Banyan Tree Samui

Dear Elan B, Thank you for choosing our brand once again for your travels. It is wonderful that our resort exceeded your overall expectations and that the high standards for which Banyan Tree is known around the world were delivered. From arrival through to departure, I am glad that each and every aspect of your stay combined to create a relaxing escape to the tropics for you. Our team strives to deliver service excellence at every opportunity in a warm, genuine manner. I am pleased that our associates including Som and Chef Nui at Saffron as well as our entire team were able to anticipate your needs and make your stay a special one. I have already shared your comments with them as added motivation to continue delighting our future guests. Elan B, thank you once again for your stay. It would be our sincere pleasure to welcome you back to our Sanctuary for the Senses. With kind regards, Remko Kroesen General Manager

Dear Marina L, Greetings from Banyan Tree Samui! Thank you for choosing our resort and for sharing your positive feedback. It is wonderful that you had a relaxing escape to the tropics and that your time spent at our Sanctuary for the Senses was most memorable. As a Banyan Tree property, we take pride in delivering warm, attentive service, and it is great that you felt the friendliness and personal touch from our entire team including your Villa Host who attended to your each and every need. Our culinary team strives to create exceptional dining experiences at our restaurants and in the privacy of our villas. It is wonderful that you enjoyed the Thai cooking class and I hope you shall be able to recreate the cuisine in the comfort of your home. I have already shared your praise with them as recognition for their continual hard work toward delighting our guests. Marina L, thank you once again and it would be our sincere pleasure to welcome you back in the future. With kind regards, Remko Kroesen General Manager

Dear nehak2306, Greetings from Banyan Tree Samui, your Sanctuary for the Senses! Thank you for choosing our resort and for sharing your comments with us. I am delighted to read that you found the service form your Villa Host and our entire team to be warm and attentive. As a Banyan Tree property, we take pride in delivering special touches at every opportunity and it is wonderful that you enjoyed the special arrangements made for your daughter’s birthday. It is wonderful that your pool villa provided an ideal setting to unwind and that you were impressed with the culinary experiences on offer in our resort. nehak2306, thank you once again for your stay. It would be our pleasure to welcome your family back once again in the future for your next holiday on Samui. With kind regards, Remko Kroesen General Manager

Dear Go732137, Greetings from Banyan Tree Samui, your Sanctuary for the Senses! Thank you for choosing our resort for your recent holiday and for taking the time to share such wonderful comments. I am pleased to read that you were impressed with our level of service throughout the resort and that your Villa Host, Dada, as well as our entire team were able to attend to your every need to create your once-in-a-lifetime experience. I have already passed along your comments to all our associates as it is feedback such as yours that provides added motivation for our team to deliver the highest standards of service. I am delighted that all of your arrangements went perfectly including the Destination Dining on the beach which served as a setting for your romantic proposal, complete with the Thai fire show. I trust all the moments throughout your stay were both memorable and romantic. Go732137, thank you once again for staying with us. Congratulations to you both and I wish you all the best as you prepare for your wedding and journey through life together. It would be our sincere pleasure to deliver another equally memorable holiday and we look forward to welcoming you back in the future. With kind regards, Remko Kroesen General Manager