Sofitel Zhengzhou International 5 stars

Customer review rating (ALL Rating) 4.8/5 519 reviews

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Description

Hotel extras

  • Conference space in elegant French style which can be customized to suit your business needs

  • 6-story atrium lobby, French street scenery western restaurant, customized Sofitel "Mybed"

  • Within 10 mins walking of subway lines linked to major train stations, city center and airport

  • Near Zi Jing Shan Pk. and shopping center with 150 stores and restaurants.

  • Secure Car Park, full Concierge service, High-speed WIFI, Sofitel Amenities and Rituals

Our accommodation(s)

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Room 1

Hotel location

Sofitel Zhengzhou International

No 115 Jinshui Road, Henan Province
450003 ZHENGZHOU
China

GPS:34.761949, 113.692725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  519 reviews

Customer review rating 5.0/5

Li T. C. T. Friends - Confirmed reviews ALL

Dear Guest, thank you for your concise and sincere feedback!The location, spacious rooms, and good service — these are exactly our three core strengths we take the most pride in. Conveniently located in the city center, roomy accommodations for you to stretch out, and warm service to make you feel at home. Your recognition truly encourages us. We will continue to uphold these standards and refine every detail, ensuring you enjoy the same satisfying experience each time. Looking forward to welcoming you back soon!

Customer review rating 5.0/5

Xiang L. Friends - Confirmed reviews ALL

Bonjour, Dear Guest, Thank you for your wonderful review! We're delighted to hear that you enjoyed our superb location, with the park and main road nearby. It's great to know that our staff, especially the Front Office team, made your stay even more pleasant with their helpful and friendly service. We're also glad that you found the room clean and well-designed. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future!

Customer review rating 5.0/5

Yan Z. Y. Business - Confirmed reviews ALL

尊敬的宾客,看到您这份“五星级”的热情赞誉,我们的心也跟着雀跃起来了! ⭐⭐⭐⭐⭐感谢您将如此闪耀的五星好评送给Alice、Sherry和Jasmine!我们已经把您的表扬第一时间分享给了三位姑娘,她们开心得不得了,说“被客人同时点名表扬,简直是今天最高光的一刻”!其实她们只是做了自己分内的事——用真诚的微笑和贴心的服务,让每一位客人都感受到家的温度。您的认可不仅是对她们个人的鼓励,更是对我们整个服务团队的最大嘉奖。这份“five-star praise”我们收下了,也会化作继续前行的动力。期待您下次光临,Alice、Sherry、Jasmine和全体小伙伴都将以同样饱满的热情迎接您,为您带来一如既往的五星体验!Wish you all the best and see you soon! 🌟

Customer review rating 3.5/5

Sum W. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share your recent experience with us. We are delighted to hear that our service staff, in general, came across as hardworking, helpful, and friendly. It is especially wonderful to receive your kind compliments regarding Ms. Niu. We are truly proud of her spontaneous and caring response when she noticed your wife having difficulty using the stairs from the first level to the lower level of the breakfast area. Offering the service lift was an excellent example of attentive and thoughtful service, and we will be sure to recognize Ms. Niu for her exceptional gesture. That said, we deeply regret to learn that your room cleaning experience did not meet expectations, and that the towels provided were of poor absorbency. Please accept our sincere apologies for the inconvenience this caused. Your feedback is extremely valuable, and we will address these issues with our housekeeping team immediately to ensure that our standards are consistently upheld. We hope to have the opportunity to welcome you back for a much more satisfying stay in the future. Thank you again for your honest and constructive comments.

Customer review rating 4.5/5

Eduardo G. Y. Friends - Confirmed reviews ALL

Thank you for taking the time to share your recent experience at Sofitel Zhengzhou. We are delighted to know you enjoyed our breakfast buffet, and liked the room and amenities. We hope to have the opportunity to welcome you again during your next visit to Henan province. Kind regards, Antoine

Other web-users rate our hotel

  • 682 reviews 9.4/10 Location
  • 1,441 reviews 8.8/10 Room
  • 2,487 reviews 9.5/10 Service
  • 7 reviews 6.5/10 WiFi
  • 1,048 reviews 9/10 Vibe
  • 629 reviews 9.3/10 Food
  • 624 reviews 9.5/10 Breakfast
  • 418 reviews 7.1/10 Comfort

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