Easy access and friendly staffs

It's a pleasure trip, and the service speed make me fell well. Although the room size is not very large, but very comfortable, and the front desk staff are also very efficient.

great hotel premier suite very roomy but would like to see Microwaves in the rooms which would make your stay a whole lot better. The staff is very helpful, the rotating resturant at the top is very good the Boston baked stuff lobster is outstanding and actually cheap

This is our second time at this hotel and we were, once again, not disappointed! The hotel and staff are wonderful. We were very pleased! There was some confusion at check-in about the size of our bed. We booked a King size bedroom online. When we checked in, we were put into a small room with a queen size bed. So we went back down to ask about it. The check-in gal stated that was the biggest bed they had in the hotel. Since we have stayed here before, we knew that wasn't true. She stated she could upgrade us to a nicer room, with no charge, and we could get a twin rollaway bed for our child (at the cost of $30 per night). So we agreed and got up into the new big room, and, of course, there was a large legitimate sized king bed in there (big enough for me, my husband, and daughter) to sleep in. By that time, it was very late and I didn't want to argue, so we just took the big room with the big bed and rollaway bed. So we ended up spending quite a bit more than we budgeted for, which is the only reason for the 4 star review, rather than 5 stars.

The aircon in the room is controlled by the building and is not able to be controlled in the room. Imagine the room is warmer than outside. Outside temperature was 21 and the room temperature is set at 27 degree Celsius. When I called to request the temperature to be set lower; they send a fan to my room instead.

The room was large and comfortable, the service was friendly and attentive. I would go back without hesitation. This hotel is at the heart of Guiyang, close to many stores and restaurants and it is 20 minutes from the airport

The staff's skills are good . The room is clean. The pressure of showers is pretty weak. I ate a dinner 9:00 PM at the restaurant on the third floor. While eating the meal, cleaning staff bigan clean the floor. That was so bad.

It was very nice experience in Guiyang as I stayed in Novotel. The bed was very soft so I had a good night with my wife. The room was not big but very warm and it created good atmosphere for a couple.

location quite good location quite good location quite good reception people very friendly and breakfast taste good reception people very friendly and breakfast taste good reception people very friendly and breakfast taste good

Good location, 30 minutes from airport to hotel, downtown and convenience area. Front staff is very much friendly, reall got good impression. The breakfast is soso, not so much selection.Overall is worth to stay there, will definetely select this hotel next time go to GY.

We were mostly impressed by the friendliness and helpfulness of its staff. The lady who checked us in was simple excellent. The hotel was well located. The room was clean. Housekeeping was good. We will surely want to go back in future.

Four star and yet not four star. My RMB 4000 jacket was destroyed by laundry staff of this hotel. I have specifically told the housekeeping staff who collect my laundry that the Jacket must be Dry Clean. And this is also clearly written on the Laundry Sheet. It is obvious from the present condition of my jacket that thrown into the washing machine and washed with lots of whitening bleach. It is out of shape and looks like it has been stoned wash!!! I reported this matter to the hotel General Manager, Mr. Albert and waiting for this reply.