Mercure Samui Chaweng Tana 4 stars

Customer review rating (ALL Rating) 4.7/5 955 reviews

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Description

Hotel extras

  • Beachfront hotel on the Chaweng Beach

  • Walking distance from Center of Chaweng areas

  • Free WIFI in public area including the guest room

Our accommodation(s)

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Hotel location

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut, Koh Samui
84320 Surat Thani
Thailand

GPS:9.517854, 100.056202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  955 reviews

Customer review rating 5.0/5

Paulina N. M. Couples - Confirmed reviews ALL

Great hotel, beautiful woth everything that you need. The view and location is perfect. Close to local amenities, beach. The team is amazing we arrived early they have sorted us with a room within 2 hours of arrival. They have such a great hospitality at its best. They read the cues and offer things before you have a chance to ask them. When my partner got hurt, they quickly offered help and were kindly checking up on him during duration of our stay. So far best hotel and hospitality I have experienced. It will be hard to find a better team and hotel. There were so many team members so I cannot just give credit to one. From reception, through to housekeeping and f&b team perfect stay. I could not have imagine a better stay for my birthday. Reallyrelaxing.

Customer review rating 5.0/5

Darlene B. C. Couples - Confirmed reviews ALL

From the moment of arriving at the Mercure in Chaweng, Koh Samui - the staff were very welcoming and couldn't do enough for us to make our stay superb. Our accommodation was beautiful and comfortable (thank you for they upgrade). The facilities are spot on. The hotel has several bars, on the roof top, swim up bar and beach bar. Location is very central and walkable to many shops and restaurants. Thank you to all the staff.

Customer review rating 4.5/5

Gary W. Families - Confirmed reviews ALL

Spent a week at this hotel and rarely had to leave the hotel, as the facilities in and around the hotel where first class.

Thank you very much for your wonderful feedback. We are truly delighted to hear that you enjoyed your stay with us, especially our beachfront location and the quality of our facilities. It is especially rewarding to know that you felt so comfortable and well taken care of that you could fully enjoy your time within the hotel. Your kind words are a great encouragement to our team to continue maintaining the highest standards. We sincerely look forward to welcoming you back for another exceptional stay in the future. Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 2.0/5

Karen A. W. Families - Confirmed reviews ALL

Lovely hotel and appreciated the room upgrade but when booking didnt realise our room was across the road from the main hotel. the room was lovely but noisy at night with road traffic and only a small pool with no access to drinks or food so felt soulless compared to the main hotel but the staff, pool and beach were lovely.

Thank you very much for your feedback. We are delighted to hear that you enjoyed the room, the staff, the pool, and the beach, and that the room upgrade was appreciated. We understand your concerns regarding the location of the room across the road from the main hotel, the traffic noise, and the smaller pool facilities. For transparency, information about the two separate buildings, including their locations, is provided prior to booking so that our guests can make an informed choice. We truly appreciate your comments, which help us improve our communication and services, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 5.0/5

Jennifer L. F. Couples - Confirmed reviews ALL

Wonderful, 10 out of 10. Great experience, all staff friendly and helpful. Pool access was fantastic, room was a great size. We loved the entire stay and experience.

Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our location, breakfast, pool, amenities, and that our staff made your stay so enjoyable. It is great to know that the room size and pool access met your expectations and that you had an overall fantastic experience We look forward to welcoming you back for another memorable stay Warm regards Mercure Samui Chaweng Beach Tana

Other web-users rate our hotel

  • 603 reviews 9/10 Location
  • 825 reviews 7.6/10 Room
  • 999 reviews 9/10 Service
  • 10 reviews 7.1/10 WiFi
  • 561 reviews 8.9/10 Pool
  • 490 reviews 7.7/10 Breakfast
  • 380 reviews 5.6/10 Comfort
  • 335 reviews 8.6/10 Cleanliness

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