ibis Kaunas Centre 3 stars

Customer review rating (ALL Rating) 4.3/5 145 reviews

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ibis Kaunas Centre - Image 1
ibis Kaunas Centre - Image 2
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Vytauto av 28, 44328 KAUNAS, Lithuania

Description

Hotel extras

  • Bus station

  • Conference rooms

  • SPA and wellness center across the street

  • Gym across the street

  • Railway

Our accommodation(s)

Hotel location

ibis Kaunas Centre

Vytauto av 28
44328 KAUNAS
Lithuania

GPS:54.889578, 23.926642

Telephone
Fax +370 37 265666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  145 reviews

Customer review rating 4.5/5

Sofija B. Solo - Confirmed reviews ALL

I stay one night. It is not big experience. I arrived midnight, did not find a boiler and no tea, no coffee. It was ashamed

Dear Sofija, Thank you for your feedback. We are pleased to hear that you found our location convenient and comfortable for your overnight stay. We apologize for the inconvenience regarding the absence of tea and coffee facilities in your room. Your comments are appreciated as they help us improve our guest experience. Best regards, ibis Kaunas Centre

Customer review rating 0.5/5

Nicholas O. B. Couples - Confirmed reviews ALL

We were checked into a dirty room that had clearly not been properly cleaned. Housekeeping had to come back and re-clean after we had already entered. It was embarrassing, uncomfortable, and the staff were visibly annoyed at being called out. That alone should have been a red flag. After checkout, a distinctive, limited-edition sweatshirt left hanging in the wardrobe was stolen. I am using that word deliberately. The item was not “lost”. It was left in the room. Once we checked out, it was under the hotel’s control. It then disappeared. That is theft, not misplacement. Management’s response was even worse: • immediate defence of staff, • no real investigation, • no CCTV review offered, • no meaningful lost-and-found process, • and an attempt to gaslight us by rebranding a stolen item as “lost”. I have stayed in hotels continuously for over a decade, including extensive stays with Accor brands. I have never encountered a hotel that combined filthy rooms, hostile staff, and missing guest property — and then doubled down on denial. If you care about cleanliness, honesty, or the safety of your belongings, do not stay here. This hotel damages the Accor brand.

Customer review rating 2.5/5

Maryna (. D. Business - Confirmed reviews ALL

The stay was not very pleasant. My colleagues complained about the unpleasant smell and the total lack of cleanliness. Breakfast was okay, but honestly, the hotel needs a thorough cleaning.

Dear Maryna, Thank you for your feedback. We regret to hear about the cleanliness concerns you experienced during your stay, as maintaining high standards is crucial to us. Your comments regarding the breakfast are appreciated, and we will consider your input for future improvements. Best regards, ibis Kaunas Centre

Customer review rating 5.0/5

Rodolphe B. Business - Confirmed reviews ALL

Very good time, nice peoples take care me very good

Dear Rodolphe B., Thank you for your kind words regarding your stay at ibis Kaunas Centre. We are delighted to hear that our team provided excellent care during your visit. Your positive feedback is greatly appreciated, and we hope to welcome you back again soon. Best regards, ibis Kaunas Centre

Customer review rating 4.5/5

Robert W. Couples - Confirmed reviews ALL

Best location in Kaunas. Have been visiting from Scotland every year since opened.

Other web-users rate our hotel

  • 306 reviews 9.2/10 Location
  • 312 reviews 5.8/10 Room
  • 229 reviews 8.1/10 Service
  • 7 reviews 8.4/10 WiFi
  • 242 reviews 8.1/10 Breakfast
  • 156 reviews 5.3/10 Cleanliness
  • 135 reviews 5.1/10 Comfort

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