Sofitel Zhengzhou International 5 stars

Customer review rating (ALL Rating) 4.8/5 510 reviews

Best price
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Sofitel Zhengzhou International - Image 1
Sofitel Zhengzhou International - Image 2
Sofitel Zhengzhou International - Image 3
Sofitel Zhengzhou International - Image 4
No 115 Jinshui Road, Henan Province, 450003 ZHENGZHOU, China

Description

Hotel extras

  • Conference space in elegant French style which can be customized to suit your business needs

  • 6-story atrium lobby, French street scenery western restaurant, customized Sofitel "Mybed"

  • Within 10 mins walking of subway lines linked to major train stations, city center and airport

  • Near Zi Jing Shan Pk. and shopping center with 150 stores and restaurants.

  • Secure Car Park, full Concierge service, High-speed WIFI, Sofitel Amenities and Rituals

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 2 Single Beds

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

30 m² / 323 ft², High-Floor City View, Sofitel MY BED, Bathtub & Shower, Lanvin Bath Amenities, 42" LCD TV, BOSE SoundDock, Free broadband and WiFi, Non-smoking room available upon request.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Family Suite, 1 Bedroom with a living-room, 1 Kingsize bed and 1 Double Sofa bed

Non contractual photo

  • 4 pers. max
  • 60 m² / 645 sq ft
  • Bedding x King size bed(s) and x Double sofa bed(s)
  • Views: City View
See availabilities

Suite

Family Connecting Suite with Two Bedrooms, King-size Beds, and Living Room

Non contractual photo

  • Bottled water
  • Kettle
  • Mini-refrigerator
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • In-house moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

PRESTIGE SUITE, Club Millésime Access, 1 King-Size Bed

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • In-house moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Sofitel Zhengzhou International

No 115 Jinshui Road, Henan Province
450003 ZHENGZHOU
China

GPS:34.761949, 113.692725

Telephone
Fax +86 371 6595 0080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • ZHENGZHOU Additional charge
  • CGO Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 220 rooms
  • 2 rooms for people with reduced mobility
  • 48 non-smoking rooms
  • 20 floors

Languages spoken at the hotel

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer

Well-being

Indoor Heated Pool

  • Covered
  • On site

Sofitel Health Club

  • On site
  • On site
  • Outdoor parking
  • Private
  • 100 parking spaces
  • Parking for a month
  • Parking for a week

Public outdoor parking

No 115 Jinshui Road, Henan Province, 450003 Zhengzhou, China

GPS:34.761949, 113.692725

Parking information

  • On site
  • Outdoor parking
  • Public
  • 30 parking spaces
  • Parking for a month
  • Parking for a week

Private enclosed outdoor parking

No 115 Jinshui Road, Henan Province, 450003 Zhengzhou, China

GPS:34.761949, 113.692725

Parking information

  • On site
  • Outdoor parking
  • Private
  • 20 parking spaces
  • Parking for a month
  • Parking for a week

CANTON GARDEN RESTAURANT

Photo out of - CANTON GARDEN RESTAURANT

This Chinese restaurant serves exquisite and high-class Cantonese cuisine for lunch and dinner. The popular Hong Kong dim sum is available for lunch, on weekends and holidays. There are nine beautiful VIP rooms serving tempting signatures dishes.

Cooking style
Regional
Chef name
Yu Fuhua
Capacity
110
Accessibility
Accessible service
No 115 Jinshui Road, Henan Province, 450003 Zhengzhou, China
Telephone +86 371 6555 7168
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Underground Cellar
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Light menu

This Chinese restaurant serves exquisite and high-class Cantonese cuisine for lunch and dinner. The popular Hong Kong dim sum is available for lunch, on weekends and holidays. There are nine beautiful VIP rooms serving tempting signatures dishes.

The hotel lobby lounge is a comfortable and relaxing cocktail lounge serving freshly brewed coffee and a wide selection of pastries.

Take a few laps around the indoor heated swimming pool. Get your heart racing with the cardio machines in the fitness centre or pump up your body with its range of strength training equipment.

Add a touch of French romance to your special day with inspired events hosted at Sofitel Zhengzhou International, the venue for a magnifique Zhengzhou wedding. Celebrate your love in elegant Sofitel style at the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  510 reviews

Customer review rating 3.5/5

Daniel B. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We are truly delighted to hear that you found our property a very nice place to stay and that you appreciated the lounge facilities and the service provided by our team. However, we are genuinely concerned and disappointed to learn about your experience with the wine selection in our members' lounge. Please accept our sincere apologies for the inconvenience caused. Your comments regarding the wine quality, storage, and freshness are extremely valuable to us, and we take them very seriously. We have immediately shared your feedback with our Food & Beverage team and our purchasing department. We will conduct a thorough review of our wine sourcing, storage conditions, and stock rotation procedures to identify and rectify the root cause of this issue. We understand that this has been your experience at other ACCOR properties in the region, and we assure you that we are committed to addressing this matter at our hotel. We deeply appreciate your honest observations, and we hope you will give us another opportunity to provide you with a flawless experience on your next visit. Please do not hesitate to contact us directly if you plan to return — we would love to make it right for you.

Customer review rating 4.0/5

Yeh M. L. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Shan X. Business - Confirmed reviews ALL

Dear Guest, thank you for your honest feedback We sincerely apologize that breakfast fell short of expectations and caused some chaos. We take this seriously and will review our morning service to improve efficiency and order.On the brighter side, we're truly glad to hear that other aspects of your stay were good. Your encouragement means a lot to us. If you have any specific suggestions, please feel free to let us know. We hope to welcome you back with a smoother breakfast experience next time. Warm regards.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Customer review rating 4.0/5

John D. B. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We are truly delighted to hear that you found our property a very nice place to stay and that you appreciated the lounge facilities and the service provided by our team. However, we are genuinely concerned and disappointed to learn about your experience with the wine selection in our members' lounge. Please accept our sincere apologies for the inconvenience caused. Your comments regarding the wine quality, storage, and freshness are extremely valuable to us, and we take them very seriously. We have immediately shared your feedback with our Food & Beverage team and our purchasing department. We will conduct a thorough review of our wine sourcing, storage conditions, and stock rotation procedures to identify and rectify the root cause of this issue. We understand that this has been your experience at other ACCOR properties in the region, and we assure you that we are committed to addressing this matter at our hotel. We deeply appreciate your honest observations, and we hope you will give us another opportunity to provide you with a flawless experience on your next visit. Please do not hesitate to contact us directly if you plan to return — we would love to make it right for you.

Customer review rating 4.0/5

Yeh M. L. Business - Confirmed reviews ALL

The room and the stay is ok for this hotel, just that the location is away from shopping and eating area, the breakfast is below standard compare to other five stars hotel I stayed in before, as the variety and changes was limited, stay there two days and basically the breakfast was the same. The lounge also has limited services and choice of food and drinks

Customer review rating 3.5/5

Shan X. Business - Confirmed reviews ALL

Breakfast is chaos. Others is good

Dear Guest, thank you for your honest feedback We sincerely apologize that breakfast fell short of expectations and caused some chaos. We take this seriously and will review our morning service to improve efficiency and order.On the brighter side, we're truly glad to hear that other aspects of your stay were good. Your encouragement means a lot to us. If you have any specific suggestions, please feel free to let us know. We hope to welcome you back with a smoother breakfast experience next time. Warm regards.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nice staff, especially Miss Ma, the female manager. She helped a lot on my reservations, thanks a lot

Customer review rating 4.0/5

John D. B. Couples - Confirmed reviews ALL

The room is spacious and well appointed. Staff are friendly and helpful. The waitress at breakfast even remember what kind of coffee we want.

Customer review rating 5.0/5

Maurice W. D. Couples - Confirmed reviews ALL

We were thoroughly impressed by the standard of service and recognition that the hotel gave us during our stay. It was simply the best we have ever experienced in many years of stays in hotels around the world. We would absolutely recommend the hotel to any future guests and fully intend to come back ourselves in the near future.

Thank you for taking the time to write this kind review, We were delighted to host you during these weeks, and we hope to welcome you again during your next visit to Zhengzhou. Kind regards, Antoine

Customer review rating 5.0/5

Li T. C. T. Friends - Confirmed reviews ALL

Staff was very accommodating, friendly and helpful

Dear Guest, thank you for your concise and sincere feedback!The location, spacious rooms, and good service — these are exactly our three core strengths we take the most pride in. Conveniently located in the city center, roomy accommodations for you to stretch out, and warm service to make you feel at home. Your recognition truly encourages us. We will continue to uphold these standards and refine every detail, ensuring you enjoy the same satisfying experience each time. Looking forward to welcoming you back soon!

Customer review rating 5.0/5

Xiang L. Friends - Confirmed reviews ALL

super good location, park and main road nearby. Staffs are all very helpful and friendly, especially the Front Office team! Room is clean and well designed. Great stay!

Bonjour, Dear Guest, Thank you for your wonderful review! We're delighted to hear that you enjoyed our superb location, with the park and main road nearby. It's great to know that our staff, especially the Front Office team, made your stay even more pleasant with their helpful and friendly service. We're also glad that you found the room clean and well-designed. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future!

Customer review rating 5.0/5

Yan Z. Y. Business - Confirmed reviews ALL

Alice、Sherry、Jasmine服务态度好。Five-star praise, five-star praise

尊敬的宾客，看到您这份“五星级”的热情赞誉，我们的心也跟着雀跃起来了！ ⭐⭐⭐⭐⭐感谢您将如此闪耀的五星好评送给Alice、Sherry和Jasmine！我们已经把您的表扬第一时间分享给了三位姑娘，她们开心得不得了，说“被客人同时点名表扬，简直是今天最高光的一刻”！其实她们只是做了自己分内的事——用真诚的微笑和贴心的服务，让每一位客人都感受到家的温度。您的认可不仅是对她们个人的鼓励，更是对我们整个服务团队的最大嘉奖。这份“five-star praise”我们收下了，也会化作继续前行的动力。期待您下次光临，Alice、Sherry、Jasmine和全体小伙伴都将以同样饱满的热情迎接您，为您带来一如既往的五星体验！Wish you all the best and see you soon! 🌟

Customer review rating 3.5/5

Sum W. Couples - Confirmed reviews ALL

Service staff generally hardworking, helpful and friendly. Wish to compliment Ms Niu encountered when entering breakfast room. Her spontanous response to offer to my wife to use the Service Lift after seeing her having difficulty executing the stairs from 1st level to lower level of breakfast area was exceptional. Room cleaning however needs some improvements to live up to brand. Towels provided were of unabsorbent quality.

Dear Valued Guest, Thank you very much for taking the time to share your recent experience with us. We are delighted to hear that our service staff, in general, came across as hardworking, helpful, and friendly. It is especially wonderful to receive your kind compliments regarding Ms. Niu. We are truly proud of her spontaneous and caring response when she noticed your wife having difficulty using the stairs from the first level to the lower level of the breakfast area. Offering the service lift was an excellent example of attentive and thoughtful service, and we will be sure to recognize Ms. Niu for her exceptional gesture. That said, we deeply regret to learn that your room cleaning experience did not meet expectations, and that the towels provided were of poor absorbency. Please accept our sincere apologies for the inconvenience this caused. Your feedback is extremely valuable, and we will address these issues with our housekeeping team immediately to ensure that our standards are consistently upheld. We hope to have the opportunity to welcome you back for a much more satisfying stay in the future. Thank you again for your honest and constructive comments.

Customer review rating 4.5/5

Eduardo G. Y. Friends - Confirmed reviews ALL

I enjoyed the room amenities and the good breakfast

Thank you for taking the time to share your recent experience at Sofitel Zhengzhou. We are delighted to know you enjoyed our breakfast buffet, and liked the room and amenities. We hope to have the opportunity to welcome you again during your next visit to Henan province. Kind regards, Antoine

Customer review rating 5.0/5

Guan H. T. Solo - Confirmed reviews ALL

Smooth check in and out, good intro of hotel facilities when I check in, good room service and super attentive. Gym a bit old and lounge closed but still counts for a well above avg Sofitel experience.

Bonjour,Dear Guest,Thank you for sharing your detailed feedback. We're delighted to hear that you enjoyed a smooth check-in and check-out, a helpful introduction to our facilities, attentive room service, and an overall well-above-average Sofitel experience.We also appreciate your honest notes about the gym and the lounge closure — please rest assured that we are continuously working on improvements, and we hope to welcome you back for an even more seamless stay in the future.

Customer review rating 4.5/5

Ming T. D. G. Couples - Confirmed reviews ALL

First time in Zhengzhou and AI recommended to try Sofitel for comfort.

Thank you for taking the time to share your review with us. We are delighted to know you had a wonderful experience for your first time in Zhengzhou. We hope to have the opportunity to welcome you again during your next trip. Kind regards, Antoine

Customer review rating 5.0/5

Ying J. C. Business - Confirmed reviews ALL

Miao Miao and Sherry were the loveliest staff who made my trip to Zhengzhou wonderful despite the chilly weather. Thank you.

Thank you for taking the time to share your recent stay with us. Your kind comment will be shared to miaomiao and Sherry. We are delighted to know you had a great experience, and are looking forward to welcome you again during your next trip to Zhengzhou. Kind regards, Antoine

Customer review rating 5.0/5

Vesna C. Business - Confirmed reviews ALL

Great front desk staff. They very nicely explained to us how to find our way in the hotel and what to see in Zhengzhou. For Miaomiao, Alice, Jasmine and Sherry highest marks.

Dear Vesna, Thank you for taking the time to write this review, We will be sure to share your kind comment with the team. We hope to have the opportunity to host you again during your next visit to Zhengzhou. Kind regards, Antoine

Customer review rating 5.0/5

Zheng X. M. Business - Confirmed reviews ALL

Good service by Alice sherry and jasmine

Thank you for your kind words! We're so glad to hear you had a great experience with Alice, Sherry, and Jasmine. We'll make sure to share your feedback with them. We look forward to serving you again

Customer review rating 5.0/5

Hyeonsang L. Families - Confirmed reviews ALL

It was great our family trip! Especially Miaomiao was so kind and she helped our all of time. Thank u so much everyone!

Customer review rating 5.0/5

Glen C. Business - Confirmed reviews ALL

Friendly speedy welcome, comfy bed, good size clean room, recognised All status, great breakfast, would definitely return.

Bonjour ,Dear Glen, Thank you for taking the time to leave such fantastic feedback. It's a pleasure to read that you had such a positive stay with us. We are delighted that you found the room to be a good size and clean, the bed comfortable, and the breakfast to your liking. We are also glad that we could properly recognize your All status. Your comments are greatly appreciated, and we would be delighted to have you return.

Customer review rating 5.0/5

Chan M. H. Friends - Confirmed reviews ALL

Everyone at the hotel was very nice and kind and willing to accommodate my requests at their best and I had a very comfortable stay, and will come back when visiting Zhengzhou

Bonjour, Dear Guest,We are so happy to read your review! It's fantastic to know that you had such a positive experience and that our team made you feel so well taken care of. We always strive to go the extra mile for our guests, so your feedback means a lot to us. We can't wait to have you back on your next visit to Zhengzhou!

Customer review rating 5.0/5

Shu Z. G. Families - Confirmed reviews ALL

Everything is very good

Dear Valued Guest, Thank you very much for your positive feedback about our hotel! We are delighted that you enjoyed your stay at Sofitel Zhengzhou International Hotel. Your simple yet meaningful words "Everything is very good" truly warm our hearts and affirm our commitment to providing excellent service. As a representation of modern French luxury, we strive to infuse each aspect of your experience with the essence of French art de vivre while complementing it with local cultural touches. From our iconic dome in the lobby to our personalized Cousu Main service philosophy, we continuously aim to create memorable moments for our guests. We look forward to welcoming you back soon for another magnifique experience at Sofitel Zhengzhou International Hotel.

Other web-users rate our hotel

  • 601 reviews 9.4/10 Location
  • 1,289 reviews 8.9/10 Room
  • 2,200 reviews 9.6/10 Service
  • 9 reviews 6.8/10 WiFi
  • 993 reviews 9.1/10 Vibe
  • 541 reviews 9.5/10 Breakfast
  • 536 reviews 9.3/10 Food
  • 385 reviews 7.1/10 Comfort

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