Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 1,170 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

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Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,170 reviews

TripAdvisor Rating  4.5/5  3,677 reviews

Certificate of excellence 2023

We have nice long ied Fitri Holiday in April 2024

TripAdvisor rating 5.0/5

Valora P Families - TripAdvisor review

Its always been great experience with Grand mercure bandung setiabudi hotel, the ambience, pool, and buffer breakfast with numerous options always satiesfied! Not to mention the warm pool that always open, kids and family destination hotel for sure, we surely will come back soo . Thank you for the great hospitality grand mercure bandung setiabudi and @wafa!

Not bad but not good

Customer review rating 3.0/5

Mutia U. Couples - Confirmed reviews ALL

Actually, i'm happy to stay at these Hotel. We stay at 8th floor and have a good view such as pool and mountain from our room. But in midnight, we (i and husband) experienced a horror events such as someone dripping water on my husband back body even though he was not sweating and we heard some sound likes "zzkk..zzzkkk" in bathroom and the window, the sound was moving around.

Dear Mrs. Mutia U., Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

Good stay, very comfy

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

This is the third times staying in this hotel, every stay with different people that I loved all admired the most warm welcome from the team. Front desk Agin serve us smoothly without any trouble, there was a trouble related payment but staff Resky solve it in minutes. Absolutely always perfect stay in Grand Mercure Setiabudi Bandung, for sure will come once have chance visit Bandung

Dear Mr. Henry Susanto K., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Pak Agin and Rezky. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Perfect Place

Customer review rating 5.0/5

Danee S. Couples - Confirmed reviews ALL

The staff is quite accommodating.

Dear Mr. Danilo S., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Staycation

TripAdvisor rating 4.0/5

Alex T TripAdvisor review

Good hotel with warm ambience, also good nice swimming pool with warm water. Nice breakfast with good service. But not much choice in toys and goods at the kids club. Moreover there is a BCA atm at the hotel that help us a lot. Strategic location, near restaurant and theme park

Dear Mr. Alex, Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

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Other web-users rate our hotel

  • 189 reviews 8.4/10 Location
  • 698 reviews 8.2/10 Room
  • 699 reviews 9.4/10 Service
  • 13 reviews 7.6/10 WiFi
  • 601 reviews 8.7/10 Food
  • 375 reviews 8.6/10 Amenities
  • 362 reviews 7.7/10 Cleanliness
  • 330 reviews 8.4/10 Breakfast

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