Sofitel Zhengzhou International 5 stars

Customer review rating (ALL Rating) 4.8/5 608 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Conference space in elegant French style which can be customized to suit your business needs

  • 6-story atrium lobby, French street scenery western restaurant, customized Sofitel "Mybed"

  • Within 10 mins walking of subway lines linked to major train stations, city center and airport

  • Near Zi Jing Shan Pk. and shopping center with 150 stores and restaurants.

  • Secure Car Park, full Concierge service, High-speed WIFI, Sofitel Amenities and Rituals

Our accommodation(s)

Hotel location

Sofitel Zhengzhou International

No 115 Jinshui Road, Henan Province
450003 ZHENGZHOU
China

GPS:34.761949, 113.692725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  608 reviews

TripAdvisor Rating  5.0/5  1,910 reviews

Certificate of excellence 2022

Best hotel in Zhengzhou ❤️

TripAdvisor rating 5.0/5

Szymon g TripAdvisor review

We had a pleasure to stay in this hotel for the last two days. The staff is fabulous especially MiauMiau and Alice. They helped us organise our trip and were there for us at all time. Miau Miau helped us with every smallest problem. She even assisted us to the shop to get souvenirs. When I will be visiting Zhengzhou again I will definitely stay here again and I really hope to meet them both again. Once again big shoutout for everyone and big thank you for making my stay so amazing. I would like to encourage everyone to stay in this hotel. This year I spent almost 60 days in Accor hotels and no doubt this was one of my favourite stays. See you soon ❤️

非常感谢您下榻饭店并写下宝贵评价,酒店西邻紫荆山公园,往东步行十分钟可至未来路的商业广场,往西乘车十分钟可到二七商圈,往北距河南省博物院仅15分钟车程,往南可步行至商城遗址。紫荆山站和燕庄站地铁口均可步行十分钟到达。索菲特选用Bose音响为您营造更美妙的入住体验,房间内床品选用索菲特MyBed™寝具,承托均匀的床垫、丰盈柔软的羽绒垫、优雅亲肤的床单、舒适轻薄的羽绒被,以及可供宾客选择的多种枕头,旨在为宾客带来超乎寻常的睡眠体验。我们的餐饮结合中国特色美食与多样国外餐品,让您与每位食客都能满足餐饮营养搭配与释放味蕾。事事以宾客为先,竭诚奉献关怀。让您满意而归,是我们前进的动力。为每位宾客带来舒适亲切自然的优质感受,是我们应该做的。期待您的下次光临,再次为您提供精致美妙的下榻体验。

Good hotel excellent room

Customer review rating 4.0/5

George Business - Confirmed reviews ALL

Gym was disappointing

Dear George: Bonjour! I am very sorry that the gym did not meet your expectations during your stay in the hotel. I have had a serious discussion with the front office manager and made adjustments to improve the customer's satisfaction with the gym. Thank you for taking the time to tell us about your experience at Sofitel Zhengzhou. I am pleased to learn that you satisfied with the rooms. As you know, only from your valuable comments and suggestions can we strive to improve the quality of our products and the service level of our staff. I and all the staff of the hotel sincerely look forward to welcoming you back to Sofitel Zhengzhou in the near future. Samanth General manager

Had a great rest in this hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Had a great rest in this hotel

Dear Hwa Khang C., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmine Wu Guest Relations Manager

Great staff and hotel management

Customer review rating 4.5/5

Matthew Business - Confirmed reviews ALL

Very helpful staff and willing to make you feel at home

Dear Matthew Bruce L., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmine Wu Guest Relations Manager

Wonderful hotel.

TripAdvisor rating 5.0/5

Marta F TripAdvisor review

I highly recommend the hotel. The food is plentiful and varied. The room is clean and has all the necessary facilities to work and rest. The staff are very attentive. I would highlight the excellent service of Miaomiao Zhao and Rita Miaomiao.

Dear valued guest,Best wishes from Zhengzhou, Thank you for leaving such an amazing review regarding your recent stay with us. It is so big of you to recognize the work of our staff. There is so much happiness in hearing back from our happy and satisfied guests. It indeed boost us to march forward and strive for the best. Again, thank you so much for sharing your experience. It was a pleasure having you here and we eagerly look forward to welcoming you soon in the near future. Take care!

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Other web-users rate our hotel

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  • 584 reviews 9.1/10 Breakfast
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