Novotel Guiyang Downtown 4 stars

Customer review rating (ALL Rating) 4.5/5 16 reviews

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Novotel Guiyang Downtown - Image 1
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8 Zhong Hua Nan Road, Nanming District, Guizhou, 550002 GUIYANG, China

Description

Hotel extras

  • Free WiFi access and cable TV in rooms

  • 20-minute drive from airport, free parking

  • State-of-the-art fitness center

  • Warm, friendly service 24 hours a day

  • The play area for children

Our accommodation(s)

Hotel location

Novotel Guiyang Downtown

8 Zhong Hua Nan Road, Nanming District, Guizhou
550002 GUIYANG
China

GPS:26.576505, 106.712525

Telephone
Fax +86 851 8520 6305

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

THE SQUARE

Located on the third floor, this all-day dining restaurant serves Chinese and international cuisine with buffets for breakfast, lunch and dinner. An a la carte menu is also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  16 reviews

TripAdvisor Rating  4.0/5  222 reviews

good location for downtown attractions, but room and services in needs of improvement, particularly the food quality of Happy Hours options

Customer review rating 3.5/5

Qi C. Families - Confirmed reviews ALL

Appreciated upgraded room and daily fruits, and courtesy laundry (4 shirts). However, the shower room floor was not leveled or tilted to the drain. As the consequence, the water overflown the outside, flooding the entire bath/shower room area. Although the room service lady was quickly to respond to mop up waters, but the shower room floor needs to be fixed. The most unhappy part of the stay was the quality of the food in Happy Hours package. The Happy Hour package was offered at 3rd floor restaurant because of the Executive Lounger was not fully opened. Two complaints - 1) the English food description does not match with the actual food and Chinese description. for example, fried rice with Jinhua Ham (金华火腿) - it was just a fry rice with egg. 2) during our 2nd stay, after waited for 40 min. the fried rice(扬州炒饭) was served lukewarm with cold carrots and corns, all other dishes were in half of the quantities in comparison with the first day. And the lack of the attention in food preparation and service attitude were in true reflection from the foods in the plates - very disappointed for 4* hotel restaurant.

Good service

Customer review rating 5.0/5

Y. Y. Business - Confirmed reviews ALL

The counter manager is very helpful for the membership account creation. The booking manager is effectively helping out on quick booking through the company contract.

would stay again

TripAdvisor rating 5.0/5

Peter O Solo travel - TripAdvisor review

gave upgrade and free breakfast after booking.com mishandled my reservation, staff were patient and polite, great location near to taiping street and wenchang street. air-conditioning in room rattled through the night but minor complaint

Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life! Guest Service Centre

Pleasant Stay, Great Staff

TripAdvisor rating 5.0/5

Shadi_Alkasim Solo travel - TripAdvisor review

The hotel is neat and clean, and modern , the hotel staff is very nice, and very polite, and very helpful , and very friendly. Special thanks to receptionist Mr. Ian Guan (a well-mannered person) for his help and professional service. The room is big and clean. The view from the hotel room is outstanding. The hotel is located in a very good area, very close to many restaurants and shopping malls, and near it, there are Starbucks coffee and McDonald's.

Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!

Great Location, Great Service, Great Value for Money.

TripAdvisor rating 4.0/5

FelipeBoulton Solo travel - TripAdvisor review

This hotel is located in the heart of downtown. Excellent service at the front desk with very professional English speaking staff. Very efficient check-inn service. Good view from my room on the 24 floor. Hotel restaurant very reasonably priced. However, the hotel could improve in the following ways: Cable TV. No CNN and No BBC. Only English news Channels - RT (Russian Television) and CNA (Channel News Asia) - but for this price and star category this is to be expected. Bathroom: There is no shower door, so inevitably the water slightly foods the bathroom floor. Also in the bathroom there is very limited bench-space to place your own items. However, I appreciated the good service in this hotel. When I ordered ice on 3 occasions it was delivered to my room in a very timely manner. Overall, I would definitely recommend this hotel for the first time traveller to Guiyang. You can walk to the river in about 10 minutes. You can walk to People's Square in 10 minutes. (there is also underground Walmart located at People's Square - very convenient). McDonalds across the road from the hotel. A Metro station (line 1) is about a 5 minute walk.

Dear guest,Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. It is always a pleasure to receive positive feedback.I will share your feedback with our team. As for the TV program you mentioned, the hotel TV is equipped with BBC World News. You can press 16 to search on the remote control.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!

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Other web-users rate our hotel

  • 2,326 reviews 9.6/10 Location
  • 2,132 reviews 8.2/10 Room
  • 4,158 reviews 9/10 Service
  • 18 reviews 8.8/10 WiFi
  • 937 reviews 9.3/10 Cleanliness
  • 774 reviews 6.1/10 Comfort
  • 526 reviews 9.1/10 Food
  • 364 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.