ibis Kaunas Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 126 reviews

Best price
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ibis Kaunas Centre - Image 1
ibis Kaunas Centre - Image 2
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Vytauto av 28, 44328 KAUNAS, Lithuania

Description

Hotel extras

  • Bus station

  • Conference rooms

  • SPA and wellness center across the street

  • Gym across the street

  • Railway

Our accommodation(s)

Hotel location

ibis Kaunas Centre

Vytauto av 28
44328 KAUNAS
Lithuania

GPS:54.889578, 23.926642

Telephone
Fax +370 37 265666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

IBIS KITCHEN

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  126 reviews

TripAdvisor Rating  4.0/5  454 reviews

Noisy and cold rooms due to bad windows

Customer review rating 1.5/5

Mark N. Business - Confirmed reviews ALL

The first room I was allocated was cold and noisy because the windows were not double glazed and did not fully close. I could hear traffic constantly. The coffee machine did not work, either. The restaurant and bar was closed apart from for breakfast. It was therefore impossible to even get a cup of coffee or a bottle of water. Breakfast itself was poor quality food and fruit compared to other Ibis hotels, and when I asked for my room to be cleaned at reception they looked at me as if I was crazy and did nothing.

Dear Mark, Thank you for sharing your feedback. We apologize for the issues you encountered during your stay. Regarding the room conditions, we understand that the cold and noise from the windows were disruptive. We appreciate your comments, and will look into the situation to ensure the windows are properly maintained to minimize noise and improve insulation. We also regret the coffee machine and the restaurant being unavailable outside of breakfast hours. Soft drinks and other beverages are available 24/7 at the reception, and we're sorry this wasn't clear during your stay. Additionally, we strive to provide a variety of options at breakfast, and we'll review this with our team to improve the quality of our offerings. As for the cleaning request, our policy is that rooms are cleaned if there is a "cleaning" card on the handle, or every fourth day during the daytime. We apologize for any confusion and will make sure our staff is more responsive to such requests in the future. Your feedback is valuable, and we will take steps to address these issues to improve the experience for future guests. Sincerely, administration of ibis Kaunas centre

Convenient location

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Room was clean, I had a nice stay

Dear Alice, Thank you for your feedback! We’re glad to hear that you found the room clean and enjoyed your stay. We hope to welcome you back in the future for another pleasant experience! Sincerely, administration of ibis Kaunas centre

Great location for Kaunas

Customer review rating 4.0/5

Robert W. Couples - Confirmed reviews ALL

I travel to Kaunas one or two times a year and have been doing so for the past 15 years. IBIS is always my choice due to its location near the main bus and train stations. It is also close to the excellent AKROPOLIS shopping centre and Laisves Aleja. While it is much the same I feel that the Breakfast does not have the same quality and selection of food that it used to have. Saying this, the Staff are still excellent and always willing to help when required. The price of a room had increased quite a bit over the years but will return in the future.

Dear Robert, Thank you for your loyal support and for sharing your feedback. We are thrilled that you continue to choose Ibis in Kaunas due to our convenient location. We are sorry to hear that you feel the quality and selection of our breakfast has declined. Your comments are valuable, and we will certainly look into improving the breakfast offerings to meet the high standards you’ve experienced in the past. We're happy to hear that our staff has continued to meet your expectations. We truly appreciate your feedback and look forward to welcoming you back during your next visit to Kaunas! Sincerely, administration of ibis Kaunas centre

Excellent location. Good value for money.

Customer review rating 5.0/5

A. H. Friends - Confirmed reviews ALL

Good stay

Dear A., Thank you for your feedback! We're delighted to hear that you enjoyed our location and found your stay to be good value for money. We hope to welcome you back in the future for another great experience! Sincerely, administration of ibis Kaunas centre

good location

Customer review rating 5.0/5

L. Solo - Confirmed reviews ALL

it is near bus station but the price is a little expensive

Dear mingjian l., Thank you for your feedback! We're glad to hear that you found our location convenient. We understand your concern about the price, and we are always working to offer the best value for our guests. We hope to welcome you again in the future and provide an even better experience! Sincerely, administration of ibis Kaunas center

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Other web-users rate our hotel

  • 213 reviews 9/10 Location
  • 225 reviews 5.5/10 Room
  • 170 reviews 8.4/10 Service
  • 5 reviews 5/10 WiFi
  • 184 reviews 8.5/10 Breakfast
  • 115 reviews 5.2/10 Cleanliness
  • 105 reviews 4.8/10 Comfort
  • 5 reviews 2.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.