower was leaking and the toilet smells terrible.

Dear Yi P., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant Stay, Great Staff

TripAdvisor rating 5.0/5

Shadi_Alkasim TripAdvisor review

The hotel is neat and clean, and modern , the hotel staff is very nice, and very polite, and very helpful , and very friendly. Special thanks to receptionist Mr. Ian Guan (a well-mannered person) for his help and professional service. The room is big and clean. The view from the hotel room is outstanding. The hotel is located in a very good area, very close to many restaurants and shopping malls, and near it, there are Starbucks coffee and McDonald's.

Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!

Excellent service

Customer review rating 5.0/5

Shadi A. Solo - Confirmed reviews ALL

The customer service is more than great, the staff is very polite ( at all levels), and very friendly special thanks to Mr. Ian Guan ,he treated me very well, and his customer service was very professional and very friendly

Dear Shadi Amin Mohamed A., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location but small room

Customer review rating 3.5/5

Daniel J. Couples - Confirmed reviews ALL

Have been stayed Novotel in other city, the size of of the room compared relatively small. I do not like the small window, it felt depressed. As I booked through Fliggy.com paired with Accor’s platinum member, however no any room upgrade at all. Aside from that, I appreciate the clean room and quality breakfast.

Dear Zhong Xia J., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,414 reviews 9.3/10 Location
  • 2,060 reviews 7.8/10 Room
  • 4,029 reviews 9.2/10 Service
  • 35 reviews 7.1/10 WiFi
  • 801 reviews 9.5/10 Cleanliness
  • 771 reviews 4.8/10 Comfort
  • 574 reviews 8.8/10 Breakfast

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