Sofitel Zhengzhou International 5 stars

Customer review rating (ALL Rating) 4.8/5 691 reviews

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Sofitel Zhengzhou International - Image 1
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No 115 Jinshui Road, Henan Province, 450003 ZHENGZHOU, China

Description

Hotel extras

  • Conference space in elegant French style which can be customized to suit your business needs

  • 6-story atrium lobby, French street scenery western restaurant, customized Sofitel "Mybed"

  • Within 10 mins walking of subway lines linked to major train stations, city center and airport

  • Near Zi Jing Shan Pk. and shopping center with 150 stores and restaurants.

  • Secure Car Park, full Concierge service, High-speed WIFI, Sofitel Amenities and Rituals

Our accommodation(s)

Hotel location

Sofitel Zhengzhou International

No 115 Jinshui Road, Henan Province
450003 ZHENGZHOU
China

GPS:34.761949, 113.692725

Telephone
Fax +86 371 6595 0080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  691 reviews

TripAdvisor Rating  5.0/5  2,164 reviews

Warm reception at front desk

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Friendly and hospitable front desk staff, especially Jasmine who went out of her way to help us with directions, transportation, etc. Lounge needs to improve on drinks selection as they were limited and ran out stock. Had to keep asking staff for drinks such as canned drinks

Dear Edna Chee Joo T., Thank you for taking the time to review our property, and we will share your kind comment with Jasmine and the front desk team. We noted that you had some issues with the the drink selection during your stay, we are currently working on improving the current selection and the service. We will use your feedback to drive change here in our hotel, and hope that you will give us another opportunity to welcome you next time you are in Zhengzhou. Looking forward to welcome you again. Kind regards, Antoine Guest Experience Manager

Extremely well welcomed

Customer review rating 5.0/5

Jeremy O. Business - Confirmed reviews ALL

Very pleasant experience at reception desk. One of the best welcomes ever. Thank you for that Miaomiao you made me feel privileged.

Dear Jeremy James Xavier O., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmine Wu, Guest Relations Manager

住宿舒適愉快 環境高雅整潔 服務賓至如歸

Customer review rating 5.0/5

Cw Solo - Confirmed reviews ALL

The hotel is one of the cleanest hotels in mainland China. The non-smoking policy has been appropriately kept. All the staff are very professional and helpful. Overall, I highly enjoyed the brilliant experience in Sofitel Zhengzhou.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmine Wu , Guest Relations Manager

Beautiful and very luxurious hotel in best location.

Customer review rating 5.0/5

Michael K. Business - Confirmed reviews ALL

The booking and the warm welcome on arrival was perfect. As an ALL member I received a very nice offer in advance and the hotel receptionist gave me a free suite upgrade due to my loyalty. The atmosphere in the hotel is amazing.

Dear Michael K., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmine Wu, Guest Relations Manager

Fantastic stay with exceptional service

Customer review rating 5.0/5

Becky Families - Confirmed reviews ALL

I recently stayed at the Sofitel hotel for 9 nights with my twins, and it was a wonderful experience. The hotel’s location is perfect, making it easy to explore the surrounding area. What truly stood out was the exceptional service provided by the staff. They were consistently friendly, attentive, and went above and beyond to ensure our stay was comfortable and enjoyable. The rooms were clean, and well-maintained, providing a great holiday for both relaxation and comfort for me and my kids. Whether it was at the reception, dining area, or housekeeping, everyone was courteous and helpful. Overall, I highly recommend Sofitel to anyone looking for a combination of luxury, convenience, and excellent hospitality. We will definitely consider returning on our next visit!

Dear Ms D., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmine Wu Guest Relations Manager

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Other web-users rate our hotel

  • 1,082 reviews 9.3/10 Location
  • 2,245 reviews 8.7/10 Room
  • 4,178 reviews 9.5/10 Service
  • 27 reviews 8.3/10 WiFi
  • 1,078 reviews 9.3/10 Breakfast
  • 892 reviews 9.4/10 Food
  • 669 reviews 9.7/10 Cleanliness
  • 617 reviews 6.4/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.