ibis Kaunas Centre

ibis Kaunas Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 119 reviews

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Hotel extras

  • Bus station

  • Conference rooms

  • SPA and wellness center across the street

  • Gym across the street

  • Railway

ALLSAFE approved hotel

Hotel location

ibis Kaunas Centre

Vytauto av 28
44328 KAUNAS
Lithuania

GPS:54.889578, 23.926642

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

IBIS KITCHEN

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our open restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  119 reviews

TripAdvisor Rating  4.0/5  445 reviews

ok located. Clean

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Everything was ok

Dear Veiko P., Thank you very much for your response. I am glad to know that you are happy with your stay at ibis Kaunas centre hotel. Thank you for mentioning the reception team - it is very pleasant. I will forward this kind words to the team. Thank you again for your feedback and I hope you to see you back soon. Kind regards, deputy manager Neringa

All right stay for price nothing else

Customer review rating 2.5/5

Ranno Business - Confirmed reviews ALL

At the front desk, she did not know where to parking lot is very bad instructions, parking lot is really small it was full when we arrived so we had to pay for parking, in bathroom it was really dirty all the soap dispenser was so dirty underneath it was really gross, and around the shower is was really dirty and room smelled of cigarettes. And morning breakfast there was not much selection

Dear Ranno P., Thank you for taking the time to tell us about your experience at the ibis Kaunas Centre. I am sorry to hear about the all the problems you have faced starting the parking and finishing with the room. I am sorry that your experience did not meet your expectations. We are trying to give the best experience and services and I am sorry that this time you could not feel it. Please accept my sincerest apology for all inconveniences caused and it is my hope that you will give opportunity to serve you better in the future. Thank you again for sharing your thoughts with us. Sincerely, deputy manager Neringa

Total disaster

Customer review rating 0.5/5

Ana Couples - Confirmed reviews ALL

Like many other guests I witnessed in the reception that day. At 6 p.m. on arriving to the hotel where were no cleaned rooms, but we were promised to get one after the concert. We arrived after 10 p.m. after the concert and got the key. But room of our friend (arrived together by one car) wasn't cleaned after previous guests. Tried to solve somehow that problem, but they was offered money back and get away without any attempts to excuse (like couple of tourist before them). Almost at the middle of night, which was very crowded and no options in other hotels in Kaunas . Your staff is demotivated and don’t show any interest to solve problems. Take care of your staff and they will take care of your clients!

Dear Ana, Thank you for sharing your feedback with us. It is very unpleasant to hear about all inconveniences caused. I can only imagine how disappointed you felt at that moment and now. Unfortunately, I can not change nothing now. What I can do - is to organize work that it would not happen in the future. This day was really terrible and I do not have any excuses for that. I am sorry very much for all issues and I can only dream that you will come back in the future. Thank you again for your sincerest comments. Best regards, deputy manager Neringa

Inexpensive but very basic accommodations

Customer review rating 3.0/5

Marc Families - Confirmed reviews ALL

No tissues in room. Room very basic. Breakfast mediocre . Staff nice. Convenient for one night.

Dear Florence A., thank you very much for your review about your stay at ibis Kaunas centre hotel. It is a pleasure to hear about nice staff and that your stay was convenient. I am sorry that the breakfast did not met your expectations. We are serving a variety of fresh products at breakfast and I am sorry that it was a small choice for you. Still I have a hope that you will choose our hotel for the next stay in Kaunas. Thank you again for your feedback. Sincerely, deputy manager Neringa

Dirty room

Customer review rating 0.5/5

Gloria Couples - Confirmed reviews ALL

The room was dirty, we found big spiders. When we asked the staff to clean it, they said it was not possible and that there was not another room available, so they offered no solution. We agreed with the staff to take our money back and leave the hotel, but we haven't received our money and we must claim again. The service is absolutely disapointing.

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Other web-users rate our hotel

  • 199 reviews 8.3/10 Location
  • 258 reviews 4.7/10 Room
  • 162 reviews 8.3/10 Service
  • 6 reviews 6/10 WiFi
  • 198 reviews 7.4/10 Breakfast
  • 124 reviews 3.2/10 Cleanliness
  • 36 reviews 2.9/10 Food
  • 23 reviews 3.8/10 Amenities

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