ibis Kaunas Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 199 reviews

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Description

Hotel extras

  • Bus station, Railway

  • Conference rooms

  • SPA and wellness center across the street

  • Gym across the street

  • Close to Darius & Girenas stadium, Zalgiris arena

Our accommodation(s)

Book this hotel
Room 1

Modern and inviting, the new ibis room boasts all the features you want most: 2 sg beds with duvets, a comfortable bathroom, modern decor, hardwood floor, Internet, and a flat-screen TV with the best international channels.

Max. number of persons
2
Area
From 11 m² / 118 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 11 m² / 118 sq ft
  • Bedding 2 x Single bed(s)

A modern spacious room with Queen-size bed and en-suite shower. Enjoy being in relaxing setting. Our superior room offers you modernity and comfort: tea and coffee facilities, mineral water, additional toiletries, slippers, hairdryer, free WIFI.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Spacious room with a two single spacious beds and en suite shower. It features tea and coffee facilities, free toiletries, slippers, a hairdryer and free WiFi. Comes with complementary mineral water.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

ibis Kaunas Centre

Vytauto av 28
44328 KAUNAS
Lithuania

GPS:54.889578, 23.926642

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 125 rooms
  • 6 rooms for people with reduced mobility
  • 125 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Elevator to all floor

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Business

One Meeting room

Business Center

  • Business center with support staff
  • On site
  • Enclosed outdoor parking
  • Public
  • 15 parking spaces
  • Parking pricing: 15.00 € 15 EUR Per day

  • Parking for a month
  • Parking for a week

Security

  • Video surveillance in parking

Other informations

Services

  • Air conditioning
  • Non Smoking Area

Bar in the restaurant area

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  199 reviews

Customer review rating 3.0/5

Ere T. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our parking facilities and room cleanliness satisfactory. However, we apologize for the inconvenience you experienced with the payment method. Our policy allows for payment at the front desk upon arrival, and we regret that this process did not meet your expectations. Your comments are valuable to us, and we will take them under consideration. Goodbye, ibis Kaunas Centre

Customer review rating 2.5/5

Paliulis A. Solo - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. Our rooms are designed for efficiency, and we appreciate your candid comments regarding noise and service, which will be taken into consideration for future improvements. Best regards, ibis Kaunas Centre

Customer review rating 3.5/5

Sukutyte M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We appreciate your kind words regarding our location and staff. We apologize for the inconvenience caused by the room assignment. Your comments will be taken into account as we strive to enhance our guests' experiences. Best regards, ibis Kaunas Centre

Customer review rating 5.0/5

Selcuk H. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind feedback regarding your recent stay at ibis Kaunas Centre. We are delighted to hear that you enjoyed our convenient location and found your stay comfortable. We hope to welcome you back in the future. Best regards, ibis Kaunas Centre

Customer review rating 3.5/5

Katri V. Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your stay at ibis Kaunas Centre. We are pleased to hear you appreciated our location and staff. However, we apologize for the inconvenience caused by the shower drainage issue. Your comments will be taken into consideration for future improvements. Best regards, ibis Kaunas Centre

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our parking facilities and room cleanliness satisfactory. However, we apologize for the inconvenience you experienced with the payment method. Our policy allows for payment at the front desk upon arrival, and we regret that this process did not meet your expectations. Your comments are valuable to us, and we will take them under consideration. Goodbye, ibis Kaunas Centre

Customer review rating 2.5/5

Paliulis A. Solo - Confirmed reviews ALL

Tiny room, midget sized beds, much traffic noise, no fridge coffee snacks or drinks and no restaurant service. Thirsday afternoon receptionist was very rude. Low room price confirms low hotel qualiity.

Dear Guest, Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. Our rooms are designed for efficiency, and we appreciate your candid comments regarding noise and service, which will be taken into consideration for future improvements. Best regards, ibis Kaunas Centre

Customer review rating 3.5/5

Sukutyte M. Couples - Confirmed reviews ALL

The staff was super nice. However we did get a handicap room, neither of us requires it, so the sink was too low the toilet too tall and some minor inconvenience. The hotel is very clean and comfortable otherwise.

Dear Guest, Thank you for your feedback. We appreciate your kind words regarding our location and staff. We apologize for the inconvenience caused by the room assignment. Your comments will be taken into account as we strive to enhance our guests' experiences. Best regards, ibis Kaunas Centre

Customer review rating 5.0/5

Selcuk H. Business - Confirmed reviews ALL

The hotel is next to the coach station. It is also close to the city centre and Acropolis shopping centre.

Dear Guest, Thank you for your kind feedback regarding your recent stay at ibis Kaunas Centre. We are delighted to hear that you enjoyed our convenient location and found your stay comfortable. We hope to welcome you back in the future. Best regards, ibis Kaunas Centre

Customer review rating 3.5/5

Katri V. Families - Confirmed reviews ALL

The shower drain was poor, made the floor wet.

Dear Guest, Thank you for your feedback regarding your stay at ibis Kaunas Centre. We are pleased to hear you appreciated our location and staff. However, we apologize for the inconvenience caused by the shower drainage issue. Your comments will be taken into consideration for future improvements. Best regards, ibis Kaunas Centre

Customer review rating 1.5/5

Doug R. Couples - Confirmed reviews ALL

I booked Ibis because I had gold status through Amex platinum and I thought I would get some benefits from it. I booked through booking.com because I didn't want a breakfast and I couldn't see an option to book that through the app. I didn't get any benefits at all, the room was quite basic and the bed squeaked. I really needed a coffee in the morning and the only option was to pay for one in reception. I also asked for a late checkout for 1 hour but was told I couldn't. I also didn't receive any loyalty points. I needed to make an important phonecall from reception but it was so noisy that I couldn't be heard properly. I've stayed at IBIS before and had a really positive experience, so this was a real disappointment.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at ibis Kaunas Centre. I sincerely apologize for the disappointments you experienced during your visit. It is disheartening to learn that you did not receive the benefits associated with your loyalty status, and I regret that your room did not meet your expectations in terms of comfort. Regarding the coffee availability, we appreciate your input and will consider your feedback as we aim to enhance our services. I understand that a late checkout can be important, and I apologize for any inconvenience caused by our policy in this instance. Additionally, I am sorry to hear about the noise issues at reception that interrupted your phone call; we strive to maintain a conducive environment for all our guests. Your satisfaction is important to us, and I hope that you will consider giving us another opportunity in the future. Best regards, ibis Kaunas Centre

Customer review rating 3.5/5

Anatoly G. Business - Confirmed reviews ALL

I really liked that there's a parking available, that was important for me. A location is also quite good

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location and parking facilities. However, we regret that your overall experience did not meet your expectations. Your insights are valuable for our continuous improvement. Best regards, ibis Kaunas Centre

Customer review rating 4.0/5

Daniel W. Solo - Confirmed reviews ALL

Ibis Kaunas Centre was good value for money and I enjoyed my stay. I thought the hotel was trendy and the room was comfortable. The old town was quite far away to walk but that wasn’t a problem I found the hotel relaxing.

Dear Guest, Thank you for your kind words regarding your stay at ibis Kaunas Centre. We are delighted to hear that you found our hotel trendy and comfortable, and that you enjoyed the value it offers. We hope to welcome you back in the future. Best regards, ibis Kaunas Centre

Customer review rating 0.5/5

Vilius S. Families - Confirmed reviews ALL

We ordered room via call, called twice to be sure, because we had no cofnirmation. We need family room, when we checked in adminsitrator sent us to room which was dirty with towels on floor, whiyhout crib, we called her, than she said that cleaner had no time, and she gave us another, smaller, not family room. Also, at admisitration desk we must to pay 50eur more that it was wroten, but after dew hours she apologised and give us 50eur back. All in all, from the beggining till the end everything was Terrible.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologize for the inconveniences you experienced, particularly with the state of the room upon your arrival and the mix-up regarding your family accommodation. It is our priority to ensure that all rooms are thoroughly cleaned and prepared for our guests, and I regret that we fell short in this instance. Additionally, I appreciate your understanding regarding the initial billing discrepancy. While our team strives to communicate all charges clearly, I am sorry for any confusion that occurred during your check-in process. Your comments will be reviewed to help improve our services. Thank you for your understanding. Best regards, ibis Kaunas Centre

Customer review rating 2.0/5

Edijs V. Business - Confirmed reviews ALL

The rooms were cold and there was no heating.

Customer review rating 1.5/5

Jaugaite-obrikiene B. Families - Confirmed reviews ALL

Good location, from outside looks nice, but inside.. lobby looked new, but room was terrible. Walls, mirrors, floors was dirty. Matress was with brown stains. I understand that there was budget friendly hotel, but for 90 euros you dont expect castle, just a clean room. Its terrible to remember, good that we stayed there just because of the event, because one than more night there.... yikes. Will never come back again.

Customer review rating 4.0/5

Igor W. Couples - Confirmed reviews ALL

Good location

Customer review rating 5.0/5

Vilija B. Families - Confirmed reviews ALL

We had nice stay, receptionist was welcomed and very polite. We would stay another time. Also.

Customer review rating 4.5/5

Lina V. Families - Confirmed reviews ALL

I stayed at the Ibis Hotel with my two kids, and overall, we had a very pleasant stay. The hotel has all the basics you need for a comfortable visit. We also enjoyed the breakfast, which was fairly simple but offered enough variety for everyone to find something they liked. The hotel is very conveniently located next to the bus station and within walking distance of the railway station. There is also a bus stop right outside the hotel, with several buses providing easy access to different parts of the city, which made getting around very convenient. Our room was clean, and the staff were very friendly and helpful. I initially had some technical issues with my booking and later needed to change the dates of our stay. I contacted the hotel, and the staff sorted everything out immediately. They even moved our stay from weekdays to the weekend without increasing the price, which I really appreciated. Overall, a comfortable and convenient place to stay, with particularly helpful and accommodating staff. We’re definitely choosing the same hotel on our next visit to Kaunas.

Customer review rating 4.0/5

Kastytis B. Solo - Confirmed reviews ALL

Perfect location. Just missing power sockets next to the bed and bathroom tiles are slippy.

Customer review rating 4.5/5

Christopher R. Families - Confirmed reviews ALL

Overall a great hotel, the only issue was the air conditioning didn't work, just the fan. Other people I traveled with had the same complaint. I've heard that sometimes the AC won't work if the window is not completely closed so that might be why.

Customer review rating 3.5/5

Michael R. Families - Confirmed reviews ALL

central location but air conditioning lacking

Customer review rating 3.5/5

Shanice S. Solo - Confirmed reviews ALL

Conveniently placed within the city centre, very easy to get essentials. Cleanliness is around threshold level, could be improved

Customer review rating 2.0/5

Martynas O. Couples - Confirmed reviews ALL

Room was empty no water, toothbrush, kettle tea or coffee....

Customer review rating 4.5/5

Alina C. Solo - Confirmed reviews ALL

Big room. Early breakfast: eggs, sausages, pancake's, fruits, cheese, ham and variety of everything.

Other web-users rate our hotel

  • 355 reviews 9.2/10 Location
  • 372 reviews 5.5/10 Room
  • 263 reviews 8.3/10 Service
  • 11 reviews 7.1/10 WiFi
  • 236 reviews 8/10 Breakfast
  • 191 reviews 5.3/10 Cleanliness
  • 174 reviews 5.2/10 Comfort

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