Mercure Samui Chaweng Tana 4 stars

Customer review rating (ALL Rating) 4.7/5 911 reviews

Mercure Samui Chaweng Tana - Image 1
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Description

Hotel extras

  • Beachfront hotel on the Chaweng Beach

  • Walking distance from Center of Chaweng areas

  • Free WIFI in public area including the guest room

Our accommodation(s)

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Hotel location

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut, Koh Samui
84320 Surat Thani
Thailand

GPS:9.517854, 100.056202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  911 reviews

TripAdvisor Rating  4.5/5  920 reviews

Certificate of excellence 2024

A stone away from Chaweng beach

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Front desk staff was friendly and responsive. I was greeted warmly by one of the front desk on the day of my birthday, I feel loved .

Dear Inn Wei W., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Samui Chaweng Beach Tana

Awesome pool

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Amazing pool and beach. We stayed on the city side and the pool there was so nice and quiet, we were the only people using it. Staff were all friendly and professional. Only thing that would bump up the score would be working tvs in the city side. No English Channels, fuzzy pictures and sound didn’t work properly.

Dear Hazel M., Thank you for taking the time to tell us about your experience at the Mercure Samui Chaweng Tana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Samui Chaweng Beach Tana

Short n sweet

Customer review rating 5.0/5

M Couples - Confirmed reviews ALL

I accidentally and not knowingly booked 2 singles. I asked for king bed. Had to wait for a while which was not an issue so we headed for lunch at Cielo. After lunch everything was sorted out.

Dear Marcel Yew Boon L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Samui Chaweng Beach Tana

Good stay , Nice staff, Well located , Good view

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel staff are very welcoming. The hotel location is convenient, close to tourist attractions and restaurants. The beachfront view of the hotel is very good. Quiet, very suitable for relaxing.

Dear Chanokchon N., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Samui Chaweng Beach Tana

Great stay as always

Customer review rating 5.0/5

Jenni Couples - Confirmed reviews ALL

We stayed at Mercure on the beach previously. This time we stayed on the city side. Room was really great. We had full use of the pool on beachside which was wonderful. Sea on this side of Chaweng is the best.

Dear Jennifer ann W., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Samui Chaweng Beach Tana

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Other web-users rate our hotel

  • 588 reviews 9.1/10 Location
  • 817 reviews 8.5/10 Room
  • 1,017 reviews 9.1/10 Service
  • 16 reviews 8.8/10 WiFi
  • 580 reviews 9.1/10 Pool
  • 493 reviews 7.6/10 Breakfast
  • 370 reviews 8.9/10 Vibe
  • 356 reviews 9.2/10 Cleanliness

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