ibis Samui Bophut 3 stars

Customer review rating (ALL Rating) 4.3/5 550 reviews

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Description

Hotel extras

  • "Beachfront with views of Bophut beach

  • "The perfect base to explore Koh Samui

  • "10 km from Samui Airport

  • "Easily reachable by local transportations

  • "Free WIFI

Our accommodation(s)

Book this hotel
Room 1

Our newly refurbished Standard Rooms have a welcoming atmosphere and maximize space for total holiday comfort with everything you need for a beach vacation, including USB socket charger plus free Wi-Fi. Featuring twin bed for up to 2 adults and 1 Child..

  • Views:

    City View or Garden View

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View or Garden View

Great choice for sea view lovers ! Be fascinated in Standard room with sea view from room balcony, featuring one double bed. Enjoy free WIFI Internet access and all standard ibis facilities. Up to 2 adults and 1 Child.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Our new expansive suites offering soothing ambiance and the use of extra space is truly maximized for total comfort and relaxation featuring a spacious lounge area with sofa, kitchenette, tea & coffee facilities,USB socket charger. up to 2 adults &1 child

  • Views:

    City View or Garden View

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Perfect for family and friends who look for a relaxing holiday getaway. A spacious room with flexible bed setup with balcony plus LCD TV screen, tea & coffee facilities, USB socket charger. up to 2 adults & 2 child - no rollaway.

  • Views:

    City View or Garden View

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Video games on TV in room
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

The ideal choice for family and friends, this comfortable 452 sq.ft. Family Connecting Room sleeps four persons in two connecting bedrooms. Beds with different bedding configurations are available on request, LCD TV, coffee and tea making facilities.

  • Views:

    City View or Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 42 m² / 452 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Video games on TV in room
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

ibis Samui Bophut

197 Moo 1 Bophut Beach, Surat Thani
84320 KOH SAMUI
Thailand

GPS:9.56473, 100.01858

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 209 rooms
  • 3 rooms for people with reduced mobility
  • 49 family rooms
  • 10 connecting rooms
  • 209 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Thai

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Video game area
  • Outdoor playground for children
  • Children''s TV Channels

Well-being

Adult Pool

  • Outside
  • On site

Swimming Pool 2

  • Outside
  • On site

Swimming pool 1

  • Outside
  • On site

Children Pool

  • Outside
  • On site

ibis Fitness

  • On site

Sports and leisure

Table tennis

  • Nearby

Kayaking Additional charge

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 33 parking spaces

Vehicles

  • Bus parking

Security

  • Well-lit parking

TASTE RESTAURANT

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

Cooking style
Thematic cuisine
Chef name
Nonglak Khaensanthie
Capacity
120
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

At ibis Samui Bophut breakfast available from 6 - 10.30 AM .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  550 reviews

Customer review rating 4.0/5

Kaoutar L. Couples - Confirmed reviews ALL

Dear Kaoutar L., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Douglas C. Couples - Confirmed reviews ALL

Dear Douglas C., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Ngangan E. Families - Confirmed reviews ALL

Dear ngangan E., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Rouldy J. B. Solo - Confirmed reviews ALL

Dear Rouldy J. B., Thank you for taking the time to tell us about your experience at the ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Paul K. Solo - Confirmed reviews ALL

Dear Paul K., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Kaoutar L., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Douglas C. Couples - Confirmed reviews ALL

The hotel was situated right on the beach , the rooms were a tad small if you had 2 large cases but we upgraded to a deluxe , recommended! Staff and facilities were great

Dear Douglas C., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Ngangan E. Families - Confirmed reviews ALL

All staff members, especially the Front Office team during check-in, were extremely helpful and attentive to our family’s needs while maintaining a high standard of service. Our family had a wonderful experience and received exceptional service throughout our stay. Thank you to the entire team for making our stay so pleasant and memorable.

Dear ngangan E., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Rouldy J. B. Solo - Confirmed reviews ALL

They should make the elevator sign more visible for guests cuz it was hard to find it especially with so many rooms and different buildings. But it’s probably the only Ibis that have beach location or access

Dear Rouldy J. B., Thank you for taking the time to tell us about your experience at the ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Paul K. Solo - Confirmed reviews ALL

The first thing that you notice about the resort is that the price is very cheap. Then you spend ages looking for the catch. In the end you discover that the shortfalls are not that significant. The facilities are great, the rooms are clean, modern and comfortable. It's worth paying a few dollars more for a sea view room. The pool is nice, there's an adults-only one, too. The bar has a limited but good selection of cocktails, with two for one happy hours at 11am and 4pm! The restaurant has a couple of local selections and an extensive western menu (I didn't try it, but it looked good). I tried the breakfast buffet one morning - the western stuff was OK, but there were a few local dishes which were very good. And it's cheap, especially if you buy it for the full stay. If you have a family it might be worth investing in the breakfast buffet, because the local food offerings outside the resort are limited (unless you like smoothies, which are brilliant). Some shortfalls - judge for yourself if they warrant paying an extra premium for (I didn't think so). The northern beaches of the island aren't as nice as the eastern ones - you can't walk along the beach, because the sand is too loose and scorching hot during the middle of the day. You can swim comfortably, but the bottom is mud from the low tide like - do some research into the island's beaches if this is important to you. The resort is at the far end of Bophut Beach, about 2km from Fisherman's Village night market. It's a bit of a walk along a busy road and if you're a man, you'll get lots of interesting offers from the massage places on the other side of the road along the way ;-). There are some good cheap local restaurants over that 2km walk, so you should be able to eat every lunch and dinner at a different one over a week. Some more upmarket options are available nearer to Fisherman's village. So, location isn't great, but Grab share rides are pretty cheap and extremely easy and fast, friendly and airconditioned, and there are usually taxis available. I was on my own, so this wasn't an issue for me, but it would be for a family. Storage is almost non-existent in the rooms. You will be living out of your suitcases, stacked in the corner somewhere. This is probably the biggest drawback. There are literally no wardrobes. My room had hanging space, though, which was handy. But I lived out of my suitcase, otherwise. This sounds like a lot of shortfalls, but seriously, check out the price against other resorts and ask yourself how much you'd pay to get rid of them. I will definitely be back, if I'm travelling solo.

Dear Paul K., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Anthony M. Solo - Confirmed reviews ALL

A nice simple resort with rooms grouped around a central green space that leads to the pool and then the beach. There is an onsite restaurant, and a bar. Rooms are smallish, with small bathrooms - but include a safe, fridge, tea/coffee, and daily drinking water. The whole resort is well maintained and clean.

Dear Anthony M., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

James S. Families - Confirmed reviews ALL

Staff were great, very friendly and helpful. Restaurant was good and food was decently priced. Breakfast was very good with the bbq pork and spicy sauce. Pool and courtyard are very nice great place

Customer review rating 4.5/5

Katie W. Families - Confirmed reviews ALL

Postive: Staff could not do enough to help us and we’re so friendly. Breakfast really good and family friendly (especially for fussy kids) Improvements needed: Rooms need updating (my room had tape holding the floor together) Storage is an issue if you are staying for longer than 2 nights. We lived out of suitcase as nowhere really to unpack. This was fine for us hence the 9 * rating but worth while being made aware.

Dear Katie W., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Tal D. Families - Confirmed reviews ALL

Except for one lady, Enzym is very unfriendly at reception for any request.

Customer review rating 3.0/5

Konark K. Families - Confirmed reviews ALL

The rooms are fairly small... there are no toiletries provided... Staff is friendly, but the travel/activity desk is a bit dodgy, look for local options to get better pricing and service/products Location is nice

Dear Konark K., Thank you for taking the time to tell us about your experience at the ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.0/5

Mukul S. Families - Confirmed reviews ALL

The property is located right at the beach with nice restaurant. The rooms however are small compared to what you would like to have but that's about ibis in general. The staff were really nice. However since the intercom was either not working or no one was managing, couldn't connect to the reception from room and had to walk all the way down every single time. The breakfast had almost same menu everyday which was not great experience but not complaining. The staff was really helpful in getting early check in and late check out based on our request.

Dear Mukul S., Thank you for taking the time to tell us about your experience at the ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Samantha M. Families - Confirmed reviews ALL

Ibis Samui hotel is a budget friendly option for Koh Samui. It is on the more affordable side for families and has that feeling on site. The staff are very friendly & helpful. The main pools are small but nice and the sea views from the pools are fabulous. The small water slides are suitable up to about 6 years of age. The adults only pool is dirty. Too dirty to use! There is a layer of scum on the top of the water. The other pools are not like this so I'm not sure why this is the case. The connecting rooms are good for families however there is a serious lack of storage space. I don't usually care about that as im happy to live out of my suitcase, but there isn't enough room for the suitcases in the room! We had to get very creative with space, pulling beds apart and stuffing suitcases under them etc. The breakfast isn't good. We stayed for 7 nights but only ate the breakfast twice even though it was included in our rate. The rooms have zero sound proofing, you will hear everything in neighbouring rooms & the corridor. The cleaning is good. We were always happy with the cleanliness. Overall a mixed review.

Dear Samantha M., Thank you for taking the time to tell us about your experience at the ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Shmuel P. Families - Confirmed reviews ALL

Nice place to stay in samui, very good staf, allways helping . I also loved the pool table in free in the lobby

Dear Shmuel P., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Lisa B. Families - Confirmed reviews ALL

We spent our last few nights at Ibis Samui Bophut. It was great, extremely family friendly, breakfast was good and the food from the restaurant was great. So much than just the pool for the kids to do, and was only a short walk to a 7eleven

Dear Lisa B., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Niv S. T. Families - Confirmed reviews ALL

This is my review in booking.com: Excellent hotel with amazing, friendly staff who always made us feel welcome. The room was clean, comfortable, and the family connecting room was perfect, with two separate bathrooms and toilets, which made a big difference for our family. The breakfast was excellent. I honestly don't understand the negative reviews—it offered plenty of fresh, high-quality options, with something for everyone. Great value for money. We would definitely stay here again!

Dear Niv S. T., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Charlie K. Couples - Confirmed reviews ALL

rooms are a tad small, otherwise five star

Dear Charlie K., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Emma S. Solo - Confirmed reviews ALL

Had a really great stay here. The staff were incredibly friendly and professional, which made such a difference. The room was spot on, aircon was lovely and the bed was so comfy I genuinely didn’t want to leave it. Breakfast was included in my rate and it was brilliant, loads of choice with a view of the beach and the sunrise, which was fabulous. Bonus points for having washing machines available too, such a lifesaver. Would definitely stay again.

Dear Emma S., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Shimon L. Families - Confirmed reviews ALL

Great location, great facilities, swimming pools, everything in one place Loved it

Dear Shimon L., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Graham M. Families - Confirmed reviews ALL

Lovely location , friendly and helpful staff , good food and drink , basic but very acceptable accommodation.

Dear Graham M., We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Kim T. Couples - Confirmed reviews ALL

Stayed 10 nights and liked the location. The hotel caters for families and children. It is definitely not for a peaceful and relaxing holiday. There are 3 pools for children and 1 pool supposed to be for adults but every pool had children jumping in, screaming and ball games. This seriously needs to be monitored so the adults have a quiet calm area to relax and enjoy swimming in. Sadly, the breakfast was quite poor, cereals very limited and some food not hot. However, the fresh egg station was very good and the ladies who cooked the eggs did a great job. A lot of the staff were very friendly and polite but sadly we won’t stay again. It is a hotel that focuses on families and children, not for couples.

Dear Kim T., Thank you for taking the time to tell us about your experience at the ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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