Got quite welcomed by Mia of the front desk since Check in and she personally showed me along to the room with a introduction of hotel. Quite impressive by the team’s professionalism and hospitality.

Visited Pullman Kaifeng on Sep 11-12. The service was very good as the only high end hotel in Kaifeng.

This is the second time I stayed in this hotel. The executive room is located in nice and quite area, with free afternoon tea and happy hour, almost no need for a dinner.

We had a great stay at the Pullman Kaifeng. The hotel sits in beautiful grounds with lovely flower gardens and lakes and walking paths, yet is just a few minutes by taxi from traditional Kaifeng city. The hotel is peaceful and well-appointed. We were upgraded to a suite - everything detail was covered, right down to the box with a stapler, eraser and pencil sharpener on the desk. Two bathrooms, comfortable sofa and bed, huge spa tub. The staff generally were very capable and friendly - standouts were the concierge Alan, who looked after our every need, and the barman in the lobby bar, Dean, who served our afternoon tea and happy hour drinks with a quiet professionalism rarely seen in China.