ibis Kaunas Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 163 reviews

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ibis Kaunas Centre - Image 1
ibis Kaunas Centre - Image 2
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Vytauto av 28, 44328 KAUNAS, Lithuania

Description

Hotel extras

  • Bus station, Railway

  • Conference rooms

  • SPA and wellness center across the street

  • Gym across the street

  • Close to Darius & Girenas stadium, Zalgiris arena

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

TWIN ROOM FOR 1 or 2 PERS.

Photo out of - TWIN ROOM FOR 1 or 2 PERS.

Modern and inviting, the new ibis room boasts all the features you want most: 2 sg beds with duvets, a comfortable bathroom, modern decor, hardwood floor, Internet, and a flat-screen TV with the best international channels.

Max. number of persons
2
Area
From 11 m² / 118 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 11 m² / 118 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

A modern spacious room with Queen-size bed and en-suite shower. Enjoy being in relaxing setting. Our superior room offers you modernity and comfort: tea and coffee facilities, mineral water, additional toiletries, slippers, hairdryer, free WIFI.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Spacious room with a two single spacious beds and en suite shower. It features tea and coffee facilities, free toiletries, slippers, a hairdryer and free WiFi. Comes with complementary mineral water.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Kaunas Centre

Vytauto av 28
44328 KAUNAS
Lithuania

GPS:54.889578, 23.926642

Telephone
Fax +370 37 265666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 125 rooms
  • 6 rooms for people with reduced mobility
  • 125 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Elevator to all floor

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Business

One Meeting room

Business Center

  • Business center with support staff
  • On site
  • Enclosed outdoor parking
  • Public
  • 15 parking spaces

  • Parking pricing: 15.00 € 15 EUR Per day
  • Parking for a month
  • Parking for a week

Security

  • Video surveillance in parking

Photo out of -

44328 Kaunas, Lithuania

Other informations

Services

  • Air conditioning
  • Non Smoking Area

Bar in the restaurant area

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  163 reviews

Customer review rating 4.5/5

Lina V. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Kastytis B. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Christopher R. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Michael R. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Shanice S. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Kastytis B. Solo - Confirmed reviews ALL

Perfect location. Just missing power sockets next to the bed and bathroom tiles are slippy.

Customer review rating 4.5/5

Christopher R. Families - Confirmed reviews ALL

Overall a great hotel, the only issue was the air conditioning didn't work, just the fan. Other people I traveled with had the same complaint. I've heard that sometimes the AC won't work if the window is not completely closed so that might be why.

Customer review rating 3.5/5

Michael R. Families - Confirmed reviews ALL

central location but air conditioning lacking

Customer review rating 3.5/5

Shanice S. Solo - Confirmed reviews ALL

Conveniently placed within the city centre, very easy to get essentials. Cleanliness is around threshold level, could be improved

Customer review rating 2.0/5

Martynas O. Couples - Confirmed reviews ALL

Room was empty no water, toothbrush, kettle tea or coffee....

Customer review rating 4.5/5

Alina C. Solo - Confirmed reviews ALL

Big room. Early breakfast: eggs, sausages, pancake's, fruits, cheese, ham and variety of everything.

Customer review rating 5.0/5

Dennis M. Solo - Confirmed reviews ALL

Very helpful staff that were more than happy to help with any query or concern

Customer review rating 3.0/5

Graham P. Friends - Confirmed reviews ALL

Arrived on a Sunday evening no restaurant or bar open disappointed

Customer review rating 4.0/5

Astas K. Solo - Confirmed reviews ALL

there is no 220v socket near the night stand by the bed

Dear, Thank you for your kind feedback regarding our location. We sincerely appreciate your observation about the lack of a socket near the nightstand. Your insights are valuable and will be taken into consideration for future improvements. Best regards, ibis Kaunas Centre

Customer review rating 3.5/5

Robert W. Couples - Confirmed reviews ALL

I have been staying at Ibis Kaunas every year since it first opened. I used to rate it a 10 but feel that standards have slipped a bit over the years

Dear, Thank you for your continued loyalty to ibis Kaunas Centre. We appreciate your feedback regarding the perceived decline in standards. It is our aim to provide a consistent and enjoyable experience for all guests, and your comments will be taken into consideration as we strive for improvement. Best regards, ibis Kaunas Centre

Customer review rating 5.0/5

Georgiev I. Solo - Confirmed reviews ALL

6 days , no cleaning No ask for cleaning

Dear, Thank you for your feedback. We appreciate your positive remarks regarding your stay. We would like to clarify that our housekeeping policy typically involves guest requests for cleaning during extended stays. We will ensure this information is communicated clearly for future guests. Best regards, ibis Kaunas Centre

Customer review rating 0.5/5

Philip P. Couples - Confirmed reviews ALL

Worst service I have ever received

Customer review rating 5.0/5

Polona V. Business - Confirmed reviews ALL

The staff is very friendly, breakfast was delicious. Rooms were very comfortable and the prices was ok.

Dear, Thank you for your kind words regarding our location, staff, and breakfast offerings. We are delighted to hear that you found our rooms comfortable and our pricing satisfactory. Your positive feedback motivates us to continue providing excellent service. Best regards, ibis Kaunas Centre

Customer review rating 1.0/5

Bardhok B. Business - Confirmed reviews ALL

Totally unstatisfied!

Dear, Thank you for your feedback regarding your recent stay. We sincerely apologize for the shortcomings you experienced with room hygiene and amenities. Your comments are important to us, and I assure you that we will review our cleaning policies to enhance our guests' experiences in the future. Best regards, ibis Kaunas Centre

Customer review rating 4.5/5

Christopher P. Friends - Confirmed reviews ALL

The hotel has a brilliant location. The reception girls are super friendly and very helpful. But the only negative is that the the cleaning is done only every 4 days.

Thank you for your positive feedback regarding our location and the service provided by our reception team. We appreciate your comments regarding the cleaning schedule, which is part of our sustainability practices. Your feedback is valuable to us as we continually strive to improve. Best regards, ibis Kaunas Centre

Customer review rating 3.5/5

George S. Solo - Confirmed reviews ALL

No restaurant or bar Basic ibis But comfortable bed and nice shower Good location Staff very helpful

Dear Guest, Thank you for your feedback. We appreciate your kind words about our staff and the comfort of our accommodations. We understand that the absence of a restaurant and bar may have impacted your experience. Your comments will be taken into consideration as we strive to enhance our services. Best regards, ibis Kaunas Centre

Customer review rating 4.5/5

Sofija B. Solo - Confirmed reviews ALL

I stay one night. It is not big experience. I arrived midnight, did not find a boiler and no tea, no coffee. It was ashamed

Dear Sofija, Thank you for your feedback. We are pleased to hear that you found our location convenient and comfortable for your overnight stay. We apologize for the inconvenience regarding the absence of tea and coffee facilities in your room. Your comments are appreciated as they help us improve our guest experience. Best regards, ibis Kaunas Centre

Customer review rating 0.5/5

Nicholas O. B. Couples - Confirmed reviews ALL

We were checked into a dirty room that had clearly not been properly cleaned. Housekeeping had to come back and re-clean after we had already entered. It was embarrassing, uncomfortable, and the staff were visibly annoyed at being called out. That alone should have been a red flag. After checkout, a distinctive, limited-edition sweatshirt left hanging in the wardrobe was stolen. I am using that word deliberately. The item was not “lost”. It was left in the room. Once we checked out, it was under the hotel’s control. It then disappeared. That is theft, not misplacement. Management’s response was even worse: • immediate defence of staff, • no real investigation, • no CCTV review offered, • no meaningful lost-and-found process, • and an attempt to gaslight us by rebranding a stolen item as “lost”. I have stayed in hotels continuously for over a decade, including extensive stays with Accor brands. I have never encountered a hotel that combined filthy rooms, hostile staff, and missing guest property — and then doubled down on denial. If you care about cleanliness, honesty, or the safety of your belongings, do not stay here. This hotel damages the Accor brand.

Thank you for sharing your feedback regarding your recent stay at ibis Kaunas Centre. We sincerely apologize for the issues you encountered with the cleanliness of your room. Maintaining a high standard of cleanliness is paramount to us, and we regret that we fell short during your visit. Your experience has been shared with our housekeeping team to ensure that we enhance our service. Regarding your concerns about your belongings, we understand how distressing this situation can be. Our procedures for handling lost or misplaced items are in place to ensure the safety and security of our guests' possessions. We appreciate your input on this matter and will review our processes to better serve our guests. We value your loyalty to Accor brands and sincerely regret that your experience did not reflect our commitment to quality. Thank you for bringing these matters to our attention, they are essential for us to improve. Sincerely, ibis Kaunas Centre

Customer review rating 2.5/5

Maryna (. D. Business - Confirmed reviews ALL

The stay was not very pleasant. My colleagues complained about the unpleasant smell and the total lack of cleanliness. Breakfast was okay, but honestly, the hotel needs a thorough cleaning.

Dear Maryna, Thank you for your feedback. We regret to hear about the cleanliness concerns you experienced during your stay, as maintaining high standards is crucial to us. Your comments regarding the breakfast are appreciated, and we will consider your input for future improvements. Best regards, ibis Kaunas Centre

Other web-users rate our hotel

  • 326 reviews 9.1/10 Location
  • 333 reviews 5.5/10 Room
  • 244 reviews 8.1/10 Service
  • 10 reviews 6.3/10 WiFi
  • 229 reviews 7.9/10 Breakfast
  • 176 reviews 5.2/10 Cleanliness
  • 13 reviews 1.2/10 Bar

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