The Sebel Quay West Auckland 4.5 stars

Customer review rating (ALL Rating) 4.4/5 575 reviews

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8 Albert Street, 1010 AUCKLAND, New Zealand

Description

Our accommodation(s)

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Hotel location

The Sebel Quay West Auckland

8 Albert Street
1010 AUCKLAND
New Zealand

GPS:-36.84498, 174.765347

Telephone
Fax +64 9 309 6150

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  575 reviews

TripAdvisor Rating  4.1/5  818 reviews

Customer review rating 4.0/5

Rosie L. Families - Confirmed reviews ALL

Just needed more crockery and cutlery in kitchen to make our experience 10 out of 10.

Dear Rosie, Thank you very much for your rating and for sharing your feedback. It is wonderful to hear that you enjoyed the apartment and found it well presented and comfortable for your stay. We appreciate your comments regarding the kitchen equipment, as these details are valuable and help us enhance the guest experience. We are looking forward to welcoming you again. Kind regards Dale M. General Manager The Sebel Quay West Auckland

Customer review rating 5.0/5

Jillian W. Couples - Confirmed reviews ALL

We absolutely loved this Stay. We were welcomed and looked after well

Dear Jillian, Thank you very much for your perfect rating and for sharing your feedback. It is wonderful to know that you felt well cared for throughout your stay and that your experience with our team was so positive. We are looking forward to welcoming you again. Kind regards Dale M. General Manager The Sebel Quay West Auckland

Customer review rating 3.0/5

Karen L. H. Solo - Confirmed reviews ALL

The staff are always so helpful and friendly and it's a great location BUT I feel that the standard of cleaning and the general condition of the rooms let's it down.

Dear Karen, Thank you for taking the time to share your feedback and for your comments regarding our team and location. We are pleased to know these aspects of your stay were positive. We are sorry to learn that parts of your experience did not meet expectations. Please accept our apologies, as this is not reflective of the standards we strive to deliver. Your feedback has been noted and shared with the relevant teams for review and improvement. Thank you again for bringing this to our attention. Kind regards Dale M. General Manager The Sebel West Auckland

Customer review rating 4.5/5

Ben H. Families - Confirmed reviews ALL

Great friendly service, ideal location and spacious older style apartment

Dear Ben, Thank you very much for your excellent rating and for taking the time to share your feedback. It is a pleasure to know that you enjoyed your stay with us and found the service, location, and accommodation to your satisfaction. Your comments are greatly appreciated and provide encouragement to our team as we continue to deliver a welcoming and comfortable experience for our guests. Kind regards Dale M. General Manager The Sebel Quay West Auckland

Customer review rating 5.0/5

Marie K. Families - Confirmed reviews ALL

Our two bedroom apartment was huge and well equipped. My brother and I were impressed we had our own bathrooms and privacy. We had only ever stayed in twin share hotel rooms so the apartment was an impressive difference. Offered all the comforts of home with a view.

Dear Marie, Thank you very much for your perfect rating and for taking the time to share such detailed feedback. It is wonderful to know that you and your brother enjoyed your two-bedroom apartment and appreciated the privacy, comfort, and facilities it offered. We are delighted that the apartment provided a “home away from home” experience and that the views added to your enjoyment. Your kind comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another memorable stay in the future. Kind regards Dale M. General Manager The Sebel Quay West Auckland

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Other web-users rate our hotel

  • 363 reviews 9.4/10 Location
  • 498 reviews 7.6/10 Room
  • 318 reviews 9.1/10 Service
  • 6 reviews 4.2/10 WiFi
  • 222 reviews 8.1/10 Comfort
  • 122 reviews 3.9/10 Vibe
  • 110 reviews 5.7/10 Cleanliness
  • 50 reviews 7.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.