Pullman Jakarta Indonesia Thamrin CBD 5 stars

Customer review rating (ALL Rating) 4.6/5 613 reviews

Pullman Jakarta Indonesia Thamrin CBD - Image 1
Pullman Jakarta Indonesia Thamrin CBD - Image 2
Pullman Jakarta Indonesia Thamrin CBD - Image 3
Pullman Jakarta Indonesia Thamrin CBD - Image 4

Description

Hotel extras

  • City hotel at the doorstep of Jakarta's two luxury malls: Grand Indonesia and Plaza Indonesia

  • Prime location at CBD area, overlooking Jakarta's most famous landmark

  • 23 state-of-art meeting venues including one ballroom able to welcome up to 1000 people

  • Vibrant dining options with 7 outlets

  • Easy access to public transport

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59, Jakarta Pusat
10350 JAKARTA
Indonesia

GPS:-6.193499, 106.823695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  613 reviews

TripAdvisor Rating  4.6/5  4,642 reviews

Certificate of excellence 2025

End of year 2025 at Pullman Thamrin

TripAdvisor rating 5.0/5

Naomi E Families - TripAdvisor review

SANA SINI RESTO. Always satisfied with varieties of food, taste always stunted. We came here for breakfast with family, and have a plan to have Gala dinner for new year’s eve tonight. Hospitality always meet pleasure, especially thanks for DANIEL who served us today, so generous and helpful!! See you again soon SANA SINI😍

Dear Ms. Naomi E, We would like to thank you for sharing your experience with Sana Sini Restaurant of Pullman Jakarta Indonesia. At Sana Sini Restaurant, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met. I am thrilled that we achieved this during your visit. Furthermore, to hear that our Heartists were able to make a positive impression, especially Mr. Daniel, Rest assured that we will certainly share your feedback with our Heartists. We look forward to welcoming you back for another memorable experience. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Badddd

TripAdvisor rating 1.0/5

Voyage23038965590 TripAdvisor review

Not worth the money 720k Rupiah. Super boring dishes. Sashimi smells bad. Dessert is full of flies. I do not recommend or ưant to come back.

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. It was truly a pleasure to serve you. At Pullman Jakarta Indonesia, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met. However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectations On behalf of Pullman Jakarta Indonesia and its Heartists, please accept our sincere apology. Feedback from guests such as yourself is our biggest learning tool and will assist us to evaluate our shortcomings and we will ensure that we learn from it and utilize it in the future. We remain at your disposal should require further assistance. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 2.0/5

Ahmad A. M. Couples - Confirmed reviews ALL

This comment / rating is solely because of the room (physical) 1 needed renovation for the bathroom. The bathtub is no longer necessary for smaller room. And throw in rain-shower too. The bright side. The service is impeccable. The food (breakfast buffet) is one of the best amongst five stars in Jakarta. The pool is amazing and o cant surpass the idea that pool can be that hig given the size of pullman seems smaller from the outside. Overall im sorry that i cant rate you higher not untill refurbishment and renovation happened. Looking forward to staying with you guys in future.

Dear Mr. Ahmad A. M., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We would like to acknowledge receipt of your review, and on behalf of Pullman Jakarta Indonesia, we sincerely apologize for the shortcomings during your recent stay with us. We are truly saddened that your recent visit did not meet your expectations and that your experience was less than satisfactory. Mr. Ahmad, your recent reservation with us was for our Premium Superior room. The room is located in our original building, which retains its historical design. However, we do have a variety of different room options should you wish to explore a Pullman experience, starting from our Grand Deluxe room category in the renovated Pullman Tower. We greatly appreciate your feedback, as it is paramount to us and remains one of our most important learning tools. We will ensure that your comments are reviewed carefully and used to enhance our guests’ experience in the future. We hope there will be an opportunity to regain your trust and make it up to you on your next visit. Once again, we apologize for the inconvenience and would be delighted to ensure that your next stay exceeds your expectations. We remain at your disposal should you need any further assistance. Best Regards, Jennifer Indrajaya Guest Experience Manager

Services

TripAdvisor rating 5.0/5

vicky0881 TripAdvisor review

I like the services provided by Pak Fajli and Ibu Siti to prrepare the vegetarian sandwich as per my choice. Thank you for it

Dear Mr. Vicky, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Fajli and Siti. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

STAYCATION WITH FAMILY AT PULLMAN THAMRIN

TripAdvisor rating 5.0/5

Abiyasa P TripAdvisor review

Great location, near to MRT Station and Shopping malls. Request to the Hotel to make some little birthday decoration for my son. Highly appreciation for the staff especially Jessica, Rona and Vania. Thank you so much!!!

Dear Mr. Abiyasa P, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Jessica, Rona, and Vania. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 573 reviews 9.5/10 Location
  • 743 reviews 6.1/10 Room
  • 902 reviews 9/10 Service
  • 8 reviews 8.1/10 WiFi
  • 329 reviews 7.7/10 Amenities
  • 309 reviews 9.5/10 Breakfast
  • 303 reviews 3.7/10 Comfort
  • 234 reviews 7.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta