Sofitel Auckland Viaduct Harbour 5 stars

Customer review rating (ALL Rating) 4.2/5 1,625 reviews

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Sofitel Auckland Viaduct Harbour - Image 1
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Sofitel Auckland Viaduct Harbour - Image 4
21 Viaduct Harbour Avenue, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Stunning harbour side location in Auckland's CBD

  • La Marée signature restaurant offering a symphony of French and Latin fusion cuisine

  • Extensive leisure facilities including heated pool, jacuzzi, and fully-equipped gymnasium

  • Sofitel Spa offering an urban retreat for personalised spa treatments and well-being

  • Club Millésime offering a sophisticated and relaxing oasis with a realm of privileges

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
New Zealand

GPS:-36.844868, 174.757385

Telephone
Fax +64 9 909 9001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,625 reviews

TripAdvisor Rating  4.5/5  3,689 reviews

Beautiful Harbor Views and Wonderful Staff at the Sofitel Auckland

TripAdvisor rating 4.0/5

AmericanPhotographer TripAdvisor review

Thank you sincerely for taking the time to share such a thoughtful and detailed review of your recent stay at Sofitel Auckland Viaduct Harbour. We are truly delighted that your visit was memorable and that our colleagues, especially Careem and Shane, helped make your experience so special. Your kind words about the attentiveness, professionalism, and warmth of our team mean a great deal to us; they are indeed the heart of our hotel and take great pride in creating genuine moments of hospitality. It is also wonderful to know you enjoyed our cuisine, wellness area, and the beauty of the harbour views from your suite. We appreciate your constructive feedback regarding the minor maintenance and culinary details you mentioned. Please rest assured that these have been shared with the relevant teams for review and improvement. It was our pleasure to welcome you to Sofitel Auckland, and we look forward to sharing your comments with the entire team Best regards Reto Borer

Customer review rating 5.0/5

Leanne E. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Alan S. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Lance H. Business - Confirmed reviews ALL

Dear Lance H., We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vaibhav Assistant Manager

The Club: A Hidden Luxury

TripAdvisor rating 5.0/5

Trek54782390780 TripAdvisor review

Thank you so much for sharing such a wonderful review of your honeymoon stay with us at Sofitel Auckland Viaduct Harbour. It brings us great joy to know that our hotel provided the perfect setting for such a special occasion, and that the Club Sofitel experience added an extra touch of luxury and warmth to your visit. We are especially delighted to read your kind words about Alfredo. He truly embodies the spirit of Sofitel hospitality genuine, engaging, and dedicated to making every guest feel at home. Your comments will mean a great deal to him and to our entire Club team, who take immense pride in creating those memorable, personal moments that make each stay unique. Thank you also for your recommendation to future guests; it’s wonderful to know that the sense of connection our team created resonated so deeply with you both. We wish you and your wife all the best as you continue your journey together, and we hope your travels will one day bring you back to Auckland for that next glass of wine and a few more stories with Alfredo.

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Other web-users rate our hotel

  • 391 reviews 9.4/10 Location
  • 880 reviews 6.4/10 Room
  • 946 reviews 8/10 Service
  • 6 reviews 7.1/10 WiFi
  • 439 reviews 4.8/10 Comfort
  • 240 reviews 8.4/10 Vibe
  • 226 reviews 7.6/10 Breakfast
  • 178 reviews 5.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.