Mercure Samui Chaweng Tana 4 stars

TripAdvisor rating 4.5/5 841 reviews
Mercure Samui Chaweng Tana
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Free WIFI in public area including the guest room

  • Walking distance from Center of Chaweng areas

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • KOH SAMUIPaying
  • Early check-in/Late check-outPaying
Leisure and activities
  • Pool
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut
Koh Samui
84320
surat thani
thailand

Tel: +6677915657

Fax: (+66)77/915699

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    KOH SAMUI At 5km / 3.11 miles - Shuttle paying

  • By boat

    SEA TRANCE At 25km / 15.53 miles

  • By train

    SURATTHANI At 97km / 60.27 miles

GPS :9.517854, 100.056202

Our accommodations

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Standard Room with two single beds

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Junior Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 47
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Our restaurants and bars

BAANTANA THAI RESTAURANT

Type of cuisine: International

Traditional Thai garden restaurant offering authentic Thai cuisine (spice! spice! spice!)

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Pool Bar with in-pool seating a must to experience exotic cocktails, and of course "HAPPY HOURS!"

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINE BAR

Photo non contractuelle / Strictly non binding

Located within The Le'Petit Dining room. Selection of fine wines from all parts of the world (Wine by glass promotion)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 58

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
Mercure Samui Chaweng Tana

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

871 reviews

tripadvisor

TripAdvisor Rating 4.5/5

841 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Ms

Customer review rating 4.4/5

Sarah E. Couples - 15/01/2020 Confirmed reviews ALL

Excellent staff throughout . Wi-fi not very good lovely pool area but mostly in shade . Seems silly being able to smoke in communal corridor outside room when there are 2 balcony’s !!!! If door closed no smell would enter room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Samui Chaweng Tana Team

Nice stay

Customer review rating 4.4/5

Bob E. Solo - 13/01/2020 Confirmed reviews ALL

Had a very pleasant stay . The staff made you feel very welcome .

Dear Robert Alfred E., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Hotel lovely although not informed of major construction opposite!

Customer review rating 4.4/5

Joe Families - 12/01/2020 Confirmed reviews ALL

Hi, Being an avid contributor on Trip Advisor, prior to submitting a review about our stay at the above hotel between 22/12/2019 and 30/12/2019, I thought it only fair to share my views with yourselves. Firstly, the hotel at Chaweng Tana like the staff is beautiful, comfortable and very relaxing. As mentioned your staff were more than helpful and made us feel really welcome. The room a junior suite was spacious, clean and extremely comfortable. The hotel grounds are well maintained and the pool area, relaxed and inviting. Our accommodation proved more than sufficient for our stay. Despite this glowing praise, there is one major negative and if whoever is reading this has visited the hotel recently then you can probably guess where this is going. We were never under any illusion about hearing bells ringing on Christmas Day, our holiday was after all in Thailand. What we did not expect however was to be woken every morning by the sound of a pile driver and loud construction work. What made matters worse was that our corner suite which had floor to ceiling windows overlooked a construction site, not exactly the paradise you travel eight thousand miles for. Which brings us to our booking. At the time of booking, we were told that there was immediate access to the beach via a lane facing the hotel, but this was now part of a development site, which now meant a ten minute walk to the beach and no access to the `supposed` Mercure private stretch. It was not mentioned at the time of booking about this construction which appears to have gone on long before April 2019 (time of booking) and more importantly, surely an internationally renowned hotel group as your own would have the courtesy to inform guests of this or indeed update them about the work. So, for that we are extremely disappointed as in a way it affected our stay negatively. As I have said, there was no courtesy communication informing us of this construction but as a courtesy before submitting my review, I would welcome your views on this matter and how you as a global company deal with placating such negative experiences of your guests. I await your comments. Kind regards Joe T.

Clean convenient hotel

Customer review rating 4.4/5

Lillian Families - 02/01/2020 Confirmed reviews ALL

Staff are friendly, rooms are clean. Had a pleasant stay

A great place to stay

Customer review rating 4.4/5

Peter K. Solo - 16/12/2019 Confirmed reviews ALL

Lovely hotel friendly staff rooms all cleaned daily well worth the visit

Dear Peter K., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Operations Manager

Excellent stay

Customer review rating 4.4/5

Anonymous Solo - 14/12/2019 Confirmed reviews ALL

Really amazing stay, staff were amazing, very helpful and attentive. Hotel pool and garden very beautiful, really nice place to relax.

Dear Dionne Helena M., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

A very professionally managed Mercure Hotel

Customer review rating 4.4/5

John Solo - 12/12/2019 Confirmed reviews ALL

As always, attentive and proactive service. One of the few Mercure Hotels where Accor Loyalty Status is actively recognised. Rooms are well maintained and equipped, restaurant is good, pool area well laid out and inviting. Although my room was not upgraded due to lack of availability staff offered instead a complimentary one way transfer to the airport, that was a very nice touch.

Dear John B., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Another great stay

Customer review rating 4.4/5

S. V. Families - 06/12/2019 Confirmed reviews ALL

We really appreciated our stay in the hotel as the last time we came. Reception staff were very efficient as usual. Maffi were very sweet she recognized my mother and I. There was one gentleman at the reception didn't catch his name (he does not wear glasses) was very reactive aswell. Overall everybody was efficient and pleasant. Maybe we will come back when the new extension of the hotel opens! The small thing that bothered my mother was not the fact that the path to access the beach was closed but that she wished that the hotel had put still an area with sunbeds and S. on, accessible for Mercure guest only.

Dear V. S., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Within 2020 beach bar facility will be available for hotel guest including room on the beach side. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Very nice stay!

TripAdvisor rating 4.5/5

Inspiration704995 Friends getaway - 18/11/2019 TripAdvisor review

The Hotel itself is very satisfying. The room is spacious and very clean. Staff is friendly and helpful! The only negative Feedback is that there are large construction works outside the building all the way to the beach (10min walk).

Cozy hotel Good service

Customer review rating 4.4/5

Peanut Friends - 14/11/2019 Confirmed reviews ALL

Cozy hotel at Chaweng beach. Location is close to night live, massage shop , 7-11, restaurant and beach. Good service, especially trainee girl at breakfast time, polite and willing to service. Nice coffee at breakfast time.

Mr

Customer review rating 4.4/5

Bruno F. Couples - 13/11/2019 Confirmed reviews ALL

Easy & friendly

The best service in any hotel in the last five years and I am a world traveler.

Customer review rating 4.4/5

Anonymous Business - 01/11/2019 Confirmed reviews ALL

The staff are totally exceptional . They are professional. Helpful, welcoming. Nothing was too much trouble for them.Their attitude made the time spent enjoyable. The building works around the hotel are unpleasant at the moment but once they are completed it will be a great location. The manageress went out of her way to put anything right and was always willing to give useful information. A truly exceptional lady.

Great and relaxing atmosphere!

Customer review rating 4.4/5

N Couples - 08/10/2019 Confirmed reviews ALL

We liked it a lot. It was a bit far from center by foot but the ambience was wonderful and the staff was great.

Enjoy our stay at the hotel and great team

Customer review rating 4.4/5

Naima Couples - 07/10/2019 Confirmed reviews ALL

I would like to thank the team to make our stay really great. They did everything in order to feel home. The hotel is very clean and amazing room. I highly recommend the hotel

wonderful Hotel

Customer review rating 4.4/5

Flea Friends - 02/10/2019 Confirmed reviews ALL

From the reservation to the check in, I get more help. The receptionist is so kindness and can speak a little chinese. The hotel Hotel decoration style is different, Industrial style decoration inside retained the local style of Thailand, we can not imagine it has a huge swimming pool hidden inside. The room is clean but has much mosquitoes. Hope to provide mosquito repellent tools. All is so great.

Dear Xian Z., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Great experience overall

Customer review rating 4.4/5

Tony S. Solo - 23/09/2019 Confirmed reviews ALL

Top notch service, great staff, location was a bit further out from the parties than anticipated.

A nice Hotel, this time with construction site across the street

Customer review rating 4.4/5

Michael C. Solo - 14/09/2019 Confirmed reviews ALL

The Mercure Samui Chaweng Tana Hotel is still a very nice Hotel. I stayed the second time within two years there. This time there was a construction site across the street and no beach access The staff was again very nice. In the Hotel, room and pool area are still great to enjoy

staff & location

Customer review rating 4.4/5

Nazih Couples - 09/09/2019 Confirmed reviews ALL

Hotel staff are so friendly and professional very well organised hotel and location great nearby all restaurants , cafes & beach

Room location

Customer review rating 4.4/5

Poramet Business - 31/08/2019 Confirmed reviews ALL

Good property

Comfortable

Customer review rating 4.4/5

Brett M. Families - 28/08/2019 Confirmed reviews ALL

Clean hotel with comfortable rooms and pleasant amenities.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in surat thani