Mercure Samui Chaweng Tana 4 stars

Customer review rating (ALL Rating) 4.6/5 955 reviews

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Description

Hotel extras

  • Beachfront hotel on the Chaweng Beach

  • Walking distance from Center of Chaweng areas

  • Free WIFI in public area including the guest room

Our accommodation(s)

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Hotel location

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut, Koh Samui
84320 Surat Thani
Thailand

GPS:9.517854, 100.056202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  955 reviews

TripAdvisor Rating  4.3/5  955 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Dawn T. Solo - Confirmed reviews ALL

Everything about this hotel was first class. The room I booked was exceptional…overlooking the ocean and the lovely pool. And the pool was so long that I was able to swim laps in it! Everyone here was so welcoming and friendly and any requests I had were handled immediately. I wished I could stay here permanently! It was a sophisticated and well-run hotel. I want to return!

Customer review rating 5.0/5

Jun Y. G. Couples - Confirmed reviews ALL

This is my second stay at this resort within a span of a year. Had an excellent stay the first time round, and had decided to stay here again on my trip to Koh Samui. The rooms are clean and well equipped. I was able to secure a room upgrade due to my Accor status. The hotel has beachfront access and is very well located within Chaweng, with many restaurants nearby. I was also celebrating my wife’s birthday at the resort, and the hotel staff has gone above and beyond in decorating the room. Really appreciate it. Won’t be my last time here. Will come back soon.

Thank Y. very much for sharing your wonderful feedback and for returning to stay with us again. We are delighted to hear that Y. enjoyed your stay and that your room upgrade, beachfront location, and our well-equipped rooms met your expectations. It is especially heartwarming to know that our team was able to make your wife’s birthday celebration memorable with the room decorations. We will be sure to share your kind words with all our staff, as they are a great motivation to continue providing excellent service. We are thrilled to hear that this won’t be your last time with us and very much look forward to welcoming Y. back soon for another enjoyable stay in Koh Samui. Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 5.0/5

Barbara S. Couples - Confirmed reviews ALL

Communication before and during our stay was excellent. Front of house could not do enough for us and always with a smile. The Housekeeping girls were prompt and efficient keeping the room extremely clean and tidy. The breakfast restaurant was light, airy and spotless, the choices were vast and delicious and constantly topped up. The staff at the beach bar were very freindly which made us feel very welcome - thank you everyone.

Thank you very much for taking the time to share such a wonderful review of your recent stay with us. We are truly delighted to hear that you enjoyed our beautiful gardens, pools, beach access, as well as the warm and efficient service from our team members. It is especially rewarding to know that our communication before and during your stay was excellent, and that our front-of-house team, housekeeping staff, breakfast restaurant crew, and beach bar team were able to make your experience pleasant and memorable. Your kind words will be shared with everyone as an encouragement to continue delivering the best service possible. Once again, thank you for choosing to stay with us and for your heartfelt compliments. We look forward to the pleasure of welcoming you back for another relaxing and enjoyable stay in the near future. Warm regards, Mercure Samui Chaweng Beach Tana

Customer review rating 4.5/5

James S. Couples - Confirmed reviews ALL

Room was well equipped and modern, got upgraded to pool view room was a great gesture as standard rooms are across the road which would be a pain when trying to use hotel facilities. Check in staff member was very helpful. Kiki in the beach bar was so attentive and friendly, she provided us with great service and always with a smile.

Dear Mr.S., Thank you for your kind words regarding your recent stay at Mercure Samui Chaweng Tana. We are delighted to hear that you enjoyed the beautiful beachfront location, your upgraded pool view room, and the attentive service provided by our staff, particularly Kiki at the beach bar. Your positive feedback is greatly appreciated and motivates our team to continue delivering exceptional experiences. We look forward to welcoming you back in the future. Best regards, Mercure Samui Chaweng Tana

Customer review rating 5.0/5

Danielle P. Couples - Confirmed reviews ALL

As above. Will definitely be back. We stayed in 2 other resorts during our stay & the Mercure was a stand out

Thank you very much for your wonderful feedback and for sharing your experience with us. We’re truly delighted to know that you enjoyed every aspect of your stay from our location and facilities to the food, beach bar, and especially our team. Your kind words mean a lot to us and will be shared with the entire staff, who will be thrilled to hear that they helped make your stay so memorable. We’re honored that Mercure stood out among the resorts you visited, and we sincerely look forward to welcoming you back for another excellent stay in the near future. Kind regards, Mercure Samui Chaweng Beach Tana

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Other web-users rate our hotel

  • 659 reviews 9/10 Location
  • 921 reviews 7.9/10 Room
  • 1,070 reviews 9.1/10 Service
  • 13 reviews 6.6/10 WiFi
  • 618 reviews 8.8/10 Pool
  • 547 reviews 7.1/10 Breakfast
  • 367 reviews 8.5/10 Cleanliness
  • 343 reviews 8.6/10 Vibe

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