ibis Kaunas Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 127 reviews

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Description

Hotel extras

  • Bus station

  • Conference rooms

  • SPA and wellness center across the street

  • Gym across the street

  • Railway

Our accommodation(s)

Hotel location

ibis Kaunas Centre

Vytauto av 28
44328 KAUNAS
Lithuania

GPS:54.889578, 23.926642

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

IBIS KITCHEN

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  127 reviews

TripAdvisor Rating  4.0/5  455 reviews

Clean room great location

Customer review rating 4.0/5

Oksana Families - Confirmed reviews ALL

Everything what needed quite disappointed that there was no safe. Room was clean , good location. Breakfast was tragic...

Cleanliness leaves to be desired

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The stay was alright, however the bathroom was not entirely clean - the drains are quite clogged and the toilet seat was not entirely cleaned. Also on Google Maps it says there's free parking, however upon arrival they ask you to pay EUR 10 to be allowed to use it.

Well located

Customer review rating 4.0/5

Egle Couples - Confirmed reviews ALL

Well located, nice room, good service at reception, but restaurant was closed in evening

Dear Egle K., Thank you for your feedback! We're glad to hear you enjoyed the location, your room, and the service at reception. We apologize for the inconvenience of the restaurant being closed in the evening and appreciate your understanding. We hope to welcome you again soon!

Noisy and cold rooms due to bad windows

Customer review rating 1.5/5

Mark N. Business - Confirmed reviews ALL

The first room I was allocated was cold and noisy because the windows were not double glazed and did not fully close. I could hear traffic constantly. The coffee machine did not work, either. The restaurant and bar was closed apart from for breakfast. It was therefore impossible to even get a cup of coffee or a bottle of water. Breakfast itself was poor quality food and fruit compared to other Ibis hotels, and when I asked for my room to be cleaned at reception they looked at me as if I was crazy and did nothing.

Dear Mark, Thank you for sharing your feedback. We apologize for the issues you encountered during your stay. Regarding the room conditions, we understand that the cold and noise from the windows were disruptive. We appreciate your comments, and will look into the situation to ensure the windows are properly maintained to minimize noise and improve insulation. We also regret the coffee machine and the restaurant being unavailable outside of breakfast hours. Soft drinks and other beverages are available 24/7 at the reception, and we're sorry this wasn't clear during your stay. Additionally, we strive to provide a variety of options at breakfast, and we'll review this with our team to improve the quality of our offerings. As for the cleaning request, our policy is that rooms are cleaned if there is a "cleaning" card on the handle, or every fourth day during the daytime. We apologize for any confusion and will make sure our staff is more responsive to such requests in the future. Your feedback is valuable, and we will take steps to address these issues to improve the experience for future guests. Sincerely, administration of ibis Kaunas centre

Convenient location

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Room was clean, I had a nice stay

Dear Alice, Thank you for your feedback! We’re glad to hear that you found the room clean and enjoyed your stay. We hope to welcome you back in the future for another pleasant experience! Sincerely, administration of ibis Kaunas centre

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Other web-users rate our hotel

  • 220 reviews 9.1/10 Location
  • 239 reviews 5.3/10 Room
  • 183 reviews 8.6/10 Service
  • 7 reviews 4.1/10 WiFi
  • 184 reviews 8.3/10 Breakfast
  • 126 reviews 5/10 Cleanliness
  • 105 reviews 4.5/10 Comfort
  • 68 reviews 4.2/10 Food

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