Name: Pullman Kaifeng Jianye
Address: Kaifeng, 475000, CHINA
Telephone: (+86)371/23589999
Rating: 4.6

Pullman Kaifeng Jianye Hotel

Hotels combining lifestyle and design, for business and leisure

Located in the heart of Kaifeng's ancient capital of Northern Song Dynasty, hotel blends local cultural, history, art and contemporary style to reflect the city's compelling enchantment. The hotel is opposite of national 5A scenic spot Millennium City Park; 10-minute from Gragon Pavilion, Tianbo Yang Mansion, Intangible Cultural Museum etc. by walking; 25-mintue from Kaifeng Railway station, High-speed Railway station by driving; 80-mintue to Zhengzhou City and Zhengzhou International Airport by driving.

Hotel extras

Located in the heart of Kaifeng
Close to several scenic spots
Fully revel in the natural oxygen of the lake and plants
Private pathway connects room and garden or balcony
High protection of guests' privacy by lake and garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
XINZHENG AIRPORT Paying
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing (Paying)
- Ironing room
- Shoe shine machine
Boutiques/shopping
- Cash machine
- Currency exchange
Porter
Concierge

Swimming pool
- Pool The 870 sq.m heated indoor swimming pool, located on the 1st floor, is the perfect venue for a refreshing summer dip or a winter workout. Except that, there are Jacuzzi and children's pool for a fun family activity.
- Indoor heated pool
Fitness centre
Well-being
- Massage (Paying)
- Sauna
Other sports activities
- Bike rack facilities (nearby)
- Jogging track
- Table tennis

Breakfast Paying
2 Restaurant(s)
2 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 0:00-23:59
- Opening hours : Week-end 0:00-23:59

5 Meeting room(s)
Congresses/conventions
- Congress center congrs
- Conventions hotel conven
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Late Checkout
Wi-Fi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- 326 parking spaces
- On site
- Parking opened 24/7
- Parking with security service
- Public

Car Park
- 326 parking spaces
- On site
- Parking opened 24/7
- Parking with security service
- Public

2 Bar(s)
2 Bar(s)
2 Restaurant(s)
2 Restaurant(s)
- Buffet (Extra)
- Room service (Extra)
- Cold snacks
- Hot meals

2 Bar(s)
2 Bar(s)
2 Restaurant(s)
2 Restaurant(s)
Breakfast (Extra)
- Buffet (Extra)
- Room service (Extra)
Room service
- Cold snacks
- Hot meals

- Sauna room
- Turkish Steambath
- Covered
- On site

Fitness Center
- Sauna room
- Turkish Steambath
Indoor Swimming Pool
- Covered
- On site

Indoor playground for children

Indoor playground for children

5 Meeting room(s)
Meeting rooms

5 Meeting room(s)
Meeting rooms

- Bike rack facilities
- Bodybuilding equipment/Gym
- Gym
- Jogging track
- Swimming pool
- Table tennis

Sports activities
- Bike rack facilities
- Bodybuilding equipment/Gym
- Gym
- Jogging track
- Swimming pool
- Table tennis

- Plugs and converters available on desks
- Shoe shine machine
- Air Conditioning
- Dry cleaning / Ironing
- Executive Lounge
- 186 rooms
- 2 floors
- 2 rooms for people with reduced mobility
- 54 non-smoking rooms
- Concierge
- Currency exchange
- Limousine
- Porter
- Safe deposit box at reception
- CGO (Extra)
- XINZHENG AIRPORT (Extra)

Desk equipment available
- Plugs and converters available on desks
- Shoe shine machine
Hotel Services And Equipments
- Air Conditioning
- Dry cleaning / Ironing
- Executive Lounge
Hotel informations
- 186 rooms
- 2 floors
- 2 rooms for people with reduced mobility
- 54 non-smoking rooms
Services available at reception
- Concierge
- Currency exchange
- Limousine
- Porter
- Safe deposit box at reception
Shuttle (Extra)
- CGO (Extra)
- XINZHENG AIRPORT (Extra)

Hotel location

Pullman Kaifeng Jianye

No 16 Longting North Road
Longting District
475000 kaifeng
china

Tel: +8637123589999

Fax: (+86)371/23586666

Contact email :

Check-in from 14h00

Check out up to 12h00

TIANBO YANG MANSION STATION : TOUR LINE TIANBO YANG MANSION STATION

By plane
XINZHENG AIRPORT At 45km / 27.96 miles - Shuttle paying
By train
KAIFENG RAILWAY STATION At 5km / 3.11 miles

GPS :34.81258, 114.341949

Our accommodation(s)

SUPERIOR ROOM, 1 King Size Bed, Garden View

Accessible room

Max. number of persons: 3
Area: From 40 m² / 431 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe

SUPERIOR ROOM, 2 Single Size Beds, Garden View

Max. number of persons: 3
Area: From 40 m² / 431 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe

DELUXE ROOM, 1 King-size Bed, Garden View

Max. number of persons: 3
Area: From 46 m² / 495 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe

DELUXE ROOM, 2 Single Size Beds, Garden View

Max. number of persons: 3
Area: From 46 m² / 495 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, Lake View or Garden View

Max. number of persons: 3
Area: From 70 m² / 753 sq ft
Views: Garden View, Lake View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe

Our restaurants and bars

LU HUA RESTAURANT

Type of cuisine: Chinese

Enjoy refined Cantonese cuisine, Henan cuisine and our signature Kaifeng local dishes in this elegantly decorated restaurant. Each dish is made with the freshest ingredients of the highest quality.

Monday 11:30 - 14:00
Tuesday 11:30 - 14:00
Wednesday 11:30 - 14:00
Thursday 11:30 - 14:00
Friday 11:30 - 14:00
Saturday 11:30 - 14:00
Sunday 11:30 - 14:00

PULLMAN CAFE

Type of cuisine: International

The Dining Restaurant has an open interactive kitchen. It serves a Western and Eastern a la carte menu and an international buffet in an elegant and relaxing ambience. It provides buffet breakfast and weekend lunch and daily dinner.

Monday 11:30 - 14:00
Tuesday 11:30 - 14:00
Wednesday 11:30 - 14:00
Thursday 11:30 - 14:00
Friday 11:30 - 14:00
Saturday 11:30 - 14:00
Sunday 11:30 - 14:00

LOBBY LOUNGE

Our sophisticated Lobby Lounge is the perfect place to enjoy freshly brewed coffee, specialty teas and refreshing cocktails. Sample the large variety of snacks on offer, while you enjoy our live entertainment.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

XI BAR

Enjoy fine wines and champagnes from different parts of world.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 1,050 m²
Maximum capacity: 600 people
Maximum banquet capacity: 600 people

Find out more

Well located, beautiful environnement

L. Families - 12/03/2020 Confirmed reviews ALL

Very good location, nice view, very close to the park. Just unluckily met the epidemic period. Hope next time can stay and enjoy the moment.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DOO Pascal Zhao

MAUREEN B.

Maureen B. Families - 05/07/2019 Confirmed reviews ALL

Check in and check out was confused and upsetting. When we cehcked in we were told breakfast was not included despite having our reservation "Bed and Breakfast" clearing stating it was included. We were charged for the breakfasts at $80 rmb each. They insisted that we prepay these on arrival. At check out we were not given a receipt. We checked out at 6am and was rushed getting to the bus so we did not realize that we had not been given a receipt until we arrived at the train station. This has been stressful trying to get a accounting of how much we paid for and a detailed receipt which we still do not have.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are looking into what you mentioned and will get back to you as soon as we can via Email. We really appreciate your sharing your concerns. Sincerely General Manager Pullman Kaifeng Jianye

Beautiful hotel in a traditional Chinese city

robynmck2016 Couples - 18/05/2019 TripAdvisor review

We had a great stay at the Pullman Kaifeng. The hotel sits in beautiful grounds with lovely flower gardens and lakes and walking paths, yet is just a few minutes by taxi from traditional Kaifeng city. The hotel is peaceful and well-appointed. We were upgraded to a suite - everything detail was covered, right down to the box with a stapler, eraser and pencil sharpener on the desk. Two bathrooms, comfortable sofa and bed, huge spa tub. The staff generally were very capable and friendly - standouts were the concierge Alan, who looked after our every need, and the barman in the lobby bar, Dean, who served our afternoon tea and happy hour drinks with a quiet professionalism rarely seen in China.

Dear Guest, Thank you for the great review of our staffs Alan and Dean! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager Pullman Kaifeng Jianye

wonderful

Hs Families - 08/05/2019 Confirmed reviews ALL

good environment, practical to visit the city, very calm, excellent service, wish to come back

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Pullman Kaifeng Jianye

friendly staff and splendid environment

Weston Families - 04/05/2019 Confirmed reviews ALL

staff is friendly and capable. Mr. Liu at the concierge is helpful with city tour advice in and quite attending. Room facilities and hotel environment are unforgettable. My mom loved that.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. And we are really happy you and your mum enjoyed staying here. we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Pullman Kaifeng Jianye

great

Anonymous Families - 04/09/2018 Confirmed reviews ALL

my daughter love swimming in the hotel, everything is great. thank you!

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to see you and your daughter soon. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Mr

Huwen L. Couples - 25/06/2018 Confirmed reviews ALL

I asked if I can check in using my Chinese passport before I arrived, the staff told me it’s okay, however they refuse to check In. when I arrived. It’s so terrible

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Best hotel stay in last 20 years of travel

Brian Couples - 10/05/2018 Confirmed reviews ALL

The service and hotel room were outstanding upon arrival until departure.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Luxurious hotel with marvelous experience

Allan T. Families - 24/03/2018 Confirmed reviews ALL

Staffs greeted us with a big smile and assisted us in the best possible way. Room very cozy and large. Hotel surroundings are well maintained. Hotel location is very near to kaifeng star attractions.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Excellent "Welcomer", attractive hotel, annoying guest behavior, slow check-out and overall departure.

Anonymous Business - 18/02/2018 Confirmed reviews ALL

The best thing about the Kaifeng Pullman was a "Welcomer" named Coco who directed me towards my room after check-in and offered to help with the hotel's evening "Discovery Tour" activity. She was very attentive and friendly and exceeded my expectations for hotel staff service. If the hotel's goal is to make guests "Feel Welcome", she above all other staff accomplished that exceptionally. The hotel is attractive and the room was aesthetic if rather small, and I had a good night's sleep after making the bed softer with an extra quilt. I was glad I could get an air purifier on request, the air quality in Kaifeng was not good that day. There were also some problems with the hotel stay. I could get an air purifier but there was no humidifier available on request even though there was a card in the room indicating that humidifiers were available, so that is some kind of mistake by the hotel. In the hall outside my room there was generally too much noise during the early evening from both cleaning staff and guests, more than usual in hotels in China. Check-out was probably the slowest I ever had, printing my receipt requested the night before required several minutes and calling a taxi took a long wait; maybe the hotel could inform guests about considerable delays to get taxis.

Dear MICHAEL LAWRENCE S., Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will faster the check out procedure and improve the service professionalism. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

offered by satisfied service, including room, breakfast, luggage and reception

Jennie Families - 14/02/2018 Confirmed reviews ALL

The long distance from front gate to lobby might make people feel more cold in the winter and the internal temperature of room was a little low.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Hotel provide free buggies service from the front gate to lobby, please ask the hotel door keeper for assistance. we already sent the engineer to check room temperature and we believe will satisfy you more for your next staying. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Anonymous Solo - 10/02/2018 Confirmed reviews ALL

Room not as booked then changed to ordered room then freezzing cold needed heater. At 1 AM in morning.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Kaifeng Jianye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Q. Families - 06/02/2018 Confirmed reviews ALL

I used to travel a lot and this was one of the best experiences I have ever had. Great location,fantastic view as well as well trained staff, friendly environment. Especially the two managers Ms.Feng and Ms.Qian from front office, they really made me and my families feel like home.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Enjoy our 3 nights stay

Vera C. Couples - 29/10/2017 Confirmed reviews ALL

Friendly services. Breakfast has great selections, good coffee, however the congee was cold when around 9:30 AM

Dear Vera Siu-Ling C., We very much appreciate your comments regarding your stay at the Pullman Kaifeng Jianye. It is always a pleasure to receive feedback. I will share your comments with our team about congee temperature and make sure you will enjoy it next time.I am very sorry for that. Thank you again for sharing your experience, and we hope your next visit will be more enjoyable. Sincerely, GM James Zhao Pullman Kaifeng Jianye

Our most recent 20 reviews

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Pullman Kaifeng Jianye Hotel

Hotel extras