Novotel Zhengzhou Airport Hotel

Customer review rating (ALL Rating) 4.4/5 26 reviews

ALLSAFE approved hotel

Novotel Zhengzhou Airport
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+ 18 Services

Hotel extras

  • Affiliated with Accor Hotels, Novotel is a young, fashionable and dynamic brand.

  • With unique design, the smart surface & curve created image of water and Chinese dragon totem.

  • Recreation center is equipped with advanced yoga, gym equipment and swimming pool

  • Hotel is close to airport, subway station and airport expressway exit.

  • With particular ACDC, it will bring special service experience to guests.

Hotel location

Novotel Zhengzhou Airport

Tower A
Huaxia Rvenue and Huhang Road
Zhengzhou Airport Zone
451161 zhengzhou
china

Fax: (+86)371/56592333

Check-in from 12h00

Check out up to 12h00

  • BUS:  Airport Line Zhengzhou Airport

  • SUBWAY:  2 Kangpinghu Station

  • By plane

    XINZHENG AIRPORT At 9.4km / 5.84 miles - Shuttle free

  • By plane

    XINZHENG AIRPORT At 9.4km / 5.84 miles - Shuttle free

  • By car

    AIRPORT EXIT At 3.9km / 2.42 miles

  • By train

    XINZHENG AIRPORT At 9.4km / 5.84 miles

  • By train

    ZHENGZHOU EAST At 26km / 16.16 miles

GPS:34.5939777, 113.8362882

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

FOOD EXCHANGE Non contractual photo

The Food Exchange is an All Day Dining restaurant with 94 indoor seats and 22 seats at the outdoor terrace. It features a live cooking station and offering international cuisine and local delicacies.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 420

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

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Our guest reviews for
Novotel Zhengzhou Airport

100% genuine reviews from our guests

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ALL Rating 4.4/5

26 reviews

Disappointing stay

Customer review rating 1.0/5

M. Families - 02/08/2021 Confirmed reviews ALL

My mom and I arrived in Zhengzhou after midnight, when we called for shuttle bus we were asked to wait nearly 40 minutes while keep getting calls from the hotel saying the bus will arrive soon. The room was not prepared for two guests and when I asked for a new set of towels which they should have prepared beforehand, they said that room service has closed and I would have to wait till the morning to get the towels, which was unacceptable, I then talked to the manager and she brought me towels from the other empty rooms. The overall experience was AWFUL and it was the worst experience that I have ever had with Accor, I might need to reconsider my membership renewal due to the inconsistency of the service quality that I am getting.

Dear Yu Xiao M., Thank you for taking the time to tell us about your experience at the Novotel Zhengzhou Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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