ibis Samui Bophut 3 stars

Customer review rating (ALL Rating) 4.1/5 462 reviews

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Description

Hotel extras

  • "Beachfront with views of Bophut beach

  • "The perfect base to explore Koh Samui

  • "10 km from Samui Airport

  • "Easily reachable by local transportations

  • "Free WIFI

Our accommodation(s)

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Hotel location

ibis Samui Bophut

197 Moo 1 Bophut Beach, Surat Thani
84320 KOH SAMUI
Thailand

GPS:9.563278, 100.02325

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

TASTE RESTAURANT

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  462 reviews

TripAdvisor Rating  4.0/5  2,272 reviews

Certificate of excellence 2024

Genuinely wonderful

Customer review rating 5.0/5

Susan J. Couples - Confirmed reviews ALL

Really helpful staff. We arrived without reservations. Molly was super helpful, and helped two tired ‘oldies’ to get settled in

Good value and service

Customer review rating 4.0/5

Neal Couples - Confirmed reviews ALL

Brief stay at Ibis Bophut a great value stay. Location is handy for Fishermans (approx 20 min walk). Staff were great, very friendly and helpful too.

AVOID

TripAdvisor rating 2.0/5

Chetna081 Families - TripAdvisor review

Really sad state hotel. I read negative reviews and still went ahead thinking it was an expectation mismatch and having experienced Ibis in India was fairly confident of having a decent stay. I was completely wrong. Breakfast is just sad. The options are same every single day, quality is poor, staff is just disinterested and infact the egg station staff is unpleasant to the extent that they point blank refuse to even add salt to an omlette and expect you to bring the salt to them. The breakfast area was dirty...hair, flies c, crumbs everywhere. The overall hotel was also quite dirty which is surprising for a 3 star as well as for any hotel in Thailand. Pillows are extremely lumpy and uncomfortable and no matter how many time u get them changed they remain lumpy. Housekeeping service is a joke. I asked for someone to clean the washroom at around 6pm and was informed that housekeeping only works till 4 - never have I heard such a thing at a hotel before. Overall, the pool and beach were decent and the location is very convenient, close to eating joints and airport. If you value cleanliness , comfort and decent service, please avoid. If you are only going for a couple of days and these things aren't a priority, go ahead. We ruined our entire 8 days stay by trusting the brand. This is a black mark on Accors reputation. Hope they work on this seriously.

Dear Chetna081, Thank you for taking the time to tell us about your experience at the ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice hotel

Customer review rating 4.0/5

A W. Couples - Confirmed reviews ALL

Good

A Beautiful Resort

Customer review rating 4.0/5

Khairi Families - Confirmed reviews ALL

Very beautiful resort with True Thai Hospitality.. Very happy stayed in this resort.

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Other web-users rate our hotel

  • 1,064 reviews 8.8/10 Location
  • 1,860 reviews 6.2/10 Room
  • 1,793 reviews 8.8/10 Service
  • 33 reviews 7.7/10 WiFi
  • 906 reviews 3/10 Comfort
  • 898 reviews 6.6/10 Cleanliness
  • 642 reviews 6.5/10 Breakfast
  • 248 reviews 8.9/10 Bar

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