Mercure Samui Chaweng Tana 4 stars

Customer review rating 4.4/5 902 reviews

Mercure Samui Chaweng Tana
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Hotel extras

  • Free WIFI in public area including the guest room

  • Walking distance from Center of Chaweng areas

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • KOH SAMUIPaying
  • Early check-in/Late check-outPaying
Leisure and activities
  • Pool
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Samui Chaweng Tana

37/97 Moo 3 Bophut
Koh Samui
84320
surat thani
thailand

Tel: +6677915657

Fax: (+66)77/915699

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    KOH SAMUI At 5km / 3.11 miles - Shuttle paying

  • By boat

    SEA TRANCE At 25km / 15.53 miles

  • By train

    SURATTHANI At 97km / 60.27 miles

GPS :9.517854, 100.056202

Our accommodations

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Standard Room with two single beds

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Junior Suite with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 47 / 506 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe
Rooms

Our restaurants and bars

BAANTANA THAI RESTAURANT

Type of cuisine: International

Traditional Thai garden restaurant offering authentic Thai cuisine (spice! spice! spice!)

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

Pool Bar with in-pool seating a must to experience exotic cocktails, and of course "HAPPY HOURS!"

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINE BAR

Non contractual photo

Located within The Le'Petit Dining room. Selection of fine wines from all parts of the world (Wine by glass promotion)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 58

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
Mercure Samui Chaweng Tana

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

902 reviews

tripadvisor

TripAdvisor Rating 4.5/5

854 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Beautiful and tranquil hotel

Customer review rating 4.4/5

Kristina Couples - 24/03/2020 Confirmed reviews ALL

The hotel was just stunning, rooms were beautiful, the pool area tranquil and communal areas were very well kept. All the staff were just amazing, always so helpful and professional.

Nice location even better staff

Customer review rating 4.4/5

Kenny T. Couples - 12/03/2020 Confirmed reviews ALL

Nice big cool rooms Situated on beach road just back from beach Great breakfasts

Good room , Good Service

Customer review rating 4.4/5

Surachai Couples - 09/03/2020 Confirmed reviews ALL

I appreciated hotel open air condition before I coming in room.

เรียน คุณ สุรชัย กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ Mercure Samui Chaweng Tana ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเรา เราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไป ขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา ขอแสดงความนับถือ ชุติมาศ ยั่งยืน ผู้ช่วยผู้จัดการทั่วไป

Great location, quiet and clean

Customer review rating 4.4/5

Brenna Couples - 09/03/2020 Confirmed reviews ALL

We had a lovely experience at Mercure Samui Chaweng Tana. After a bad experience at another hotel on the island they were very accommodating and assisted us promptly with the changing of our location. The hotel was lovely and clean, tidy, quiet, great pool. All of the staff we spoke to were lovely and had sufficient English. We would definitely stay here again.

Dear Brenna P., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Lovely pool and breakfast area.

Customer review rating 4.4/5

Dinna Friends - 15/02/2020 Confirmed reviews ALL

Good location with “access” to beach. During construction of newer hotel on beach, hotel staff shuttled us to nearby Seen Beach Club for day and lunch, which saved the day in our opinion to be able to lounge by the sea.

Dear Donna Katharine S., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Great Staff and Athmosphere

Customer review rating 4.4/5

Alessandro Friends - 10/02/2020 Confirmed reviews ALL

Staff is perfect, no matter what u need they support with a kindness over expected rooms are nice, very clean and comfortable breakfast has to be improved, bad lighting and the way the expose/show the food unfortunately there is a project site works which make the street noisy and dirty but nothing form the room swimming pool is little oasis

Dear Alessandro B., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your value comment regarding about the breakfast is noted and will be share among team for improvement too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Bedding and rooms need improvement

Customer review rating 4.4/5

J. Solo - 29/01/2020 Confirmed reviews ALL

The rooms had a damp smell and the bedding too. Was itching from the bed for both nights. Very much below expectations.

Amazing stay. Exceeded my expectations.

Customer review rating 4.4/5

Sameer Couples - 29/01/2020 Confirmed reviews ALL

Absolutely wonderful place to stay with amazing service and hospitality and exceptionally clean (and modernly designed) rooms. A few minutes walk to the centre of the action but very peaceful and serene inside. A quiet oasis. I would stay here every time with no hesitation. Did mention how clean it was?

Excellent Stay

Customer review rating 4.4/5

Will Friends - 22/01/2020 Confirmed reviews ALL

The staff go out of their way to be helpful, the breakfast ladies had my coffee ready each morning, the food was very good. The front desk people always said hello and answered any questions politely. The rooms are good and well cleaned, the towels are a little old. The pool and pool bar are good. The beach is a short walk away if you take a short cut,. The staff try really hard to make you feel welcome.

Dear William W., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Nice hotel with friendly staff

Customer review rating 4.4/5

Paul Friends - 21/01/2020 Confirmed reviews ALL

Lovely hotel, comfortable, clean and beautiful swimming pool. Location poor and surrounded by construction sites I know there isnt a lot can be done about that but that's why I gave a 7 score

Dear Paul H., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We tried our best to make the beach access to be more convenience in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nins

Ms

Customer review rating 4.4/5

Sarah E. Couples - 15/01/2020 Confirmed reviews ALL

Excellent staff throughout . Wi-fi not very good lovely pool area but mostly in shade . Seems silly being able to smoke in communal corridor outside room when there are 2 balcony’s !!!! If door closed no smell would enter room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Samui Chaweng Tana Team

Nice stay

Customer review rating 4.4/5

Bob E. Solo - 13/01/2020 Confirmed reviews ALL

Had a very pleasant stay . The staff made you feel very welcome .

Dear Robert Alfred E., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Hotel lovely although not informed of major construction opposite!

Customer review rating 4.4/5

Joe Families - 12/01/2020 Confirmed reviews ALL

Hi, Being an avid contributor on Trip Advisor, prior to submitting a review about our stay at the above hotel between 22/12/2019 and 30/12/2019, I thought it only fair to share my views with yourselves. Firstly, the hotel at Chaweng Tana like the staff is beautiful, comfortable and very relaxing. As mentioned your staff were more than helpful and made us feel really welcome. The room a junior suite was spacious, clean and extremely comfortable. The hotel grounds are well maintained and the pool area, relaxed and inviting. Our accommodation proved more than sufficient for our stay. Despite this glowing praise, there is one major negative and if whoever is reading this has visited the hotel recently then you can probably guess where this is going. We were never under any illusion about hearing bells ringing on Christmas Day, our holiday was after all in Thailand. What we did not expect however was to be woken every morning by the sound of a pile driver and loud construction work. What made matters worse was that our corner suite which had floor to ceiling windows overlooked a construction site, not exactly the paradise you travel eight thousand miles for. Which brings us to our booking. At the time of booking, we were told that there was immediate access to the beach via a lane facing the hotel, but this was now part of a development site, which now meant a ten minute walk to the beach and no access to the `supposed` Mercure private stretch. It was not mentioned at the time of booking about this construction which appears to have gone on long before April 2019 (time of booking) and more importantly, surely an internationally renowned hotel group as your own would have the courtesy to inform guests of this or indeed update them about the work. So, for that we are extremely disappointed as in a way it affected our stay negatively. As I have said, there was no courtesy communication informing us of this construction but as a courtesy before submitting my review, I would welcome your views on this matter and how you as a global company deal with placating such negative experiences of your guests. I await your comments. Kind regards Joe T.

Clean convenient hotel

Customer review rating 4.4/5

Lillian Families - 02/01/2020 Confirmed reviews ALL

Staff are friendly, rooms are clean. Had a pleasant stay

A great place to stay

Customer review rating 4.4/5

Peter K. Solo - 16/12/2019 Confirmed reviews ALL

Lovely hotel friendly staff rooms all cleaned daily well worth the visit

Dear Peter K., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Operations Manager

Excellent stay

Customer review rating 4.4/5

Anonymous Solo - 14/12/2019 Confirmed reviews ALL

Really amazing stay, staff were amazing, very helpful and attentive. Hotel pool and garden very beautiful, really nice place to relax.

Dear Dionne Helena M., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

A very professionally managed Mercure Hotel

Customer review rating 4.4/5

John Solo - 12/12/2019 Confirmed reviews ALL

As always, attentive and proactive service. One of the few Mercure Hotels where Accor Loyalty Status is actively recognised. Rooms are well maintained and equipped, restaurant is good, pool area well laid out and inviting. Although my room was not upgraded due to lack of availability staff offered instead a complimentary one way transfer to the airport, that was a very nice touch.

Dear John B., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Another great stay

Customer review rating 4.4/5

S. V. Families - 06/12/2019 Confirmed reviews ALL

We really appreciated our stay in the hotel as the last time we came. Reception staff were very efficient as usual. Maffi were very sweet she recognized my mother and I. There was one gentleman at the reception didn't catch his name (he does not wear glasses) was very reactive aswell. Overall everybody was efficient and pleasant. Maybe we will come back when the new extension of the hotel opens! The small thing that bothered my mother was not the fact that the path to access the beach was closed but that she wished that the hotel had put still an area with sunbeds and S. on, accessible for Mercure guest only.

Dear V. S., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Within 2020 beach bar facility will be available for hotel guest including room on the beach side. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Very nice stay!

TripAdvisor rating 4.5/5

Inspiration704995 Friends getaway - 18/11/2019 TripAdvisor review

The Hotel itself is very satisfying. The room is spacious and very clean. Staff is friendly and helpful! The only negative Feedback is that there are large construction works outside the building all the way to the beach (10min walk).

Cozy hotel Good service

Customer review rating 4.4/5

Peanut Friends - 14/11/2019 Confirmed reviews ALL

Cozy hotel at Chaweng beach. Location is close to night live, massage shop , 7-11, restaurant and beach. Good service, especially trainee girl at breakfast time, polite and willing to service. Nice coffee at breakfast time.

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