ibis Kuala Lumpur City Centre 4 stars

Name: ibis Kuala Lumpur City Centre - ALL
Address: 32 Jalan Yap Kwan Seng, KUALA LUMPUR, 50450, Malaysia
Telephone: +60327783333
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 1,682 reviews

Best price
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32 Jalan Yap Kwan Seng, 50450 KUALA LUMPUR, Malaysia

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ibis Kuala Lumpur City Centre

Vibrant economy hotel, open to everyone

Strategically located right in the heart of Kuala Lumpur, ibis Kuala Lumpur City Centre is only a 5-min walk from Petronas Twin Towers, KLCC Park and major shopping malls including Suria KLCC. It is walking distance to Kuala Lumpur Convention Centre, National Library and many other top tourist attractions and very accessible by LRT train stations. All contemporary guestrooms feature supremely comfortable beds, complimentary Internet and modern amenities for a good night's stay.

ibis KLCC, ibis Kuala Lumpur City Centre, Kuala Lumpur Convention Centre, Kuala Lumpur City Centre, Suria KLCC, 4 star hotel, swimming pool, meeting room, bar, restaurant, cafe. coffee shop. KLCC

This nature-inspired hotel is dedicated to providing relaxing and comfortable ambience for all walks of life. From the warm and contemporary interior design to our signature drink, each detail of the hotel is crafted for your ultimate comfort.

ALLSAFE approved hotel

Hotel extras

Walking distance to Kuala Lumpur Convention Centre
Strategically located near to KLCC LRT train station, exit via Avenue K
A short walk to iconic Petronas Twin Towers and other major shopping malls
Rooftop Infinity swimming pool and kids pool
Meeting rooms with feature high definition LED wall

Our accommodation(s)

Room

Standard Room with 2 Single beds

2 persons
20 m² / 215 sq ft

Bedding 1 x Twin bed(s)
Views: City View

Room

Standard Room with 1 Queen bed

2 persons
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

Room

Standard Room with 3 Single beds Without Window

3 persons
20 m² / 215 sq ft

Bedding 3 x Single bed(s)

Room

Standard Room with 1 double bed (Without Window)

Non contractual photo

2 persons
20 m² / 215 sq ft

Room

Standard Room with 2 single bed (Without Window)

Non contractual photo

2 persons
20 m² / 215 sq ft

Room

Standard Room with 2 Single beds, High Floor

2 persons
20 m² / 215 sq ft

Bedding 2 x Single bed(s)
Views: City View

Room

Standard Room with 1 Queen bed, High Floor

2 persons
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

Deluxe Room with 1 Queen bed

4 persons
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

Room

Deluxe Room with 2 Single beds

4 persons
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Corner Room

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Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malaysia

GPS:3.163079, 101.714573

+60 3-2778 3333

+60 3-2778 3300

KL SENTRAL STATION

Railway station

Access: 4.4 km / 2.73 mi 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

KAMPUNG KITCHEN

The modern interpretation of a traditional Malaysian Village. A buffet selection serving the best of Malaysian cuisine surrounded by large windows and stunning views. It offers a variety of famous Malaysian and International cuisine.

Petite Paris Cafe

Enjoy freshly baked pastries and coffee throughout the day!

Our guest reviews

Overall disappointed service

Jeremyn Solo - 12/4/2023 Confirmed reviews ALL

Silver status going onto Gold - Upon arrival at check in waiting at the premium check in counter for 15mins and no one came to assist me. I had to ask if anyone came to help me and excuse i had is "we're busy". And so i had to wait another 15mins behind a long queue line. Very disappointed in the service provided by staff. Some of the staff seems disinterested in serving while standing in front the computer and notice there was a long line of customers waiting to check in. After checked in at the counter, heading up to the room, the smell of the room smell like sewage due to the heat came in thru the window and the air conditioning wasn't turn on. I had to leave the room for a while before coming back to remove the odour.

Dear Jeremy N., Dear Valued guests, We are thankful for your feedback and I am sorry that it has taken me so long to reply to your review. You have raised many issues and I have considered each of these points with much thought. We endeavour to do our utmost to make our guests as comfortable and happy as possible. It is only through your feedback that we can identify ways to improve our hotel, rooms and the service that we provide. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at ibis Kuala Lumpur city centre. Vivian Chu Hotel Manager

Great location

Phyllip E. Couples - 12/4/2023 Confirmed reviews ALL

Friendly hotel, lovely pool with great view. Breakfast was good also

Dear Phillip E., Thank you for choosing to stay at Ibis Kuala Lumpur City Centre and we are very pleased to hear you enjoyed a great experience. I will share your feedback with the staff and your comments will be very well welcome and motivate all the team further. We look forward to welcoming you back at your earliest convenience for another great stay. Thank you, Ms Vivian Chu Hotel Manager

Well located , Good stay, easy to go shopping .

Ho K. L. Solo - 12/4/2023 Confirmed reviews ALL

Nice to stay ,the receptionist are friendly.

Dear Ho Kah L., Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager

Overall rating.

Christopher K. Solo - 12/4/2023 Confirmed reviews ALL

It was a good stay for me. My only complaint was the WiFi which didn't work well on the day of check in and yiur staff also was confused on how to solve it. Apart from that the stay was great. Love your hotel and will definitely come back again.

Dear Christopher K., First and foremost, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We will look into this matter accordingly. Thank you once again for sharing your concerns and although you had a less than satisfactory ending to this visit it is our hope that you will give us the opportunity to better serve you in the near future. Nevertheless, we look forward to welcoming you back again. Thank you, Ms Vivian Chu Hotel Manager

Friendly staff and good room setup for Businessman

Raymond L. Business - 12/3/2023 Confirmed reviews ALL

all great... except the bed too soft and now table lamp for us to work

Dear Raymond L., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

2,558 reviews 8.8/10 Location
2,943 reviews 7.3/10 Room
2,174 reviews 6.5/10 Service
87 reviews 6.9/10 WiFi
1,512 reviews 7.2/10 Cleanliness
916 reviews 7/10 Breakfast
773 reviews 6.7/10 Amenities
556 reviews 8.8/10 Vibe

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All our hotels in Kuala Lumpur

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.