Mercure Samui Chaweng Tana 4 stars

TripAdvisor rating 4.5/5 838 reviews
Mercure Samui Chaweng Tana
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Room 1

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Hotel extras

  • Free WIFI in public area including the guest room

  • Walking distance from Center of Chaweng areas

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • KOH SAMUIPaying
  • Early check-in/Late check-outPaying
Leisure and activities
  • Pool
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut
Koh Samui
84320
surat thani
thailand

Tel: +6677915657

Fax: (+66)77/915699

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    KOH SAMUI At 5km / 3.11 miles - Shuttle paying

  • By boat

    SEA TRANCE At 25km / 15.53 miles

  • By train

    SURATTHANI At 97km / 60.27 miles

GPS :9.517854, 100.056202

Our accommodations

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Standard Room with two single beds

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Junior Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 47
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Our restaurants and bars

BAANTANA THAI RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Traditional Thai garden restaurant offering authentic Thai cuisine (spice! spice! spice!)

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Pool Bar with in-pool seating a must to experience exotic cocktails, and of course "HAPPY HOURS!"

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINE BAR

Photo non contractuelle / Strictly non binding

Located within The Le'Petit Dining room. Selection of fine wines from all parts of the world (Wine by glass promotion)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 58

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
Mercure Samui Chaweng Tana

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

851 reviews

tripadvisor

TripAdvisor Rating 4.5/5

838 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very nice stay!

TripAdvisor rating 4.5/5

Inspiration704995 Friends getaway - 18/11/2019 TripAdvisor review

The Hotel itself is very satisfying. The room is spacious and very clean. Staff is friendly and helpful! The only negative Feedback is that there are large construction works outside the building all the way to the beach (10min walk).

Cozy hotel Good service

Customer review rating 4.4/5

Peanut Friends - 14/11/2019 Confirmed reviews ALL

Cozy hotel at Chaweng beach. Location is close to night live, massage shop , 7-11, restaurant and beach. Good service, especially trainee girl at breakfast time, polite and willing to service. Nice coffee at breakfast time.

Mr

Customer review rating 4.4/5

Bruno F. Couples - 13/11/2019 Confirmed reviews ALL

Easy & friendly

The best service in any hotel in the last five years and I am a world traveler.

Customer review rating 4.4/5

Anonymous Business - 01/11/2019 Confirmed reviews ALL

The staff are totally exceptional . They are professional. Helpful, welcoming. Nothing was too much trouble for them.Their attitude made the time spent enjoyable. The building works around the hotel are unpleasant at the moment but once they are completed it will be a great location. The manageress went out of her way to put anything right and was always willing to give useful information. A truly exceptional lady.

Great and relaxing atmosphere!

Customer review rating 4.4/5

N Couples - 08/10/2019 Confirmed reviews ALL

We liked it a lot. It was a bit far from center by foot but the ambience was wonderful and the staff was great.

Enjoy our stay at the hotel and great team

Customer review rating 4.4/5

Naima Couples - 07/10/2019 Confirmed reviews ALL

I would like to thank the team to make our stay really great. They did everything in order to feel home. The hotel is very clean and amazing room. I highly recommend the hotel

wonderful Hotel

Customer review rating 4.4/5

Flea Friends - 02/10/2019 Confirmed reviews ALL

From the reservation to the check in, I get more help. The receptionist is so kindness and can speak a little chinese. The hotel Hotel decoration style is different, Industrial style decoration inside retained the local style of Thailand, we can not imagine it has a huge swimming pool hidden inside. The room is clean but has much mosquitoes. Hope to provide mosquito repellent tools. All is so great.

Dear Xian Z., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Great experience overall

Customer review rating 4.4/5

Tony S. Solo - 23/09/2019 Confirmed reviews ALL

Top notch service, great staff, location was a bit further out from the parties than anticipated.

A nice Hotel, this time with construction site across the street

Customer review rating 4.4/5

Michael C. Solo - 14/09/2019 Confirmed reviews ALL

The Mercure Samui Chaweng Tana Hotel is still a very nice Hotel. I stayed the second time within two years there. This time there was a construction site across the street and no beach access The staff was again very nice. In the Hotel, room and pool area are still great to enjoy

staff & location

Customer review rating 4.4/5

Nazih Couples - 09/09/2019 Confirmed reviews ALL

Hotel staff are so friendly and professional very well organised hotel and location great nearby all restaurants , cafes & beach

Room location

Customer review rating 4.4/5

Poramet Business - 31/08/2019 Confirmed reviews ALL

Good property

Comfortable

Customer review rating 4.4/5

Brett M. Families - 28/08/2019 Confirmed reviews ALL

Clean hotel with comfortable rooms and pleasant amenities.

Really enjoyable

Customer review rating 4.4/5

Ástrós E. Couples - 16/08/2019 Confirmed reviews ALL

Our experience at the hotel was really good. The staff was extremly helpful and professional. There was a lot of construction going on in the street by the hotel but that did not really bother us. The rooms were clean and tidy.

Friendly atmosphere.

Customer review rating 4.4/5

Jayde W. Couples - 29/07/2019 Confirmed reviews ALL

Friendly staff, clean, quiet. Would not hold luggage after morning check out, would have been helpful if they did. However, was very nice stay.

Loved it

Customer review rating 4.4/5

Gail F. Couples - 22/07/2019 Confirmed reviews ALL

It was a lovely night and the staff were so lovely!! As we arrived late, it would’ve been lovely to have had a swim in the pool, but it was shut soon after we arrived. The rest was wonderful

Good

Customer review rating 4.4/5

Madeleine Friends - 15/07/2019 Confirmed reviews ALL

It was a nice hotell, with nice and clean rooms, and a good big bed. Very helpful and nice staff. The hotel-breakfast was not so good, and a little expencive. The pool-area was nice, but the pooledge was very dirty.

Tim W.

Customer review rating 4.4/5

Anonymous Families - 05/07/2019 Confirmed reviews ALL

Mr M who is supposed to be the full office manager would have to be the worst and rude person l have experienced in all me travels.Not just this stay but also the last.Returning customers should be aware he will rip you off and lie.I will be putting my thoughts on all trip advisor etc regarding him and this hotel

Dear Timothy W., Dear Mr. W. First of all, thank you for your choosing Mercure Samui Chaweng Tana. I have personally checked and investigated on your comments, I understand that you were upset with MR. M as he applied an extra bed charge on your bill upon your departure. If It is this point, allow me to clarify the misunderstanding . Just to clarify the process of quoting rates; upon any request of rate by any guests, all staffs are trained to offer the rate for two persons or unless the guest mentioned that there will be a third person joining and require an extra bed upon making the reservation. For your case, you have called urgently on the 1st July to pick up your friends but upon arrival we found Mrs. W. were with her daughter, so we offer rate for 2 person at THB 2,000 / day room only. Mrs. W. informed us after that you will join on the 3rd July and will require an extra bed in the room and at that point of time itself Maffi clearly informed her that the extra bed fee will be applied (THB 425/day) if the extra bed is requested. On the 2nd July, you arrived early and asked our Housekeeping to set up the extra bed in the afternoon, staff called to confirm with you before set up extra bed. Upon check out, you were very upset that MR. M charged you for an extra bed fee without informing you, so you took the bill to check with Mrs. W. in the room and after you came down and settled the bill. Mr. W., I would fully understand if you thought that the initial room charge would include the extra bed but actually it is not. You may have felt that staffs have tried to apply an extra without informing you. I would like to reassure you that Mr. M did not apply any extra charges or rip you off, he only applied what were already confirmed with Mrs. W. upon arrival. Mr. M has been working with us for nearly 3 years with no track of being aggressive or rude to any guests. We thank you for your patronage and sincerely hope that you will understand our situation. Looking forward to welcome you at all time at Mercure Samui Regards, Nalinee K. General Manager

Nice for a couple of days

Customer review rating 4.4/5

Kim Solo - 22/06/2019 Confirmed reviews ALL

Staff were really friendly and helpful ,nothing was too much trouble. Nice comfortable room and surroundings, not much of a view but didn’t expect one being away from the beach. Plenty of shops close by as well as places to eat. I had room service first night as so tired and it was really delicious. Breakfast buffet had plenty of selection but food was warm not hot to be honest. If this hotel had a small fitness room it would be great, I used the pool both days and I had it to myself both times..water is nice and cold.

Customer review rating 4.4/5

Alexandr D. Solo - 19/06/2019 Confirmed reviews ALL

I want to mention a significantly improved breakfast compared to last year

No problems at all , everything ok

Customer review rating 4.4/5

Andrew K. Friends - 09/06/2019 Confirmed reviews ALL

My 3rd or 4th stay. Staff all friendly and very polite Room service spot on when returning later in the day to the hotel. Breakfast buffet plenty of options and staff good.

Dear Andrew Alan K., Nice to have you back. We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina
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