Mercure Samui Chaweng Tana 4 stars

Customer review rating (ALL Rating) 4.8/5 435 reviews

37/97 Moo 3 Bophut, Koh Samui, 84320 Surat Thani, Thailand

Hotel extras

  • Beachfront hotel on the Chaweng Beach

  • Walking distance from Center of Chaweng areas

  • Free WIFI in public area including the guest room

Our accommodation(s)

Hotel location

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut, Koh Samui
84320 Surat Thani
Thailand

GPS:9.517854, 100.056202

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  435 reviews

TripAdvisor Rating  4.5/5  882 reviews

Good place to be back

TripAdvisor rating 5.0/5

ChanaboonP Families - TripAdvisor review

This hotel is located in Chaweng Beach. The location is very good. You can walk around this area to find a place to hang out very easily. The beach is so nice. The sand is so clear and shiny. Food and drink at the restaurant are ok without complaining. We enjoyed the beach bar with a remarkable view of the beach. Hotel staffs especially Mr. Khom, Ms Nancy and Ms. Noona are full of service minded. They do not hesitate to approach us with a willingness to help guests to reach their needs. Highly recommended for those of you who need a place to relax in Samui.

Dear Khun Chanaboon, We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Samui Chaweng Beach Tana

Good Vibes, Good Location

Customer review rating 4.5/5

Chanaboon P. Families - Confirmed reviews ALL

I spent 2 night here at Beach front pool villa. Even Though, my holidays has been interrupted by the broken window next to our pool, it is still understood. It might be my bad luck.

Dear Khun Chanaboon, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Samui Chaweng Beach Tana

Yeah - good location, good pool and clean beach

Customer review rating 3.5/5

Ravindra B. Couples - Confirmed reviews ALL

Everything was ok as far as stay is concerned - but for us Vegetarians, the choice in breakfast was very very limited and same menu all 3 days. Stayed for 3 days at another hotel (Dusit Thani) in Krabi - good vegetarian spread all 3 days - may be it was very popular with tourists from India who were almost 50% of the guests.

Dear Ravindra B., Thank you for taking the time to tell us about your experience at the Mercure Samui Chaweng Tana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Samui Chaweng Beach Tana

Awesome stay

Customer review rating 5.0/5

Gustavo C. Couples - Confirmed reviews ALL

The hotel is amazing, good and spacious room, not much noise, pool with pool bar is a differential, especially with the happy hours, the private beach is also good with clear sand and beach chairs/puffs.

Dear Gustavo Oliveira da C., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Samui Chaweng Beach Tana

Great staff and service made the trip

Customer review rating 5.0/5

Sean R. Families - Confirmed reviews ALL

I don't normally leave reviews, but the staff at Chaweng Tana really made the trip. Everyone was super friendly and accommodating. As we were travelling with a young baby this just made it a really nice atmosphere for our trip. I would definitely go back if I was visiting Chaweng again.

Dear Sean R., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Samui Chaweng Beach Tana

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Other web-users rate our hotel

  • 237 reviews 9/10 Location
  • 318 reviews 9/10 Room
  • 436 reviews 9.5/10 Service
  • 7 reviews 9.6/10 WiFi
  • 227 reviews 9.3/10 Pool
  • 193 reviews 8.2/10 Breakfast
  • 177 reviews 9.7/10 Vibe
  • 164 reviews 9.4/10 Cleanliness

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