Novotel Zhengzhou Airport

Novotel Zhengzhou Airport

Customer review rating (ALL Rating) 4.4/5 27 reviews

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Hotel extras

  • Affiliated with Accor Hotels, Novotel is a young, fashionable and dynamic brand.

  • With unique design, the smart surface & curve created image of water and Chinese dragon totem.

  • Recreation center is equipped with advanced yoga, gym equipment and swimming pool

  • Hotel is close to airport, subway station and airport expressway exit.

  • With particular ACDC, it will bring special service experience to guests.

ALLSAFE approved hotel

Hotel location

Novotel Zhengzhou Airport

Tower A, Huaxia Rvenue and Huhang Road, Zhengzhou Airport Zone
451161 ZHENGZHOU
China

GPS:34.5939777, 113.8362882

Telephone +86 371 5658 6666

Fax +86 371 5659 2333

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

FOOD EXCHANGE Non contractual photo

The Food Exchange is an All Day Dining restaurant with 94 indoor seats and 22 seats at the outdoor terrace. It features a live cooking station and offering international cuisine and local delicacies.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  27 reviews

TripAdvisor Rating  5.0/5  34 reviews

机场附近首选豪华酒店

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

亮点特色：建筑外形特别漂亮，周边安静，很意外有泳池 和篮球场，距离机场很近，交通非常方便，酒店还有专车接送，酒店环境舒适，房间很新，服务人员很热情，早餐品种挺多，还有河南特色胡辣汤和油条，很完美的一次入住体验，以后还会在来 酒店环境

尊敬的宾客：您好，非常感谢您选择入住郑州航空港诺富特酒店。很高兴能为您的出行带来美好的时光。您的满意给予酒店很大的鼓舞，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受。并且我们将努力提升个性化服务，希望能为您每次入住带来不一样的发现和惊喜。再次感谢您与我们分享您的体验，热切期待您的再次光临。

商旅推荐酒店

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

酒店的建筑非常有特色和辨识度，极具未来感，过目不忘，每次路过郑州机场高速，第一眼看到港区的就是这个建筑，港区的地标。 酒店的硬件也是空港这边最高配置，健身房和泳池齐全，装修标准也是很高。 酒店对雅高会员比较友好，钻卡直升套房的。 套房装修简约而富有艺术气质，双台盆，浴缸，很棒的体验，周边安静，商务出差最佳选择。

尊敬的宾客：您好，非常感谢您选择入住郑州航空港诺富特酒店。很高兴能为您的出行带来美好的时光。您的满意给予酒店很大的鼓舞，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受。并且我们将努力提升个性化服务，希望能为您每次入住带来不一样的发现和惊喜。再次感谢您与我们分享您的体验，热切期待您的再次光临。

港区非常nice的一家酒店

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

酒店亮点： 舒适的健身房，漂亮的泳池，距离机场非常近，交通方便 酒店环境： 进到酒店大堂就会给人眼前一亮，环境优雅，看起来一尘不染，这是给我的第一感觉。酒店的房间高端大气上档次，布局优雅不失情调，服务周到，让人无比舒心，整体非常棒，不愧是雅高旗下酒店，值得推荐！

尊敬的宾客：您好，非常感谢您选择入住郑州航空港诺富特酒店。很高兴能为您的出行带来美好的时光。您的满意给予酒店很大的鼓舞，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受。并且我们将努力提升个性化服务，希望能为您每次入住带来不一样的发现和惊喜。再次感谢您与我们分享您的体验，热切期待您的再次光临。

国庆快乐

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

假期去外地旅游,在机场港区附近找了家最近酒 店中转入住,环境不错，干净卫生，这里吃饭很方 便,自助餐环境不错，酒店员工服务热情，这个假期 住这酒店很满意。

尊敬的宾客：您好，非常感谢您选择入住郑州航空港诺富特酒店。很高兴能为您的出行带来美好的时光。您的满意给予酒店很大的鼓舞，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受。并且我们将努力提升个性化服务，希望能为您每次入住带来不一样的发现和惊喜。再次感谢您与我们分享您的体验，热切期待您的再次光临。

Disappointing stay

Customer review rating 1.0/5

M. Families - Confirmed reviews ALL

My mom and I arrived in Zhengzhou after midnight, when we called for shuttle bus we were asked to wait nearly 40 minutes while keep getting calls from the hotel saying the bus will arrive soon. The room was not prepared for two guests and when I asked for a new set of towels which they should have prepared beforehand, they said that room service has closed and I would have to wait till the morning to get the towels, which was unacceptable, I then talked to the manager and she brought me towels from the other empty rooms. The overall experience was AWFUL and it was the worst experience that I have ever had with Accor, I might need to reconsider my membership renewal due to the inconsistency of the service quality that I am getting.

Dear Yu Xiao M., Thank you for taking the time to tell us about your experience at the Novotel Zhengzhou Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 146 reviews 7.4/10 Location
  • 176 reviews 8.5/10 Room
  • 354 reviews 9.1/10 Service
  • 138 reviews 9.8/10 Vibe
  • 83 reviews 8/10 Breakfast
  • 78 reviews 9.6/10 Value
  • 69 reviews 9.7/10 Cleanliness

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