Novotel Guiyang Downtown 4 stars
Customer review rating (ALL Rating) 4.3/5 229 reviews
ALLSAFE approved hotel
Free WiFi access and cable TV in rooms
20-minute drive from airport, free parking
State-of-the-art fitness center
Warm, friendly service 24 hours a day
The play area for children
8 Zhong Hua Nan Road, Nanming District, Guizhou
550002 GUIYANG
China
GUIYANG AIRPORT At 11km / 7 miles - Shuttle paying
GUIYANG RAILWAY STN At 2.7km / 1.68 miles
GPS:26.576505, 106.712525
Check-in from - Check out up to
Located on the third floor, this all-day dining restaurant serves Chinese and international cuisine with buffets for breakfast, lunch and dinner. An a la carte menu is also available.
Located on the lobby level, this lounge serves a wide selection of fine whiskeys and cocktails. Here you can spend quiet moments of leisure while enjoying a view over the garden
On the 26th floor of Novotel Guiyang Downtown, the premier lounge opens high-end business experience, which brings you the beautiful scenery of the city while elevating the experience of business activities to the extreme.
7 Floor of hotel is free Fitness Center
Customer review rating 4.0/5
Xuan L. Business - Confirmed reviews ALL
The reception was great, breakfast is good. The overhead shower was leaking and the toilet smells terrible.
Dear Yi P., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5
Shadi A. Solo - Confirmed reviews ALL
The customer service is more than great, the staff is very polite ( at all levels), and very friendly special thanks to Mr. Ian Guan ,he treated me very well, and his customer service was very professional and very friendly
Dear Shadi Amin Mohamed A., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.5/5
Daniel J. Couples - Confirmed reviews ALL
Have been stayed Novotel in other city, the size of of the room compared relatively small. I do not like the small window, it felt depressed. As I booked through Fliggy.com paired with Accor’s platinum member, however no any room upgrade at all. Aside from that, I appreciate the clean room and quality breakfast.
Dear Zhong Xia J., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 2.0/5
Z. F. Families - Confirmed reviews ALL
We traveled to Guiyang and choose this hotel with our 1 year old baby, but there was no heater in the room, we even didn’t take a shower for my baby three days because it’s too cold in the room, and no hair conditioner, the front desk told to us we have access to the prime lounge, but our room card couldn’t open the lounge door, I could say there were lot of details not touching the Novotel standard, even lower than a economy hostel. But only thing I felt good that was the experience in the breakfast restaurant, the staffs in the restaurant are friendly and helpful, thank you so much.
Dear Fan Ming Z., Thank you for taking the time to tell us about your experience at the Novotel Guiyang Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have put the hair conditioner in the room. If you did't find it, you can contact our Guest Service Center. We will help you to get it as soon. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 5.0/5
Mossimos Families - Confirmed reviews ALL
nice location, and close to the Jiaxiu Lou, and shopping malls
Dear Zhi Sheng X., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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