Mercure Samui Chaweng Tana 4 stars

Customer review rating (ALL Rating) 4.7/5 953 reviews

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Description

Hotel extras

  • Beachfront hotel on the Chaweng Beach

  • Walking distance from Center of Chaweng areas

  • Free WIFI in public area including the guest room

Our accommodation(s)

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Hotel location

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut, Koh Samui
84320 Surat Thani
Thailand

GPS:9.517854, 100.056202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  953 reviews

Customer review rating 2.0/5

Craig E. Solo - Confirmed reviews ALL

I booked for the gym which looked better equipped in the photos. On check in the floor of my =room was wet and had to request housekeeping to clean. Towels were a bit stinky possibly due to the green policy where you have to request new towels more frequently than 3 days though this was a day 2 towel. The hotel id old and requires renovation especially around the pool where the wood is loose. Also the wiring is unusual in the room where the master switch which typically kills all the lights also kills ALL of the power points but NOT the lights in the closet in the bathroom which cannot be switched off. The location is not great either.

Thank you for taking the time to share your detailed feedback. We sincerely regret to hear that your experience did not meet your expectations. Please accept our apologies regarding the condition of the room upon arrival, the towels, and the inconveniences you encountered with the facilities and room setup. Your comments regarding the gym, pool area, electrical layout, and location perception are truly appreciated and will be shared with the relevant teams for further review and improvement. We value your feedback as it helps us enhance the experience for all our guests. We hope to have the opportunity to provide you with a better stay in the future. Kind regards, Mercure Samui Chaweng Beach Tana

Customer review rating 5.0/5

Elizabeth W. T. Couples - Confirmed reviews ALL

Another great stay in our beautiful sea view room Location at quieter end of chaweng beach but still lots of cute bars and restaurants. Beach is very clean and water clear

Thank you so much for your wonderful review and for choosing to stay with us again. We’re truly delighted to hear that you enjoyed your beautiful sea view room and had another great stay with us. It’s especially rewarding to know that you appreciated our beach location at the quieter end of Chaweng, while still being able to explore the charming nearby bars and restaurants. We’re also very pleased that you found the beach clean and the water clear, as we take great care in maintaining the natural beauty of our surroundings for our guests to enjoy. Your kind words about our team and overall experience mean a great deal to us. We look forward to welcoming you back again for another memorable stay. Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 5.0/5

Steven W. S. Couples - Confirmed reviews ALL

10 days of bliss. All staff were very friendly and helpful. Room was always kept clean. Breakfast was very good. Restaurant meals and service were great. Relaxing by the pool and bars was perfect. Location was far enough away from the busy part of Chaweng. Just the best holiday.

Thank you so much for sharing such a beautiful review. We are truly delighted to hear that your 10-day stay was such a blissful experience and that our team, cleanliness, breakfast, and restaurant service all contributed to making your holiday so memorable. It’s especially wonderful to know you enjoyed the peaceful atmosphere by the pool and bars, as well as our location away from the busier parts of Chaweng. Your kind words mean a great deal to all of us, and it’s incredibly rewarding to know we were part of what you described as “the best holiday.” We sincerely look forward to welcoming you back again for another relaxing stay. Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 5.0/5

Akhil R. Couples - Confirmed reviews ALL

Good stay at a decent location away from the hustle bustle yet not so far away

Thank you so much for sharing your feedback. We are very pleased to hear that you had a great stay and appreciated our location, offering a peaceful atmosphere away from the hustle and bustle while still being conveniently close to everything you need. Creating a comfortable balance between relaxation and accessibility is something we always strive for. We look forward to welcoming you back again for another enjoyable stay. Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 4.5/5

S M. I. J. Couples - Confirmed reviews ALL

Location is great. Rooms and services are excellent. Loved it.

Thank you for sharing your wonderful feedback. We are truly delighted to hear that you enjoyed your stay and appreciated the hospitality from our team, as well as our great location, comfortable rooms, and excellent service. It is very rewarding to know your experience was such a positive one. We look forward to welcoming you back again for another memorable stay. Warm regards, Mercure Samui Chaweng Beach Tana

Other web-users rate our hotel

  • 604 reviews 8.8/10 Location
  • 824 reviews 7.7/10 Room
  • 995 reviews 9/10 Service
  • 9 reviews 6.8/10 WiFi
  • 567 reviews 9/10 Pool
  • 482 reviews 7.5/10 Breakfast
  • 335 reviews 8.7/10 Cleanliness
  • 306 reviews 8.4/10 Vibe

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