ibis Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 2,255 reviews

Best price
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ibis Kuala Lumpur City Centre - Image 1
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32 Jalan Yap Kwan Seng, 50450 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

Our accommodation(s)

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Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malaysia

GPS:3.163079, 101.714573

Telephone
Fax +60 3-2778 3300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,255 reviews

TripAdvisor Rating  3.8/5  522 reviews

Bad house keeping or front desk service!

TripAdvisor rating 3.0/5

Vince L Friends getaway - TripAdvisor review

I frequent patronise this property almost every month when I'm in KL. Today was quite upset on the service the hotel provided. (Knowing this property is 4 star and under Accor). My friend spills a packet of water with ice all over the floor and even affect the curtains. So I called the front desk (17 April 8.30pm) and Melissa answered and I told her the situation. She mention she will inform the housekeeping to attend. I waited 15mins and called back, and she mention she informed the housekeeping. I have waited for 45mins and there is still noone here. End up me and my friend clean the mess. We were hoping they help us in cleaning bcos they are sweet stuff and we can only use tissue and water to clean. Quite disappointed in this Accor property and I'm hesitant to come again.

Great Location and Service

Customer review rating 4.5/5

Calvin C. Couples - Confirmed reviews ALL

Customer service was excellent.

Mr Calvin, Thank you so much for your kind words! We\'re thrilled to hear that you had a great experience with our customer service. If you need anything else, don’t hesitate to reach out. We’re here to help! Vivian Chu Hotel Manager

Great Place to Stay

Customer review rating 5.0/5

Gckoala Solo - Confirmed reviews ALL

I have been coming to Ibis KLCC since it opened. I love the rooftop pool and bar. The room is comfortable, and the staff are terrific. It well located. close to Petronas Twin Towers and a short taxi ride to Bukit Bintang.

Mr GC Koala, Thank you so much for your kind words and continued support! We\'re thrilled to hear that you\'ve enjoyed the rooftop pool, bar, and the comfort of your room during your visits. It\'s also great to know our location has been convenient for your travels around the city. We truly appreciate your compliments about our staff, and we\'ll be sure to pass them along to the team. We look forward to welcoming you back for many more stays at Ibis KLCC! Vivian Chu Hotel Manager

Good Stay.

Customer review rating 5.0/5

Z. A. Business - Confirmed reviews ALL

Reasonable price, clean & acceptable check out timing (12pm)

Mr A., Thank you for your feedback! We’re glad to hear that you found our pricing reasonable and that you were satisfied with the cleanliness and check-out timing. We strive to offer our guests a comfortable and convenient experience, and it\'s great to know we met your expectations. We hope to welcome you back soon! Thank you, Vivian Chu Hotel Manager

Good stay

Customer review rating 4.0/5

Alfred Families - Confirmed reviews ALL

Overall it was a good experience, the maintenance of the hotel room was in tip top condition.

Sir/Mdm Thank you for your kind review! We’re so pleased to hear that you had a good experience and that the maintenance of your room was in excellent condition. Our team works hard to ensure everything is well taken care of, and it’s wonderful to know that you noticed. We look forward to welcoming you back for another great stay! Best regards, Vivian Chu Hotel Manager

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Other web-users rate our hotel

  • 3,269 reviews 9/10 Location
  • 3,315 reviews 7.1/10 Room
  • 2,715 reviews 7/10 Service
  • 155 reviews 4.5/10 WiFi
  • 1,635 reviews 7.5/10 Cleanliness
  • 1,198 reviews 7.4/10 Breakfast
  • 678 reviews 8.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.